Sustainability Analysis: Emission Control Strategies for Qatar Airways
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This essay investigates the sustainability issues related to emission control within the airline industry, focusing on Qatar Airways. It analyzes the impact of carbon emissions on society, the environment, and the economy, highlighting the role of transportation, particularly air travel, as a significant contributor to carbon emissions. The study identifies key stakeholders, including employees, management, government, suppliers, and customers, and evaluates the challenges and consequences of carbon emissions for businesses. It discusses future trends in carbon emissions and emphasizes the need for sustainable strategies to mitigate the negative impacts and adhere to emission control regulations, while also maintaining a positive market image for Qatar Airways. Desklib is a great platform to find similar assignments and study resources.
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Running head: SUSTAINABILITY AND BUSINESS
Sustainability and Business
Name of the Student
Name of the University
Author note
Sustainability and Business
Name of the Student
Name of the University
Author note
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1SUSTAINABILITY AND BUSINESS
Introduction
The report helps in analysis of the sustainability issues that is related to controlling of
the emission in the airline industries. The airways that has been taken in the respective report
is Qatar Airways and analysis is required to be done that will help in analysing and
identifying the issues effectively (Loorbach and Wijsman 2013). Proper research is required
to be done as this will assist in focusing on the controlling of the emission that is caused to
the airline companies (Murrieta-Mendoza, Botez and Ford 2014). The critical evaluation of
the strategy of sustainability along with implementations has to be addressed effectively.
The main objective and resolution of the report is the identification of the different
kind of key approaches along with analysis of the principles of sustainability in relation to the
global issue emission control in the airline industry respectively. Proper evaluation and
development of the key strategies have to be implemented by the respective airways named
Qatar Airways to reduce the emission caused by them and solve the issues in an effectual
manner. Proper identification of the different kind of major conflicts and innovative actions
will be described that will help the company in reducing the respective issue of emissions
caused due to the fossil fuel combustion in the airways sector.
The structure of the report includes the analysis of the sustainability issue that is
caused by the Qatar Airways. Proper emphasis has to be provided on the key approaches and
principles of sustainability as this will evaluating the implications of the global issue for the
business along with the environment as well. The investigation has to be done effectively on
the different stakeholder analysis with the development of the strategies of sustainability for
the respective organization. Proper recommendations have to be provided in an appropriate
manner that will help in improving the respective scenario and solve the issues effectually as
well.
Introduction
The report helps in analysis of the sustainability issues that is related to controlling of
the emission in the airline industries. The airways that has been taken in the respective report
is Qatar Airways and analysis is required to be done that will help in analysing and
identifying the issues effectively (Loorbach and Wijsman 2013). Proper research is required
to be done as this will assist in focusing on the controlling of the emission that is caused to
the airline companies (Murrieta-Mendoza, Botez and Ford 2014). The critical evaluation of
the strategy of sustainability along with implementations has to be addressed effectively.
The main objective and resolution of the report is the identification of the different
kind of key approaches along with analysis of the principles of sustainability in relation to the
global issue emission control in the airline industry respectively. Proper evaluation and
development of the key strategies have to be implemented by the respective airways named
Qatar Airways to reduce the emission caused by them and solve the issues in an effectual
manner. Proper identification of the different kind of major conflicts and innovative actions
will be described that will help the company in reducing the respective issue of emissions
caused due to the fossil fuel combustion in the airways sector.
The structure of the report includes the analysis of the sustainability issue that is
caused by the Qatar Airways. Proper emphasis has to be provided on the key approaches and
principles of sustainability as this will evaluating the implications of the global issue for the
business along with the environment as well. The investigation has to be done effectively on
the different stakeholder analysis with the development of the strategies of sustainability for
the respective organization. Proper recommendations have to be provided in an appropriate
manner that will help in improving the respective scenario and solve the issues effectually as
well.

2SUSTAINABILITY AND BUSINESS
Overview of Qatar Airways
Qatar Airways Company Q.C.S.C is operating as the Qatar Airways and it is
headquartered in Airways tower in Doha that is linked with more than 145 international
destinations across Central Asia, Europe, and South Asia along with North America. There
are more than 24,000 employees wherein the fleet size is 214 and it was commenced in the
year 1994 in the month of January 1993 (www.qatarairways.com 2018). However, in the
recent time, they are facing different organizational and business challenges. One of the
major challenges for them is the emission control legislations being introduced by the
governments in different countries and the international regulatory bodies. Though, the
objective of the emission control regulations is having positive impact on the entire
ecosystem of the airline industry but it is causing challenges for Qatar Airways in their
business operation. This is due to the reason that they have to face more diverse legislations
and added cost.
Impact of the carbon emission
Social impact
One of the major impacts of the carbon emission in the society is the degradation of
the human health. This is due to the reason carbon emission will cause increase in the global
warming. Global warming will cause increase in the average temperature of the earth, which
lead to the health concerns for the human beings (West et al. 2013). Different types of skin
diseases and respiratory problems will get emerged. It will become for difficult of the human
beings to survive in the challenging weather and climate condition.
Overview of Qatar Airways
Qatar Airways Company Q.C.S.C is operating as the Qatar Airways and it is
headquartered in Airways tower in Doha that is linked with more than 145 international
destinations across Central Asia, Europe, and South Asia along with North America. There
are more than 24,000 employees wherein the fleet size is 214 and it was commenced in the
year 1994 in the month of January 1993 (www.qatarairways.com 2018). However, in the
recent time, they are facing different organizational and business challenges. One of the
major challenges for them is the emission control legislations being introduced by the
governments in different countries and the international regulatory bodies. Though, the
objective of the emission control regulations is having positive impact on the entire
ecosystem of the airline industry but it is causing challenges for Qatar Airways in their
business operation. This is due to the reason that they have to face more diverse legislations
and added cost.
Impact of the carbon emission
Social impact
One of the major impacts of the carbon emission in the society is the degradation of
the human health. This is due to the reason carbon emission will cause increase in the global
warming. Global warming will cause increase in the average temperature of the earth, which
lead to the health concerns for the human beings (West et al. 2013). Different types of skin
diseases and respiratory problems will get emerged. It will become for difficult of the human
beings to survive in the challenging weather and climate condition.

3SUSTAINABILITY AND BUSINESS
Figure: 1
Growth rate of global warming
Source: (Icr.org 2018)
Environmental impact
Increase in the rate of carbon emission will have huge adverse impact on the
environment. One of the major impacts is the increase in the average temperature. This will
cause extinction of different flora and fauna species. In addition, carbon emission and
increase in the average temperature will also reduce the agricultural productivity in the long
term. Origination of the carbon emission especially the carbon monoxide contributes in
depleting the ozone layers. This caused inflow of the harmful solar rays through the
atmosphere.
Economical impact
The more will be the carbon emission, the more will be the negative impact on the
economy. This is due to the reason that agriculture production will get reduced and this will
negatively impact the economy of the countries. Moreover, due to having extreme weather
Figure: 1
Growth rate of global warming
Source: (Icr.org 2018)
Environmental impact
Increase in the rate of carbon emission will have huge adverse impact on the
environment. One of the major impacts is the increase in the average temperature. This will
cause extinction of different flora and fauna species. In addition, carbon emission and
increase in the average temperature will also reduce the agricultural productivity in the long
term. Origination of the carbon emission especially the carbon monoxide contributes in
depleting the ozone layers. This caused inflow of the harmful solar rays through the
atmosphere.
Economical impact
The more will be the carbon emission, the more will be the negative impact on the
economy. This is due to the reason that agriculture production will get reduced and this will
negatively impact the economy of the countries. Moreover, due to having extreme weather
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4SUSTAINABILITY AND BUSINESS
condition, the productivity of the population will also get reduced (Panayotou 2016). This
will also reduce the average income of the economy.
condition, the productivity of the population will also get reduced (Panayotou 2016). This
will also reduce the average income of the economy.

5SUSTAINABILITY AND BUSINESS
Figure: 2
Rate of carbon emission and economic growth
Source: (Stern 2018)
Carbon emission
The current global ecosystem and state of affairs are dealing with different challenges
and the environment issue is the major one. Environmental issues such as climate change and
degradation are negatively impacting each and every institutions and every individual. In the
current time, there are various sources emerged around the word, which are contributing in
increasing the rate of carbon emission (Hoen et al. 2014). One of the major sources of carbon
emission is the transportation including the airways. Huge consumption of the fossil fuels by
the transportation sector is causing carbon emission in huge intensity.
Figure: 2
Rate of carbon emission and economic growth
Source: (Stern 2018)
Carbon emission
The current global ecosystem and state of affairs are dealing with different challenges
and the environment issue is the major one. Environmental issues such as climate change and
degradation are negatively impacting each and every institutions and every individual. In the
current time, there are various sources emerged around the word, which are contributing in
increasing the rate of carbon emission (Hoen et al. 2014). One of the major sources of carbon
emission is the transportation including the airways. Huge consumption of the fossil fuels by
the transportation sector is causing carbon emission in huge intensity.

6SUSTAINABILITY AND BUSINESS
Figure: 3
Carbon emission by sectors
Source: (Our World in Data.org, 2018)
According to the above data, it is seen that transportation is the second highest
contributor in carbon emission in the global scenario. In addition, it is showing increasing
trend and thus it can be concluded that contribution from the global transportation sector in
relation to the carbon emission will get further increased in the following years. It should also
be noted that air transportation is also included in the global transportation system. Air
transportation is the largest contributor among all the available mode of transportation due to
the reason that the rate of consuming fossil fuels is quite higher for the airways compared to
other conventional mode of transportation (Cristea et al. 2013).
Figure: 3
Carbon emission by sectors
Source: (Our World in Data.org, 2018)
According to the above data, it is seen that transportation is the second highest
contributor in carbon emission in the global scenario. In addition, it is showing increasing
trend and thus it can be concluded that contribution from the global transportation sector in
relation to the carbon emission will get further increased in the following years. It should also
be noted that air transportation is also included in the global transportation system. Air
transportation is the largest contributor among all the available mode of transportation due to
the reason that the rate of consuming fossil fuels is quite higher for the airways compared to
other conventional mode of transportation (Cristea et al. 2013).
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7SUSTAINABILITY AND BUSINESS
Figure: 4
Global trend of carbon emission from fossil fuel
Source: (The Verge, 2018)
The above data shows that carbon emission from the fossil fuel is increasing rapidly
and this is mainly due to the reason that transportation sector is growing at the similar rate.
The more growth of the transportation will lead to the increase in the demand for fossil fuels.
Therefore, the emission from burning fossil fuels will also is getting increased.
Figure: 4
Global trend of carbon emission from fossil fuel
Source: (The Verge, 2018)
The above data shows that carbon emission from the fossil fuel is increasing rapidly
and this is mainly due to the reason that transportation sector is growing at the similar rate.
The more growth of the transportation will lead to the increase in the demand for fossil fuels.
Therefore, the emission from burning fossil fuels will also is getting increased.

8SUSTAINABILITY AND BUSINESS
Figure: 5
Carbon emission by regions
Source: (Energytrendsinsider.com, 2018)
In the last decade, developed western economies are the major contributors of carbon
emission due to their more market demands. However, the recent time is witnessing the
growth of the developing economies and the Gulf nations in carbon emission map. This is
mainly due to the reason that developing nations are showing more economic growth
compared to the developed nations and on the other hand, Gulf nations are developing rapidly
due to their access to the oil reserves (Shahbaz et al. 2013). In accordance to this situation,
the above figure is showing the increasing trend of carbon emission from the Gulf nations.
Thus, after the discussion of the origination of the carbon emission, the intensity of it
in the current time can be assumed. However, the identified issue is not having negative
impact on the environment but also on other stakeholders including the airliners. It is
Figure: 5
Carbon emission by regions
Source: (Energytrendsinsider.com, 2018)
In the last decade, developed western economies are the major contributors of carbon
emission due to their more market demands. However, the recent time is witnessing the
growth of the developing economies and the Gulf nations in carbon emission map. This is
mainly due to the reason that developing nations are showing more economic growth
compared to the developed nations and on the other hand, Gulf nations are developing rapidly
due to their access to the oil reserves (Shahbaz et al. 2013). In accordance to this situation,
the above figure is showing the increasing trend of carbon emission from the Gulf nations.
Thus, after the discussion of the origination of the carbon emission, the intensity of it
in the current time can be assumed. However, the identified issue is not having negative
impact on the environment but also on other stakeholders including the airliners. It is

9SUSTAINABILITY AND BUSINESS
becoming more difficult and complex situation for the airline industries to deal with this issue
along with adhering to the stringent legislations and regulations introduced. On the other
hand, Qatar airways should also be sustainable enough in order to deal with the issue of
carbon emission and also to create positive image in the market.
Identification of the stakeholders
The issue of carbon emission for Qatar airways is involving different stakeholders
including the organization itself. The major internal stakeholders for Qatar airways are the
employees and higher level management. On the other hand, external stakeholders include
the government, suppliers, customers and the entre global population.
Employees
Employees are considered as the major stakeholders in the issue of carbon emission
due to the reason that implementation of carbon tax by different countries. Carbon tax is
levied on the business organizations according to their carbon emission (Meng, Siriwardana
and McNeill 2013). Thus, in the case of Qatar Airways, the rate of emission is higher due to
their international and long haul routes. Thus, the rate of carbon tax will also be more for
Qatar airways, which will affect the employee management. This is due to the reason that the
Qatar airways cannot increase their fare to adjust with the carbon tax. Thus, this will lead to
the reduction in the facilities, benefits and perquisites for the employees.
Higher management
Upper level management of Qatar airways is also a major stakeholder in the issue of
carbon emission. This is due to the reason that they will decide about the mitigation process
of the issue. Moreover, the intensity of the issue of carbon emission will determine the
sustainability of the organization. Thus, the effectiveness of the upper level management will
ensure that emission control will get effectively fulfilled.
becoming more difficult and complex situation for the airline industries to deal with this issue
along with adhering to the stringent legislations and regulations introduced. On the other
hand, Qatar airways should also be sustainable enough in order to deal with the issue of
carbon emission and also to create positive image in the market.
Identification of the stakeholders
The issue of carbon emission for Qatar airways is involving different stakeholders
including the organization itself. The major internal stakeholders for Qatar airways are the
employees and higher level management. On the other hand, external stakeholders include
the government, suppliers, customers and the entre global population.
Employees
Employees are considered as the major stakeholders in the issue of carbon emission
due to the reason that implementation of carbon tax by different countries. Carbon tax is
levied on the business organizations according to their carbon emission (Meng, Siriwardana
and McNeill 2013). Thus, in the case of Qatar Airways, the rate of emission is higher due to
their international and long haul routes. Thus, the rate of carbon tax will also be more for
Qatar airways, which will affect the employee management. This is due to the reason that the
Qatar airways cannot increase their fare to adjust with the carbon tax. Thus, this will lead to
the reduction in the facilities, benefits and perquisites for the employees.
Higher management
Upper level management of Qatar airways is also a major stakeholder in the issue of
carbon emission. This is due to the reason that they will decide about the mitigation process
of the issue. Moreover, the intensity of the issue of carbon emission will determine the
sustainability of the organization. Thus, the effectiveness of the upper level management will
ensure that emission control will get effectively fulfilled.
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10SUSTAINABILITY AND BUSINESS
Government
Government can also be treated as a major stakeholder in the issue of carbon emission
and emission control. This is due to the reason that government is responsible to introduce the
legislations for the business organizations (He et al. 2015). It is up to the government about
how to tackle with the issue of carbon emission. The effectiveness and intensity of the
measures by the government will determine how business organizations are following the
carbon control policies. Suppliers are also considered as the stakeholder in the ongoing issue
of carbon emission. This is due to the reason that suppliers for Qatar airways include the
aircraft manufacturers such as Boeing and Airbus. They are responsible for manufacturing
fuel efficient aircrafts that will emit less carbon.
Critical evaluation of the issue
Future trend for carbon emission
There are various researches are being done on the implications and future of carbon
emission. Reviewing these theories will help to understand the intensity of carbon emission
along with the impact of legislations and regulations on it. According to Grote, Williams and
Preston (2014), civil aviation sector is one of the major contributors of carbon emission in the
current global scenario. Moreover, it was also discussed that the rate of contribution of the
civil aviation in carbon emission will further get increased in the future due to the increase in
the demand. According to the authors, airliners in the global scenario consume more than 5
million barrels of fossil fuels per day on an average basis. Thus, the more will be the demand
for the aviation sector, the more will be the flights and demand for fuels. This will in turn
increase the rate of carbon emission by means of burning fossil fuel.
However, on the other hand, the authors have also stated about some of the challenges
that may get emerged in initiating the mitigating processes for carbon emission. One of the
Government
Government can also be treated as a major stakeholder in the issue of carbon emission
and emission control. This is due to the reason that government is responsible to introduce the
legislations for the business organizations (He et al. 2015). It is up to the government about
how to tackle with the issue of carbon emission. The effectiveness and intensity of the
measures by the government will determine how business organizations are following the
carbon control policies. Suppliers are also considered as the stakeholder in the ongoing issue
of carbon emission. This is due to the reason that suppliers for Qatar airways include the
aircraft manufacturers such as Boeing and Airbus. They are responsible for manufacturing
fuel efficient aircrafts that will emit less carbon.
Critical evaluation of the issue
Future trend for carbon emission
There are various researches are being done on the implications and future of carbon
emission. Reviewing these theories will help to understand the intensity of carbon emission
along with the impact of legislations and regulations on it. According to Grote, Williams and
Preston (2014), civil aviation sector is one of the major contributors of carbon emission in the
current global scenario. Moreover, it was also discussed that the rate of contribution of the
civil aviation in carbon emission will further get increased in the future due to the increase in
the demand. According to the authors, airliners in the global scenario consume more than 5
million barrels of fossil fuels per day on an average basis. Thus, the more will be the demand
for the aviation sector, the more will be the flights and demand for fuels. This will in turn
increase the rate of carbon emission by means of burning fossil fuel.
However, on the other hand, the authors have also stated about some of the challenges
that may get emerged in initiating the mitigating processes for carbon emission. One of the

11SUSTAINABILITY AND BUSINESS
major challenges being identified is the resistance from the associated stakeholders. This is
due to the reason that in order to reduce the rate of carbon emission from the civil aviation,
the demand for air travel should also be reduced. Thus, reduction of the air travel will not get
supported by the related stakeholders. Hence, according to the authors, it is difficult for the
airliners such as Qatar Airways to overcome the issue of carbon emission.
Consequences of carbon emission
Though the impact of the carbon emission is more in climate and environment but it is
also having different and diverse impact on the business organizations. One of the major
impacts of the carbon emission for business organizations is the change in business
environment. According to Matsumura, Prakash and Vera-Munoz (2013), carbon emission
may not have direct impact on the business organizations, but it will have indirect impact
such as creating unfavourable business environment. For instance, Qatar airways will find it
tough to operate in the airline industry if they do have favourable weather and climate for
their operation. They will also not have enough passengers if the air travel becomes more
unsafe due to the change in the weather and climate. Thus, according to the authors, it is also
important for the airliner industry to have effective policies and strategies in mitigating the
issue of carbon emission.
The authors have also discussed about another issue that will be faced by the business
organizations from the carbon emission. This issue is the brand image in the market. In the
current time, especially in the airliner market, brand image is important in order to stay and
survive in the competition. Thus, if Qatar airways can have effective policies of sustainability
and carbon control, then it will create ethical brand image about them in the market. The
current generation of environment conscious customers will get more attracted with this.
major challenges being identified is the resistance from the associated stakeholders. This is
due to the reason that in order to reduce the rate of carbon emission from the civil aviation,
the demand for air travel should also be reduced. Thus, reduction of the air travel will not get
supported by the related stakeholders. Hence, according to the authors, it is difficult for the
airliners such as Qatar Airways to overcome the issue of carbon emission.
Consequences of carbon emission
Though the impact of the carbon emission is more in climate and environment but it is
also having different and diverse impact on the business organizations. One of the major
impacts of the carbon emission for business organizations is the change in business
environment. According to Matsumura, Prakash and Vera-Munoz (2013), carbon emission
may not have direct impact on the business organizations, but it will have indirect impact
such as creating unfavourable business environment. For instance, Qatar airways will find it
tough to operate in the airline industry if they do have favourable weather and climate for
their operation. They will also not have enough passengers if the air travel becomes more
unsafe due to the change in the weather and climate. Thus, according to the authors, it is also
important for the airliner industry to have effective policies and strategies in mitigating the
issue of carbon emission.
The authors have also discussed about another issue that will be faced by the business
organizations from the carbon emission. This issue is the brand image in the market. In the
current time, especially in the airliner market, brand image is important in order to stay and
survive in the competition. Thus, if Qatar airways can have effective policies of sustainability
and carbon control, then it will create ethical brand image about them in the market. The
current generation of environment conscious customers will get more attracted with this.

12SUSTAINABILITY AND BUSINESS
However, on the other hand, not controlling carbon emission will cause Qatar airways to have
negative brand image in the market.
Limitations in mitigating carbon emission
The previous sections have discussed about the impacts of carbon emission and the
importance to mitigate it. However, some other authors have discussed about the limitations
and the challenges in mitigating the issue of carbon emission. According to Schandl,
Hatfield-Dodds, Wiedmann, Geschke, Cai, West, Newth, Baynes, Lenzen and Owen (2016),
carbon emission is having direct relationship with that of the economic growth. This is due to
the reason that the more will be the economic growth, the more will be the gross development
and the more will be the carbon emission. The authors have also stated that reduction of the
carbon emission will direct affect the economic growth of the countries. Thus, it not possible
to stall the process of economic development and thus mitigating the issue of carbon emission
will also face hindrances.
For instance, Middle Eastern regions are showing growth in terms of carbon emission,
which was previously led by the developed and western countries. This is due to the fact that
Middle Eastern regions are going through massive development phases and it is causing
increase in the carbon emission. Therefore, according to the authors, mitigating or reducing
the emergence of carbon emission will have direct impact on the economic growth of the
Middle Eastern countries and this will met with huge resistances from different stakeholders.
It can be concluded that rather than mitigate the issue entirely, it is important to have more
sustainable options to overcome the issue without compromising on the economic
development.
However, on the other hand, not controlling carbon emission will cause Qatar airways to have
negative brand image in the market.
Limitations in mitigating carbon emission
The previous sections have discussed about the impacts of carbon emission and the
importance to mitigate it. However, some other authors have discussed about the limitations
and the challenges in mitigating the issue of carbon emission. According to Schandl,
Hatfield-Dodds, Wiedmann, Geschke, Cai, West, Newth, Baynes, Lenzen and Owen (2016),
carbon emission is having direct relationship with that of the economic growth. This is due to
the reason that the more will be the economic growth, the more will be the gross development
and the more will be the carbon emission. The authors have also stated that reduction of the
carbon emission will direct affect the economic growth of the countries. Thus, it not possible
to stall the process of economic development and thus mitigating the issue of carbon emission
will also face hindrances.
For instance, Middle Eastern regions are showing growth in terms of carbon emission,
which was previously led by the developed and western countries. This is due to the fact that
Middle Eastern regions are going through massive development phases and it is causing
increase in the carbon emission. Therefore, according to the authors, mitigating or reducing
the emergence of carbon emission will have direct impact on the economic growth of the
Middle Eastern countries and this will met with huge resistances from different stakeholders.
It can be concluded that rather than mitigate the issue entirely, it is important to have more
sustainable options to overcome the issue without compromising on the economic
development.
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13SUSTAINABILITY AND BUSINESS
Implications on the airliner industry
There are various implications of carbon emission for the business organizations
especially for the airliner industry. The implications will be discussed from different point of
views.
Business risk
Business risk will be more for the Qatar airways due to the reason the more will be
the carbon emission, the more challenging it will be for them to operate. Carbon emission
will cause harsh weather and climate condition. This will also lead to the increase in the
natural calamities. Thus, it will be difficult for Qatar airways to have favourable business
environment. Both their internal and external stakeholders will be more vulnerable towards
the climate change due to the increase in carbon emission. On the other hand, initiation of the
emission control will also have negative impact on Qatar airways (Yoon and Jeong 2016).
This is due to the reason that emission control policies will cause added cost for them. This
added cost will increase the cost of operation and their profitability will get reduced.
Customer attrition
Qatar airways will face customer turnover from the issue of carbon emission and by
initiating emission control mechanism. This is due to the fact that in the current market
scenario, carbon footprint of the business organizations determines the brand image and
attractiveness in the market. Thus, issue of carbon emission will create negative brand image
for Qatar airways in the market and it will get difficult for them to attract new customers
(Shafiee et al. 2014). On the other hand, initiating emission control mechanism will cause
increase in fare for the customers. They have to pay more in order to compensate the
increased cost of operation for Qatar airways. Thus, the more will be the service cost, the less
Implications on the airliner industry
There are various implications of carbon emission for the business organizations
especially for the airliner industry. The implications will be discussed from different point of
views.
Business risk
Business risk will be more for the Qatar airways due to the reason the more will be
the carbon emission, the more challenging it will be for them to operate. Carbon emission
will cause harsh weather and climate condition. This will also lead to the increase in the
natural calamities. Thus, it will be difficult for Qatar airways to have favourable business
environment. Both their internal and external stakeholders will be more vulnerable towards
the climate change due to the increase in carbon emission. On the other hand, initiation of the
emission control will also have negative impact on Qatar airways (Yoon and Jeong 2016).
This is due to the reason that emission control policies will cause added cost for them. This
added cost will increase the cost of operation and their profitability will get reduced.
Customer attrition
Qatar airways will face customer turnover from the issue of carbon emission and by
initiating emission control mechanism. This is due to the fact that in the current market
scenario, carbon footprint of the business organizations determines the brand image and
attractiveness in the market. Thus, issue of carbon emission will create negative brand image
for Qatar airways in the market and it will get difficult for them to attract new customers
(Shafiee et al. 2014). On the other hand, initiating emission control mechanism will cause
increase in fare for the customers. They have to pay more in order to compensate the
increased cost of operation for Qatar airways. Thus, the more will be the service cost, the less

14SUSTAINABILITY AND BUSINESS
will be the attractiveness of the service among the target customers. This will also take a toll
in the sales revenue for Qatar airways.
Business regulations
With the increase in the rate of carbon emission, more stringent regulations are being
initiated by the regulatory bodies for the business organizations. Some of the regulations are
the implementation of the carbon tax and disclosure of the carbon footprint (Bae Choi, Lee
and Psaros 2013). In addition, more carbon emission also restricts the business operation in
different countries and regions. Thus, Qatar airways will face this issue of stringent
regulations and will face difficulties in adhering to these. Initiation of the emission control
policies also reducing the rate of production of non renewable fossil fuels (Hook and Tang
2013). Thus, it will be difficult for Qatar airways to source the fuels for their aircrafts and in
increased cost.
Reduction in profitability and competitiveness
As discussed earlier, added cost in case of the carbon control mechanisms will reduce
the profitability of Qatar airways due to the reason that the added cost of sustainability
strategy for them will reduce their gross profit. Thus, Qatar airways will have less access to
the capital for further investments (Weber 2013). They will not be able to expand in new
regions due to lack of funds. Therefore, the competitiveness of Qatar airways will also get
reduced from the initiation of the carbon control policies.
Sustainable strategies by Qatar airways
Qatar airways initiate different strategies in relation to the sustainability. One of the
major and most effective sustainable strategies of them is having the membership of
Sustainable Aviation Fuel Users Group (Hari, Yaakob and Binitha 2015). This helps them to
extensively use and promote sustainable and alternate aviation fuel. It also enables Qatar
will be the attractiveness of the service among the target customers. This will also take a toll
in the sales revenue for Qatar airways.
Business regulations
With the increase in the rate of carbon emission, more stringent regulations are being
initiated by the regulatory bodies for the business organizations. Some of the regulations are
the implementation of the carbon tax and disclosure of the carbon footprint (Bae Choi, Lee
and Psaros 2013). In addition, more carbon emission also restricts the business operation in
different countries and regions. Thus, Qatar airways will face this issue of stringent
regulations and will face difficulties in adhering to these. Initiation of the emission control
policies also reducing the rate of production of non renewable fossil fuels (Hook and Tang
2013). Thus, it will be difficult for Qatar airways to source the fuels for their aircrafts and in
increased cost.
Reduction in profitability and competitiveness
As discussed earlier, added cost in case of the carbon control mechanisms will reduce
the profitability of Qatar airways due to the reason that the added cost of sustainability
strategy for them will reduce their gross profit. Thus, Qatar airways will have less access to
the capital for further investments (Weber 2013). They will not be able to expand in new
regions due to lack of funds. Therefore, the competitiveness of Qatar airways will also get
reduced from the initiation of the carbon control policies.
Sustainable strategies by Qatar airways
Qatar airways initiate different strategies in relation to the sustainability. One of the
major and most effective sustainable strategies of them is having the membership of
Sustainable Aviation Fuel Users Group (Hari, Yaakob and Binitha 2015). This helps them to
extensively use and promote sustainable and alternate aviation fuel. It also enables Qatar

15SUSTAINABILITY AND BUSINESS
airways to further develop sustainable fuel sectors. Qatar airways uses a partial bio fuel in
their aircrafts, which further reduced their cost of jet fuel as well as reducing the impact of
carbon emission (Wang and Tao 2016).
Another sustainable strategy for Qatar airways is always upgrading their aircrafts.
According to the reports, Qatar airways are having only the latest aircrafts in their portfolio
and currently more than 200 new aircrafts are in order. The major objective of the behind
having latest aircrafts in place is to have more fuel efficient and energy saving machines
(Wheeler and Bozhko 2014). With having the latest aircrafts in place, it is easier for Qatar
airways to have more sustainable air travel mechanism. It also helps them to have less carbon
emission compared to their competitors (Grote, Williams and Preston 2014). Having latest
aircrafts is helping them to reduce the cost of operation due to have latest technologies such
as winglets.
Qatar airways are having collaboration with IATA and AACO in developing global
sustainable policies in managing the greenhouse gas emissions. This includes initiation of
different testing processes in order to save more fuel and reduce carbon emission (Noh et al.
2015). They have also initiated the strategy of recycle and reuse, which helps them to reduce
the generation of waste from their business operation and have more alternate sources of
energy. Qatar airways also uses majority of the wide body and large aircrafts in order to have
lower carbon footprint per customer (Jin, Cao and Sun 2013). This is due to the reason that
the more passengers will get accommodated in a single aircraft, the less will be the carbon
emission per passenger.
According to the Qatar airways, carbon emission also generated from ground vehicles
used in the airport operation. Thus, they are initiating the use of electric and hybrid
technology in the ground operation vehicles. This helps them in reducing the cost of
airways to further develop sustainable fuel sectors. Qatar airways uses a partial bio fuel in
their aircrafts, which further reduced their cost of jet fuel as well as reducing the impact of
carbon emission (Wang and Tao 2016).
Another sustainable strategy for Qatar airways is always upgrading their aircrafts.
According to the reports, Qatar airways are having only the latest aircrafts in their portfolio
and currently more than 200 new aircrafts are in order. The major objective of the behind
having latest aircrafts in place is to have more fuel efficient and energy saving machines
(Wheeler and Bozhko 2014). With having the latest aircrafts in place, it is easier for Qatar
airways to have more sustainable air travel mechanism. It also helps them to have less carbon
emission compared to their competitors (Grote, Williams and Preston 2014). Having latest
aircrafts is helping them to reduce the cost of operation due to have latest technologies such
as winglets.
Qatar airways are having collaboration with IATA and AACO in developing global
sustainable policies in managing the greenhouse gas emissions. This includes initiation of
different testing processes in order to save more fuel and reduce carbon emission (Noh et al.
2015). They have also initiated the strategy of recycle and reuse, which helps them to reduce
the generation of waste from their business operation and have more alternate sources of
energy. Qatar airways also uses majority of the wide body and large aircrafts in order to have
lower carbon footprint per customer (Jin, Cao and Sun 2013). This is due to the reason that
the more passengers will get accommodated in a single aircraft, the less will be the carbon
emission per passenger.
According to the Qatar airways, carbon emission also generated from ground vehicles
used in the airport operation. Thus, they are initiating the use of electric and hybrid
technology in the ground operation vehicles. This helps them in reducing the cost of
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16SUSTAINABILITY AND BUSINESS
operating the ground vehicles and reducing the carbon emission from the process. Qatar
airways also have sustainable approach in dealing with the issue of carbon emission in the
airport. Hamad international airport is the base airport for Qatar airways and various
sustainable initiatives are being initiated in order reduce the carbon emission from the airport
operation (Monsalud and Rakas 2015). They have achieved LEED certification for Hamad
international airport. In addition, non renewable sources of energy are being widely used in
the airport operation (Cole and Jose Valdebenito 2013).
Recommendations
It is recommended that Qatar airways should also be involved in the sustainability.
This is due to the reason that Qatar airways provide hospitality services to their customers
and they should get involved in the initiation of the sustainable process also. Customers
should be made aware about the sustainable approach taken by the organization and they
should also be given training about how to promote sustainability. For instance, passengers
should be made aware about the generation of waste in their air travel and they should know
about the importance of generating less waste. This will have dual benefits for Qatar airways.
One of the benefits will be initiation of the sustainable activities along with covering the
passengers also and the other benefit is the generation of the positive word of mouth in the
market. The more customers will get involved in the sustainable process, the more will be the
goodwill and brand reputation in the market for Qatar airways.
It is also recommended that Qatar airways should have their own research and
development wing for developing alternative jet fuel and other strategies to reduce carbon
emission. Qatar airways are having financial stability and it will help them to have a separate
wing for research and development. This will also enable them to use more alternate methods
in their operations and reduce the cost of their operation. For instance, using of more alternate
fuels will ensure that Qatar airways will have less cost incurred in using fossil fuel. Thus,
operating the ground vehicles and reducing the carbon emission from the process. Qatar
airways also have sustainable approach in dealing with the issue of carbon emission in the
airport. Hamad international airport is the base airport for Qatar airways and various
sustainable initiatives are being initiated in order reduce the carbon emission from the airport
operation (Monsalud and Rakas 2015). They have achieved LEED certification for Hamad
international airport. In addition, non renewable sources of energy are being widely used in
the airport operation (Cole and Jose Valdebenito 2013).
Recommendations
It is recommended that Qatar airways should also be involved in the sustainability.
This is due to the reason that Qatar airways provide hospitality services to their customers
and they should get involved in the initiation of the sustainable process also. Customers
should be made aware about the sustainable approach taken by the organization and they
should also be given training about how to promote sustainability. For instance, passengers
should be made aware about the generation of waste in their air travel and they should know
about the importance of generating less waste. This will have dual benefits for Qatar airways.
One of the benefits will be initiation of the sustainable activities along with covering the
passengers also and the other benefit is the generation of the positive word of mouth in the
market. The more customers will get involved in the sustainable process, the more will be the
goodwill and brand reputation in the market for Qatar airways.
It is also recommended that Qatar airways should have their own research and
development wing for developing alternative jet fuel and other strategies to reduce carbon
emission. Qatar airways are having financial stability and it will help them to have a separate
wing for research and development. This will also enable them to use more alternate methods
in their operations and reduce the cost of their operation. For instance, using of more alternate
fuels will ensure that Qatar airways will have less cost incurred in using fossil fuel. Thus,

17SUSTAINABILITY AND BUSINESS
having the separate wing of research and development will help them in gaining competitive
advantages in the market.
It is also recommended to Qatar airways that they should use more wide body
aircrafts in their flight operation. This is due to the reason that using of more wide body
aircrafts will ensure that carbon emission per customer will be less and it will also help to
transport more number of passengers at a single go. Thus, the fossil fuels will less get burned.
For instance, Airbus A380 can transport passengers double of Boeing 747 aircraft. Thus, the
average cost of transporting the passengers will get reduced. On the other hand, it is also
recommended that Qatar airways should increase the use of latest fuel efficient narrow body
aircrafts such as Airbus A320 Neo. According to the reports, these aircrafts consumes less
than 20 percent of fuels compared to other conventional aircrafts. Thus, Qatar airways should
use these narrow body aircrafts for the shorter haul flights.
A separate training should be initiated for the employees of the Qatar airways in order
to equip them with the sustainable approaches. In addition, employees are the touch points
between the organization and the customers. Thus, initiation of the training program for the
employees will ensure that they will be able to communicate with the passengers about the
importance of sustainability and will implement the sustainable approach in the practical
situation.
Conclusion
Thus, from the above discussion, it can be concluded that sustainability is one of the
major factors to be considered by the contemporary business organizations in the current
business scenario. This essay discussed about the sustainability issue from the perspective of
Qatar airways. Carbon emission is identified as the major global sustainability issue faced by
Qatar airways in the recent time. This essay discussed about the impact of carbon emission on
having the separate wing of research and development will help them in gaining competitive
advantages in the market.
It is also recommended to Qatar airways that they should use more wide body
aircrafts in their flight operation. This is due to the reason that using of more wide body
aircrafts will ensure that carbon emission per customer will be less and it will also help to
transport more number of passengers at a single go. Thus, the fossil fuels will less get burned.
For instance, Airbus A380 can transport passengers double of Boeing 747 aircraft. Thus, the
average cost of transporting the passengers will get reduced. On the other hand, it is also
recommended that Qatar airways should increase the use of latest fuel efficient narrow body
aircrafts such as Airbus A320 Neo. According to the reports, these aircrafts consumes less
than 20 percent of fuels compared to other conventional aircrafts. Thus, Qatar airways should
use these narrow body aircrafts for the shorter haul flights.
A separate training should be initiated for the employees of the Qatar airways in order
to equip them with the sustainable approaches. In addition, employees are the touch points
between the organization and the customers. Thus, initiation of the training program for the
employees will ensure that they will be able to communicate with the passengers about the
importance of sustainability and will implement the sustainable approach in the practical
situation.
Conclusion
Thus, from the above discussion, it can be concluded that sustainability is one of the
major factors to be considered by the contemporary business organizations in the current
business scenario. This essay discussed about the sustainability issue from the perspective of
Qatar airways. Carbon emission is identified as the major global sustainability issue faced by
Qatar airways in the recent time. This essay discussed about the impact of carbon emission on

18SUSTAINABILITY AND BUSINESS
different aspects of the global scenario and how they are impacting the business operation of
Qatar airways. It is identified that emergence of carbon emission will have negative
implications on the business operation of Qatar airways in the long term. Moreover, this
essay also discussed about the impact of the carbon emission and carbon control policies in
the airliner industry. Effectiveness of the carbon control policies in mitigating the issue of
carbon emission are also being discussed in this essay. It is also identified in this essay that
Qatar airways are already having different and extensive sustainable policies in their global
business operation. However, this essay have discussed about some recommended steps that
will help the in further enhancing their sustainable practices.
different aspects of the global scenario and how they are impacting the business operation of
Qatar airways. It is identified that emergence of carbon emission will have negative
implications on the business operation of Qatar airways in the long term. Moreover, this
essay also discussed about the impact of the carbon emission and carbon control policies in
the airliner industry. Effectiveness of the carbon control policies in mitigating the issue of
carbon emission are also being discussed in this essay. It is also identified in this essay that
Qatar airways are already having different and extensive sustainable policies in their global
business operation. However, this essay have discussed about some recommended steps that
will help the in further enhancing their sustainable practices.
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19SUSTAINABILITY AND BUSINESS
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22SUSTAINABILITY AND BUSINESS
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