MBA502: Emotional & Cultural Intelligence Workshop Design Project

This document presents a professional development workshop design focusing on emotional intelligence, cultural intelligence, and diversity. The workshop is structured in three phases: planning, execution, and control, following a PMBoK approach for project management. The planning phase involves identifying employees for training, procuring necessary tools, estimating schedules and costs, identifying trainers, and preparing a comprehensive training plan. The execution phase focuses on conducting the training and collecting feedback from participants. The control and closure phase includes reviewing feedback, identifying areas for improvement, rating trainers, and developing a final closure report. The schedule details task names, durations, start and finish dates, predecessors, and successors. Roles and responsibilities are assigned to various resources, including training and development managers, procurement managers, trainers, trainees, HR associates, and training coordinators. Potential barriers such as resource availability, communication challenges, and technical faults are acknowledged, and strategies for managing these issues are discussed. The workshop aims to enhance operational excellence and technical knowledge of a new tool within the organization.

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Emotional Intelligence, Cultural Intelligence and Diversity
Individual Design of a Professional Workshop
2/11/2019

Emotional Intelligence, Cultural Intelligence and Diversity
Professional Workshop – Training to the Employees
Workshop Overview
There is a new tool that is to be used in the organization and the employees of the
organization need to be trained on the same. The workshop will include the planning,
execution, and control activities. It is required to train the employees so that the operational
excellence and the technical knowledge of the tool shall be improved.
Methodology for Workshop
The workshop will be planned using a phase by phase approach. The conduction of the
workshop will be done in three major phases. The planning of the training will be done by
identifying the employees that shall be trained. The identification will be done on the basis of
the availability of the candidates for training and the professional schedule to arrange training
accordingly. There will be certain tools that will be needed for training. The procurement of
the tools and equipment will be done. The estimation and planning of schedule and cost of
training will be required to be done in the planning phase. There will be identification of the
trainers and resources that will be needed to be done for training. The allocation of specific
roles and responsibilities of the resources will be done. A training plan will be prepared in
this phase comprising of all of this information.
The next phase in the workshop will be the execution of training. Conduction of training will
be done and there will be feedback collected from the resources.
The last phase in the process will be the control and closure phase. The review and analysis
of the feedback collected from the resources will be done. There will be certain improvement
areas that will be identified from the feedback collected from the resources. The trainers will
be provided with the ratings and a final closure report will be prepared.
Schedule, Activities, and Duration
A detailed schedule for the training has been listed below. The schedule comprises of the task
name along with the duration for each of these activities. The start and finish dates are
mapped with each activity along with the preceding and succeeding activity.
WBS Task Name Duration Start Finish Predecessors Successors
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Emotional Intelligence, Cultural Intelligence and Diversity
1 Training to the Employees 41 days Mon 11-
02-19
Mon 08-
04-19
1.1 Planning 16 days Mon 11-
02-19
Mon 04-
03-19
1.1.1 Identification of the
Employees to be Trained 3 days Mon 11-
02-19
Wed 13-
02-19
4
1.1.2 Procurement of the
Training Tools 3 days Thu 14-
02-19
Mon 18-
02-19 3 5,6
1.1.3 Estimation of the Training
Schedule 2 days Tue 19-
02-19
Wed 20-
02-19 4
1.1.4 Estimation of the Costs of
Training 2 days Tue 19-
02-19
Wed 20-
02-19 4 7
1.1.5 Identification of the
Trainers and Resources 3 days Thu 21-
02-19
Mon 25-
02-19 6 8
1.1.6 Allocation of the Roles
and Responsibilities 2 days Tue 26-
02-19
Wed 27-
02-19 7 9
1.1.7 Preparation of the
Training Plan 3 days Thu 28-
02-19
Mon 04-
03-19 8 10
1.1.8 Milestone 1: Training
Plan 0 days Mon 04-
03-19
Mon 04-
03-19 9 12,13
1.2 Execution 10 days Tue 05-
03-19
Mon 18-
03-19
1.2.1 Conduction of the
Training 10 days Tue 05-
03-19
Mon 18-
03-19 10
1.2.2 Collection of the
Feedback 10 days Tue 05-
03-19
Mon 18-
03-19 10 14
1.2.3 Milestone 2: Training
Feedback 0 days Mon 18-
03-19
Mon 18-
03-19 13 16
1.3 Control & Closure 15 days Tue 19-
03-19
Mon 08-
04-19
1.3.1 Review and Analysis of
the Feedback 4 days Tue 19-
03-19
Fri 22-
03-19 14 17
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Emotional Intelligence, Cultural Intelligence and Diversity
1.3.2 Identification of the
Improvement Areas 4 days Mon 25-
03-19
Thu 28-
03-19 16 18
1.3.3 Rating to the Trainer 3 days Fri 29-
03-19
Tue 02-
04-19 17 19
1.3.4 Development of the Final
Closure Report 4 days Wed 03-
04-19
Mon 08-
04-19 18 20
1.3.5 Milestone 3: Closure
Report 0 days Mon 08-
04-19
Mon 08-
04-19 19
Roles & Responsibilities
WBS Task Name Resource Names
1 Training to the Employees
1.1 Planning
1.1.1 Identification of the Employees to be Trained Training & Development
Manager
1.1.2 Procurement of the Training Tools Procurement Manager
1.1.3 Estimation of the Training Schedule Training & Development
Manager
1.1.4 Estimation of the Costs of Training Training & Development
Manager
1.1.5 Identification of the Trainers and Resources HR Associate ,Training
Coordinator
1.1.6 Allocation of the Roles and Responsibilities Training & Development
Manager
1.1.7 Preparation of the Training Plan Training & Development
Manager
1.1.8 Milestone 1: Training Plan
1.2 Execution
1.2.1 Conduction of the Training
Trainer, Trainees, HR
Associate ,Training &
Development Manager,
Training Coordinator
1.2.2 Collection of the Feedback Trainees, HR
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Emotional Intelligence, Cultural Intelligence and Diversity
Associate ,Training
Coordinator
1.2.3 Milestone 2: Training Feedback
1.3 Control & Closure
1.3.1 Review and Analysis of the Feedback Training & Development
Manager
1.3.2 Identification of the Improvement Areas HR Associate ,Training
Coordinator
1.3.3 Rating to the Trainer Training & Development
Manager
1.3.4 Development of the Final Closure Report HR Associate ,Training
Coordinator
1.3.5 Milestone 3: Closure Report
Resource Name Work
Training & Development Manager 232 hrs
Identification of the Employees to be Trained 24 hrs
Estimation of the Training Schedule 16 hrs
Estimation of the Costs of Training 16 hrs
Allocation of the Roles and Responsibilities 16 hrs
Preparation of the Training Plan 24 hrs
Conduction of the Training 80 hrs
Review and Analysis of the Feedback 32 hrs
Rating to the Trainer 24 hrs
Procurement Manager 24 hrs
Procurement of the Training Tools 24 hrs
Trainer 80 hrs
Conduction of the Training 80 hrs
Trainees 160 hrs
Conduction of the Training 80 hrs
Collection of the Feedback 80 hrs
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Emotional Intelligence, Cultural Intelligence and Diversity
Training Coordinator 248 hrs
Identification of the Trainers and Resources 24 hrs
Conduction of the Training 80 hrs
Collection of the Feedback 80 hrs
Identification of the Improvement Areas 32 hrs
Development of the Final Closure Report 32 hrs
HR Associate 248 hrs
Identification of the Trainers and Resources 24 hrs
Conduction of the Training 80 hrs
Collection of the Feedback 80 hrs
Identification of the Improvement Areas 32 hrs
Development of the Final Closure Report 32 hrs
Integration Process
There are a total of three phases that are present in the training workshop. The integration of
these three phases, the activities, and the resources allocated to the tasks will be done as per
the PMBoK approach for project management. It will make sure that the execution is
successful and the optimum allocation of the resources is achieved.
Potential Barriers
There may be a few potential barriers that may come up during the training process. The
availability of the resources is one of the primary challenges that may come up. Effective
communication is another challenge that may arise due to availability issues. There may be
ambiguities that may appear due to the availability issues. Technical faults may also emerge
as an issue and may appear as a hindrance to progress.
Diversity of Activities
There are diverse activities that are involved in the workshop and the amalgamation of these
wide ranges of activities is done using effective planning and analysis. All of these activities
are mixed together and there are resources assigned to each of these activities to manage the
same. The management is done using defined set of methodologies so that there are no major
issues and challenges that may be faced. Cross-cultural leadership is also used to make sure
that the management is done correctly.
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Emotional Intelligence, Cultural Intelligence and Diversity
Final Comments
It was intended that the workshop included a detailed schedule and plan for training. I
planned to make sure that the training of the employees was successfully done and there were
no major issues that could be experienced. I had estimated that the workshop will be directed
utilizing a stage by stage approach. The conduction of the workshop will be done in three
noteworthy stages. The planning of the training will be finished by recognizing the workers
that will be prepared. The distinguishing proof will be done based on the accessibility of the
contender for training and the expert schedule to mastermind training likewise. There will be
sure instruments that will be required for training. The acquirement of the devices and gear
will be finished. The estimation and planning of schedule and cost of training will be required
to be done in the planning stage. There will be distinguishing proof of the mentors and assets
that will be should have been improved the situation training. The distribution of explicit jobs
and obligations of the assets will be finished. A training plan will be set up in this stage
including the majority of this data. The following stage in the workshop will be the execution
of training. Conduction of training will be done and there will be input gathered from the
assets. The last stage in the process will be the control and closure stage. The survey and
analysis of the criticism gathered from the assets will be finished. There will be sure
enhancement territories that will be recognized from the criticism gathered from the assets.
The mentors will be furnished with the evaluations and a final closure report will be readied.
There were certain issues in terms of communication that came up and was addressed using a
defined communication plan.
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