Analysis of Emotional and Cultural Intelligence: A Personal Report

This report presents a self-assessment of emotional and cultural intelligence, incorporating feedback from peers and utilizing the Johari window for analysis. The author evaluates their strengths, identifying a positive outlook and focus on success as key attributes, while acknowledging impatience and sensitivity as areas for improvement. The report reflects on competencies the author wishes to develop, particularly cultural competency, highlighting the importance of understanding diverse cultural perspectives in a globalized work environment. The author reflects on a past professional experience to illustrate the need for cultural sensitivity and problem-solving skills. The conclusion emphasizes the importance of self-analysis in personal and professional development, highlighting how recognizing and addressing weaknesses contributes to improved relationships and future success.

EMOTIONAL INTELLIGENCE,
CULTURAL INTELLIGENCE AND
DIVERSITY

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Part 1 critically comparing my own result with the viewpoint of my friends about myself.......1
Part 2: analyzing own strengths and weaknesses........................................................................2
Part 3: Reflecting on own competencies which I would like to develop.....................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
To analyze one and their emotions a type of intelligence is used namely emotional
intelligence (Davies et al, 1998). To make this report, I used my own evaluation to make the
intelligence test (Goleman, 1995). The analysis is done by awarding scores. Based on this
evaluation, I can observe the strength and weakness to know about myself.
MAIN BODY
Part 1 critically comparing my own result with the viewpoint of my friends about myself
To examine this scenario I have considered myself for the evaluation. Two different
emotional tests are carried out. Also I had a support from two of my friends to do my evaluation.
In this test, my score was 65. But my friends score was 55 and 58. This scores show that we I am
enough intelligence in terms of emotional intelligence. This result also illustrates, this score is
enough for maintaining the enough relationship between the other people or with colleagues. For
examining the emotional intelligence in detail, my friends had used johari window for
evaluation. There are four various quadrants in this window, they are open area, blind area,
hidden area and unknown area. The feedback after the self-evaluation of open area is impatience
and positive. I can say that I don’t have any believes in terms of age, caste or gender etc. so I
confirm that I have an positive approach about society and I don’t like to judge the people in
discrimination of age, case or gender etc. however there is an advantage on positive there is an
disadvantage regarding impatience.
The feedbacks from the blind area that I got from my friends are that I am selfish and I always
have motivation on getting success in any of the job. I totally granted with their feedback that I
always aim on success because it adds the energy for aiming the great thing. When I achieve
success it motivates to attempt many task to achieve success. But I disagree with the feedback
that I am selfish. Even though I am selfish in achieving success of one task, it doesn’t matter to
me. Anyway I will try to improve in the attitude of selfish. An individual should not have this
quality because it will spoil the relationship between the friends. When I concentrate on this it
will add the score in emotional intelligence test.
The third quadrant in johari window is hidden area. In this test, we all have same
feedback from everyone. The feedbacks for me from my friends are emotional and resilient
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person. I have spent few minutes to know about myself where it helps to emotionally attach to
other people. This method works in the organization where I expect to work in the future. My
friends gave me a feedback that I am resilient which means that I easily recover myself in
difficult situation (Leung and Alicia, 2005).
Finally the last quadrant in johari window is unknown area. My friends and i have no
idea about this area. In this phase we have found that I am a sensitive and spiritual person. This
is a correct result because if I am not a sensitive person then I cannot score high in emotional
intelligence test. Only sensitive person knows how to react at the bad situation or feeling of other
people (Zadel and Aleksander, 2008).
Part 2: analyzing own strengths and weaknesses
Based on various evaluation like open area, blind area, hidden area and unknown area I
have observed my own strength and weakness. In this evaluation my friends gave me a feedback
about the strength and weakness. My greatest strength is I am very positive person and I won’t
get tension for all the problems which are going to happen in the future. In addition to this I
always react positively without any discrimination among the people. I am focused on success as
this gives more strength to the further success. So I am sure that I am very clear about the goal
which is yet to achieve in my life. I consider this would be the effective approach that will help
me to provide best services to the organization where I will work in the future. If an individual is
without any goals then more mistakes will be made by them. If an individual is with the properly
defined goals then there will be better future. Overall these advantages the final one is I am very
emotional so I can easily understand the others feelings. This quality will help me to become a
great person (Shipper et al, 2003).
Moreover I have weakness also which I have to get better. My friends said that I am an impatient
person since during some critical situations I may take incorrect decisions which results in
danger. Also I am too sensitive. Sometimes it may be good and most of the people have the same
sensitive issue. So it is necessary to improve these two weaknesses. Being the kinesthetic person,
I can improve my weakness by learning through training and development programs. I like to
gain knowledge by the physical experience. So I like to join training classes to learn by physical
task. Thus it is the solution for improving my weakness in an efficient way.
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Part 3: Reflecting on own competencies which I would like to develop
There are various competencies observed that I would like to develop with an aim to
function as a global citizen. Consider cultural competency that I would like to develop. It is one
of the types of competency which helps to develop the knowledge in the field of cultures of
different persons that helps me how to behave in the work environment. For example, for past
two years, I am working in the position of marketing manager in a retail firm. In recent times, I
and my team had decided to expand our firm and we have decided to open a new branch in
country like India. According to the Indian culture if an individual eats beef they consider that
they had done wrong and they should be punished for such kind of activities because in Indian
culture cows are worshipped as a god. I did not know about these cultures so I had framed the
advertisement which shows that different beef meat will be offered by our retail firm. At this
point I realized that I should update my knowledge and understanding regarding the cultures
because this is the only way to provide my services as best to the firm.
Other than this, recently I and my team has faced with the big issue. The orders which
were taken by our company have been transferred to some other firm due to some
miscommunication between the team. At this situation, as a manager I felt very weak and I
cannot understand how to react to the situation. So I realized that in case of working globally I
want to learn problem solving competency (Ilangovan et al, 2007).
CONCLUSION
It is necessary that every individual should perform their own analysis. Through this
analysis we can know about our strength and weakness. By identifying them we can know about
our self and we can overcome the weakness. When I focus on improving my weakness then it
will help me to maintain the relationship between other types of person with the different
attitude. So overcoming the weakness will efficiently provide the better result for upcoming
future environment.
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REFERENCES
Davies, Michaela,. Lazar. Stankov, and Richard D. Roberts, 1998. “Emotional Intelligence: In
search of an Elusive Construct,” Journal of Personality and Social Psychology”, Volume
75:4, 989-1015.
Goleman, D.P., 1995. Emotional intelligence: Why it can matter more than IQ for character,
health and lifelong achievement.
Ilangovan, A., Scroggins, W.A. and Rozell, E.J., 2007. Managerial perspectives on emotional
intelligence differences between India and the United States: The development of research
propositions. International Journal of Management, 24(3), p.541.
Leung, Alicia S.M., 2005. “Emotional Intelligence or Emotional Blackmail: A Study of a
Chinese Professional-Service Firm,” International Journal of Cross Cultural Management,
Volume 5:2, 181-196.
Shipper, Frank, Joel Kincaid, Denise M. Rotondo, and Richard C. Hoffman IV., 2003. “A Cross-
Cultural Exploratory Study of the Linkage between Emotional Intelligence and Managerial
Effectiveness,” International Journal of Organizational Analysis, Volume 11:3, 171-191.
Zadel, Aleksander., 2008. “Do Emotionally Intelligent Leaders Have More Satisfied
Employees?” International Journal of Management and Enterprise Development, Volume
5:5, 590-608
Appendix
Emotional Intelligence Scores (https://www.mindtools.com/pages/article/ei-quiz.htm):
My Score and Sheet
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My First Associate’s Score and Sheet
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My Second Associate’s Score and Sheet
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Howard Gardner's multiple intelligence
(https://www.businessballs.com/self-awareness/howard-gardners-multiple-
intelligences-7)
My Test Copy
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My First Assciates Test Copy (Assessment for me)
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My Second Assciates Test Copy (Assessment for me)
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