Emotional Intelligence, Cultural Intelligence, Diversity Report

This report delves into the multifaceted concept of emotional intelligence, exploring its core components and practical applications. The report begins by defining emotional intelligence as the ability to effectively monitor, utilize, and manage emotions for positive outcomes, including stress reduction, improved communication, and stronger relationships. It then examines three key aspects: self-awareness, self-regulation, and empathy, providing detailed explanations and personal examples to illustrate their significance. Self-awareness is presented as the ability to understand one's own emotions and their impact, while self-regulation focuses on managing and expressing emotions appropriately. Empathy is defined as the capacity to understand and share the feelings of others, facilitating effective interactions. The report emphasizes the importance of these aspects in navigating both personal and social challenges, including the ability to adapt to change, handle conflicts, and contribute to social movements. The conclusion reiterates the value of emotional intelligence in achieving personal and professional goals, highlighting its role in fostering emotional stability and effective behavior management. The report also includes a comprehensive list of references to support its findings.

Emotional Intelligence,
Cultural Intelligence
and Diversity

Table of Contents
INTRODUCTION.......................................................................................................................................3
Aspects of emotional intelligence............................................................................................................3
Self Awareness........................................................................................................................................3
Self Regulations......................................................................................................................................4
Empathy:.................................................................................................................................................4
CONCLUSION...........................................................................................................................................6
REFRENCES..............................................................................................................................................7

INTRODUCTION
Emotional intelligence can be understood as the competency to monitor, use as well as
manage emotions of an individual in positive manner. This ability is helpful in reducing stress
level, anxiety and makes an individual enable to communicate with others in an effective manner
(Bernardo and Presbitero, 2017). Main objective of emotional intelligence is to build strong
personal identity of a person that will lead them towards strong relationship that will remain for
longer duration. Further, it is helpful in attainment of personal as well as career goals by having
great mental and emotional stability. With this, a person is able to take better decisions by having
string connection with feelings. In the present report, three crucial aspects of emotional
intelligence such as self awareness, regulations as well as empathy have taken into consideration
with appropriate personal examples. The report is based on individual assessment such as
challenges, experience gain by a person throughout the learning process. It renders significant
information about value of these aspects to face personal as well as social challenges.
Aspects of emotional intelligence
It is sated that emotional intelligence refers the ability which is essential to understand as
well as manage emotions, feelings and intuitions in an efficient manner. This competency is
crucial and plays a significant role in growth and success of a persona. With this, individual can
deal with situations in better manner which resulted attainment of personal as well as career
goals (Clark and Polesello, 2017). Sometimes, emotional intelligence (EI) is considered as more
important than intelligence quotient (IQ) as it helps in effective decision making. Therefore, each
and every individual is required to have strong emotional intelligence to achieve milestones in
academic as well as professional career. Certain important aspects of emotional intelligence are
given as under:
Self Awareness
As per this aspect people need to be aware about their emotions, feelings, intuitions and
more. Apart from this, they also need to aware regarding impact of their actions, ideas over other
people. By having strong self awareness an individual can easily control their actions and direct
them in right direction. For effective self awareness an individual should has capability to
recognize own thoughts, opinions, and reactions on certain situation. Self aware people are able

to determine correlation between their feelings and behavior which further help to improve
behavior. Apart from this, these kind of people can easily identify their personal strengths,
weakness and prepare effective strategies to gain new learning and experience. Being a student,
it is imperative for me to have detailed knowledge about myself as it will help me to identify my
own strengths. Further, I can use my strong points in my favor to get success in academics. I am
also able to recognize my weak points that will create hurdle in future success. So, self
awareness is crucial aspect that assists an individual to overcome with different challenges. This
practice helped me a lot to recognize my own emotions, feelings so that I will be able to interact
with other person in an effective manner.
Self Regulations
The other crucial aspect of emotional intelligence is self regulation as per which an
individual requires to manage as well as regulate emotions in an effective manner. It is
associated with expressing emotions and feelings in an appropriate way rather keep control over
them. It is stated that self regulated people tend to have great flexibility thus able to adopt
changes in effective manner (Holtbrügge and Engelhard, 2016). In addition, these individuals
can easily deal with conflicts and difficult situations in an effective manner. This ability is
crucial and will help me to behave in an appropriate way so that situation can be handled
effectively. It is sated that individuals have tendency to give prompt reactions on sudden
situations without giving due considerations to situational factors. I also have this issue but self
regulations will help me to manage emotions and feelings effectively. By this way, I will be able
to handle different situation in an appropriate way. Therefore, by having strong self regulation I
can deal with different challenges arise during academic learning by regulating as well as
managing my behavior in right way.
Empathy:
It refers to the competency to understand feelings, emotions of other person in correct
way. It is not easy to understand emotional state of other people but it is crucial to have better
interaction. Empathy makes a person enable to provide proper solutions of the problems that are
being faced by other individuals. With this, one is able to treat other person with necessary care
concern. In simple words, it is about to keep yourself in the situation that is face by other
individuals with an aim to provide them necessary solution. This skill is also helpful in maintain

effective as well as long term relationship in real practice (Hughes, 2016). Apart from this,
empathy guides a person to interact with different individuals to whom they meet on day to day
basis. It is stated that being a learner, I have to interact with several external people such as
friends, peers, teachers and more. So, this ability will help me to face challenges regarding
effective interaction with others. By this, I will be able to give appropriate suggestions to my
friends, peers in order to deal with their problem. It will help me to maintain better relationship
with peers by interpret ting their situation in an appropriate manner.
Personal Example: It was really hard to face the pandemic time as I have faced several
issues related to mental health, finance and more. Here, my strong emotional intelligence helped
me to keep mentally stable and focus on improving my skills by having strong self awareness. It
helped me to monitor my weak areas and focus on improving them. Further, self regulation
helped me to manage as well as controlled my behavior in an appropriate way by managing
higher mental stability. Despite of several obstacles such as financial, personal and more with my
strong emotional intelligence I overcome with all the challenges and able to manage my personal
and professional growth.
Social Example: There are a lot of evils are prevailing within society against of women.
In order to eradicate one of the social evil related to sexual harassment, there is a movement
called Me too has been started. It is sated that my self aware as well as self regulated behavior
helped me to understand the seriousness of movement. Empathic behavior helped me to have
better understating regarding problems faced by victims that is essential to give sigficant
contribution in movement to bring necessary positive changes within society. By this way,
emotional intelligence is crucial as well as helpful to acknowledge as well as deal with several
social issues in an efficient manner.

CONCLUSION
It is concluded that emotional intelligence is related to the ability of an individual that is
crucial to understand own emotions, feelings in an effective manner. There are three aspects of
emotional intelligence such as self awareness, regulations and empathy that will further lead to
deal with different situations in an appropriate way by having necessary emotional stability. It is
summarized that these aspects are crucial to have proper control over behavior of individuals.

REFRENCES
Books and Journals
Bernardo, A.B. and Presbitero, A., 2017. Belief in polyculturalism and cultural intelligence:
Individual-and country-level differences. Personality and Individual Differences, 119,
pp.307-310.
Clark, J.M. and Polesello, D., 2017. Emotional and cultural intelligence in diverse workplaces:
Getting out of the box. Industrial and commercial training.
Holtbrügge, D. and Engelhard, F., 2016. Study abroad programs: Individual motivations, cultural
intelligence, and the mediating role of cultural boundary spanning. Academy of
Management Learning & Education, 15(3), pp.435-455.
Hughes, C., 2016. Diversity intelligence. Palgrave Macmillan Books.
Kurpis, L.H. and Hunter, J., 2017. Developing students’ cultural intelligence through an
experiential learning activity: A cross-cultural consumer behavior interview. Journal of
marketing education, 39(1), pp.30-46.
Presbitero, A., 2016. Cultural intelligence (CQ) in virtual, cross-cultural interactions:
Generalizability of measure and links to personality dimensions and task
performance. International Journal of Intercultural Relations, 50, pp.29-38.