Emotional Intelligence Management: A Diversity Presentation on J&J

This presentation analyzes Johnson & Johnson's diversity initiatives, focusing on cultural diversity. It provides an overview of the company, highlighting its diversity-related programs like the 'You Belong' campaign and the 'DISCOVER' program. The presentation critiques these initiatives, discussing their successes, such as a high rating on Indeed and positive reviews on Glassdoor, while also considering the expenses incurred. It then offers recommendations for improvement, including training, strict non-harassment policies, induction programs, and 360-degree assessments. The presentation concludes by emphasizing the benefits of diversity initiatives for Johnson & Johnson and suggesting measures to enhance its reputation in the market. The presentation references multiple sources to support its claims and recommendations.

EMOTIONAL ENTELLIGENCE
MANAGEMENT

Diversity is the state of ‘being diverse’. A high number of
organization are undertaking diversity related initiatives. It
offers multiple benefits to the organization and enable in
fulfilling their corporate social responsibility towards the
society.
The presentation emphasizes on the following points:
 Brief overview of Johnson and Johnson company
 Diversity related initiative by emphasizing on cultural
diversity
 Critical analysis concerning initiatives
 Practical and economical recommendations
INTRODUCTION

 Johnson and Johnson is a leading pharmaceutical company.
 It is a US based company founded in the year 1886
 It is a multinational company operating in more than 60
countries (Marketrealist, 2020).
 It has an employee strength of around 126500.
 It is engaged in the production of wide variety of products
including powder, cream and oil.
 The Chief Diversity Officer is ‘Wanda Hope’.
COMPANY OVERVIEW

There are multiple points that clearly depicts that Johnson
and Johnson is a leader in ‘Diversity and Inclusion’.
 Johnson and Johnson employs wide strength of employees
and they are ethnically diverse.
 It has initiated a campaign named ‘You Belong’ (Lee, 2019).

DIVERSITY RELATED
INITIATIVES

 The company has launched a program named ‘DISCOVER’
(Benson, 2018)
 Johnson and Johnson has initiated sponsorship program to
gain diverse talent. It has offered high success to the
organization (Sturman, 2018).
 It is nurturing the idea of workplace diversity by assisting
STEMMD (Jnj, 2019).

Johnson and Johnson diversity related initiatives has offered
multiple advantages.
 It has achieved a fine rating of 4.2 stars on ‘Indeed’
(Indeed, 2020).
 It has gained a high number of positive reviews on
‘Glassdoor’.
 It has increased its reputation in the global market.
 The workplace diversity has not raised issues among the
employees in the workplace.
 The organization has to incur expenses for undertaking
diversity related initiatives.
CRITIQUE

Availing the appropriate usage of workforce diversity offers
high number of benefits the business organization.
Following are the suggestions for Johnson and Johnson to
avail the potential benefit of diversity initiative:
1. Training (Noe & Kodwani, 2018)
2. Strict non-harassment policies (Rayner & Lewis, 2011)
3. Induction program (Salau et al., 2014)
4. 360 degree assessment (Conine & Leskin, 2016)
RECOMMENDATIONS

Johnson and Johnson organization has taken several
initiatives for developing cultural diversity in the workforce.
 Johnson and Johnson is a reputed organization and serves
its customers in Australia as well.
 The diversity initiatives have helped the organization in
improving its reputation in the market.
 It should undertake measures in response to Training, Non-
Harassment Policies, Induction Program, and assessment.
CONCLUSION

Benson, M., 2018. Diversity and Inclusion Strategies at Johnson & Johnson. [Online] Available at:
http://www.apics.org/apics-for-individuals/apics-magazine-home/magazine-detail-page/2018/09/27/diversity-and-inclu
sion-strategies-at-johnson-johnson
[Accessed 25 January 2020].
Conine , T.E. & Leskin, B., 2016. Developing emotional intelligence and conflict management skills through the 360
assessment. Global Business and Organizational Excellence, 35(3), pp.18-26.
Indeed, 2020. Johnson and Johnson. [Online] Available at: https://www.indeed.co.in/cmp/Johnson-&-Johnson/reviews
[Accessed 25 January 2020].
Jnj, 2019. 3 Ways Johnson & Johnson Is Working to Create a More Diverse and Inclusive Workplace—and World.
[Online] Available at: https://www.jnj.com/latest-news/how-johnson-johnson-promotes-workplace-diversity-inclusion
[Accessed 26 January 2020].
Lee, C., 2019. Johnson & Johnson’s ‘You Belong’ campaign sets the benchmark for D&I communications. [Online]
Available at:
https://diversityq.com/johnson-johnsons-you-belong-campaign%EF%BB%BF-sets-the-benchmark-for-di-communicatio
ns-1006398/
[Accessed 25 January 2020].
Macrotrends, 2019. Johnson & Johnson Revenue 2006-2019 | JNJ. [Online] Available at:
https://www.macrotrends.net/stocks/charts/JNJ/johnson-johnson/revenue [Accessed 25 January 2020].
Marketrealist, 2020. Company overview. [Online] Available at:
https://marketrealist.com/2015/03/johnson-johnson-leading-pharmaceuticals-company/ [Accessed 25 January 2020].
Noe, R.A. & Kodwani, A.D., 2018. Employee Training and Development. McGraw-Hill Education.
Owler, 2020. Trending News for Johnson & Johnson and Johnson & Johnson's Competitors. [Online] Available at:
https://www.owler.com/company/jnj [Accessed 25 January 2020].
Rayner, C. & Lewis, D., 2011. Managing workplace bullying: The role of policies. Bullying and harassment in the
workplace: Developments in theory, research, and practice, pp.327-40.
Salau, O.P., Falola, H.O. & Akinbode, J., 2014. Induction and staff attitude towards retention and organizational
effectiveness. IOSR Journal of Business and Management, pp.47-52.
Sturman, C., 2018. Johnson & Johnson tops the diversity board. [Online] Available at:
https://www.healthcareglobal.com/people-and-skills/johnson-johnson-tops-diversity-board [Accessed 25 January
2020].
REFERENCES