Emotional Intelligence and Leadership Report - University

This report delves into the concept of emotional intelligence (EI), defining it as the ability to manage one's own emotions and influence others' feelings, a crucial skill for effective leadership. It emphasizes the five core elements of EI: self-awareness, self-regulation, motivation, empathy, and social skills, highlighting their importance for managers to plan, gain respect, and build trust. The report outlines how emotionally intelligent managers utilize self-awareness to understand their strengths and weaknesses, self-management to control impulses, and empathy to connect with others. Furthermore, it contrasts EI with intellectual ability, which involves problem-solving and critical thinking, and physical ability, which encompasses strength and stamina. The report underscores the practical applications of EI in the workplace, emphasizing its role in improving communication, resolving conflicts, and achieving goals.

Running head: EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE
Name of the Student
Name of the University
Author Note

1EMOTIONAL INTELLIGENCE
Definition of Emotional intelligence and the importance of emotional
intelligence for mangers at workplace and difference between Intellectual and
physical ability
Emotional intelligence means the ability of the people to control and manage their
emotions and also have the ability to control the emotions of others and therefore influence their
behaviour. Emotional intelligence plays a very important role in leadership and it has five main
elements: self-regulation, self-awareness, empathy, motivation and social skills. Self-awareness
refers to the ability to completely understand oneself and this helps in understanding others and it
also helps in identification of the strengths and weaknesses of the people (Mathew & Gupta,
2015). Self-regulation refers to regulating oneself, such that person can impact others positively
and not negatively. Leaders are self-motivated people and therefore they work consistently
towards their goals and they value quality for work. Empathy refers to the ability of people to put
themselves in some other person’s shoes and then they take any decision. People with social
skills are the ones who have very good communication skills and therefore they can help in
resolving all conflicts and others (Petrides et al., 2016).
Managers are required to be emotionally intelligent in order to become effective and
successful. A manager who is emotionally intelligent can plan out all their activities in order to
get their work done without missing any deadlines (Li et al., 2016). Managers who are
emotionally intelligent can easily get the respect, positive attitude and trust of their staffs.
Managers who are emotionally intelligent are self-aware because it helps in understanding the
needs of one-self and also to have a better understanding of the reactions in case of certain events
which helps in evaluating the alternative solutions. It is necessary to start understanding one-self,

2EMOTIONAL INTELLIGENCE
in order to make the emotional intelligence effective. In order to understand others properly, it is
necessary to understand one-self first. An emotionally intelligent manager is one who is
completely aware of himself and therefore knows his strengths and weaknesses properly.
Through self-management these emotionally intelligent managers control their mood and
impulses. It helps in marshalling the positive emotions of the manager and aligning it with their
passion. Such a manager is self-motivated and therefore he can act as a role model for others.
They are empathetic and therefore they can help calm others by properly controlling their
emotions and the emotions of others (Serrat, 2017). The empathetic managers have social skills
that can help in improving their relationship with others.
Intellectual ability refers to the ability of the brain such as problem-solving and critical
thinking. It is basically the measurement of performance on various intelligence tests. Some of
the major dimensions of intellectual ability are- inductive reasoning, memory, deductive
reasoning and others. Physical ability on the other hand refers to capacity to do tasks that require
strength, stamina and other characteristics. Some of the most important physical activities
includes stamina, trunk strength, dynamic strength and various others.

3EMOTIONAL INTELLIGENCE
References
Li, Z., Gupta, B., Loon, M., & Casimir, G. (2016). Combinative aspects of leadership
style and emotional intelligence. Leadership & Organization Development Journal, 37(1), 107-
125.
Mathew, M., & Gupta, K. S. (2015). Transformational leadership: Emotional
intelligence. SCMS Journal of Indian Management, 12(2), 75.
Petrides, K. V., Mikolajczak, M., Mavroveli, S., Sanchez-Ruiz, M. J., Furnham, A., &
Pérez-González, J. C. (2016). Developments in trait emotional intelligence research. Emotion
Review, 8(4), 335-341.
Serrat, O. (2017). Understanding and developing emotional intelligence. In Knowledge
solutions (pp. 329-339). Springer, Singapore.