This report is a comprehensive analysis of management principles, focusing on emotional intelligence, workplace procedures, and team communication. It examines three assessment events, each designed to stimulate action learning and assess the application of emotional intelligence in various scenarios. The first assessment event explores the impact of self-emotion and emotional strengths in the workplace. The second delves into managing information, building trust, and navigating workplace relationships within a coffee bar simulation. The third assessment focuses on responding to questions related to emotional intelligence and developing effective workplace relations, including relevant policies and procedures. The report also includes the provided assessment brief, workplace harassment procedures, discipline and dismissal procedures, and a participant session feedback form, providing a holistic view of the assessment requirements and the context within which management principles are applied.
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