Emotional Intelligence in IT Firms: Work Culture Report

This report delves into the significance of emotional intelligence (EI) within IT firms, examining its influence on workplace dynamics and employee performance. The report highlights the importance of EI in fostering a harmonious work culture by addressing emotional expression and understanding within the organization. It explores the concept of EI, encompassing self-awareness, emotional regulation, and the ability to utilize emotions to motivate and improve work performance. The report emphasizes how EI can help mitigate the impact of work pressure and job insecurity, common challenges in the IT sector, by promoting a supportive and understanding environment. The report references key studies in the field, such as those by Ashkanasy & Daus (2017), Goleman, Boyatzis & McKee (2013), and Schutte & Loi (2014), to support its arguments and provide a comprehensive understanding of the subject.

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Running head: EMOTIONAL INTELLIGENCE IN IT FIRM
Emotional Intelligence and Harmonious Work Culture
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EMOTIONAL INTELLIGENCE IN IT FIRM
This paper is going to find out how emotional intelligence leads to harmonious and
productive work culture in IT firms. Emotional intelligence is nothing but the capacity to control
and express the emotion of an individual or collective member of an organization, which
encompasses interpersonal liaison among them through judicious attention. In terms of an IT
firm or its kind, the emotional intelligence would focus on the basic understanding of the cases
where productivity in terms of service provision is concerned (Ashkanasy & Daus, 2017). In this
regard, it can be stated that the basic chances to find out the effective consequence to encompass
the basic understanding about the IT development and workplace culture is going to be helpful
for the effective understanding with its different kind (Goleman, Boyatzis & McKee, 2013). As
per the conceptualization of EI (Emotional Intelligence), there are multidimensional constructs
with its different kinds of common places. These are general abilities to be motivated and
motivate the other employees working in the same place thus creating an environment of
constructive thought process. Emotional intelligence encompasses the idea of social intelligence
since emotion is rudimentarily developed from the root of its society. One of the most important
factors is that EI would focus on the acceptance of motivational thought process of the other
employees thus motivating each other in the process. These are developed through meeting the
following parameters:
i) SEA i.e. through Appraisal and expression through the identification of the emotion
within the self
ii) OEA i.e. through the same within the others
iii) ROE i.e. regulation of emotion in the self
iv) UOE i.e. Use of emotion to facilitate and motivate the work performance (Schutte &
Loi, 2014)

EMOTIONAL INTELLIGENCE IN IT FIRM
In terms of IT firms, it has been observed that work pressure and insecurity of jobs has been
threatening and thus hindering the emotional expression of the professionals. In this case this
has to be taken into certain consideration pertaining to the effective understanding of the fact
that this has been taken into certain consideration with its different understanding for the
entire case.

EMOTIONAL INTELLIGENCE IN IT FIRM
Reference:
Ashkanasy, N. M., & Daus, C. S. (2017). Emotional intelligence in the workplace.
Goleman, D., Boyatzis, R. E., & McKee, A. (2013). Primal leadership: Unleashing the
power of emotional intelligence. Harvard Business Press.
Schutte, N. S., & Loi, N. M. (2014). Connections between emotional intelligence and
workplace flourishing. Personality and Individual Differences, 66, 134-139.