Workshop Report: Developing Emotional Intelligence for Performance

This report outlines a two-day workshop designed to enhance emotional intelligence for improved workplace performance. The workshop, aimed at corporate groups and individuals, focuses on self-awareness, self-management, social awareness, and relationship management. Through group and individual activities, participants identify their strengths and weaknesses, learning to manage emotions, build relationships, and improve overall output. Day 1 covers self-awareness and self-management with interactive exercises like the "Name Game" and emotion identification worksheets. Day 2 focuses on relationship management through group discussions and an emotional intelligence assessment. The workshop's success is attributed to its engaging activities and structured timeline, with recommendations for future sessions including extending the duration to explore concepts in more detail and incorporating more practical activities. The goal is to equip participants with the skills to navigate workplace dynamics effectively and foster healthy communication.

Running head: Workshop 1
Developing Emotional Intelligence for Better Workplace Performance.
Name of Student
Name of Institution
Name of Course
Date of Submission

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WORKSHOP OUTLINE
TOPIC: Developing Emotional Intelligence for Better Workplace Performance.
The core objective of the workshop is to incorporate both group and self-directed activities to
enhance the development of the major components of emotional intelligence which would assist
individuals become well in terms of behavior, interpersonal relations and overall output at the
place of work.
Focus
During the workshop, the training shall focus on developing individual skills on the core areas of
emotional intelligence which include:
 Self-management
 Self- awareness
 Social awareness
 Relationship management
Through the individual and group activities, the strengths and weaknesses of members and
groups shall be unearthed. The participants shall therefore have an opportunity to identify the
areas they need to work on in order to become more productive especially at the places of work.
Group size
The workshop shall work with a total group size of 50 participants
Duration
The program is intended to run for 2 days with three sessions allocated for each day, one in the
morning the other after tea break and the last one in the afternoon.

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Target participants
The workshop is intended for individuals and corporate groups that are intent on improving and
developing their emotional skills through continuous learning and interaction with one another.
The participants could therefore be workers in any corporate institutions for instance, healthcare,
education and business management just to mention but few.
Icebreaker
Emotional intelligence for teams and individuals is an important aspect of growth in any area of
service. Before the beginning of the workshop, the trainers shall have a discussion with the
participants in order to determine their personal goals and expectations from the facilitators. The
program which runs for two days shall be punctuated by various fun activities which are not only
meant to make the workshop interesting but also diversify the participants’ opportunities for
learning.
Description of Event
The workplace has become a dynamic place especially due to the diversity with which it exists.
Managing the workplace dynamics needs leaders and individuals to develop a set of
competencies which gives room for healthy communication and interactions. Emotional
intelligence is an essential element in any job environment hence the need to acquire the
necessary skills. This event will comprise a number of lively and informative sessions where
individuals and groups shall be able to identify their incompetencies in addition to other
importation relationship skills. From the outcome of these activities, the participants are able to
note the areas to work and hence improve on. It would be important not note that emotional
intelligence involves knowing what one is feeling and why the same is happening. This is called

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self-management. When we effectively manage ourselves, it becomes easier to interact positively
with the others hence the development of social skills. In the course of this training, the
participants will learn, through practical activities, on ways of developing flexibility, resiliency,
elf-regulation and self-awareness skills. Additionally, the program shall also seek to develop
other interpersonal skills such as rapport building, persuasion skills as well as empathy. Through
the group activities, the participants shall be guided and provided with the necessary resources to
optimize the process of learning. In a nut shell, the Emotional Intelligence program shall be full
of fun and also quite engaging. At the end of the program, the participants shall take an
emotional intelligence assessment as a way of monitoring and evaluating progress and extent of
learning.

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WORKSHOP PROGRAM OF ACTIVITIES
DAY 1
Time Activity
MORNING
Duration
1 hour
Preliminaries
Setting of house rules, formation of groups and identification of team leaders.
The rules and leaders shall be summarized and mounted on PowerPoint to guide
the participants and facilitators through the two day program
Expectations
The facilitator through question and answer sessions obtains the participants
expectations and individual goals in relation to the training.
The trainer then outlines the core objectives and goals of the training program
MID-MORNING
Duration 2 hours
Introduction
Definition of the core areas of emotional intelligence which include: self-
awareness, social awareness, relationship management and self-
management.
The participants are engaged on their individual understanding of the
core areas of emotional intelligence.
Self-awareness and Social Awareness
Activity 1: Name Game
Participants are provided with a worksheet with two spaces where they
are supposed to write out two names. One is the participant’s own name
while the other is the name of a person who has influenced their lives.
This could be a friend, family member of role model.
The participant writes out each letter of their name in a vertical manner
and does the same for the second name.
The next step involves inserting an adjective that describes one of their
positive traits for each letter of their name. e.g.
J- Joyful
O- Optimistic
E- Energetic
The facilitator then call out random names from the participants’ register

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and allows them to share their traits giving them time to go into detail to
describe why they feel like that about themselves and the person of
influence.
This session is meant to help the participants learn the art of self-
appreciation and awareness. Including the traits of others around them
also develops social awareness skills among the participants
The session is recapped with a few responses from the trainer and
participants on key lesson learned.
AFTERNOON
Duration 1 Hour 30 Minutes
Self-Management
Self-management is often developed on the basis of self-awareness. It implies
that individual is able to control their impulsive behaviors and feelings hence
managing them in a healthy way to allow a person coexist peacefully with the
others.
Activity 2
Participants are provided with a worksheet that lists some positive and negative
emotions for references
The positive emotions include; happiness, peaceful, joy, calm, relaxed, flexible,
harmonious, caring and cheerful.
The negative emotions include; anger, disappointment, anxious, worried,
defensive, stressed, concerned and frustration
The participant is supposed to think about emotions that best describe them
especially when they are angry.
The participants also lists their reactions during these situation by refereeing to a
past event.
The worksheet also provides the participant with an opportunity to note what
they are likely to do in future in case such situations arise again. This portion
ought to be an improved version of the past reaction.
The facilitator then welcomes about 10 participants to share their experience
before outlining his final remarks on the need to develop self-management skill
DAY 2

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MORNING
Duration 40 minutes
Recap
The facilitator recaps the previous day’s activities
The participants share their experiences and gains with respect to the training so
far.
MID-MORNING
2 hours
Relationship management
Interpersonal relationships are crucial in maintaining a harmonious work
environment. There is need for individuals to develop empathy and self-
regulation skills to give room for the creation and development of healthy
relationships.
Activity 3
Participants are divided into groups
Members share experiences on how they interact with others when happy, sad
and when under pressure
The participant also explore alternative ways through which such situations
would be better managed.
The facilitator then allows the groups through their leaders to highlight their
findings to the rest of the team.
AFTERNOON
30 minutes
Review of training.
Evaluation of learning through the emotional intelligence assessment test
Summary and way forward.
Final Comments

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Due to the dynamic nature of the corporate world especially at the work place, there is
the inevitable need for individual to develop the necessary skills to enhance healthy relations
with each other. Such interaction may never be possible unless individuals develop the right
emotional intelligence skills. The workshop intended to enable the participants gain more insight
on the key concepts of emotional intelligence such as self-management, self-awareness, social
awareness and relationship management. Through the incorporation of fun and informative
group and individual activities, the core objective of the workshop was to enable the participants
to identify their core areas of competencies with respect to emotional intelligence. In addition to
the workshop intended to help the participants note their strengths and weakness in terms of
skills related to emotional intelligence. By identifying the necessary loophole, the workshop
would also provide the participants with an opportunity to learn on the best methods of
improving and developing behavior and feelings to improve productiveness especially at the
place of work.
The time allocated for the activities was enough hence the participants are able to explore
every single opportunity for learning. The activities are also self-directed hence motivating the
individuals to take part actively in the various outlined activities. In a nut shell, each of the core
skills under emotional intelligence have been adequately addressed through the session and
spread through appropriate timelines to give the facilitators and participants enough time for
interaction. This therefore ascertains the success of the workshop. Recommendations can
however be made for future sessions. The area of emotional intelligence is quite wide hence
exploring the concepts in detail may require more period of time. The workshop can therefore be
spread to take more days in order to allow for detailed descriptions and incorporation of more

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practical activities. This however requires more facilitators and resources hence the need for
proper planning.