University Professional Development Workshop on Emotional Intelligence

This assignment presents a 7-day professional development workshop designed to enhance employees' emotional intelligence (EI) skills. The workshop aims to improve self-awareness, empathy, and interpersonal skills crucial for workplace success. The workshop includes activities such as introductory sessions, journal keeping, assessments of strengths and weaknesses, group discussions, and emotional intelligence tests. These activities are designed to help participants understand their emotions, manage relationships, and improve communication. The workshop also emphasizes the importance of EI in fostering a positive work environment and improving organizational productivity. The assignment provides a detailed schedule, objectives, and resources for each activity, demonstrating a comprehensive approach to developing and enhancing emotional intelligence in the workplace. The workshop's structure includes self-reflection, interactive group activities, and assessments to evaluate the progress and effectiveness of the program, ultimately contributing to both professional and personal growth.

Running head: PROFESSIONAL DEVELOPMENT WORKSHOP
PROFESSIONAL DEVELOPMENT WORKSHOP
Name of the Student
Name of the University
Author Note

1PROFESSIONAL DEVELOPMENT WORKSHOP
Part 1
Introduction
The ability to understand and monitor own emotions as well as the emotions of other
people in order to make the difference between the emotions and to use those emotional
information in order to guide the behavior and the thought process of a person is known as
emotional intelligence (Miao, Humphrey and Qian 2017). It has been seen that most
organisations have been focusing on emotional intelligence in the workplace as it has been
labeled as a very valuable skill as it helps in improving communication in the workplace,
managing the workplace, helps in solving issues in the workplace and also helps in building
positive relationships in the workplace. According to many researchers, emotional
intelligence is a skill which can be enhanced if received proper and efficient training
(Mattingly and Kraiger 2019). The importance of emotional intelligence in the organisation
has become vital for the fruitful productivity and operations of an organisation. This paper
will focus on providing a professional development workshop which aims on helping
employees develop and enhance their emotional intelligence skills for their and the growth of
the organisation.
Discussion
Emotional intelligence has become extremely important in the workplace and
according to researchers and scholars, self-awareness helps in understanding the needs of
one’s own and if certain events occurred the facilitating an evaluation of the alternative
solutions. Wheeler (2016) states in order to make the emotional intelligence be effective, the
first thing should start with oneself, and one cannot help in enhancing the well-being of

2PROFESSIONAL DEVELOPMENT WORKSHOP
another person without having a proper sense of oneself and understanding how to operate in
an emotional level. The emotional intelligence level usually distinguishes the leaders in an
organisation and it is their skill which helps in developing an effective and productive
workplace. Thus, emotional intelligence as a skill has been a priority for every recruiter and it
is important for organisations to try to enhance the emotional intelligence skills for the
existing employees and the employees who are going to join to make the workplace more
effective. In order to do this, the organisations need to come up with a professional
development workshop which will aim at improving and enhancing the emotional
intelligence of the employees in the workplace or the organisations.
Professional development workshop
Objective Activities Resource Time Outcome
Introductory
session
To give the
participants
or the
employees a
context about
emotional
intelligence
and state its
importance
in the
workplace.
The other
objective is
to help them
understand
about the
importance
of emotional
intelligence
in the
organisation.
Professional
introduction
of the
mentor and
the
participants
A room
with
amenities
like fan,
chair,
projector,
desk,
notepad
and a pen.
1 day  Will be able to
understand and
be aware of
the topic
emotional
intelligence
 What the
workshop is
going to focus
on and also
know about
the activities
that will be
done
 Understand the
importance of
emotional
intelligence in
the workplace
Keeping
journal and
reflection
To have the
ability to
reflect on
one’s own
personality
and attitude
Maintain a
professional
journal and
reflect on
what has
been taught
or said in the
A diary or a
notebook
and a pen
and a room.
1 day This will help the
employees to critically
examine themselves
and be self-aware of
their own behavior.

3PROFESSIONAL DEVELOPMENT WORKSHOP
workshop
for the
following
days.
It will be the
own
perception of
the
employees.
Assessment
of strengths
and
weaknesses
To
understand
the emotional
strengths and
weaknesses
of the
employees
and their
attitudes.
Give the
employees
certain
situations
outside the
workplace
and see how
they react
and how
they respond
to the
situation.
Observe and
monitor
what they
are saying
and their
actions.
This will be
an
interactive
session.
A room
with a
projector,
notepad
and a pen.
1 day Help to understand the
strengths and the
weakness of the
employees and
monitor their reactions
and their response to
difficult situations.
Monitor emotions like
empathy and how
considerate they are
and many more.
Group
activities To value and
understand
each other
Interactive
group
discussions
with
different
topics where
people will
be divided in
groups.
Play group
games
together to
ensure there
is a positive
bond
between the
A room
with chairs
and desks
and also
different
interactive
and fun
board
games.
2 days
This will help the
participants to engage
with each other,
understand their own
and the feelings and
emotions of other
people or the
participants in the
workshop which will
help them in
respecting the feelings
of others and work to
help satisfy everyone
around them.

4PROFESSIONAL DEVELOPMENT WORKSHOP
group
members.
Personal
reflective
from daily
journal
Evaluate the
progress of
the emotional
intelligence
skills
Check the
journal
maintained
by the
participants
in the start.
A room
with the
genera
amenities
1 day Will help in checking
the progress and see
whether the workshop
has had any impact on
the employees or not.
Emotional
intelligence
test
Evaluation of
the
participants
in their
emotional
intelligence
level.
Online
emotional
intelligence
test
A laptop or
a desktop, a
room with a
chair and a
desk.
1 day This will help in the
complete evaluation
as it will provide
numbers on different
competencies
regarding the
emotional intelligence
level of the
participants and check
the progress, how
beneficial was the
workshop.
This professional development workshop is a 7 days workshop which aims on
developing and enhancing the emotional intelligence skills of the participants and make them
become competent which will help them in both their professional as well as their
professional development.
The introductory session will help in getting the employees or the participants get
accustomed and be aware of what they are investing their time on to learn and make them be
prepared for the rest 6 days. This will also help them to understand the importance of
emotional intelligence especially in the workplace. The next activity which will be
maintaining a journal and penning down their reflection will help them in critically
evaluating themselves as well as others. According to scholars, the firs and the foremost thing
which one needs to have in terms of emotional level is self-awareness as one needs to
understand one’s self before helping and encouraging others to achieve their goals (Côté
2017).

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The mentor will check the strengths and weaknesses of the employees through
conversations and the group discussions will help the employees to understand the
importance about the feelings and having empathy towards one another for helping one
develop and grow and also grow themselves. Li et al (2016) states that the attitudes and
behaviors are a huge aspect of emotional intelligence as it tells the people about how they are
going to act in a difficult situations which helps in measuring how one will be competent
enough to work in an organisation and help in the improvement of the organisation. The
emotional intelligence test will help in ensuring that the workshop is successful and one has
developed the necessary skills for emotional intelligence.
Conclusion
Emotional intelligence is highly important in an organisation as it helps in making a
positive environment in the workplace for the employees and also helps in the fruitful
operations of an organisation. This professional development workshop will help the
employees in developing and enhancing their emotional intelligence skills which will help
them in being productive and help their subordinates and their team to be competent as well
for the benefit of the organisation.

6PROFESSIONAL DEVELOPMENT WORKSHOP
Part 2
The professional development workshop which has been developed is a 7 days
workshop which aims on enhancing as well as developing the emotional intelligence skills
and level of the employees. The major and primary focus of this workshop is to make the
employees realize and understand about self-awareness and thus, there is an activity which
has been incorporated that will make them maintain a journal and write their own reflections
on the activities that they have been doing throughout their workshop and what they feel
about their participants. This will help them in analyzing and critically evaluating themselves
which will help them in developing self-awareness which is highly important especially while
working in an organisation.
Then there will be an assessment of their strengths and weaknesses where it is
necessary to check the different emotions one has and how they react to different situations.
The group discussion will be an interactive session where one will engage and communicate
in various topics and will also play interactive games which will help in team building and
also help them in being in a close realm to understand one another. This will help in
enhancing the emotional intelligence skills as this is important while working in teams and in
an organisation so that one can collaboratively provide positive outcomes for an organisation.
Assessing the journal written by the participants and the emotional intelligence test
will help in evaluating whether the participants are self-aware and know about their strengths
and weaknesses and how compassionate or empathetic they are towards one another so that
they can help others grow as well which is a leadership quality which most organisations look
for. This workshop will not help the employees or the participants develop and enhance their
skills but will also be helpful in both their professional as well as their personal development.

7PROFESSIONAL DEVELOPMENT WORKSHOP
Reference
Côté, S., 2017. Enhancing managerial effectiveness via four core facets of emotional
intelligence. Organizational dynamics, 46(3), pp.140-147.
Li, Z., Gupta, B., Loon, M. and Casimir, G., 2016. Combinative aspects of leadership style
and emotional intelligence. Leadership & Organization Development Journal.
Mattingly, V. and Kraiger, K., 2019. Can emotional intelligence be trained? A meta-
analytical investigation. Human Resource Management Review, 29(2), pp.140-155.
Miao, C., Humphrey, R.H. and Qian, S., 2017. A meta‐analysis of emotional intelligence and
work attitudes. Journal of Occupational and Organizational Psychology, 90(2), pp.177-202.
Wheeler, R., 2016. Soft skills-the importance of cultivating emotional intelligence. AALL
Spectrum, 20(3), p.28.

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