Emotional Intelligence Workshop: Improving Workplace Dynamics

This assignment presents a comprehensive design for a professional workshop focused on emotional intelligence. The workshop is divided into two parts: the first part outlines the practical activities, including the 'Compass Points protocol' and two additional learning activities designed to enhance self-awareness, self-regulation, motivation, empathy, and social skills. These activities involve group discussions, role-playing, and reflective exercises to help employees understand their own emotional styles and those of their colleagues. The second part of the assignment discusses the benefits of such a workshop, emphasizing improved communication, teamwork, and overall productivity within an organization. The workshop aims to help employees recognize and utilize the five components of emotional intelligence, navigate team dynamics, and take responsibility for their actions. References to relevant research and resources support the workshop's structure and content.

EMOTIONAL INTELLIGEMCE WORKSHOP
Emotional Intelligence Workshop
Name of Student
Name of University
Author Note

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Part 1
Researchers for the past 25 years have tried to find out the reasons for success in work
place. The researches were mainly done in the field of neurology, the results of the study has
revealed a breakthrough in the field of intelligence. The performances of a various employees in
different types of industries have given rise to a body of study known an emotional intelligence.
Emotional intelligence explains the reason behind the superior performance of some employees
despite the fact that equal amount of training and resources are provided to each and every
employee of any organization. To conduct a workshop which will help the employees of an
organization to develop emotional intelligence, certain ideas have to be incorporated.
The members of the National School Reform Faculty, a not for profit professional
developmental site for educators developed an activity known as the Compass Points protocol
(www.kqed.org, 2015). To start with the activity four signs need to be created North, South, East
and West and these signs have to be posted on the room walls before beginning the activity. The
whole group has to be divided into 4 as per the signs. Under each of the four points, the traits of
each sign have to be written according to the Compass Points game. North is associated with
acting and the phrases associated with it are on the lines of doing things and plunging in to do
certain activities. East is associated with speculating, which means that the group attached to east
always looks into the bigger picture and considers the possibilities of things before acting on it.
South is the caring side, this side likes to know about everyone’s feelings before acting o
anything and finally the west side who likes to pay to attention to every detail and wants to the
every detail of anything before jumping into it.

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After dividing the direction, there are 3 activities that have to be performed. To start the
activity, everyone has to pay their attention to the four comas ends which are posted at four
corners of the rooms and the employees would be asked to read the description of the direction
and stand in one of the direction which best describes their personality. The point that they
choose will remain their standing point till the end of the activity. After everyone has taken their
position, the employees would be asked to look into their ides carefully. After that three
individuals will be selected for the role of the recorder, timekeeper and spokesperson. Once the
selection is done, each of the group will be asked 5 questions and they would have to respond to
each question by using 3-4 adjectives, the questions are:
1. What are the strengths of the style chosen?
2. What are the limitations of the style chosen?
3. What style is most difficult to work with and why?
4. What people all directions should know about one another so that they can work
together in an effective manner?
5. What is the one thing that all the directions admire about each other?
Some amount of time has to be provided to each of the groups so that they can respond to
each of the questions. The results might show that north get impatient about the fact that West’s
approach is too detailed and time consuming. West might get frustrated with the fact that North
takes late action. South might feel disappointed when the emotional needs of every group are not
met and the East might get frustrated with the fact that the West gets held up in details and also
that the North jumbos into big tasks without discussing on the bigger plans. At the end of the
activity, each group has to be given some time to share what they think were the positives and
negatives of the game. There are certain points that should come up during the activity, if they

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don’t then they have to be included. These points include, the employees should point out that
the activity has increased their awareness of their and other’s preferences. This point should be
included because increasing the awareness among the members also increases the empathy
among the employees. The employees should be able to point out their strengths and weakness as
this helps during team works and the result of the work is better.
The second learning activity is of 30 minutes and it deepens the learning (www.kqed.org,
2015). If there is extra time only then this activity had to be included. This activity is part of the
first activity; a little detailed version of the first activity includes this. During level 1, after the
employees have picked up their directions, but before they have answered the questions during
the activity, at that time, the employees should be asked to recall about one of their past
experiences, which was either positive or negative. They recall the incident and keep it to
themselves. The employees should be informed that they would have to talk about that
experience later so they should choose an experience about which they are comfortable talking.
After this, once the employees have shared their responses to the questions, then they would be
asked to talk about their experiences, the once they were asked to recall. Then after they have
shared their experiences they would be asked whether this activity that they did help them
understand the previous experience better. The main idea behind doing this activity is to
encourage the employees to talk about their leanings from the activity and apply it to other real
life situations. After this then again the previous last step sharing their takeaways will take place.
The third activity is for 45 minutes, this activity would be added before the background
information and before shifting to the second activity (www.kqed.org, 2015). This activity would
start by projecting an image of the employees. The participants would be asked to pair up and
discuss about their observation of the other members participating in the activity. They would be

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asked to notice each other interactions, their facial expressions and the progress that they have
made. This is a lighthearted way to start of the exercise. In this level, the employees would be
encouraged to talk about their experiences and will be taught to differentiate between the
behaviors that is appropriate and what is not. After this is done, then the activity should start and
the participants should start recalling their experiences. Then the activity should continue and
end with each of the employees talking about their experiences.
This activity should start before the beginning of the work. The activity is the best way to
motivate the team before the work is begins. When the employees are done participating in the
game, it will help know about one another as well as themselves. The might learn certain skills in
the activity which will help them realize the importance of emotions in workplace. This game is
an interactive and engaging way of increasing the emotional intelligence among the workers of
any company or organization. No matter, when this activity is done, it will prove helpful for the
employees who are participating in it.
Part 2
The employees, who are taking part in the workshop, will be highly benefitted from the
activities that will be taking place during the course of the activity. The employees will have a
better understanding of themselves and their co-workers during the course of the activity. The
employees as a result of this activity will understand the importance of increasing their emotional
quotient. The benefits of emotional quotient will be clear though this exercise why it is needed
and the importance of involving the emotions into the workplace. This activity will help in
understanding and identifying the five components of emotional intelligence, which are self-
awareness, self-regulation, motivation, empathy and social skills. This activity will help the

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employee understand and regulate their moods, emotions and drives. This will not only help
them understand themselves better but also their co-workers, the positives and negatives of their
co-workers. This will increase their productivity at work, as everyone will know what are each
other’s strong point and weak point. The employees would work on their strengths and improve
their weakness. This will also teach them how to make a plan and go about it. The members
would learn how to navigate during an group activity, what work has to be assigned to whom and
help them increase their success level in a group activity. Usually there are problems while
working in a team as everybody’s opinion come in the way of the work, this activity will help the
employees understand that everyone should focus on their strengths and work further on it.
Another important lesson that this activity will impart, is teach them to take responsibility for
their actions. The worker will learn how take responsibility for what they have done and not
blame the results of their work on someone else. These are the reasons that emotional
intelligence workshops are important in every organization across the globe.

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References
www.kqed.org. (2015). A Simple Exercise to Strengthen Emotional Intelligence in
Teams. KQED.