Employability Skills Report: Acacia Health Care Home Analysis

This report provides a comprehensive analysis of employability skills, using Acacia Health Care as a case study. It begins with a self-reflective summary, outlining roles, responsibilities, and performance objectives, along with evaluations and recommendations for improvement, including the importance of motivational techniques. The report then delves into work-based problems, offering solutions and evaluating tools and techniques for their development. It explores communication styles, time management, and problem-solving strategies. Finally, the report examines team dynamics, roles of individuals, and alternative measures to achieve team goals within a healthcare setting. The report emphasizes the practical application of skills and strategies to enhance workplace performance and address challenges within the healthcare environment.

Employability Skills

Table of Contents
INTRODUCTION...........................................................................................................................1
Part 1................................................................................................................................................1
Self reflective summery..............................................................................................................1
1.1 Set of own responsibility and performance objective...........................................................1
1.2 Evaluation of my own effectiveness against defined objectives...........................................2
1.3 Recommendation for improvement.......................................................................................2
1.4 Importance of motivational techniques to increase my performance...................................3
Part 2................................................................................................................................................3
2.1 How would you appraise developed solution to work based problem..................................3
4.1 Evaluate the tools and techniques for developing the solution to these problems................4
2.2 Why have you communicated in various styles and appropriate manner at various level....5
4.3 How can you evaluate the potential impact of this strategy..................................................5
2.3 Describe effective time management techniques..................................................................6
4.2 Appropriate strategy to solve a problem at work place.........................................................6
Part 3................................................................................................................................................7
3.1 Explain the roles played by people and how they can work together to get the goals..........7
3.2 Analysis of team dynamics...................................................................................................7
3.3 Suggest alternative measures to achieve the team goals.......................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
A person is required to take into consideration a wide variety of operations to get proper
employment. The individual requires possessing certain traits and skill sets that help in better
handling and management of various operations that have been taken into effective consideration
by a wide range of operations (Benson, Morgan and Filippaios, 2014). Besides this, it will also
help in increasing the efficiency of the employees or the workforce. For the report, Acacia
Health care home has been taken as the organisation of context. It is a UK based Health and
Social Care (HSC) service home. This report will lay emphasis on the set of roles and
responsibilities along with the effectiveness that has been taken in effective consideration with
various motivational techniques. Various solutions to work based problems and the potential
impact on the organisation have been taken in consideration. Different time management
strategies have been taken in focus and a strategy will be developed to tackle a problem at
workplace. Besides this, the role of people in team and team dynamics has been considered and a
range of alternative ways has been discussed to achieve targeted team goals (Jackson, 2014).
Part 1
Self-reflective summary
1.1 Set of own responsibility and performance objective
Various sets of roles and responsibilities have been taken into effective consideration that
will help in better growth and development of the performance at the work place. These roles
and responsibilities will help in better execution of the different business operations and high
quality of services to the clients or patients at the health care home (Tan, 2016). Some roles and
responsibilities that will be taken by me in focus to gain a better idea about the development of
holistic approach in a company are as follows:
 To look after the suitable and appropriate running and executing of various operations at
workplace or health care home.
 To manage a wide variety of operations that will contribute in providing the better output
to the clients at cited firm.
 I will look after the effective handling of the various operational management of
organisation that will help in the effective rise in a wide variety of health care practices.
 I will use my skills and knowledge to give the better services and meet the needs and
requirements of the organisation.
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Besides this, various objectives will be set by me to gain a better work efficiency and
improve my skills like giving the high quality of services to clients or patients of health care
home, improving my efficiency as a HSC worker.
1.2 Evaluation of my own effectiveness against defined objectives.
I will work to improve my efficiency and effectiveness as a medical or health care worker
at social care home. In addition, I will work in a better way to increase my efficiency to provide
the high quality health care service to the clients or patients at Acacia care home. I will
effectively use my knowledge and skill set acquired by training to give the clients with better
service and quality of work (Hesk and et.al., 2016.). Other than this, I will try to get the better
understanding about needs and demands of patients and will device the improved services or
health care measures to fulfil them. Other than this, I will also input my efforts to establish the
better communication with them to increase my effectiveness as medical or health care worker to
meet the targeted objectives.
1.3 Recommendation for improvement
A wide variety of recommendations or improvement measures can be taken into effective
consideration to increase the work efficiency of a worker at HSC. This will help in increasing the
work efficiency of the employee's at the work place. This will help them to meet the needs and
demands of the clients or patients at Acacia care home and fulfil their needs and demands (Scott,
2016). Some major recommendations that can be taken into consideration for meet using the
needs and demands of the patients at the health care home are:
 Proper and timely trainings can be given to the workers in order to increase their
efficiency and effectiveness at the work place.
 Exposure to the latest technologies and measures in the HSC that will help in significant
rise in productivity and profitability that will help in significant rise in a wide variety of
operations.
 The skill assessment measures can be taken into effective consideration by the HSC
home which will help in effective rise in productivity and effectiveness of employee's at
Acacia care home and will help them to get the proper idea about their level of
effectiveness (Gledson and Dawson, 2017).
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 Proper appraisal and rewards can be given to the employee with suitable rise in
productivity and effectiveness that will also contribute to better growth and development
in the efficiency of the employee's and motivate them to perform better.
 Besides this, the organisation can set certain guidelines or criteria that are required to be
met by the employees or the workforce at Acacia care home. This will help the workforce
or the individual to maintain their standard of service towards their client or patients
(Collet, Hine and du Plessis, 2015).
1.4 Importance of motivational techniques to increase my performance.
As per my opinion, the various motivational techniques will play very significant role in
the better management of the wide variety of operations at HSC home. These motivational
techniques help in better handling of the different operations and will improve the overall
efficiency of employees at organisation. Some major motivational techniques that will help in
better rise in my work efficiency are:
 Serving the ethical barriers will help me to gain the ethical ideas about the work or the
operations that are required to be taken into effective consideration to provide better
service and quality of health care to the client.
 Development of the cohesive teams at work place for the organisation to work along
provided me the suitable chance to interact and execute a wide range of operations at
HSC home (Deeley, 2014).
 The rewarding or getting the appraisal has motivated me to perform more effectively and
in a better way. This helps in getting the suitable growth in my operational efficiency and
helped me to provide the clients or patients at Acacia care home with better services to
gain a sustainable satisfaction level of clients and customers at workplace.
 Besides this, the creation of healthy competition has helped me as well as my other
fellow employees to improve their work efficiency and meet the requirements of the
patients and the clients of health care home.
Part 2
2.1 How would you appraise developed solution to work based problem
There can be various work based problems that can affect the overall operations of the
Acacia care home. Thus, this issues are required to be sorted out as soon as possible to maintain
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the sustainability of the company and rise in the effectiveness of medical and health care home.
Some work based problems that are required to be taken into effective consideration are:
 Employee's Turnover: The employee's quitting the job or the service from a work place
is the major issue that is needed to be taken into effective consideration by Acacia care
home. To tackle this, the management of organisation had to look after the effective
handling of different operations at work place. They can opt the measure of having the
appropriate communication process. This will help in the conflict resolution and develop
better understanding between the employees. This will help the firm to gain a better
productivity and increase its revenue generation (Moss, 2017).
 Lack of efficiency: The cited HSC organisation will look after the efficient employees
and workforce. They will see through the effective measures to gain a wide range of
operations. In addition, they will take into consideration a wide variety of training
measures. This will help in increasing the effectiveness of employees and support them in
providing high quality product and services to the client. This will improve the
productivity and better revenue generation. Also, the better increase in productivity will
help in raising the confidence level of employees and improve their working efficiency
(Rao, 2014).
4.1 Evaluate the tools and techniques for developing the solution to these problems
Various tools and techniques have been taken in consideration to increase the work
efficiency of the employees. The measures like proper training and evaluation of the task
performance capability will help the employees at Acacia care home. The appropriate
implementation of these measures will help in better management of different business
operations. This will also help in significant rise in the work or operational efficiency of
company and helps to take into consideration a great satisfaction level of customers. Some major
tools and techniques that have been taken into effective consideration by the firm are:
 Providing of proper training and knowledge to the employees to improve their work
efficiency. This will help in increasing their confidence level and raise their loyalty.
 In order to avoid the employee's turnover, the management of the company has to look
after the better evaluation techniques and take in consideration the effective and
appropriate measures which will help in providing them with significant increment in
work efficiency and improve their work efficiency (Howell and Martinez, 2017).
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 Besides this the better development of the communication process and facilitating the
effective interaction between the top or higher management and the employees at Acacia
care home.
Apart from this, providing appropriate training measures will help in improving the knowledge
and skill set of the employees of Acacia care home enabling them to deliver better and high
quality health care services to its customers or clients.
2.2 Why have you communicated in various styles and appropriate manner at various level.
The communicating with the various employee's haver helped me to gain a better
understanding about the needs and requirements of the employee's as well as the patients or the
customers of Acacia care home. Other than this, it helped me to improve their work efficiency by
identifying the proper needs and demands of the work force and other employee's at the work
place. The verbal communication will help in better conveying of a wide range of informations
and guidelines at the work place that will help in better execution of different operations. Besides
this, the interpersonal communication will help in meeting the needs and demands of their clients
or customers (Messum and et.al., 2016).
The written communication will also help in better growth and development of
understanding and interdepartmental bonding and understanding between the employee's and the
authority or management. The various guidelines will be circulated in the form of notice or
circular or other means of document that help in better growth and enhancement of the work
efficiency at Acacia care home. Apart from this, I have communicated on various levels of the
work force that will help in better developing of understanding and working skills. I interacted
with the executives and managers on the higher level of the authority of health and social care
home to convey the need of proper training processes at the work place. On the other hand, at the
lower level, I interacted with employee's to gain the suitable knowledge about their needs and
requirements and the efficiency level to generate the idea for improving the work environment
and working conditions at Acacia care home.
4.3 How can you evaluate the potential impact of this strategy.
The approach of having a better communication level will help in the better growth and
development of the various interactive measures to improve the efficiency of the employee's at
the work place. This will support in better handling of a wide variety of operations which will
help the higher authority of Acacia Care home to take in consideration wide variety of measures
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to increase the working quality of the employee's. The better interaction and communication will
help in better management of a wide variety of operations which will help in suitable
management of a wide variety of business operations to increase the productivity and work
efficiency of the colleagues. The better communication will help in getting the detailed insight
about the effectiveness of a suitable and effective communication process. This will also help the
work force to develop a better bonding and gain a suitable productivity by giving the high quality
services and gain a better sustainability which help in increasing the satisfaction level of the
clients or the customers of medical or health care home (Spence and Hyams-Ssekasi, 2015).
2.3 Describe effective time management techniques.
The various sort of the effective time management techniques will be taken into effective
consideration by the cited health care firm. This will help in better handling of the working
operations and raise the productivity and effective increase in the satisfaction level of the clients
or the customers of Acacia care home. This will also lead to the significant increase in the work
efficiency of the employee's or the work force of the company. Some major time management
techniques are:
 Setting up of goals: The better setting up of targets and goals that will help in the better
handling of a wide range of the operations and have the better idea about the measure's to
be taken into effective consideration by the cited medical firm. This will also help the
authority or the work force of Acacia care home to make the suitable plan to achieve
them. This will improve the operational efficiency of company.
 Prioritize the work: once the goals are been set and the proper planning is been done,
the employee's will look after the better method to prioritize the work processes. This will
help the health care employee's to provide the better medical services and product to the
clients and patients at the Acacia care home (Messer, 2018).
 Remaining adamant to plan: while executing the operations at the work place, there
will be lots of distraction and violations that can make the employee's or the authority at
the health and social care home to alter or change the plan. But to give the suitable output
on time the user has to avoid these distractions and remain firm to the plan.
4.2 Appropriate strategy to solve a problem at work place.
The major problem that was preventing the Acacia care home to have a better
productivity was the lack of suitable communication process. This has lead to the gap in the skill
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set and productivity, had affected the performance of organisation and have impacted the
revenue generation of the company. In order to tackle this problem, Acacia care home will take
in consideration the strategy to adopt a wide range of communication processes to have the better
interaction with the higher authority as well as the work force to gain the better idea about the
productivity and gain a suitable rise in the operational capacity of company. Thus, this helped in
the better resolution of the problem of communication at the work place.
Part 3
3.1 Explain the roles played by people and how they can work together to get the goals.
The people will play a wide and significant role in the rise of operational capacity of the
company. This will help in gaining the better productivity, improve the operational efficiency of
the organisation and generate a good amount of revenue that will help in better execution of the
work process of the company (Wolff and Booth, 2017). Some major role s played by the
individual employee in a team is:
 Shaper: they will give the team at Acacia care home a better shape by choosing the
suitable employee's or the work force which will help in better gaining of the targets.
They will look after the proper and appropriate measures to improve the working
efficiency of the team to achieve the goals.
 Implementer: The implementer will involve the person who will see through the better
communication process and implementing of the work strategy that will lead to the
significant rise in productivity and revenue generation of the company.
 Coordinator: The individual team member plying the role of coordinator will see
through the effective coordination process that will help in better handling of a wide
range of business operations at the work place.
 Finisher: He will be the responsible person that will lead to the significant rise in the
work efficiency of the team and will compile and execute the overall operations of the
medical and health care services.
3.2 Analysis of team dynamics
The team dynamics is the emotional, intangible and psychological forces that help in the
better handling of the different operations which will help in suitable rise in the team
performance and success by laying a significant influence on the overall performance of the
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company. It is dependent on the work nature of the team work and lay a significant impact on the
establishment of the work relationship in the team (Spence and Hyams-Ssekasi, 2015).
It is quite good for the team as it helps in improving the performance of the overall team
and as well as the individual employee to gain a better productivity and give the customer with
better satisfaction level.
3.3 Suggest alternative measures to achieve the team goals.
Some major alternative steps to achieve the goals and targets by Acacia care home are:
 Development of the bigger goals and proper engagement of teams in its achieving.
 Proper agreement to be developed in order to get the targeted goals and gain the proper
productivity.
 Measuring the scalability of goals and working accordingly.
 Removal of all the communication barrier at Acacia care home to gain the better
understanding of the operations (Wolff and Booth, 2017).
CONCLUSION
From the report, it can be concluded that skills plays a very vital role in functionality of
the company. This report laid a significant emphasis on set of roles and responsibilities along
with effectiveness that has been taken in effective consideration with various motivational
techniques at work place. Various solutions to work based problems and potential impact on the
organisation is been taken in consideration. Different time management strategies are been taken
in focus to develop a strategy to tackle a problem at workplace. Besides this, the role of people in
team and team dynamics is been considered and a range of alternative ways is been discussed to
achieve targeted team goals.
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REFERENCES
Books and journals
Benson, V., Morgan, S. and Filippaios, F., 2014. Social career management: Social media and
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Collet, C., Hine, D. and du Plessis, K., 2015. Employability skills: perspectives from a
knowledge-intensive industry. Education+ Training. 57(5). pp.532-559.
Deeley, S.J., 2014. Summative co-assessment: A deep learning approach to enhancing
employability skills and attributes. Active Learning in Higher Education. 15(1). pp.39-
51.
Gledson, B.J. and Dawson, S., 2017. Use of simulation through BIM-enabled Virtual Projects to
enhance learning and soft employability skills in Architectural Technology education.
In Building Information Modelling, Building Performance, Design and Smart
Construction (pp. 79-92). Springer, Cham.
Hesk, G.C.O. And et.al., 2016. Collaboration project to embed skills for employability.
Howell, B. and Martinez, L.B., 2017. Developing Global Graduates with Portable employability
Skills through and Industry engaged international student experience set with a" local"
context.
Jackson, D., 2014. Testing a model of undergraduate competence in employability skills and its
implications for stakeholders. Journal of Education and Work. 27(2). pp.220-242.
Messer, D., 2018. Work placements at 14-15 years and employability skills. Education+
Training. 60(1). pp.16-26.
Messum, D. and et.al., 2016. Content analysis of vacancy advertisements for employability
skills: Challenges and opportunities for informing curriculum development. Journal of
Teaching and Learning for Graduate Employability. 7(1). pp.72.
Moss, S., 2017. Climb The Ladder of Life: Recognise, Develop and Sell Your Employability
Skills. http://www. businet. org. uk/unite-2017.
Rao, M.S., 2014. Enhancing employability in engineering and management students through soft
skills. Industrial and Commercial Training. 46(1). pp.42-48.
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Scott, M., 2016. Games and Game Jams: An Employability-First Approach to Educating
Programmers.
Spence, S. and Hyams-Ssekasi, D., 2015. Developing business students’ employability skills
through working in partnership with a local business to deliver an undergraduate
mentoring programme. Higher Education, Skills and Work-Based Learning. 5(3).
pp.299-314.
Tan, L.M., 2016. Employability skills required of accountants.
Wolff, R. and Booth, M., 2017. Bridging the Gap: Creating a New Approach for Assuring 21st
Century Employability Skills. Change: The Magazine of Higher Learning. 49(6). pp.51-
54.
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