Report on Employability Skills and Professional Development Strategies
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AI Summary
This report provides a detailed analysis of employability skills and professional development strategies, focusing on learning and development methods within a company. It examines tools and techniques for enhancing interpersonal and transferable skills, such as communication, teamwork, and problem-solving. The report also includes an analysis of a personal and professional development plan, incorporating SWOT analysis to identify strengths, weaknesses, opportunities, and threats. It emphasizes the importance of continuous learning, training programs, workshops, and feedback mechanisms to improve employee skills, knowledge, and overall business performance. The conclusion highlights the significance of effective time management and prioritization for achieving professional goals.

Employability skills and
professional development
professional development
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Learning and development..........................................................................................................3
Analysation of the tools and techniques for the enhancing the interpersonal and transferable
skills............................................................................................................................................5
Analysation of personal and professional development plan......................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Learning and development..........................................................................................................3
Analysation of the tools and techniques for the enhancing the interpersonal and transferable
skills............................................................................................................................................5
Analysation of personal and professional development plan......................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Learning and development is a study of a professional development among employees
within the company. Online learning classes, improvement programme, personality
development, skill development falls under learning category. The present report will provide
detailed information about various steps taken by company to improve employee retention.
Moreover, it is an amazing task which helps companies gain and retain top-level employees as it
develops productivity, helps organization earn more profit. Furthermore, the case study analyses
technique and method to enhance skills and knowledge of employees within the company.
Finally, the study will find out the professional and personal development plan to achieve
business and personal goals,
MAIN BODY
Learning and development
The main objective of learning and development method is to help company's strategic
decision-making plans in order to achieve business operations. To achieve this strategy will
require capability, commitment and experience. This will help to achieve employee goals and
business performance and identify skill among employees and team members. Providing proper
training and learning programme will help to develop personality and skills. This process is led
by managers and top-level management. This method is responsible for implementing and
improving the business strategic learning. These techniques are used by managers in order to
ensure that employees and team members are able to meet their challenges successfully
(Immanuel and et.al., 2021.).
Different ways of improving learning and development for work
training programme- today's generation demand opportunities to learn and grow in the
workplace to achieve success. Thus, the manager of the company should provide training and
learning sessions to them. Training will develop employee’s skills and knowledge through a
lecture, assignments and communication skills programme. They must ensure that employees
must actively and mentally present in the training throughout their professional career to enhance
knowledge. They must support employee’s skills and experience for future responsibilities for
business goals. Providing workshops and allowing them to attend events of public speaking will
also work for such practices.
Learning and development is a study of a professional development among employees
within the company. Online learning classes, improvement programme, personality
development, skill development falls under learning category. The present report will provide
detailed information about various steps taken by company to improve employee retention.
Moreover, it is an amazing task which helps companies gain and retain top-level employees as it
develops productivity, helps organization earn more profit. Furthermore, the case study analyses
technique and method to enhance skills and knowledge of employees within the company.
Finally, the study will find out the professional and personal development plan to achieve
business and personal goals,
MAIN BODY
Learning and development
The main objective of learning and development method is to help company's strategic
decision-making plans in order to achieve business operations. To achieve this strategy will
require capability, commitment and experience. This will help to achieve employee goals and
business performance and identify skill among employees and team members. Providing proper
training and learning programme will help to develop personality and skills. This process is led
by managers and top-level management. This method is responsible for implementing and
improving the business strategic learning. These techniques are used by managers in order to
ensure that employees and team members are able to meet their challenges successfully
(Immanuel and et.al., 2021.).
Different ways of improving learning and development for work
training programme- today's generation demand opportunities to learn and grow in the
workplace to achieve success. Thus, the manager of the company should provide training and
learning sessions to them. Training will develop employee’s skills and knowledge through a
lecture, assignments and communication skills programme. They must ensure that employees
must actively and mentally present in the training throughout their professional career to enhance
knowledge. They must support employee’s skills and experience for future responsibilities for
business goals. Providing workshops and allowing them to attend events of public speaking will
also work for such practices.

Providing task- the company must provide various task to employees like group based
assignments, team work assessment, sharing skills and knowledge will improve confidence level.
To develop some additional skills and knowledge the company must focus on stretch assignment
in which management works with employees as a team to understand the needs and wish, then
finding assessment for them to develop those skills. This will definitely improve adaptability and
flexibility of employees. With the help of this method time management and stress management
of employees can be improved.
Job rotations- for developing new skills managers must put employees in different task
with their team members. This will ultimately improve knowledge level and motivate them to
increase team work. Here, the main aim is to rotate the task and responsibilities to learn
something extra and new. The technique will encourage conflict resolution skills among
employees (Achat-Mendes, and et.al.,2020).
Mentoring- every individual needs guidance and support in order to achieve success in
the business. Mentoring programs are typically used for senior leadership roles and
responsibilities. They help to develop important knowledge and skills among junior
management. It is helpful to enhance strategic management, long term vision and other
communication skills.
Coaching- it might be a better method for skills and knowledge level development. This
is applied to teaching something new and advance creativity to employees. While taking
coaching, the managers of Marks & Spencer focuses on particular organizational skills.
Sometimes it may be time-consuming process but the result is target oriented. Allowing
employees to shape their own development and improvement plans will help to achieve
professional goals (Meldrum, 2017).
Conferences and workshops- it is a useful technique to network exposure for knowledge
gaining in the company or outside the workplace. This method will enhance the hard and soft
skills of employees. Furthermore, the workshops can additionally assist with communication
skills and other personality development tips.
Providing feedback- this method includes 360-degree performance feedback about
employee’s efforts and identifying development skills. Giving positive feedback will encourage
them to increase productivity so, this will ultimately profitable for business performance. Type
assignments, team work assessment, sharing skills and knowledge will improve confidence level.
To develop some additional skills and knowledge the company must focus on stretch assignment
in which management works with employees as a team to understand the needs and wish, then
finding assessment for them to develop those skills. This will definitely improve adaptability and
flexibility of employees. With the help of this method time management and stress management
of employees can be improved.
Job rotations- for developing new skills managers must put employees in different task
with their team members. This will ultimately improve knowledge level and motivate them to
increase team work. Here, the main aim is to rotate the task and responsibilities to learn
something extra and new. The technique will encourage conflict resolution skills among
employees (Achat-Mendes, and et.al.,2020).
Mentoring- every individual needs guidance and support in order to achieve success in
the business. Mentoring programs are typically used for senior leadership roles and
responsibilities. They help to develop important knowledge and skills among junior
management. It is helpful to enhance strategic management, long term vision and other
communication skills.
Coaching- it might be a better method for skills and knowledge level development. This
is applied to teaching something new and advance creativity to employees. While taking
coaching, the managers of Marks & Spencer focuses on particular organizational skills.
Sometimes it may be time-consuming process but the result is target oriented. Allowing
employees to shape their own development and improvement plans will help to achieve
professional goals (Meldrum, 2017).
Conferences and workshops- it is a useful technique to network exposure for knowledge
gaining in the company or outside the workplace. This method will enhance the hard and soft
skills of employees. Furthermore, the workshops can additionally assist with communication
skills and other personality development tips.
Providing feedback- this method includes 360-degree performance feedback about
employee’s efforts and identifying development skills. Giving positive feedback will encourage
them to increase productivity so, this will ultimately profitable for business performance. Type
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of feedback are giving work appraisal, provide performance related feedback in positive way.
Additionally, it will improve interpersonal skills and professional career of staff members.
Providing career planning guidance- here, the managers and HR of the Marks &
Spencer decides which employees should fill what role and distribute roles and responsibilities
on the basis of skill, knowledge, experience. In this method employees can also have
recommended career paths while initiating career planning discussions.
Analysation of the tools and techniques for the enhancing the interpersonal and transferable
skills
INTERPERSONAL SKILLS
Interpersonal skills are the ones which are used by an individual on the daily basis and is
said to be the one which helps the business in the communication of the ways in which the
people are able to interact with both the individuals and the groups. The set of skills the
interpersonal skills contain are the wide range of skills which are particularly related to
communication skills and listening and also effective speaking (Bentham, 2021).
There are different ways in which the interpersonal skills are improved,
Identification of areas for improvement:
The best way of moving towards better interpersonal skills is to understand the which are
the areas in which the individual lack some capabilities. For such issues taking feedbacks from
other individuals is also very effective way of identifying the blind spots about the useful
interpersonal skills.
Focus on basic communication skills:
The focus of the communication skills is very essential which is considered to be more
that just speaking words. Proper communication skills happen a person talks and also listens with
collaboration this strategy thus, helps the individual in the development of the interpersonal
skills. Other techniques which are the part of communication skills is questioning and reflecting
with the demonstration of listening and being interested with the listening skills (Genurianto and
Ambardini, 2021).
Improvement of more advanced communication skills :
The interpersonal skills are improved by an individual when hey are able to develop
confidence in their communicational skills which helps the individual in the management of the
areas which help in becoming more advanced in the areas which help in the communication of an
Additionally, it will improve interpersonal skills and professional career of staff members.
Providing career planning guidance- here, the managers and HR of the Marks &
Spencer decides which employees should fill what role and distribute roles and responsibilities
on the basis of skill, knowledge, experience. In this method employees can also have
recommended career paths while initiating career planning discussions.
Analysation of the tools and techniques for the enhancing the interpersonal and transferable
skills
INTERPERSONAL SKILLS
Interpersonal skills are the ones which are used by an individual on the daily basis and is
said to be the one which helps the business in the communication of the ways in which the
people are able to interact with both the individuals and the groups. The set of skills the
interpersonal skills contain are the wide range of skills which are particularly related to
communication skills and listening and also effective speaking (Bentham, 2021).
There are different ways in which the interpersonal skills are improved,
Identification of areas for improvement:
The best way of moving towards better interpersonal skills is to understand the which are
the areas in which the individual lack some capabilities. For such issues taking feedbacks from
other individuals is also very effective way of identifying the blind spots about the useful
interpersonal skills.
Focus on basic communication skills:
The focus of the communication skills is very essential which is considered to be more
that just speaking words. Proper communication skills happen a person talks and also listens with
collaboration this strategy thus, helps the individual in the development of the interpersonal
skills. Other techniques which are the part of communication skills is questioning and reflecting
with the demonstration of listening and being interested with the listening skills (Genurianto and
Ambardini, 2021).
Improvement of more advanced communication skills :
The interpersonal skills are improved by an individual when hey are able to develop
confidence in their communicational skills which helps the individual in the management of the
areas which help in becoming more advanced in the areas which help in the communication of an

effective understanding of the communicational problems (how to develop transferable skills,
2021).
Practising interpersonal skills:
The interpersonal skills is just like any other skills needs to be practised again and again
as it allows the individual in improving these skills in proper manner and also be able to develop
an outline of approaching each situation.
TRANSFERABLE SKILLS
Transferable skills are those skills which help in the development of the progress with the
help of employment, education or training. It is also considered to be skills such as the
communication skills, problem solving skills teamwork which are good examples of transferable
skills. Their main use is in the any employed role, education or vocational training. Different
ways in which an individual can improve its transferable skills are,
Motivation and enthusiasm:
Being enthusiastic is very essential for the individual as it helps them for being prepared
for the work which helps them in the motivation of their career. It is also considered that lacking
in the kind of motivation which is said to have a negative impact on the work. Thus, with the
help of motivation transferable skills can be increased.
Initiative:
It is the job of the individual to take the initiative for highly valuing the needs of an
employee. It helps the employer in knowing and understanding the approach which helps with
the caution and start of a small but a large scope of developing the skills.
Organization and planning:
For the development of the transferable skills it is important for the individual to
prioritize the tasks and time management and also be able to develop key tactics towards their
tasks. Self management with organization and planning is very important and effective way of
developing transferable skills (Zad and Moradi, 2018).
Communication:
For the development of the transferable skills the communication skills are needed to be
improved so that complex issues such as the clarification of the things with the colleagues. In
this organization the individual utilizes communication for the development of a better
understanding of the view point of others.
2021).
Practising interpersonal skills:
The interpersonal skills is just like any other skills needs to be practised again and again
as it allows the individual in improving these skills in proper manner and also be able to develop
an outline of approaching each situation.
TRANSFERABLE SKILLS
Transferable skills are those skills which help in the development of the progress with the
help of employment, education or training. It is also considered to be skills such as the
communication skills, problem solving skills teamwork which are good examples of transferable
skills. Their main use is in the any employed role, education or vocational training. Different
ways in which an individual can improve its transferable skills are,
Motivation and enthusiasm:
Being enthusiastic is very essential for the individual as it helps them for being prepared
for the work which helps them in the motivation of their career. It is also considered that lacking
in the kind of motivation which is said to have a negative impact on the work. Thus, with the
help of motivation transferable skills can be increased.
Initiative:
It is the job of the individual to take the initiative for highly valuing the needs of an
employee. It helps the employer in knowing and understanding the approach which helps with
the caution and start of a small but a large scope of developing the skills.
Organization and planning:
For the development of the transferable skills it is important for the individual to
prioritize the tasks and time management and also be able to develop key tactics towards their
tasks. Self management with organization and planning is very important and effective way of
developing transferable skills (Zad and Moradi, 2018).
Communication:
For the development of the transferable skills the communication skills are needed to be
improved so that complex issues such as the clarification of the things with the colleagues. In
this organization the individual utilizes communication for the development of a better
understanding of the view point of others.

Analysation of personal and professional development plan
The personal development plan is the official record which is helps in the skills of the
employees that are needed to development of the individual. It is a framework which will consist
of the weaknesses of the individual and the strategies towards its improvement (Ali and Harris,
2019). The professional development plan is different from the personal one as it contains the
skills and abilities which allows the individual in the development of skills in the professional.
The personal SWOT analysis of the individual includes the following,
STRENGTHS
As per my analysation I have understood that I
have strong leadership skills. This also makes
me very strong in managing the teams at my
Job.
WEAKNESSES
My weakness is communication skills which I
believe have a lot of room for improvement.
Apart from that I also believe that I struggle in
IT skills.
OPPORTUNITIES
As the part of my job I am able to make more
and more interactions with the people which is
an opportunity for me to develop my
communication skills.
THREATS
I believe that previously I was very strong with
my researching skills which allowed me gather
knowledge very efficiently however, due to
lack of practice I might lose that capability.
Personal Development Plan
Skills to be developed Actions Required Resources Time Frame
Communicational
skills
The actions required
for the development of
the communicational
skills will be to make
interactions with
people. The best way
of developing the
communicational
skills is to practising
the communication
Certain required
resource for this would
be the opportunities
for interaction with
individuals.
For the development
of this skill 1 to 2
years will be required.
The personal development plan is the official record which is helps in the skills of the
employees that are needed to development of the individual. It is a framework which will consist
of the weaknesses of the individual and the strategies towards its improvement (Ali and Harris,
2019). The professional development plan is different from the personal one as it contains the
skills and abilities which allows the individual in the development of skills in the professional.
The personal SWOT analysis of the individual includes the following,
STRENGTHS
As per my analysation I have understood that I
have strong leadership skills. This also makes
me very strong in managing the teams at my
Job.
WEAKNESSES
My weakness is communication skills which I
believe have a lot of room for improvement.
Apart from that I also believe that I struggle in
IT skills.
OPPORTUNITIES
As the part of my job I am able to make more
and more interactions with the people which is
an opportunity for me to develop my
communication skills.
THREATS
I believe that previously I was very strong with
my researching skills which allowed me gather
knowledge very efficiently however, due to
lack of practice I might lose that capability.
Personal Development Plan
Skills to be developed Actions Required Resources Time Frame
Communicational
skills
The actions required
for the development of
the communicational
skills will be to make
interactions with
people. The best way
of developing the
communicational
skills is to practising
the communication
Certain required
resource for this would
be the opportunities
for interaction with
individuals.
For the development
of this skill 1 to 2
years will be required.
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with different people
in the personal and
professional life.
IT skills IT skills are the ones
which suggests the use
of technology. The
best way of learning
these skills is
practising them in the
free time.
For the developed of
the IT skills the
individual will require
a computer which will
be the most essential
tool for management
of the organization.
For improving this
skill 6 to 10 months
will be required.
Researching Skills Researching skills are
said to be very utilized
for the gathering of
data which can b e
used for the
development of
knowledge which help
the business.
For the researching
skills the internet
facility and computer
will be required along
with books if offline
researching is also
essential for the
individual.
The development of
this skill will need 3 to
months.
Professional Development Plan
Skills to be developed Actions Required Resources Time Frame
Interpersonal skills Focusing on the basic
communicational
skills, collaborating
with team members in
the organization and
also learning advanced
interpersonal skills.
For this practice will
be essential, attending
lectures for the
development related
skills
These skills can be
developed in the time
span of 3 to 6 months.
Transferable skills These skills require
motivation,
Resources required for
skill will be a mentor
In this skill 6 to 10
months will be
in the personal and
professional life.
IT skills IT skills are the ones
which suggests the use
of technology. The
best way of learning
these skills is
practising them in the
free time.
For the developed of
the IT skills the
individual will require
a computer which will
be the most essential
tool for management
of the organization.
For improving this
skill 6 to 10 months
will be required.
Researching Skills Researching skills are
said to be very utilized
for the gathering of
data which can b e
used for the
development of
knowledge which help
the business.
For the researching
skills the internet
facility and computer
will be required along
with books if offline
researching is also
essential for the
individual.
The development of
this skill will need 3 to
months.
Professional Development Plan
Skills to be developed Actions Required Resources Time Frame
Interpersonal skills Focusing on the basic
communicational
skills, collaborating
with team members in
the organization and
also learning advanced
interpersonal skills.
For this practice will
be essential, attending
lectures for the
development related
skills
These skills can be
developed in the time
span of 3 to 6 months.
Transferable skills These skills require
motivation,
Resources required for
skill will be a mentor
In this skill 6 to 10
months will be

enthusiasm also
utilization of
organizational and
planning.
who will guide me to
improve my
transferable skills.
required.
Management skills The management of
the team member with
the one I work with
will is Important and it
will require knowledge
about the management
and teamwork.
Collaboration of the
team member will be
required for the
management of the
team
It will take more than
1 year for perfrection.
CONCLUSION
To conclude, it is noted that good time management requires a daily practice of prioritize
tasks and schedule them in an effective way that can save time and energy while achieve
business and personal objectives. Additionally, the case study summarizes that by achieving
personal and professional development plan the employees can achieve anything in their life. By
adopting various technique to enhance interpersonal skills an individual become more goal and
target oriented. Finally, the report added reaching one goal can easily open a door for employees
to work on another task in order to successfully achieve personal and professional goals.
utilization of
organizational and
planning.
who will guide me to
improve my
transferable skills.
required.
Management skills The management of
the team member with
the one I work with
will is Important and it
will require knowledge
about the management
and teamwork.
Collaboration of the
team member will be
required for the
management of the
team
It will take more than
1 year for perfrection.
CONCLUSION
To conclude, it is noted that good time management requires a daily practice of prioritize
tasks and schedule them in an effective way that can save time and energy while achieve
business and personal objectives. Additionally, the case study summarizes that by achieving
personal and professional development plan the employees can achieve anything in their life. By
adopting various technique to enhance interpersonal skills an individual become more goal and
target oriented. Finally, the report added reaching one goal can easily open a door for employees
to work on another task in order to successfully achieve personal and professional goals.

REFERENCES
Books and Journals
Achat-Mendes, C., and et.al.,2020. School of Science and Technology Georgia Gwinnett
CollegeLearning, Leaders, And STEM Skills: Adaptation Of The Supplemental Instruction
Model To Improve STEM Success And Build Transferable Skills In Undergraduate
Courses And Beyond. Journal of STEM Education: Innovations & Research, 20(2).
Ali, H. and Harris, J., 2019. TRANSFERABLE SKILLS: FROM WORK TO
SCHOOL. Proceedings of the Canadian Engineering Education Association (CEEA).
Bentham, C., 2021. Therapist facilitative interpersonal skills and the relation to psychotherapy
outcome (Doctoral dissertation, University of Sheffield).
Genurianto, G. and Ambardini, R.L., 2021, July. Interpersonal Skills’ Analysis of Students in
Physical Education Subjects in the Pandemic Situation. In 4th International Conference on
Sports Sciences and Health (ICSSH 2020) (pp. 28-32). Atlantis Press.
Immanuel, G., and et.al., 2021. Significance of interpersonal skills and english language
teaching. Materials Today: Proceedings.
Meldrum, H., 2017. Doctors’ Interpersonal Skills Questionnaire (DISQ) (Greco, Cavanagh,
Brownlea, & McGovern, 1999). The Sourcebook of Listening Research: Methodology and
Measures, pp.246-251.
Zad, M.G. and Moradi, O., 2018. The Effectiveness of Return to Community Program On
Increasing Interpersonal Skills and Life Quality of Patients with Schizophrenia. European
Journal of Behavioral Sciences. 1(2). pp.12-23.
Online
how to develop transferable skills, 2021[Online]. Available through:
<https://www.michaelpage.ie/advice/career-advice/growing-your-career/how-develop-
transferable-skills>
Books and Journals
Achat-Mendes, C., and et.al.,2020. School of Science and Technology Georgia Gwinnett
CollegeLearning, Leaders, And STEM Skills: Adaptation Of The Supplemental Instruction
Model To Improve STEM Success And Build Transferable Skills In Undergraduate
Courses And Beyond. Journal of STEM Education: Innovations & Research, 20(2).
Ali, H. and Harris, J., 2019. TRANSFERABLE SKILLS: FROM WORK TO
SCHOOL. Proceedings of the Canadian Engineering Education Association (CEEA).
Bentham, C., 2021. Therapist facilitative interpersonal skills and the relation to psychotherapy
outcome (Doctoral dissertation, University of Sheffield).
Genurianto, G. and Ambardini, R.L., 2021, July. Interpersonal Skills’ Analysis of Students in
Physical Education Subjects in the Pandemic Situation. In 4th International Conference on
Sports Sciences and Health (ICSSH 2020) (pp. 28-32). Atlantis Press.
Immanuel, G., and et.al., 2021. Significance of interpersonal skills and english language
teaching. Materials Today: Proceedings.
Meldrum, H., 2017. Doctors’ Interpersonal Skills Questionnaire (DISQ) (Greco, Cavanagh,
Brownlea, & McGovern, 1999). The Sourcebook of Listening Research: Methodology and
Measures, pp.246-251.
Zad, M.G. and Moradi, O., 2018. The Effectiveness of Return to Community Program On
Increasing Interpersonal Skills and Life Quality of Patients with Schizophrenia. European
Journal of Behavioral Sciences. 1(2). pp.12-23.
Online
how to develop transferable skills, 2021[Online]. Available through:
<https://www.michaelpage.ie/advice/career-advice/growing-your-career/how-develop-
transferable-skills>
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