Employability Skills: Task Analysis and Recommendations

This report delves into the critical aspects of employability skills within a business context, focusing on the retail sector, likely Tesco. It begins with an introduction that highlights the importance of conflict resolution and employee skill development within organizations. The report then examines various tasks, including developing responsibilities and performance objectives, evaluating effectiveness, and making improvement recommendations. It covers problem-solving strategies, communication styles, and time management techniques. Furthermore, it explores team dynamics, roles within a team, and alternative methods for task completion and goal achievement. The report also reviews motivational techniques, drawing on Maslow's Hierarchy, and emphasizes the importance of effective communication, resource allocation, and adapting to change in the workplace. The document provides insights into how organizations can foster a productive work environment through strategic planning, employee empowerment, and team collaboration. It discusses how to identify and resolve workplace problems using verbal and non-verbal communication and feedback from colleagues and how to identify time management strategies. The report concludes by suggesting ways to improve employee performance and achieve team goals, including effective communication, resource allocation, and adapting to change in the workplace. The analysis emphasizes the importance of adaptability, problem-solving, and teamwork for success in the modern workplace.

Employability Skill

Table of Contents
Employability Skill..........................................................................................................................1
Introduction......................................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Develop a set of own responsibilities and performance objectives......................................1
1.2 Evaluate own effectiveness against defined objectives........................................................2
1.3 Make recommendations for improvement ...........................................................................3
1.4 Review how motivational techniques can be used to improve quality of performance........3
TASK 2............................................................................................................................................3
2.1Develop solutions to work based problems...........................................................................3
2.2 Communicate in a variety of styles and appropriate manner at various levels ...................4
2.3 Identify effective time –management strategies ..................................................................4
TASK 3............................................................................................................................................5
3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals............................................................................................................................................5
3.2 Analyse team dynamics.........................................................................................................5
3.3 Suggest alternative ways to complete tasks and achieve team goals....................................6
TASK 4............................................................................................................................................6
4.1 Evaluate tools and methods for developing solutions to problems.......................................6
4.2 Develop an appropriate strategy for resolving a particular problem ....................................7
4.3 Evaluate the potential impact on the business of implementing the strategy. .....................7
Conclusion:......................................................................................................................................8
REFERENCES................................................................................................................................9
Books and Journals.....................................................................................................................9

Introduction
In every business organisation, various circumstances are happened. Company has focus
to remove the conflicts and any grievances that are exist in the organisation. The
misunderstanding will arise in business in term of any confusion made the top level level of
managers. Company managers has determine the issues that exist in organisation and much
focused to resolve this grievances, it helps for enterprise earn profitability. Bushiness has
maintain their goodwill in the minds of customer. Individual learn the knowledge and skill relate
to company work. Workers has assessed their work in their own way, they think this is best way
to acquire knowledge and skill in a particular field. Employees have various skills and potentials
has helps for growth and development of industry. Every company has require different
employability skill that helps work productivity in the organisation. To explain the employability
skill in retail sector has been evaluate in appropriate manner.
TASK 1
1.1 Develop a set of own responsibilities and performance objectives
These both term performance management and own responsibility are relate to self
management. This word defined as an individual has able to produce favourable outputs relate to
particular field in organisation. Tesco mangers has mainly focus the two functions of
management that is planning and organising(Jones Torezani and Luca 2012). It helps for analyse
the performance and productivity of workers. As per my opinion, it is easily for individual to
identify their knowledge and skills relate to particular topic. Individual has right to assess their
strength and weaknesses. this term help for gain competitive advantage over other companies.
There are various scopes of self management exist in every candidate. In organisation,
employees has take work to reflect their capabilities and potentialities. All people have various
inherent potentials that they use according to time. Persons have compare their performances
with the help of assessment procedure. They also better communicate to their seniors and
juniors , this show their behaviour skill. Individuals have set their own policies and rules , this
helps to develop and improve their skill and knowledge. In an organisation they mainly focus to
working in least risk area.
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1.2 Evaluate own effectiveness against defined objectives
Every person have right to review their own effectiveness in term of organisation goals
and objectives(Griffin and Annulis 2013). Their personal goals has to match with company
targets.
Obligation of own job:
 Individual job has only conform by organisation in term of their work quality, customer
services, resource allocation, Time management. Companies has made their policies and
procedures that are relate to work. this means work policies vary with organisation
policies.
 Individual feel that their job has secured with the help of policies that are made by
organisation. Individual has right to assess their work quality in own way, this helps for better
improvement and development of workers.
Mange own job:
 Individual has assess particular job in term of time duration. Company has give their project for those worker who has perform better performance in
earlier.
Maintain the social welfare:
 Company has mainly assess their hazardous sector , this helps to build a safety in
society.
 They also worked to remove the society grievances and worked to improve in perfect
method. Different customers have different taste and preferences, so this cited company has
mainly focus to provide product according to various needs and wants.
Managing changes:
 The company manager has change the working method as per the employee choice.
 Company has assess their changes in advance so it help for employees to generate better
productivity.
1.3 Make recommendations for improvement
Every Individual want that they get promoted in less time so they give various
recommendation for development and improvement. More employees are take initiatives for
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accomplish organisation objective. They also worked for cost minimization, maintain goodwill
and deliver better service. Manger has to maintain their relationship with their subordinate, so
they open their ideas in front of managers. There are various recommendation that are made by
company for improvement and development purpose:
Evaluate Management: The manager has change their management process it helps for
employees to do well according to this policies.
Defending personnel practice for development: The organisation manager has right to assess
the work method of individual. This method helps to designed workplace as per suitability.
1.4 Review how motivational techniques can be used to improve quality of performance
According to MASLOW Hierarchy theory, Every individuals has various needs and
wants, so they work mainly for fulfilling it. In company, the low level of individuals has mainly
work to fulfil their basic needs such as shelter, clothes, food, water. This theory play very
important role in organisation productivity(Hinchliffe and Jolly 2011). Top level managers has
largely inspired heir employees on the basis of certain needs and wants. Example, If employee
need some funds , the manager of company has trying to fulfil this need. Different level of
managers have different needs so the organisation are mainly focus to fulfil all needs. In an
organisation, there are two type of workers , one is not interested to do work and always think to
leave this job. Second who are interested to do work and make simpler as possible. Tesco has
give various motivation factor to their employees such as accommodation facility it include
transportation, housing, some kind of incentives and bonus etc. Every organisation has recruited
the motivated individual so they made their best effort for accomplish goals and objectives.
TASK 2
2.1Develop solutions to work based problems
Organisation has firstly identify various problems relate to work. These circumstances are
management of risk, Quality of work. Manger has take initiatives to resolve all grievance and
misunderstanding exist in organisation. It means that to solve problems which have adverse
impact of company environment. There are various method that are used by manager such as
they asses their machinery and equipment , contingency plan etc. There are various solutions that
helps for resolve problems in workplace such as:
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Verbal and non verbal communication: This process helps to communicate messages to their
workers. Through this medium, the sender has express their ides and thoughts to receiver. It is
better mode of communication process.
Body structure: It mainly helps for employees who has disabled , so manage use various body
language to communicate it.
Feedback from colleges: Many problems has occurred in company. But the organisation has
search betters solutions for resolving this issue.
2.2 Communicate in a variety of styles and appropriate manner at various levels
Every organisation has use various styles of communication that helps for better
understandability of workers. Employability skill has mostly deal to communication process. All
the communication process has completed with the help of four tools such as read, write, speak
and listen. Basically this term means two or more person are exchange their ideas and thoughts.
Technology is also part of communication process(Jones, Torezani, Luca 2012). They play very
important role in organisation environment. With the help of this technology, workers has
communicated their message to other colleges ion same organisation. English is also major part
for communication process, workers who have proficient in English they communicate well.
Communication is not a easy process , it crosses various stages to communicate better. The
organisation has properly communicate their work method and policies to their workers so they
work well for accomplishing both personal and organisation objectives. Every organisational
performance are very much depend on communication process. The manager has express and
interpreted their ideas to subordinates, if the complete understandability of message by receiver
then the process of communication si completed.
2.3 Identify effective time –management strategies
Tesco is made various effective time srategies which helps for organisation growth and
profits. Te employability skill of this cited company, it s necessary to evaluate the time
management(Abas-Mastura, Imam and Osman 2013). Workers has plan in advance how to
allocate their work in a given time. The employees and assess the time management with the
help of various method. There are some strategies of time management that company has made
such as prioritisation of task, working with sequential mode, determine the difficult task, To
examine the work that take more time.
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TASK 3
3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals.
Individual play various roles in organisation for achieving the goals and objectives. These
are as follows:
Job requirement: Individuals has search jobs in various sites relate their particular skill and
knowledge. Company has put their job designation in this sites. Customer is the blood of every
business so enterprises has mainly focus to changing customer taste and preferences. Company
has classified various policies that the employees feel that their job has secured.
Resource location: Team has use various resources for the purpose of manage their team
members. Important resource have to made in time as much as possible. People made a efficient
team with the help of various tools.
Group communication: Every organisation has made various group and each of team play very
importation role in least time. The group has well communicated to their workers, so they
achieve their goals with less time but do more efficiently.
Fulfil job requirement: Every people has fulfil their requirement of job in respective
organisation.
Training and job performance: This method play a every important role in every company.
Training is very crucial part of organisation success, with this system the group has provide
training to their new staff members because they have no knowledge ans skill of this particular
field.
3.2 Analyse team dynamics
The term team dynamics play very important role for achieving the success of team. The
organisation has formed team with a view to get better result in near future. Team play a
important role for accomplishing the profitability of company. There are various issues which
exist in team. All participate to remove its hurdles for achieve success. In work place, there are
various difficulties which all members are worked for resolve it. Every team member has play
important role for make team formation (Andrews and Russell 2012). Superior has right to form
team in organisation and allocate respective individual according to their capabilities. Manager
of company has right to review and monitor the work of team member. they provide various
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essential aid to respective team. Team member has take responsibility for allocate respective
work to their members. In formation of team, the optimistic team dynamic play very important
role. It is most important part of every team member to dealing and communicate with others in
politely way. According to decentralisation policy, teamwork is very essential role. In team all
members have specialised in different field so leader is allocated the task as per capability of
their member. All task is different from other so the member are not create any misconception.
3.3 Suggest alternative ways to complete tasks and achieve team goals
The most important method that every team has work that is to form objectives and target
start helps for accomplishing goals of company. If the team has used the alternative method, it
termed as specialised for a particular field. In this way, all member of team has perform with full
capacity and efficiency according to expertise area. Proper communication and interaction
process has helped for achieving team goals. If communication process is not properly conduced
then the whole process made ineffective. Team mates has give respect to each other this helps to
develop relationship between leader and members. So all the alternatives have establishes that
helps for accomplishing objectives and goals.
TASK 4
4.1 Evaluate tools and methods for developing solutions to problems
Tesco company has focused to various methods that helps for develop and improves
solution to the problems. Employee retention is major problem that adverse effect the
organisation performance. Company manager has largely work to identify the reasons that relate
to problem. Organisation has made their strategies that best fit for accomplishing their goals and
objectives. Group communication session are also held by company so this method greatly helps
for company success. Manager has assess their environment with the help of SWOT analysis.
This identify the internal and external analysis of company. Management of the this cited
company also worked on tools and techniques (Fatima, Warraichand and Ameen 2011) . Various
motivation technique help the employee retention programme. These all are tools and techniques
that helps to resolve grievances. Different department has opened various models that helps to
deal with respective problems. Management model and techniques helps to generate the logical
results and analytical view.
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4.2 Develop an appropriate strategy for resolving a particular problem
Fours strategies that helps for resolving a particular problem. These are as follows:
Understand the problem: This is first strategy that every company has made. In this, the
organisation has identify the problem and understand it. They also focus how this problem has
solved(Deeley, 2014 ).
Set plan: In this process, organisation ha set plans in advance. Planning means decide in
advance what is to done in foreseeable future. Companies has made various tools and techniques
which help for plans.
Implementation: In this process, Those plan has to be set now they implement it. There are
various alternatives that helps to give positive result.
Evaluation: In this process, review the processes that have earlier done. If any deficiency arise
then it remove.
Trust factor also play very important role in manage the organisation. The top level of
manager win the employee confidence in relative work. In formulation process, trust and loyalty
factor play important role. employee turnover in organisation are basically when they treated
according to discrimination factor and unfavourable working environment.
4.3 Evaluate the potential impact on the business of implementing the strategy.
The strategies made by this cited organisation has give favourable effect in near future.
This plan has help for accomplish objectives and goals. Company have made various policies
and procedures, so they applied in most effective manner. Company has provide better work
profile so their employees turnover rate is reduce so Less employees leave the company. In this
organisation, company recruited the more experienced workers who has various skill and
knowledge related to company work(Durrani and Tariq, 2012 ). This is positive point for
company. The existing employees has well known the company culture so they perform the
company work with full efficiency. They also produce better products which are helpful for
public health. Today people are much aware of their health so this cited organisation mainly
focus to produce organic products. This method build the reputation of company. More and more
customers are interested purchase products in that organisation. Company has recruited te
potentially and knowledgable workers, this helps to improve and develop the performance of
company and earn profitability in near future.
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Conclusion:
Every people have different need and wants that changes according to their taste and
preferences. Well Motivated worker are most dedicated toward work and accomplish goal and
objective. The various communication procedures are also mentioned in this report. In this
assignation, the intellectual capacity of team members are elaborated. This build the
employability skill. Mas low theory also provide the detail of need and wants. The company has
provide better commodities to large number of customers. Various tool and techniques are
mentioned that helps to develop the possible result in near future.
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REFERENCES
Books and Journals
Abas-Mastura, M., Imam, O.A. and Osman, S., 2013. Employability skills and task performance
of employees in government sector. International Journal of Humanities and Social
Science. 3(4). pp. 150-162.
Andrews, G. and Russell, M., 2012. Employability skills development: strategy, evaluation and
impact.Higher Education, Skills and Work-Based Learning. 2(1). pp. 33-44.
de Guzman, A.B. and Choi, K.O., 2013. The relations of employability skills to career
adaptability among technical school students. Journal of Vocational Behavior. 82(3).
pp. 199-207.
Deeley, S.J., 2014. Summative co-assessment: A deep learning approach to enhancing
employability skills and attributes. Active Learning in Higher Education. 15(1). pp. 39-
51.
Dhiman, M.C., 2012. Employers' perceptions about tourism management employability skills.
Anatolia. 23(3). pp. 359-372.
Durrani, N. and Tariq, V.N., 2012. The role of numeracy skills in graduate employability.
Education+ Training. 54(5). pp. 419-434.
Fatima Warraich, N. and Ameen, K., 2011. Employability skills of LIS graduates in Pakistan:
needs and expectations. Library Management. 32(3). pp. 209-224.
Griffin, M. and Annulis, H., 2013. Employability skills in practice: the case of manufacturing
education in Mississippi. International Journal of Training and Development. 17(3).
pp.2 21-232.
Hinchliffe, G.W. and Jolly, A., 2011. Graduate identity and employability. British Educational
Research Journal. 37(4). pp. 563-584.
Jones, N., Torezani, S. and Luca, J., 2012. A peer-to-peer support model for developing graduate
students’ career and employability skills. Intercultural Education. 23(1). pp. 51-62.
Ju, S., Zhang, D. and Pacha, J., 2012. Employability skills valued by employers as important for
entry-level employees with and without disabilities. Career Development and
Transition for Exceptional Individuals. 35(1). pp. 29-38.
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