Employability Skills: Report on Mansion Care Home Case Study Analysis

This report examines employability skills through a case study of Mansion Care Home. It begins by defining employability skills and then delves into the specific challenges faced by employees, such as communication barriers and the need for effective management strategies. The report analyzes work-based problems, focusing on issues like lack of support and the need for assistive technology. It explores various communication styles and strategies to address learning disabilities and improve interactions. Furthermore, the report highlights effective management strategies, including time management, affirmation, and interpersonal skills, to enhance employee performance and create a positive work environment. The report references various sources to support its findings and provides a comprehensive overview of employability skills within the context of the case study.

Employability skills

TABLE OF CONTENTS
 INTRODUCTION
 TASK 2
 2.1 Develop solutions to work based problems
 2.2 Communicate in a variety of styles and appropriate manner at various
levels
 2.3 Identify effective and management strategies
 REFERENCES

INTRODUCTION
Employability skills is defined as term that includes various set of highly
desirable, transferable skills that turns an individual into an attractive employee.
It is essential for employee to have talent and potential skills to cope up in
business environment. The following report is based on case study of Mansion
care Home. This is a house for elderly adults.

Develop solutions to work based problems
There are individuals who face issues and problems while working in the company.
He can have the following issues while working at Mansion care and work based
problem are given here.
 Lack of understanding and support form subordinates and workers
 Promotion is not given as performance is weaker than other existing staff
 Lack of assistive technology or adaptive equipment at work

Communicate in a variety of styles and
appropriate manner at various levels
People who are suffering from learning disability have a range of
difficulties with communication. These consists of the following problems -
 Comprehension – This means this person do not understand what
others are saying.
 Expression – This means not being able to express views and thoughts
and feelings. This means no verbal communication.
 Social skills – This includes not understanding social norms and how
to respond effectively in social situations.

Cont....
Above conditions are relatable to Mark as he is also facing the same
problems. He is not able to express his opinions to other employees
effectively. This creates frustration in individuals (Fallows, and Steven,
2013). The different ways of improving communication are given below -
Total communication – This is holistic view of communication which is
uses different modalities for creating system of communication that
works for individual.
Touch cues – This is a way in which deaf person informs what is going
and how he is feeling.
Objects of reference – By using this, individuals build up wide range of
communication.

Identify effective and management strategies
Management strategies are those ideas which are adopted by managers to
control and handle operations and function of the workplace (Overtoom,
2000). Following are the strategies which are adopted by manager of
mansion home care for providing better services to people -
Time management – This includes that manager has to divide tasks to all
staff as per their skills. This will help in completing task or activity within
given time.

Cont...
Affirmation – This defines that manager has to take all things in a
positive manner. He must take all challenges in a positive way and try to
solve them with full dedication. For instance, as Mark was having
problem of learning disability so manager provided him an instrument to
make his work easier.
Interpersonal skills – This means that manager must interact with other
employees in an effective manner (Robinson, 2000.). The manager of
mansion care must know problems of each and every individual working
in the organisation.

REFERENCES
de Guzman, A.B. and Choi, K.O., 2013. The relations of employability
skills to career adaptability among technical school students. Journal
of Vocational Behavior, 82(3), pp.199-207.
Fallows, S. and Steven, C., 2013. Integrating key skills in higher
education: Employability, transferable skills and learning for life.
Routledge.
Overtoom, C., 2000. Employability skills: An update. ERIC
Clearinghouse.
Robinson, J.P., 2000. What are employability skills. The workplace,
1(3), pp.1-3.

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