Employability Skills Evaluation and Improvement Report

This report provides a comprehensive self-assessment of a student's employability skills, evaluating strengths and weaknesses across areas such as communication, teamwork, leadership, problem-solving, and creativity. The student utilizes a SWOT analysis to identify areas for improvement, particularly in time management and communication. The report outlines specific objectives, development plans, and recommendations for enhancing performance, including strategies for time management, interview skills, and the application of motivational techniques. The analysis also explores team dynamics and problem-solving approaches, offering insights into how the student can improve their professional capabilities. This report, accessible on Desklib, provides valuable insights into professional development and skill enhancement.

Employability Skills

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Develop a set of own responsibilities and objectives of performance.............................1
1.2 Evaluate own effectiveness against predetermined objectives.........................................2
1.3 Recommendation for improvement..................................................................................4
1.4 Review of motivational techniques for improving quality of performance.....................6
TASK 2............................................................................................................................................7
2.1 & 4.1 Develop the solutions for work based problems. Evaluation of tools and methods7
2.2 Communicate in different styles and appropriate manner at various levels.....................9
2.3 identification of effective time management strategies..................................................10
TASK 3..........................................................................................................................................13
3.1 Explain the roles of people which play in a team and their work towards goals...........13
3.2 Analyse team dynamic...................................................................................................15
3.3 suggest various alternative way to complete task and attain team goals........................16
TASK 4..........................................................................................................................................18
4.2 Develop an effective strategy for resolving a particular problem..................................18
4.3 Evaluation about potential impact on the business of implementing strategy...............19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21

INTRODUCTION
In the present scenario, the competition between companies are growing fast through the
rapid development of society. Organisation not only consider employees degree but also they
ensure about individuals skills, knowledge and abilities for achieving organisation success. In the
competitive environment, company concentrate on building effective workforce with selecting
talented people within the firm (Ashe, 2012). Employers required to recruit graduates who have
ability and skills for brining the working environment as well as need multi-talented people so
that various roles can be fulfil. Manager provide proper training and development programmes to
employees for enhancing their skills or knowledge and also develop their technical,
communications skills for achieving organisational goals or objectives in an appropriate manner.
This assignment takes into consideration evaluation of skills and capabilities which
ensure that goals and objectives are met within specified time. The evaluated skills will identify
areas which are to be improved and ways through which the same could be achieved. The
motivational techniques will be discussed in this report along with understand emphasis of team
development strategies. This will understand dynamics of working others and give suggestions.
There are developing various strategies for solving problems related to self.
TASK 1
1.1 Develop a set of own responsibilities and objectives of performance
Employability skills concern with abilities and capacities to complete tasks or work in
effective manner and achieve organisational goals or objectives. Manager always recruit talented
employees within the firm with the aim of developing the employability skills. Employers wants
graduate or qualified candidates in the organisation and they also provide better learnings to
employees for enhancing their skills or knowledge to accomplish task or objectives. It will
support in making effective organisation and working staff so that customers can be served in
more efficient. The possession of skills and capabilities will ensure that expected results are
fulfilled through employable workforce. The major skills which are to be possessed by an
individual are as follows:
 Communication skills
 Team working abilities
 leadership skills
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 problem-solving skills
 creativity
A brief description of the following skills are as follows:
Communication skills: Communication skills are referred to the most crucial skills
which are to be possessed by an individual. It define the capability of an individual to interact
through verbal and non-verbal means. It is an essentials for providing informations to their
colleagues, suppliers, customers and managers so that better relations can be maintained. It can
be said that communication skills can be improved while learning through essays, presentations
and seminars at workplace.
Team work: This is an another important aspects as person required to work within a
team. Teamwork states specific abilities needed such as ability to tolerant, understanding, shares
their views or opinion with members, delegation of work and perform each and every tasks in an
appropriate manner. This skill is crucial in building a productive atmosphere at workplace as this
feature directly impacts ability of a person to work with a group of members.
Leadership skills: The leadership skills relates to the ability of an individual to lead a
group of people towards attained goals and objectives. An individual should be able to take
charge and accomplish goals along with its followers. The leadership skills of an individual can
be formed when working with a group of people on a project.
Problems solving skills: Person should have quality and ability to solve any kinds of
problems or issues while running an organisation. Manager and leaders should be able to resolve
critical issues with the business so that they can survive in any situations at the market place.
The skills of problem solving can be directly related to the ability to think in a logical and
competent manner.
Creativity: It is defined to be a skills in which provided tasks can be carried out in an
unprecedented manner. This skills revolves around using imagination and new ideas to its
maximum and assuring that tasks are fulfilled in an newly developed. I can say that I lack this
skills as I believe that I possess a logical and analytical mind.
1.2 Evaluate own effectiveness against predetermined objectives
It is essential to formulate goals so that improvement can be measured against the defined
goals. I too have formulated various goals which I intend to achieve in the near future.
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The prime goal which I have formulated is to achieve financial stability in life. The
reason being financial independence plays a crucial role in the life which is lead by an
individual. To achieve the goal in the ideal I am pursuing diploma in the HND studies so that
there are numerous opportunity which are accessible by me. Getting the right education is
referred to first step to secure a financially stable future.
The next objective which I have formulated is to complete the tasks and assignment
which are provided to me in school. To fulfil this objectives it is essential to attain expertise at
time management tactics so that every activity is allotted with appropriate time so that it is
completed in the best possible scenario. The attainment of assignment within specified deadlines
will assure that better outcomes related to financial grounds are achieved. Relating to work
scenario, completion of tasks on time will help in forming a positive image in front of superiors
which will further provide me with numerous opportunities leading to increment of salary.
On the personal grounds, I tend to be more caring and attentive to family matters. This
objectives will be achieved when I am able to balance between personal and professional
grounds. This can further achieved when I am able to fulfil their requirement being as a family
man and as a bread earner. Most importantly tool of communication and being honest and
responsible will definitely help in attaining the same.
Here are some assessment of my abilities by creating SWOT analysis such as
SWOT Analysis
Internal Strengths
 Patient
 Honest
 Responsible
 self-aware
 analytical and logical
Weaknesses
 Time-management
capabilities
 conflict resolution
 Empathy
 influence of motivational
approaches
 Affected by external factors
External Opportunities Threats
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 Improvement of skills
 being more employable
 looking for opportunities which
justifies my skills professionally
 Attaining improved financial
circumstances
 Competition of market
 stage freight
 deficiency of interview
skills
It can be ascertained from the above analysis that there are skills and capabilities which
are to be improved with the help of development of a plan so that they could be eliminated and I
emerge to be more employable and progressive.
The first major weakness which has been identified that I fail to manage time in the right
manner so that performance could be improved at personal and professional grounds. The
inability of manage time leads to a situation of panic and stress which influences my ability to
accomplish the work effectively. This weakness could be resolved with prioritising of tasks
according to their importance and allotting sufficient time to achieve the same.
Another skill which is not adequate is communication skill. Although I am capable of
interacting with others in a decent manner but it still does not match industry benchmarks. In a
globalised economy there are variation when communication with foreign clients so that work
provided is accomplished. I have to understand manner in which conflicts are to be resolved in
an productive manner. The distractions which are present in the external environment are to be
dealt in an ideal manner so that better results could be improved.
Being extremely self-critical has been identified as a major weakness. If things does not
go as planned I tend to question my capabilities and skills which is not right. It is very important
for me to work on my self-esteem and confidence and instead of questioning my capabilities I
have to identify ways through which existing circumstances could be improved.
1.3 Recommendation for improvement
It has been identified that an ideal working climate tends to improve performance of an
individual. The improvement in performance of individual element will assure that better results
are achieved. Here are the recommendations through which I will be able to uplift their state of
performance considering the competition.
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Review management: it is extremely important for mega organisation such as Tesco to examine
their review system. This feature will help in identifying errors which are to be addressed so that
suitable climate for employees could be developed.
Objectives Development plan
 Obtain MBA degree in Finance and
marketing.
 Running my own enterprises.
 Doing part time job in marketing fields.
 Improve critical situations regarding
business.
Create an appropriate schedule and follow
daily routine.
Improve communications skills and learn
English by talking and listening through TV,
Movies and radio.
Try to develop appropriate interview skills
through proper research.
The formulation of objectives helps in providing a path which is to be followed to
through development plan. The construction of development plan will make sure that objectives
are fulfilled with specified time i.e. a year. Development plan will provides numerous
opportunities through which strengths will be further utilised so that targets are achieved. It is
essential to focus on my time-management skills and simultaneously improving them so that
projects are fulfilled within specified time. The idle time which I have will be further channelised
upon self so that I emerge to be more employable. The stress and panic which are to be
encountered by me towards accomplishment of personal and professional goals.
It is very important for me to work upon my communication and emotional handling
skills. The upliftment of communication skills will assure that ideas and commands are
communicated to the concerned in the best way possible. The deficiency of dealing with
interview situation must be countered with ideal training so that there is an positive improvement
upon my employability and will be able to secure a job which relates to MS Excel and
Bookkeeping. The tools of motivation are to be influenced positively as well, I have to identify
factors and feature which persuades in uplifting my skills and tasks.
1.4 Review of motivational techniques for improving quality of performance
Motivation is an approach through which performance of an individual could be
uplifted. It is an approach through which behaviour of an individual could be sustained so that
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better performance based outcomes could be achieved. In this consist various process such as
elicits, control and sustains certain or specific behaviours. Motivational theories are given by
several experts for the purpose of minimising physical pain and achieve set goals or objectives in
effective manner.
The first major motivation theory is most renowned Maslow's theory. When relating with
the theory I have been able to satisfy my psychological, safety and belongingness needs of self.
The higher level of needs relating to hierarchy such as self-actualisation and esteem are to be
fulfilled by me in the on personal and professional fields. This theory defines that getting
minimum wages along with safe environment is not enough it is essential for an individual to
fulfil major requirements such as status, personal worth and self-esteem so that hierarchy of
needs could be fulfilled.
Illustration 1: Maslow's hierarchy of needs
(Source: Maslow's hierarchy of needs, 2017)
Abraham H. Maslow hierarchy of needs includes five levels and indicate the
complexness of persons requirements. As per this theory, humans are motivated for their
unsatisfied needs. When a need of an individual is satisfied he moves on to the next stage. This
theory defined as individuals basic needs and requirements for working in well manner within an
organisation. The primary need i.e. physiological needs revolves around food, shelter and water,
when these needs are fulfilled an individual moves on the next stage which focuses on job,
security and ideal working climate within premises. Social needs revolves around feeling of
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belongingness and team spirit and final are the stages of needs which revolves around self-
esteem and actualisation needs.
Herzberg's theory of motivation: This theory of motivation is very empirical. It is a two
factory theory of motivator which are motivator and hygiene. As per this theory, there are some
factors of job that outcomes in satisfaction. On other side, factor of job that prevent to
dissatisfaction. Hygiene factors are important for motivating employees within a working
environment. It give long term satisfaction to them. Motivational factors motivate their workers
with their manager performance.
It can be said that motivation carries a direct impact upon my performance. It not only
uplifts performance but also carries a major impact upon environment which is created at the
institution. This theory encourages to set up of goals and objectives and have to ensure that they
are reasonable and attainable so that there is an increased motivation on achievement of the
same. The tactics of recognition and achievement tend to improve motivation through which
performance of an individual could be uplifted.
TASK 2
2.1 & 4.1 Develop the solutions for work based problems. Evaluation of tools and methods
It is essential to counter problems which arise at the workplace during completion of
provided projects. The issues which arise can be successfully dealt with comprehensive planning
carried out by an individual. The thorough understanding of the circumstances will helps in
identifying and rectification of problem which arise in business. The problems at work place can
be related to the processes, systems and workforce.
These all are connected with various skills such as:
Interpersonal skills: It is defined as the ability to interact and communicate with each
other and in this involve various aspects as like;
 communication forms as verbal and non verbal skills required.
 Ability to work as a team or group.
 Negotiation skills and motivational skills are required.
 Person should have ability to resolve conflicts in better ways.
The contribution of communication skills in personal and professional grounds is
unmatchable. It is essential to possess right set of communication tactics so that major issues in
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business could be resolved. The tools of persuasion and negotiation can be further deployed with
this capability. The various approaches through which problems could be resolved such as:
 Communication assists in developing a improved level of understanding with each other.
The understanding leads to identification of common ground concerning both the parties
which leads to problem resolution.
 Possession of right amount of interpersonal skills helps in building trust and respect with
each other which further leads to lesser occurrence of conflict situation at the workplace.
 The tool of communication also helps an individual in persuading subordinates or team
member to portray exceptional performance so that better results could be availed.
Transferable skills: this quality is most important so it is required for future employment
setting. With the help of this skills, organisation can achieve its goals or objectives and also
handle team in effective manner. In this includes;
 leadership quality
 Proper management of time
 motivation
 communications and listening abilities
 Analytics skills.
In order to identify problem at work place I have follow some step which help me to
draw a valid outcomes or solution. Step thus help to solve issues are as follows:
Identify the problem: Firstly, I have analyse current working environment and find out
the gap between actual and desire institution. Through this, I can understand issue which create
issue at work place. I will list out all problem by sequencing in order to make proper plan.
Brainstorming solution: It is a group problem solving techniques. I have provide
opportunity to all team members that the provide spontaneous contribution of ideas which help to
draw solution. The collective efforts which are carried out by members will result in identifying
better approaches through which problems could be resolved.
Pick a solution: From all available ideas, I have find out or choose the most appropriate
one. For this, I have analyse current working environment and select method accordingly.
Implementation of solution: The approaches which have been identified for overcoming
the problem is to be identified so that changes can be ascertained.
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Review the result: In the end, I have review the fail and success of implementation
process as well as solution idea. Take action accordingly.
There are several methods that are used for the purpose of solving problems. Here are
some ultimate solutions of difficulties such as: Mathematics : Here are applied some numerical, statistical as well as algorithms for
solving major issues or problems. Algorithms is an essential tool for resolving the
specific problems as it generally use by various organisation for the purpose of achieving
goals or objectives without any conflicts or barriers (Sultana, 2014). It helps in getting
accurate results by using effective algorithms as it brings out alternate solutions. This
method can be time consuming so in some cases, it is not applicable. Heuristics approach : This is another aspects or techniques for resolving certain
problems or issue as it is based on experience, learn as well as discovering some major
solutions. It can be physiological methodology which is not suitable for providing
directions and conditions. It is helpful in solving that problem which occurred while
running an organisation.
 Trial and error method : This method generally use for taking different numbers as it is
not treated as the functions so it also known as best alternative method which employees
can apply for solving any issues or problems while performing their task and achieve set
goals or objectives.
2.2 Communicate in different styles and appropriate manner at various levels
The main purpose of communication is to provide data or information to employees and ask
them for doing something in the favour of business as well as confirm something is done such as:
there are various kinds of communication and their categories are given below;
 Verbal – involves telephone conversations, video conferencing, TV or other media
meetings, face-to-face communication, interviews, radio
 Non-verbal – includes body language, clothes and outfit, eye contact, gestures, how the
person acts etc.
 Written – includes letters, emails, leaflets, brochures, reports, magazines, books, etc.
 Visualization – charts, maps, logos and graphs.
Effective communication system is established in organisational system in order to
transmit important messages from one party to another (Ju, 2014). it is referred to a crucial
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segment in the business organisation as it involves sharing of information and ideas among two
people which leads to attainment of established objectives. There are several issues and aspects
that is related with this function which is described below: Reading action: This is a very common problem which is faced by many employees
who come from different places for working in company which is situated in particular
location. Hence, they are giver proper training related to this aspect and they are able to
understand languages of different places. Writing Action: There can be situation that various employees face obstacles related to
writing component. They are not able to write different languages and hence workers
have to be correctly trained so that they do not face any problem or issue affiliated to
writing skills. Listening Skills: This factor also pose number of problems to staff members who do not
understand language of location. Hence, this is the responsibility of tesco plc to
introduce such system so that there is no problem associated with it.
 Speaking skills: Every individual faces problem of speaking diverse languages if they
have to move to some other location (Lauder, 2013). Thus, organisation impart training
in this area to their workers so that they can learn speaking various languages that is used
in their company system.
2.3 identification of effective time management strategies
It is a known fact that time is limited, therefore it is very important to accomplish tasks in
provided time so that activities are carried out as planned. There it is logical not to waste time on
activities which are not bring any good to self or to institution. The concept of time-management
revolves around making optimal use of time so that tasks and activities are accomplished within
time specified. Relating the scenario to a work place it can be stated that saving time while
carrying out activity will carry a direct impact upon revenue as there will be reduction of
expenses. Its basic motive is to accomplish final objective and aim in correct time period
For example: The projects which are allotted to me are provided with final date of submission
which means they are time bound. Effectively managing activities and tasks on the basis of
priority will assure that goals are achieved.
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