Enhancing Employability: Skills for Health and Social Care Sector

This report provides an in-depth analysis of employability skills within the health and social care sector, emphasizing the importance of these skills for professional development. It includes a self-reflective summary that covers the development of personal responsibilities and performance objectives, an evaluation of individual effectiveness, recommendations for improvement, and motivational techniques to enhance performance quality. The report also details appraisal meetings with peer students, focusing on problem-solving strategies, communication styles, and effective time management. Furthermore, it reflects on the roles people play in a team, how they collaborate to achieve shared goals, and alternative approaches to completing tasks and reaching team objectives. The document concludes by highlighting the significance of graduate concepts for employability and the role of these skills in ensuring personal and professional growth, with an overview of how to enhance performance through employee motivation. Desklib provides a platform to access this and similar solved assignments.

EMPLOYABILITY SKILLS

Table of Contents
INTRODUCTION................................................................................................................................2
PART 1 SELF REFLECTIVE SUMMARY...............................................................................................3
1.1 DEVELOP A SET OF OWN RESPONSIBILITIES AND PERFORMANCE OBJECTIVES...................3
1.2 EVALUATE OWN EFFECTIVENESS AGAINST DEFINED OBJECTIVES........................................4
1.3 RECOMMENDATIONS FOR IMPROVEMENT..........................................................................5
1.4 MOTIVATIONAL TECHNIQUES CAN BE USED TO IMPROVE QUALITY OF PERFORMANCE....5
PART 2 APPRAISALS MEETING WITH PEER-STUDENT......................................................................7
2.1 DEVELOP SOLUTIONS TO WORK-BASED PROBLEMS.............................................................7
4.1 EVALUATE TOOLS AND METHODS FOR DEVELOPING SOLUTIONS TO THESE PROBLEMS....9
2.2 COMMUNICATE IN A VARIETY OF STYLES AND APPROPRIATE MANNER AT VARIOUS
LEVELS........................................................................................................................................10
4.3 THE POTENTIAL IMPACT OF THIS STRATEGY ON YOUR ORGANISATION............................11
2.3 EFFECTIVE TIME MANAGEMENT STRATEGIES.....................................................................12
4.2 APPROPRIATE STRATEGY FOR RESOLVING A PARTICULAR PROBLEM................................13
PART 3 POST APPRAISAL REFLECTIVE ACCOUNT...........................................................................14
3.1 THE ROLES PEOPLE PLAY IN A TEAM AND HOW THEY CAN WORK TOGETHER TO ACHIEVE
SHARED GOALS..........................................................................................................................14
3.3 ALTERNATIVE WAYS TO COMPLETE TASKS AND ACHIEVE TEAM GOALS............................16
CONCLUSION.................................................................................................................................17
REFERENCES...................................................................................................................................18
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INTRODUCTION
The employability concepts are expanded at the huge level and it is essential to attain an
effective understanding of employability skills in order to work in the developing industry. The
focus of the skills is on coping with the complexity that occurs during the work. This report
involved the effective understanding of the professional skills which are necessary for the
health and social care sector (Taylor, 2016). It is essential to possess the understanding of the
"Community of practice" as it helps in various aspects of professional associations, employers,
and career services.
Employability skills are known as transferable skills which are important for an individual to
become employed. It is necessary to possess the certain set of skills which demonstrate the
effective understanding of technical areas and also help in fulfilling the role effectively. The
report helps in assessing and developing own responsibilities. Also, it assists in coping with the
daily operations which are important to resolving the issues. There are certain strategies for
every issue which could be evaluated through certain practices.
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PART 1 SELF REFLECTIVE SUMMARY
INTRODUCTION
Every health care practitioner attained certain interface comprise of principles and aspects
through the workplace platform provided by the Health and social care. The people are
associated with each other through different values, culture, and beliefs. This section will be
focusing on the employability skills and its influence on the HSC setting where the standard of
quality and employability is essential.
BODY
1.1 DEVELOP A SET OF OWN RESPONSIBILITIES AND PERFORMANCE
OBJECTIVES
For developing own skills regarding a specific position in the setting, it is necessary to attain the
certain set of performance objectives and responsibilities (O’Connor and Bodicoat, 2017). For
instance, an assumption has been made regarding the post of the Resource manager in an HSC
setting has been developed below:
Working in the New Castle Council as Resource Manager
Job Designation: Health and Social Care Office or Resource Manager
Job Description: Have to work with the cooperative approach for the service users who are
suffering through health challenges or disabilities. The patients should be provided general
support, practical help, and personal care in order to help them in achieving independence in
the society.
Job Responsibilities: Being a Resource Manager, it is my responsibility to help in the
implementation of the required care plan by conducting the personal care operations. In
addition, the practical and hygiene tasks should be conducted with the support of the social,
recreational, and financial operations. It is expected that certain responsibilities will be fulfilled
at the job level and suitable enhancements will be made with time.
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Performance objectives of the Resource Manager are:
It is essential to build and maintain effectiveness in the standards and performances of council
services through maintaining sustainability between legal and ethical policies for facilitating the
brand.
The professional, as well as personal development, could be attained through programs related
to appraisal, training, and support.
Contribute to the service operation that works with the health, security, and safety processes of
the services.
Work effectively as the team member allocating information regarding the health, security, and
safety processes of the services.
1.2 EVALUATE OWN EFFECTIVENESS AGAINST DEFINED OBJECTIVES
Being a Resource Manager in New Castle Council, it is necessary to deliver quality and efficient
services to the users. I am aware of objective related to work such that sharing relevant
information of the service users. It helps the senior staff in improvising the circumstances of the
service user. It is necessary to complete the observations and recording in order to deliver
information about the progress of service user compared to the care plan. The mission and
vision statements regarding the workplace helps in understanding the job profile effectively
which helps in providing maximum satisfaction to the consumers. New Castle Council possesses
certain protocols like the suitable code of conduct that enhances the performance of the team
and ensures satisfaction among the patient and their family.
There are the certain set of parameters for the performance assessment that are involved in
the performance of staff comparative to the hidden quality of the individual. Also, I ensure to
conduct suitable training programs for the staff members so that they provide maximum
satisfaction. The success of the plans helps in assessing the progress and delivery of services in
a professional and timely manner. The senior staffs are provided with the detail of any
enhancement regarding the progress of the care plan. It is necessary to deal with the harm or
risks abuse with the individual through appropriate action.
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1.3 RECOMMENDATIONS FOR IMPROVEMENT
It is necessary for the groups or teams to attain adequate skills and also assess the strengths
and weaknesses. It is the responsibility of the Resource Manager to fulfil the gaps of skills and
help the team members in attaining required capability by applying the teamwork skills in their
work. The staff members should be provided with instruction regarding the social, recreational,
and financial activities. They also contribute to analysing the safer operations for effective
services under the practices of health, safety, and security. It is recommended to the staff
members that they encourage and improve the healthy participation of the patients and
conduct appropriate functioning. It helps in team building and determining the weak areas
regarding the improvement scope. Also, the timeline should be set appropriately in order to
align the staff activities and ensure that the activities are conducted transparently. Further,
suitable enhancements should be made in the activities.
1.4 MOTIVATIONAL TECHNIQUES CAN BE USED TO IMPROVE QUALITY
OF PERFORMANCE
Motivation is helpful for the staff members in working with high efficiency and attaining
enhancement in their performance. The employees work with their feelings through the
subjective measures of forces for attaining balance. They are not influenced by the changes
made in the setting as they easily work with both extrinsic and intrinsic measures of the
motivational elements. The elements could be aligned through the sustainable performance of
the staff and their duties through the motivational practices.
It could be effectively done through the Motivational theory of Maslow. The theory is helpful in
addressing the stages that enhance the productivity as well as the efficiency of the employees.
In addition, it helps in understanding and accomplishing the self-actualization needs. The theory
helps in fulfilling the required needs as per the stages in the pyramid till the employee achieves
complete satisfaction (Messum, et al. 2015). When the requirement of employees are managed
through awards, bonuses, etc. then it helps in fulfilling their desires and also enhanced their
performance and efficiency.
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CONCLUSION
It has been comprehended from the study that the graduate concepts are helpful for
employability and the skills also ensure personal and professional development. Moreover, an
overview of the structure has been made for enhancing the performance by the suitable
motivation to the employees.
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PART 2 APPRAISALS MEETING WITH PEER-STUDENT
2.1 DEVELOP SOLUTIONS TO WORK-BASED PROBLEMS
There are certain problems which occurred at the workplace in every sector of the hospitality
industry. The problems could be handled by utilizing different kinds of solutions at the
workplace. Different levels of the problem are:
DEFINE PROBLEM
The lack of communication or delay in procedures could result in danger to the life of patients.
Also, it could result in different consequences like the conflict between the staff that works in
the New Castle Council. The problems occurred in a structured hospitality of the patients are
proper medication dose, food supplies, appropriate attention to patients, etc. It is essential to
maintain appropriately structured communication chain as it helps in resolving any kind of
problem.
BRAINSTORMING
The problems could be identified by conducting a meeting with the patient in order to assess
the appropriate resources because it is essential to maintain creative thoughts (King, et al.
2017). A solution for the situation could be that the staff members should check the patient
regularly and update their status sheet.
MIND MAPPING
It is the third method for solving a problem and acquiring required solution so that the problem
could move to the last stage. The problems that are not resolved through brainstorming could
be effectively resolved through mind mapping. The evaluated solution might help in resolving
the problem.
DETERMINING POSSIBLE SOLUTIONS
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The solutions which have been determined through different ideas and efforts help in acquiring
the possible solution among the different solutions.
SELECTING APPROPRIATE SOLUTION
The best possible method for resolving the problem and managing the relationship between
patient and worker should be acquired (Jansson, et al. 2015). Every possible set of the solution
should be assessed in order to utilize the most appropriate one.
APPLY SOLUTION
The current process should ensure the progress of solving the problems effectively. The
resources are available and help in solving the problem which determines the suitable method
for applying the solution.
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4.1 EVALUATE TOOLS AND METHODS FOR DEVELOPING SOLUTIONS TO
THESE PROBLEMS
It is known that the writing skills are an essential skill to possess which is developed with time
and is also called the natural gift. It is a tool which upgrades the knowledge level by performing
under different activities on a basis of daily activity. The records which are present in the New
Castle Council could be maintained through different aspects (Hanna, et al. 2015). There are
various tools which could be utilized in order to develop the writing skills by managing daily
activities effectively. The methods of improvements are:
 Hearing different audios for enhancing fluency in English
 Regularly read newspapers, journals, magazines, and books
 Participating in classes
 Determining the meaning of words through the dictionary
 Joining a behaviour workshop in order to cope with patients
 Attending different competitions
Hence, it could help in analysing the personal as well as professional standards for living and
also enhance the performance and knowledge.
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2.2 COMMUNICATE IN A VARIETY OF STYLES AND APPROPRIATE
MANNER AT VARIOUS LEVELS
The process of communication could be conducted in a two-way manner which helps in
building mutual understanding and most appropriate method for communicating with anyone.
The business prospects and services of the organization could be outsourced to other
organization in order to expand resources (Hampson and Junor, 2015). The major function of
the organization is to build the healthy relationship with the individuals. There are various kinds
of styles which could be utilized at different levels such as:
 Assertive Communication
 Passive Communication
 Assertive and Passive Communication
The style is recorded appropriately in order to develop the required worksheet through
communication-based patterns and behaviour. It is essential to consider posture, facial
expression, body language, gestures, and voice of words and tone for healthy communication.
The recorded styles are:
 Conscientious – Cautious, Sceptical, reflective, and Questioning
 Influencing – Accepting, outspoken, warm, and fast-paced
 Dominant – The questioning and sceptical and also outspoken and fast-paced are
included in it
 Steady – Warm and acceptance means of communicating
The workers in the New Castle Council must follow the conscientious communication style for
conducting the current processes. It is necessary to communicate calmly with the patients
along with the supervisor in order to maintain healthy communication. It also helps in different
situations like the assurance is provided to the patient during the payment method such that
different questions might ask regarding the course of operations in a cautious manner.
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4.3 THE POTENTIAL IMPACT OF THIS STRATEGY ON YOUR
ORGANISATION
It has been evident that the experience of writing communication is helpful in accomplishing
the organizational goals. The effectively involve the stakeholders and other important people to
showcase the growth of the business. The enhancement in the perception and behaviour also
helps in attaining potential influence on the wiring communication process. The communication
strategy could be easily showcased and helped in building personal as well as professional plan.
It could be connected with focusing on the strategies and key elements that are essential to
mixing with the general policy goals. The benefits of communication with other people could be
summed up with the skills of listening and hearing (Jackson, 2016). In addition to this, it could
be related to the administrative professionals of different level and a huge range of industries.
The resources which could be utilized in order to enhance the skills of staff members are
conducting seminars and workshops along with required training at the certain period of time.
It is helpful in enhancing their skills through substantial processes. The process is changed in
order to attain effectiveness such that the patients are treated well will care and warmth. It
helps in maintaining the organization reputation among the users and also helps in
accomplishing their objectives.
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