Developing Employability Skills for Career Success: A Practical Guide

Desklib provides past papers and solved assignments for students. This project focuses on developing employability skills.

MANAGING PEOPLE AND CAREERS
1

Table of Contents
Introduction................................................................................................................................3
Cover letter.................................................................................................................................4
Curriculum Vitae........................................................................................................................6
Application form........................................................................................................................8
Interview practice.....................................................................................................................11
Assessment centre practice......................................................................................................12
Conclusion................................................................................................................................13
Bibliography.............................................................................................................................14
2

Introduction
Strong people management skill is beneficial for the success of a business. It is very
important for the companies to boost their people management skills so that the employee
morale can also be boosted. The study will provide guidance on the people management
process. The analysis will be performed on Marcus Evans THG sports company.
Marcus Evans THG sports provide sports ticketing services to the customers of UK. This
company was founded in 1983. The company has 69 branches globally and employs around
3000 people in the world. The organisation has provided access to more than 350 events
every year (marcusevans.com 2019).
3

Cover letter
4

From: Diana Stanciu
Hyde Close, London, E13 9BD
To: Stephen Mackenzie
Marcus Evans LTD THG group, London
Subject: application for the position of account manager in Marcus Evans LTD THG
sports group
Date: 12.04.2019
Respected Sir
I am writing this letter for following up the discussion during the seminar last month. I
was highly inspired and motivated by your speech. Thank you for sharing such
informative knowledge with us. I would like to let you know that I have completed my
graduation course on April 2019 recently. I have pursued degree on account
management. I have researched about your organization and found that there is a
vacancy for the post of accounting manager. I have found the job advertisement on a
popular job portal. I have found that your organisation has achieved fame for managing
their employees very well. I have also read several reviews posted over internet. I have
found that most of the employees have found job satisfaction while working in this
group. It is stated that the company believes in their employees, which has been
beneficial for their growth. I have a degree on account management. I have also
achieved good scores in my academics. I have also worked as a trainee manager in a
reputed organisation so that I think I will be able to work successfully in this job role.
I am particularly interested in this job role as I think this job role will help me to
develop my accounting skills and achieve my personal goals. I believe that I am an
excellent candidate, as this job role matches with my qualification. I have demonstrated
strong working skills while working as a trainee manager. I can resolve problems on
my own and have a strong decision-making skill.
5

I think I will be able to contribute to the growth of the organisation. Working with
Marcus Evans THG sports will be an honourable position for me.
I have attached my CV with the cover letter I believe that you will find me
qualification and skills will be a great match to the job role. I am looking forward for a
face-to-face meeting where we will be able to discuss on how my educational
qualification and credentials will contribute to the organisational development of
Marcus Evans LTD THG sports group. If you have already selected suitable candidate
for this opening, please feel free to hang on my application and contact me for any
future opening. Thank you for your time and consideration.
Sincerely
Diana Stanciu
6

Curriculum Vitae
7

Name: Diana Stanciu
Address: 26 Hyde Close, London, E13 9BD
Mobile number: 013071989
Email:
Nationality: British
D.O.B: 13/07/1989
Education
I have pursued my BA degree from University of Roehampton London, Rosebery Avenue. I have passed
GSCE examination on 2015 with Grade A. In 2017, I have passed college with grade A on mathematics,
statistics and Economics. I have scored good marks in my graduation degree.
Experience
I have worked as an intern manager from January 2019-March 2019. I have worked with Tesco plc in
accounts department. I have developed my management skills in the intern period. I have also achieved
a certificate for performing well.
Interests
I enjoy performing all types of fitness and material art activities. I have always participated in our
college sports and I have achieved certification for fitness. I also enjoy reading new books. I have the
hobby of cooking.
Skills
Communication and interpersonal skills
Problem solving skills
Time management skills
Decision-making skills
Good negotiation skill
Ability of prioritising tasks and allocate it to the subordinates
Ability of conflict resolution
Motivational power
Logical thinking
Ability of working in pressure
Organisational skills
Ability of relating to wide range of people
Flexible and committed attitude to the duty
Ability of managing several tasks at one time
8

Achievement
I have developed my communication skills, which will be helpful for managing a team and
communicating with each other. I have also learnt the problem solving skills while working as an intern.
I have directed the team of intern in the organisation. We faced some problems while working in that
organisation. I suggested some ideas, which was beneficial for resolving conflicts. I have also developed
my time management skills, as I had to submit my work on time. I have directed my college team while
completing my final year. I have also learnt how to make decision on time. I had made quick decision for
resolving the conflicts among my team decision. In this way, I was able to complete project on time.
I have achieved good negotiation skills while working in an organisation. I have also achieved skills of
communicating with new people and managing them. I have developed this skill by working as an intern
manager in Tesco. I have gained experience from the experienced executive of the organisation, which
will be beneficial for my future career. I will be able to apply such experiences in my future. I have also
attended several training programs, which has helped me to develop my skills. I have achieved the
knowledge of how cost of projects can be minimised. This will help me to achieve my personal goals. I
have managed my college project and internship project together at a time, which has helped me to
understand how to manage two tasks at a same time. These skills have helped me to complete my
graduation project and secure good marks in that. In this way, this skills have contributed in my
development and I have also developed my skills.
9

Application form
Why do you want to work for us?
I want to work with Marcus Evans TGH group as the job role matches with my career goals.
The company is a well-established company and I wanted to work in such a company. The
job role of account executive will be suitable for me. I have pursued degree on account
management so that this job suits with my qualification. Marcus Evans LTD THG sports
group is a reputes organisation. Working with such an organisation will help me to
accomplish my career goals. I have researched about this company and found that this
company efficiently manages their employee base. Employees are highly satisfied to work in
this organisation so that I believe that organisation will be beneficial for developing my
skills.
I have developed my communication and other skills, which will be helpful for contributing
to the growth of the organisation. I have already completed internship in a reputed
organisation and learned efficient techniques for reducing costs. This will be beneficial for
contributing to the growth of the organisation. I always had interest in sports so that working
with such a compan6 will be interesting for me. I will be able to perform at my best level.
Thus, I think this is the best organisation for accomplishing my career goals.
Tell us about a time you worked in a group to achieve an objective
I have worked in a group during the intern period. I was selected as the leader of the team due
to my good performance. I have directed the team for completing a project. I communicated
with my team members and guided them for fulfilling our project. They were facing
problems to understand and finish their task on time. I communicated with them and
allocated tasks based on their area of specialisation. This was beneficial for completing tasks
on time. I have also observed that team members are having less communication. Lack of
communication caused misunderstanding in team. I identified that more communication will
be helpful for avoiding such issues. This issue was slowing down the growth of our project. I
decided to take steps as I was accountable for the delay of the project. I started working for
the project together instead of doing it as a home assessment so that I can be able to avoid
such issues. This was beneficial for resolving our problems as the employees could be able to
understand our common goals and perform according to that.
10

A co-operative working environment was created, which was beneficial for developing the
project on time and developing the quality of work. WE have achieved good remarks on the
project as an outcome of it.
Tell us about a time when you identified a new approach to solve a problem.
I have faced the problems of misunderstanding, which was the main reason behind the delay
of work. I have taken immediate action for controlling such situation. I have observed that
lack of communication may be harmful the company. Lack of communication may lead to
conflicts also. I was accountable for the completion of project and the conflicts so that I
found that I should improve the communication skill so that I can be able to manage my
team. I started allocating the task based on the skills of the members. I also conducted more
meetings during the intern hours. I instructed my team members to work in the time of intern
so that they can be able to ask help from other members. In this way, a cooperative culture
was developed (Alvarez Sainz et al., 2019). It was beneficial for developing the project
quality also. We also faced problem of time management, as the team members were not
allowed to work outside office. I made decision on time management process.
I instructed my team members to help other members if their work is being over before the
estimated time. This was also beneficial for the growth of communication. This process was
helpful for developing my skills also. I have learnt that the quick decision-making approach
is beneficial for the growth of the organisation. As an outcome, the communication among
the team was developed which was beneficial for completing the project. Apart from that, I
have also worked in the basket weaving club member at university. We had to raise £100 for
contributing in the local community. I suggested collecting £25 from each member so that we
can be able to collect money fast. In this way, we were able to contribute to the charity on
time.
Tell us about a time when you had to manage a number of different priorities and
complete a number of tasks in a short amount of time
I have managed different priorities and completed number of different tasks while completing
the projects of college. I was team leader of the project team of college. We had several
different projects of different subjects. The submission date of every project was very close. I
made decision on prioritising a task that is more important. I found that the project of
accounting was more important and the submission dates of other projects were later. I
11

communicated with my team members and took the responsibility of allocating tasks to them.
I divided the projects into small tasks and allocated it to the members. This was beneficial for
completing tasks on time. Co-operative environment was created in our team. In this way, we
had been able to finish the project on time (Nelson et al., 2016). I could be able to start
another project as that project was completed before time. As a result, we could submit all the
projects on time. Team members communicated with each other. In this way, our
communication was also developed.
Tell us about a project you worked on that required you to persuade others to your
point of view
I have worked on the project of account management project for completing the internship
course. As a leader of the team, I directed my team members for completing the project. I
allocated such tasks to the employees, which will be beneficial for the development of
teamwork. I communicated and motivated my team members for increasing their
performance level. I found that a member is good at calculation I allocated the ratio analysis
task to him. In this way, I allocated the tasks to the members. I was able to develop the
performance skills of members by motivating them resolving their problems. I ensured that
the environment of co-operation is being created. I aligned our common goals with the team
goals and directed the team members towards the achievement of objectives. I presented my
view of aligning setting such objectives to the employees and made it transparent to them.
Team members were able to understand that they will be able to develop their personal skills
and achieve their own career goals. We were able to produce a good quality project on time.
As a result, we all got good remarks for efficiently completing the project.
12