Developing Employability Skills for Career Success

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Employability Skills

Table of Contents
Introduction....................................................................................................................................................3
LO1 Be able to determine own responsibilities and performance.................................................................4
1.1 Develop a set of own responsibilities and performance objectives.....................................................4
1.2 Evaluate own effectiveness against defined objectives.......................................................................5
1.3 Make recommendations for improvement...........................................................................................5
1.4 Review how motivational techniques can be used to improve quality of performance......................5
LO2 Be able to develop interpersonal and transferable skills.......................................................................7
2.1 Develop solutions to work-based problems.........................................................................................7
2.2 Communicate in a variety of styles and appropriate manner at various levels....................................7
2.3 Identify effective time-management strategies....................................................................................8
LO3 Understand the dynamics of working with others...............................................................................10
3.1 Explain the roles people play in a team and how they can work together to achieve shared goals...10
3.2 Analyse team dynamics.....................................................................................................................11
3.3 Suggest alternative ways to complete tasks and achieve team goals.................................................12
LO4 Be able to develop strategies for problem solving..............................................................................14
4.1 Evaluate tools and methods for developing solutions to problems....................................................14
4.2 Develop an appropriate strategy for resolving a particular problem.................................................14
4.3 Evaluate the potential impact on the business of implementing the strategy....................................15
Conclusion...................................................................................................................................................16
References....................................................................................................................................................17

Introduction
The organization performed many tasks including the generation of skills in their workers. The
skills of employees are very important and the skill can be achieved by experience and training.
The organization provides training for making them understand their roles and responsibilities.
The team is selected in such a manner that the effective working can be done with complete all
the task before time. The team dynamic increases in a positive direction. The strategy is to be
developed for managing time so that the team can complete the task within the time.

LO1 Be able to determine own responsibilities and performance
Introduction
The organization goal can be achieved on the basis of an employee’s performance and how much
responsible they are. There are several responsibilities need to be followed by them. There are
many methods to improve their performance.
1.1 Develop a set of own responsibilities and performance objectives
Own Responsibility Objective
There are some responsibilities of Employees for self-improvement and organization
improvement. The employee or person working in any organization need to maintain their work
with responsibilities. These responsibilities are:
Direct or indirect relationship- the person needs to have a relation or connection with other
workers in an organization. There should be proper communication between them so that the
effective working can be done with creating the environment more comfortable.
Adaptability- The person working in the organization must have the adaptability skill which
helps in accepting the changes and can adapt all new policies. For surviving in any organization,
the person should have all the feature of adaptability.
Quick Learner- The person working in an organization must have the capability to learn the
things fast with effective development in the skills. The quick learner can understand the
problem fast and can also provide a solution fast.
Decision maker-
The decision making should be effective so that the work can be completed on time. The quality
of decision making should be good and effective in a positive direction.
Development of discipline and other related skills-
The development should be in all skill if a person working in a big organization. The person
should have discipline, ethics, serious for work, punctual, etc. There are many more
responsibilities required in an organization.
Performance Objective
The performance of the person working in an organization should be effective for improving the
output of the organization. The performance objective includes:

Setting and monitoring performance- The performance of the working can be improved by
monitoring progress or working. The Monitoring process improve the understanding of own
work and comparing it with the expected report.
Motivation System- motivation is a big source for improving performance. This can be done by
salary increments, incentives, personal meeting, Advance Training, Promotions, recognition,
self-motivation, etc.
1.2 Evaluate own effectiveness against defined objectives
The employee or person working in the organization must have skills to full fill all the
expectation of the company. The employee must have their own benefit so that they can be
motivated toward the goal and can perform well. There are several processes involve for
improvement in the process of performance. The worker should follow all the rules and try to
complete the work before the deadline. There should be more and more learning. There should
be working beyond the expectations. The worker must set their goal according to the
organization’s goal. There must be monitoring of own work with a progress report so that the
actual and expected performance can be calculated. All the responsibilities should be followed
by more interested. With time, the promotion or demotion will help to understand the quality of
work provided.
1.3 Make recommendations for improvement
The selected process is balanced but has less benefit for employees. The System can provide
different motivational things to increase performance. The bonus and incentives can be given to
the employees to booting their performance. The appreciation can help for self-recognition and
improvement in the understanding the team goal. The improvement can be performed in the
salary department. The appraisal system can be used for motivating the workers, Special or high
level of training can be provided to a selected person can also help in improvement in the
performance. The ranking method can be used to appreciating the best performance of the
organization. The ranking method can involve a checklist, paired comparison, weekly based
ranking or monthly based ranking, etc. Self-Motivation can be provided using different activities.
1.4 Review how motivational techniques can be used to improve the quality of
performance
The Motivation is pone of the main part of any organization to improve the performance of all
the workers in the organization. There are some processes involve in the motivation technique
which can improve the quality of performance.
Motivational Theories
There are several theories which can be used by an organization for improving the performance
of employees. The process includes many ways for improving motivation field.

Incentives, Bonus and rewards
The best motivation can be given to any employees is to provide bonus and rewards. The
incentive can boost the performance of any employee. The increment in the salary can be given
to them so that they always try to work more and improve the quality of work.
Self-motivation
The Self-motivation can be key to improve the performance of employees. The personal meeting
or discussion can be conducted to understand the problems at a personal level. This will increase
the belief of employee in an organization.
There are several more factors affecting the motivation of the employees which can improve the
performance of all personnel working in an organization.
Conclusion
Determining own responsibilities will help to improve the performance and to achieve the goal
of the company as well as a personal goal. Motivation is the key to improve the performance of
all employees. Motivation will also make them aware of their responsibilities.

LO2 Be able to develop interpersonal and transferable skills
2.1 Develop solutions to work-based problems
Executive Summary
The problem can arise in several ways. The argument occurs between the staff which is due to
the workload they are facing. They think that they have to work hard for completing the task
before the deadline. As per their work they are not getting the results.
The problem needs to be solved as soon as possible as the problem can cause a serious effect on
the organization. The steps involved in solving problems:
Identify the actual problem - The identification should be done so that the clear scene can be
understood. Should analyses everyone views and participation. So, identification should consider
these views.
Understanding participation and interest - This step includes an understanding of all the
persons involved in the problems and how many peoples got affected by these issues. The
solution must be on the basis of satisfaction to all.
Listing all the possible solutions
There can be a different solution available but the solution must be best to satisfy all staff. This
step includes brainstorming.
Analysis of the options
The positive and negative impact should be considered and analyzed.
Selection of the appropriate option
The best solution is found and the selection process is performed. There can be multiple
selections according to the situation.
Generate Documentation
This process involves the writing of all the situation and the solution to be followed. The
agreement of all the staff is also documented.
Monitoring
The monitoring process involves the process of checking the actual progress. There might be a
situation which can cause the problem again so this should be monitored properly.

2.2 Communicate in a variety of styles and appropriate manner at various
levels
Communication is the process of exchanging thoughts with another person. The thoughts and
information move from one person to another in different ways and different levels.
Communication must be effective so that the actual use of the information can be implemented.
The effective communication includes Verbal and Non-verbal Communication, Formal an
Informal communication, etc. The verbal communication involves communication which is done
verbally example by talking, delivering a speech, shouting, using buzzers, using a mic, etc. The
Non-Verbal Communication involve the communication which is not performed verbally i.e.
visually. Non-Verbal communication involves communication by hands, eyes, body language,
face gestures, video, image, etc.
Formal communication is communication performed in informal places like office, meetings,
conferences, etc. Formal communication is mostly with higher and lower authorities where
discipline is followed. The informal communication is followed by communication between
informal groups, friends, etc. this communication include Gossips and other talks which have no
motive related organization. This also includes rumors which are a negative part of this
communication.
2.3 Identify effective time-management strategies
Time Management Strategy The workload is distributed
among the team and the
priority of all the tasks are
set. The highest priority work
is done first.
The objective for work is set:
The main objective is set with
small objectives. The
objective is set according to
the complete work.
Appointing the team
members:
Extra Learning:
If any person is not able to
understand the way to
perform the task then the
extra training can be given.
Time estimation:
The task must be completed
as per the estimated time. The
estimated time should be less
than the deadline so that the
time is left of another
polishing task.
Introduction
In an organization, time must
be managed according to the
deadline. The assigned work
needs to be submitted before
the deadline so that the
overall performance can be
increased.

The task is distributed among
team members and is given
by deadlines. All the
distributed tasks should be
completed according to the
deadline of the complete task.
There are different strategies
followed for managing the
time.
The steps involved:
Distributing and Prioritizing
Work Load:
The appointment is set
according to the
requirements. All members
are appointed separately.
Working strategy:
The work is performed in a
regular manner. The steadily
is followed for complete
work.

LO3 Understand the dynamics of working with others
3.1 Explain the roles people play in a team and how they can work together to achieve
shared goals
Designation Orientation Work to be
Done
Contribution in
the Goal
Achievement
Weakness
Resource
Investigator
People Create new
ideas and
investigates all
the available
resources.
High Level Over optimistic
Team Worker People Responsible for
completing the
work of the
whole team with
the given
deadline.
Medium Have to work
extra if the team
failed.
Co-Ordinator People Provide
coordination
between the
workers and
other staff. The
work is
managed in a
team.
Medium Can be
considered as
manipulator
sometimes.
Plant Thought Generate
solution for
solving different
problems in the
organizations.
High Need to focus
each and every
incident deeply
which requires
effective
communication.
Sometimes they
forgot the actual
incident.
Monitor
Evaluator
Thought Monitor all the
activities and
process. It
provides
judgments.
High Slow in decision
making.
Specialist Thought The dept
information is
Medium They provide
information

provided related
to any part. This
person is
responsible to
provide
knowledge to
the team.
more than
requirement i.e.
information
which is not
required.
Shaper Action This person is
responsible for
maintaining the
team and
making them
move according
to requirement.
Medium They can be
aggressive or can
force to work in
a particular
manner.
Implementer Action Generate a
strategy for
work and
develop plans
for different
tasks.
High Slow process for
positive
planning.
Completer
Finisher
Action Polish the work
and perform all
required task to
be performed in
the end. This
also deals with
the quality of
the work.
High Sometimes the
quality of work
can affect the
quantity of work.
The teamwork can provide effective working and increase the overall performance. The
performance of an individual can be control by managers and team leaders. The work objective
should be initialized earlier. The Team worker provides all the necessary information related to
the work. Coordinator coordinates the team with the help of Plant and Monitor Evaluator. The
work should be completed with flexibility and adaptability. The continues Monitoring is done so
that the small deflection can be seen. The information is given by Specialist according to the
strategy made by the implementer. The shaper makes it possible for a complete team to work in a
required manner. All the resources are provided accurately by Team Worker after an
investigation by Resource Investigator. The Completer Finisher provide the final polish to work
and submit it to the organization.
3.2 Analyse team dynamics
Introduction

The term team dynamic shows the overall effect on the team by the individuals. The roles and
behavior of a one-member affect other group members. The team dynamic can be positive and
negative. The positive dynamic includes the trust of one another with effective decision making.
And negative can cause misunderstanding and wrong decision making.
For selecting the effective Team Dynamic there are some steps involved.
Team selection
The section of the team is an important task as the work is to be completed with the selected
team. The team selection should be done according to a requirement which includes selection
according to the roles and skills.
Team identification and team formation
In this step, the team is identified according to the role they have to perform. The roles are
assigned and the work is distributed accordingly. The team is built completely with all
commitment.
Evaluation of the teamwork
The planning for all work is performed in this stage. The team leader is assigned with work and
all are given with the targets. There should be proper communication set up so that the work is
reported with time.
Final submission
After all the activities the final submission of the work is performed. All the task need to be
submitted on time as following the quality work.
Conclusion
The team should work together to achieve a team goal with less time. The team dynamics can be
improved by following the necessary steps. The selection process will improve with the available
options.
3.3 Suggest alternative ways to complete tasks and achieve team goals
Level of
Management
Method Can be
applicable for
Team Goal or
Self Goal or
Organization
Goal
Impact
High-level
Management
required
Conduction
Meetings
Specialist, Co-
Ordinator and
Team Worker
Team Goal and
organization
Goal
Impact on team
members
Medium Level
of management
Hosting Brain
Storming
Shaper,
Specialist, Team
Self-Goal, Team
Goal and
Impact on team
members