Employability Skills Report: Employee Performance and Strategies

This report examines employability skills, focusing on the performance and responsibilities of employees within an organization, specifically referencing BHP Billiton. It explores methods for determining employee responsibilities, evaluating performance, and recommending improvements, including techniques like tracking progress and encouraging open communication. The report also delves into developing transferable and interpersonal skills, identifying workplace issues like discrimination, and proposing solutions such as equitable training and promotion processes. Furthermore, it analyzes team dynamics, suggesting strategies for effective teamwork and time management. The report emphasizes the importance of employee motivation, the Hawthorne effect, and the use of techniques to enhance productivity. It also highlights the significance of communication styles and the need for a balanced approach to personal and professional life for optimal performance.

EMPLOYABILITY SKILLS
STUDENT NAME:
STUDENT ID:
UNIVERSITY:
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Table of Contents
Introduction....................................................................................................................................3
Task 1: LO1: Ability to determine responsibilities and employees performance...........................3
1.1 Development of responsibilities and employees performance [P1.1]......................................3
1.2 Evaluation: [P1.2, D1]..............................................................................................................4
1.3 Recommendations [P1.3]........................................................................................................4
1.4 Review of techniques [P1.4, M1].............................................................................................5
Task 2: LO2: Ability to develop transferable and employees own interpersonal skills..................6
2.1 Identification of work based issue and solutions [P2.1]...........................................................6
2.2 Communication of problem and solution [P2.2, M2]................................................................6
2.3 Strategies used to effectively manage time [P2.3]..................................................................7
Task 3: LO3: Dynamics involved while working with others..........................................................7
3.1 Important roles and suggestions for effective teamwork [P3.1]...............................................7
3.2 Analysis of the team dynamics in the organization [P3.2].......................................................8
3.3 Suggestions [P3.3, M3]...........................................................................................................8
Task 4: LO4: Development of strategies.......................................................................................9
4.1: Evaluation [P4.1, D2]..............................................................................................................9
4.2 Strategy and justification of the problem [P4.2].......................................................................9
4.3 Evaluation of potential impacts [P4.3, D3].............................................................................10
Conclusion:..................................................................................................................................10
Reference Lists:...........................................................................................................................11
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Introduction
The following study strives to provide an opportunity for assessment and development of the
basic understanding of the performance and responsibilities of the workers upon entering a
workplace. The preparations that starters have to undergo while preparing for employment have
been assessed. Development of responsibilities, performance objectives, the scope of
improvement and evaluations of effectiveness are some of the main points that have been
highlighted. The topics that are discussed also include the methods of development of solutions
for particular problems as well as communication of distinct and diverse styles and manners.
Explanations detailing time-management strategies, roles of specific personnel in a team,
gelling of differing team members as well as the analysis of the dynamics of a team are some of
the main features of this study. Herein, the topic is about employability skills through which the
development of tactics including tools and method evaluations help in providing an overview of
the potential impact of a tactic on the overall business.
Task 1: LO1: Ability to determine responsibilities and employees performance
1.1 Development of responsibilities and employees performance [P1.1]
The employees play a very vital role in the overall structure and functioning of any organization.
In a case of BHP Billiton, the sense of responsibility on the part of the personnel is of
fundamental and paramount provide proper importance for efficient working (Anitha, 2014,
p.95). An important aspect of this is the inculcation of a sense of planning. Workers should
carefully plan their job duties with a proper insight on how these duties fit into the overall
scheme. Help in this regard can most likely be obtained from superiors such as managers. The
detailed outline of the priorities and management of time for the allocated job is extremely
helpful in an efficient performance.
Schaufeli and Taris (2014, p.54) are of the view that workers provide the best output when they
are responsible for their continuous performance. The creation of plans and having the sense of
being responsible for the effective completion of their work is a habit that all employees should
develop. A good method of evaluating one’s body of work is the tracking of work progress. This
is another area which should be brought to the attention of the seniors. The maintenance of a
detailed and planned daily report by the working personnel is of tremendous help to the
superiors as well for tracking of progress. The employees should request for regular meetings
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with their team leaders for gaining insights into the direction of work. Any cases regarding
behaviors and complaints are best made known as soon as possible.
The monitoring of the overall performances in work can be done by simple verbal discussions
with the colleagues. These people involved in these discussions can extend from juniors to
peers to managers themselves. The valuable insights thus gained can be effectively compiled in
the form of notes. The assessment of these notes is of tremendous importance for the overall
reviewing of the worker’s output (Zhu, 2014, p.93). Employees should never shy away from
showing these notes and reviews to the superiors during meetings. The personnel should
always welcome all suggestions from any source. They can also suggest ideas that could help
them in improving.
1.2 Evaluation: [P1.2, D1]
In every organization, the employees ideally play a very crucial role in fulfilling the organizational
goals and the overall objectives. To achieve all the goals requires a properly detailed action
plan. Thus, all the employees are required to divide their work accordingly to the organizational
plans. Being an executive in the company, I can very well say the importance of the planning
and how it helps. Planning, however, helps the employees to develop themselves, especially on
the professional grounds. Dhar, (2015, p.422) have said that the continuously revised plans
always help the organizations to check their progress. Further, if any requirements on their skills
are required by their work they can effectively work upon. At times there is a need of special
skills or more precisely said that there are certain technical skills that are required for fulfilling
any particular work. The track of work and plans thus eventually helps the employees to develop
within their best.
Even the proper communication amongst workforce and an effective coordination help in
various ways. Firstly, with the help of the coordination within the organization reduces the work
pressure especially at the time of emergency. Communication even helps in defining the
employees their duties well (Claycomb and Martin, 2013, p.18). The employees are even very
well informed about their actions that need to implement as in according to the particular
situations that arise. The synchronization and communication have eventually helped me
throughout as in meeting up all the deadlines on the given time outline.
1.3 Recommendations [P1.3]
Since being in the organization from a long time many times have encountered various
challenges. One of the most repeated problems that have to lead a grassroots too many other
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problems is the lack of prioritization. Within the organization, all the works schedules and the
daily works of the member of staffs at times becomes a mess. All the employees should
prioritize their work as per their skills, capabilities, techniques acquired by them. Even the
emergency or say the time horizon of the work all are important for in the long run well as the
first and foremost work can be done accordingly. In command to priority, the employees should
learn even to refuse the work. For example, when there are times there are unrealistic goals set
either for a team or any member of the team. In such situation, everyone must first analyze what
all can be done and act accordingly. Further, everyone present in the company should learn to
create a good balance between their personal and professional life. As the disorder in any of
them or an effect of one caused by another ultimately leads an effect in the mind of the
individual. Therefore, the balance should be well created and managed accordingly as a proper
equilibrium will ultimately enhance the creativity levels.
1.4 Review of techniques [P1.4, M1]
In my organization BHP Billiton, there is a lack of employee motivation. Thus, in sequence, to
improve the quality of the performance of the overall workforce various techniques that can be
practiced on the daily basis. Based on my experience acquired while working in the company I
as an individual would effectively use well some of the guidelines that are stated by the experts.
One of the most important concepts is the Hawthorne effect, which insists on the overall
productivity of the workforce. Costanzo and Di Domenico, (2015, p.495) have well mentioned
that the higher levels of the same can be achieved by the management when the work is very
well measured. This measurement if is done by the application of certain tests. For example, in
the company there can be software's can be installed as to see the work done by all folks.
These cans lead to various effective results as; their working time can be tracked. The working
time here means the time each being work despite the lunch and coffee or any beverage
breaks.
Stipulation as per the monitoring of the working hours can lead to the higher productivity levels
(Savovic et al. 2014, p.37). As I have very well observed many times, these breaks are for
longer duration despite the time allotted for each.
Further in the above-stated theory one of the important parameters is the recognition. The entire
staffs within the company if awarded as per their performance will ultimately lead to achieving
the desired results (Dhar, 2015, p.428). Even the employees if provided assurance that their
involvement in the important matters is required by the administration. This will eventually help
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the firm to get appropriate suggestions as the audience for the same is increased and not only
restricted to a few authorities (BHP Billiton, 2017).
Task 2: LO2: Ability to develop transferable and employees own interpersonal skills
2.1 Identification of work based issue and solutions [P2.1]
Despite being a large-scale organization, there are certain problems that are specifically
categorized as work based faced by all. One of the most repeated problems is the
discrimination amongst the individuals. This discrimination is held due to the favoritism did by
the seniors to their juniors. The discrimination caused due to the occurrence of repeated
preferential treatment to some and neglected to others causes various problems (Breevaart, et
al. 2014, p.149).Ideally, this sole effect causes various other problems to arise. The
inconvenience in work is often observed in these areas:
Training: Jia, (2014, p.875) have said well that the training plays a very vital role while in the
overall functions of the firm. As at times some of the individuals that belong to the favoritism
category often get the chance to sharpen their skills set. This is in additional done by the
training provided to them. For example, one team if provided receptive training in comparison
with the other team will only boost the expertise of the team. Thus to overcome this dilemma the
board must ensure that all the teams and additionally the individuals to get required training.
The stability is required to be created well in this context.
Promotions: Witten, et al. (2016, p.16) has said that another major hindrance in the route to
output is what is knowledgeable and clearly seen many times. The promotion needs to get hold
of well by the management is required. This area is very well affected due to an above-stated
problem, which ultimately leads to the lack of motivation. Some individuals even if are not
capable get promotions and escalation in their remuneration. Therefore, to ease out this crisis
each of this kind of activity done by the firm should be tracked. The concerned authority's
persons for this purpose should only report to those who all are knowledgeable, capable and
talented.
2.2 Communication of problem and solution [P2.2, M2]
It is very over and over again seen that in a big corporate house there exists the lack of
communication. The same is required to be effective in various contexts as in laying down of the
problems and even the solutions for the same. Thus, to trounce this setback, there are plentiful
of styles in this context that are stated by various experts. The formation of the styles are done
in the perspective of the observation, challenges that the proficient have come a crossed.
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Some of the important, relevant styles that can be very well applied to the chosen entity are:
Assertive: The assertive style is the most popular and favorable style for many. As according, to
sit there is advice that there needs to create a well-managed point of symmetry is mandatory
(Voinea, 2015, p.11). This is done when communicating the required information, problems,
suggestion without playing any games. The games in the organization are in general
manipulative and cause many other issues. The major ones are the confidence levels, change
in the behavioral attributes. The important examples of this are the protection of both the duties
and the rights. The emotional expressions which individual reflects when there is the change in
the behavior either due to some personal or professional reason.
Manipulative style: This approach is helpful as at times there is a need to influence others.
Although the companies do not use this influence attribute as a purpose to cause any harm to
anyone via any ethical means (Rapp, Bachrach and Rapp, 2013, p.688). For example, the
ability to influence others is needed to convince the clients to attain the contacts. Apart from the
influence, the other useful characteristics are the facial expressions, voice, language, etc.
2.3 Strategies used to effectively manage time [P2.3]
On day to day basis, the firm beautifully practices some of the strategies well as to improve
efficiency.
Identification: The resources that can help in the doing the works easily and on time are to be
recognized well on my entity that on time (Alcacer and Chung, 2014, p.1760)
Ideally, the resources are put into various categories as by the chunks of the manpower,
financial resources such as capital; updated technological factors are all major concerns. This is
continued ahead by channelizing all of them as per the needs.
Interruption through various means: The interruption in work is caused due to amplified reasons.
The important ones that affect the work broadly are the excessive use of the social media
especially in the working hours (Rapp, Bachrach and Rapp, 2013, p.668).The effective
measures are taken by the firm well such as blockage of the websites that are connected to
social media and its huge networks. Even the management has taken effective remedies to
acquire the reasons that cause interruptions such as gossiping, politics. These reasons affect
the mindsets of the individuals the most. The effective remedies in this context are the good
division of the team, which ultimately leads to minimal rising of these issues.
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Task 3: LO3: Dynamics involved while working with others
3.1 Important roles and suggestions for effective teamwork [P3.1]
While working in the team, there are numerous roles that all the members need to play well. The
effective panel occupation helps both the individual and the company too. As once there was a
problem of the guidance in respect with a very important work. There was a lack of course of
action that needs to be implemented and even the way for the application for the same was
missing. Thus, it was very well solved by the instructions of the leader. The leadership is an
important role that is played very well in the team.
Even there are assured course of remedies that if applied well helps in achieving the shared
goals. The prime one is the development of the tool that tracks the routine of the team and their
work performed by them. The implementation of such reports helps will ultimately find out the
problems they are facing. Even if any propositions required easing out the work pressure, all
could be sorted out well (Mitchell, et al. .2014, p.8). All these actions save time and enhance the
yield of the production levels.
Interaction: This amongst everyone present in the squad can derive effective results. For
instance, the better interaction apart from profession leads to the help in evaluation and
assessment of the attributes that everyone differs. This can improve by starting of groups or
activities such as fun, sports, etc.
3.2 Analysis of the team dynamics in the organization [P3.2]
The dynamics that are well functioned in the entity. One of the most important features that are
well followed is the discipline. The discipline is the very vital for any profession. This involves the
playing of various roles intact all the roles at the time. The production, marketing, sales,
technology and the other important functions of the departments are all arranged out well
(Costa, Passos, and Bakker, 2014, p.19). Within the firm all the activities if done in a disciplined
way leads to the reduction of pressure of the pupils involved. Apart from the pressure the goals,
deadlines, and objectives are duly completed on time.
Feedback: There exist a separate department and tool to collect feedback from the folks
working together. They can join out all their feedback whether their suggestions or any problems
they face while working. This is one the most effective way to report well to the audit and the
higher level of management panel.
Communication: A properly designed communication channel runs effectively at present. The
communication helps in the understanding of both the work and the associates that are
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interrelated (Tang, 2014, p.280).As it is essential for all the associates that there exist smooth
flow of communication within the panel as well as outside the panel.
3.3 Suggestions [P3.3, M3]
Despite being a big corporate house and the effective team dynamics that it runs there are
certain short comes that need to be well addressed by the concerned ones.
Firstly, the feedback that is collected should be done as per the departments. This leads in
fastening of the suggestions, techniques, and problems at an ace speed. Apart from the
feedback Secondly, the parameters that encounter the discipline needs to be strong. The
discipline should be made much stronger. As in there should be the proper application of the
tool to be done that records the individuals the time they enter the office and their existing times
too. This incorporates the seriousness in the work they do which will ultimately lead to the
achievement of the objectives.
Further, the communication levels should be made stronger. As there are many times the
overseas calling which face troubles. This problem should not be ignored as the momentous
changes and propositions are all ignored. Even there is a delay in the work many times.
Task 4: LO4: Development of strategies
4.1: Evaluation [P4.1, D2]
The pressure of job: It is one of the most occurrence problems that are faced by many. The
management head and the top executive panel all frequently face this scenario. The pressure
often affects the associate's relation amongst them. Excessive of pressure or the workload
given to anyone and not equally distributed give rise to discrimination, which is ethically
considered as unfair practice (Pakdil and Leonard, 2014, p.4600). At times the expectations
from the seniors to their juniors are increased. Many times these are unjustified and unrealistic.
The goals and targets that are stated are neither as per the concerned individual skills,
expertise which leads to the cause of various other factors. The entire unfair practice
demotivates the individual or in simpler language simply instead of increasing the confidence
levels decreases it. To solve this issue, there can be valuable apparatus designed as to keep
continuous roadway and also a look out of the way to further eradicate such circumstances.
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4.2 Strategy and justification of the problem [P4.2]
From above it can be clearly seen that the pressure of the work in altogether is the major
concern for many. Thus, the hierarchy needs to take develop the certain set of strategies and
implement accordingly. The proper environment should be built within the workforce. For
example, the healthy environment reflects the positive and vigorous cordial relationships that
work very well amongst the folks working as a team (Bak, 2013, p.15).The help of physical
fitness can be taken. There can be a properly surround golf course be done, or the badminton
court can be done which makes the office campus interactive to work in. Even the gym can work
as a good option as now a day's many are interest in the involvement in the physical activities.
The mental fitness of the employees reflects the ability enhance output levels that are very well
needed in the context of the overall growth of the individual as well as the entity. Further special
programs such as office picnics can be arranged well to reduce the pressure faced by people
working together. The office picnics if properly arranged can work as refreshment to all.
4.3 Evaluation of potential impacts [P4.3, D3]
There are abundant potential outcomes that came forward in the context of the application of
the strategies that are stated above to solve the above-stated predicament. Mancini et al. (2014,
p.1243) all have mentioned that as the fitness both mentally and physical levels are important
for sound balanced human being. As the balanced and sound personage working in the groups
represents a better an ideal image. The fitness perspective that is served well either through the
help of the games such as golf, cricket or badminton all teaches cooperation, obedience, and
sincerity. The cooperation is very well required by all to fulfill all the shared goals and objectives.
Even the regular practice of gym of all those who are not interested in the games is the best
option. The blood pressure levels, the cholesterol, diabetic’s check i.e. the sugar are all
regulated as per the required for everyone. Even the gyms equipped with latest machines bring
mental peace.
The office trips done in either a year i.e. annually or monthly always prove refreshment. All
these factors give the feeling of belongings to the workforce and thus help in sustain them.
Conclusion:
It is concluded that in this entire assignment the employability skills that are very well
accustomed in the chosen organization. The determination of the ability of the performance of
the responsibilities and the effectiveness in the same in the company are very well come
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across. The impact of the development of the interpersonal and the important skills that are by
the reference of the employees are very well covered. The different communication styles that
are very well effective and how they are applied well in the perspective of the numerous
problems. The dynamics that are effectively well in the analysis of the various problems are
enclosed, and the stated chosen firm objectives. The tools, strategies that all in together are
effective for the occupation based problems. The line of attacks that are evaluated well in the
context of the problems that evolve on the day to day basis in accordance in the firm is all well
covered.
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