Employability Portfolio: Skills, Application, Reflection, and Gaps

This report delves into the significance of an employability portfolio, emphasizing its role in showcasing skills and professional documentation. It identifies essential skills for the tourism industry, such as empathy, teamwork, and problem-solving. The report includes a self-assessment of current skill levels and provides evidence to support these claims. A mock job application for an HR manager position within the tourism sector is created, complete with a CV and cover letter. The report concludes with a reflection on skill gaps and identifies future actions to address these deficiencies, ensuring the development of a robust professional profile. The report also includes references from various sources to support the claims.

Employability professional
development

Contents
Describe the importance of an employability portfolio...............................................................3
Identify your current skills levels................................................................................................3
Discuss evidence of your current skills levels.............................................................................4
Choose a job that you would like to apply for within the tourism industry................................4
Create a mock application for that job by attaching your CV and covering letter
Curriculum Vitae.........................................................................................................................5
Reflect on any gaps in your skills levels and identify future actions to remedy this..................6
REFERENCES................................................................................................................................8

Describe the importance of an employability portfolio
A portfolio is defined as compilation of word samples as well as professional documentation
which requires proof for accomplishment of the work (Moss, Gibson and Dollarhide, 2014).
portfolios are a great way for demonstrating competencies which are used in resume or talk
regarding an interview. These are used during our job search and it works as an evidence of
relevant skills and abilities. These are helpful for business owners, contractors and consultants
for providing work samples to potential clients. There is need to archive samples of work to a
portfolio that is useful for tracking accomplishments in context of job or client search. Portfolios
are useful while preparing an unexpected situation like sudden change to the job or layoffs.
There are some professions in which portfolios are used for showcasing the work. There are
several values of portfolio within career when an individual want to get best opportunity in work
for success. There is need of effective and informed conversations for developing good career.
Identify your current skills levels
There are various skills required for working efficiently within hospitality and tourism industry.
These will help for the person to manage several problems in empathetic manner. There are
several scenarios in which managers of tourism industry have to work under pressure. There is
requirement of investing in training so that achievement of goals and objectives as possible. As a
tourism manager, there are some skills required for managing functions and tasks. Empathy and
emotional intelligence is required for becoming depersonalised and determine the factors which
will lead to success of organization (Murdoch-Eaton, and Sandars, 2014). Teamwork is another
quality required by tourism managers so that there's improvement of performance and how
activities and tasks can be done for improving the working conditions. Stress and time
management are also required for managing the work in proper manner and analyse the need of
working efficiently. Problem solving is another skill which is required for dealing with various
issues with clients and achieving goals. Being innovative and strategic thinker are also required
for tourism manager in managing different activities of the operations within hospitality industry.

Discuss evidence of your current skills levels
There are several skills which are suitable for the job chosen within the tourism industry.
Some of these are described below
 Empathy and emotional intelligence: these are digital transformation which are carried
within hospitality and tourism industry. These skills will help in investing in human
capital for finding the best innovative solution and determining success of the
organization.
 Teamwork: this is a skill which is need of various companies and organisations working
within hospitality industry. It provides ability for integrating into existing team and
managing the best candidate for work.
 Stress and time management: this is an important skill among hospitality managers as it
provides help in managing heavy workload at a faster rate (Olsen, 2015). There is need of
preparing to multi task and remain calm while providing service and achieving customer
satisfaction and efficiency.
 Problem solving: there are several situations where hospitality managers have to face
difficulties while dealing in several issues of clients. There is need to learn how a
manager has to work under crisis and get best solution for problems.
 Strategy and innovation : tourism HR managers have to be innovative and develop
strategies in order to enhance customer satisfaction. It is seen that innovative skills and
strategic planning will help in achieving best opportunities and managing established
procedures and plans.
Choose a job that you would like to apply for within the tourism industry
The chosen job role is HR manager within tourism industry. The managers of HR
department focuses upon increasing employee satisfaction and involvement.

Create a mock application for that job by attaching your CV and covering letter
Curriculum Vitae
John Paul
Bay street, London -83789
Personal Information
I have graduated from ABC University and presently working as an intern in Summer
tours and travels.
Aim
To utilize and develop analytical skills and knowledge within practical environment of travel
and tourism industry.
Higher education
 MBA in tourism from XYZ University (2018 - 2020)
Key skills
 Strong and effective communication
 Good dealing with clients and customers
 Manage time and learn independently
 Think logically and propose reasoned solutions
Work experience
Intern in Summer tours and travels, London (April 2020- present)
Job duties:
 Developing good relations with customers
 Working in a fast paced environment
 Making plans of attractive trips and tours for customers
 Assist people to various places and tours
ABC company (Unpaid work experience) summer 2019
Job duties:
 Assisted in managing foreign tourists and making them feel comfortable.
 To communicate with new clients/people

Awards and achievements:
 Won intercollege football match
Education
XYZ COLLEGE (September 2015- 2018)
Interests
 Photography
 Sketching
Cover letter
My name is John Paul and this writing is for getting job in your university. I have graduated
from XYZ university and here, I have managed to complete my studies in hospitality and tourism
field. I have to improve my individual skills and I must do it happily for this reason. In the other
side, by delivering successful and effective training programs, leadership learning of the mine is
possible (Prosek, and Hurt, 2014). As an HR boss, I have built personal as well as technical skills
for working. I also worked hard to reach this degree and it is important for me to make further
attempts to improve my career and profession at all times and not to turn fondly. For the
continued growth of my career, I have had to make successful choices and engage in numerous
preparation or encourage the practice workshops. There are effective skills within me and by
using these I can attain organisational goals and objectives. There is need to manage the role and
responsibility as the tourist manager in company and attain goals.
Reflect on any gaps in your skills levels and identify future actions to remedy this
I've graduated from reputed College of hospitality management last year and started an
internship within a reputed tourism organization after completing my studies. In initial stages, I
was given 3 months training which helped me to understand how to deal with different type of
customers and clients as it is one of the most as it is one of the most important aspect of tourism
industry. I have evaluated that human resource Department. There are several practices within
my industrial placement at Paris. There are several roles and responsibilities of human resource
management which have to be understood in proper manner for conducting the business tasks of
tourism industry. There are several functions like hiring, training, Labour relations,
compensation, coordinating with employees, etc. are effectively managed by me in my training

period. In my internship, I got to know that for getting a permanent job I have to work hard and
manage all responsibilities of HR manager within tourism industry in proper manner. Moreover,
ethical coherence in HR is also present within this business. It is important to understand needs
and requirements of employees so that outcomes and results of human resource are good. I've
evaluated the reason behind human resource management to have an effective communication
with employee's. This is seen that I've good knowledge about human resource functioning within
tourism industry and hence I have various opportunities within the market to get a good job. I
think communication skill also plays an important role within tourism industry. It enhances the
way in which other functions are completed in efficient manner. This includes front office, food
and beverage, doorman, back office Department services which can be done in proper manner.
Tourism industry also deals in finance, housekeeping common man maintenance, sales, it and
marketing which are also required to be operated successfully by using communication process.
HR Department of the company has to focus upon maintaining good functioning and operating
of all these functions. I think I have good communication skills and HR skills are also developed
within me during the internship time. These skills have helped in attracting other employers to
focus upon considering me for job role and responsibilities which they are providing.

REFERENCES
Books and Journals
Moss, J.M., Gibson, D.M. and Dollarhide, C.T., 2014. Professional identity development: A
grounded theory of transformational tasks of counselors. Journal of Counseling &
Development, 92(1), pp.3-12.
Murdoch-Eaton, D. and Sandars, J., 2014. Reflection: moving from a mandatory ritual to
meaningful professional development. Archives of disease in childhood, 99(3),
pp.279-283.
Olsen, B., 2015. Teaching what they learn, learning what they live: How teachers' personal
histories shape their professional development. Routledge.
Prosek, E.A. and Hurt, K.M., 2014. Measuring professional identity development among
counselor trainees. Counselor Education and Supervision, 53(4), pp.284-293.
Ramia, E. and et. al., 2016. Mapping and assessment of personal and professional development
skills in a pharmacy curriculum. BMC medical education, 16(1), p.19.
van Aalderen‐Smeets, S.I. and Walma van der Molen, J.H., 2015. Improving primary teachers’
attitudes toward science by attitude‐focused professional development. Journal of
research in science teaching, 52(5), pp.710-734.