Unit 24 Employability Skills: Travelodge Case Study

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UNIT 24 EMPLOYABILITY SKILLS
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Contents
Introduction....................................................................................................................................................4
LO1................................................................................................................................................................5
1.1 Develop a set of own responsibilities and performance objectives.....................................................5
1.2 Evaluate own effectiveness against defined objectives.......................................................................6
1.3 Make recommendations for improvement...........................................................................................7
1.4 Review how motivational techniques can be used to improve the quality of performance................8
LO2................................................................................................................................................................9
2.1 Develop solutions to work-based problems.........................................................................................9
2.2 Communicate in a variety of styles and appropriate manner at various levels..................................10
2.3 Identify effective time-management strategies in relation to the work-based experience or in your
role as a manager at Travelodge..............................................................................................................12
LO3..............................................................................................................................................................13
3.1 Explain the roles people play in a team and how they can work together to achieve shared goals...13
3.2 Analyze team dynamics.....................................................................................................................13
3.3 Suggest alternative ways to complete tasks and achieve team goals.................................................13
LO4..............................................................................................................................................................15
4.1 Evaluate tools and methods for developing solutions to problems with reference to your chosen
organisation or Travelodge Hotel............................................................................................................15
4.2 Develop an appropriate strategy for resolving a particular problem of labour turnover with
reference to your chosen organisation or Travelodge Hotel....................................................................16
4.3 Evaluate the potential impact on the business of implementing the strategy. You should consider
both financial and non-financial impacts on the business.......................................................................17
Conclusion...................................................................................................................................................18
References....................................................................................................................................................19
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Introduction
The report will be discussing the various processes that are associated with employee turnover
and employee feedback in order to deal with the effective application of various strategies that
can be used in the growth of employee potential skills. The report will also take care effective
application for the growth and development of various processed associated with the
development of strategies to analyse current issues and strategies associated with the
development of employability skills thus helping in the growth of future aspect of the employees.
The report will analyse various methods associated with the checking and development of
strategies associated with the development of standards associated with the growth of the Travel
Lodge. There will support the development of techniques to analyse employee development and
performance structure of the employees. The report will be highlighting various aspects
associated with the growth of the company along with employee satisfaction.
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LO1
Introduction: The report will be describing various objectives which are required to maintain
the team spirit and employee sustainability in Travelodge. In order to develop an effective
workplace following actions are needed to be taken by the management.
1.1 Develop a set of own responsibilities and performance objectives
The collection of responsibilities includes:
Personal responsibility: This role contains self-ethics and roles that are needed by management
in order to define their thinking and capability in order to deal with the subsequent situations and
challenges in the system.
Adaptability: The more adaptive and flexible one is the better they can adjust with the overall
needs of the scenario thus making a productive environment in the workplace. There is a need to
be more open and more interactive with the team to help them innovate and generate better ideas
in the workplace.
Decision-making process: The overall decision making is needed to be accurate and timely in
order to resolve the issues in the workplace thus helping in the growth of personal interest and
development of an individual.
Employee legislations: One of the major parts of responsibilities includes awareness and
application of employee rights and also applying employee legislations effectively in the
workplace in order to deal with the current laws of the country (Rosenberg, et. al., 2012).
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1.2 Evaluate own effectiveness against defined objectives
The personal effectiveness with respect to the defined objectives can be understood by analysing
current qualities and experience of an individual and making effective changes in the growth and
development of a senior along with the team. These can be done by:
 Setting personal objectives: The major aim is to set a target for self along with team
thus helping the overall development of Travelodge and the working pattern of self. This
has been effective in the development of overall business development and generation of
new ideas in the growth and development of an individual.
 Monitoring performance: Frequent performance maintenance is mandatory in order to
deal with the development needs of an individual and making subsequent changes in the
objectives and performance criteria. Apart from that, there is a need to develop effective
changes in the work culture based on the feedback attained. This can help in the
development of the effectiveness of the performance of an individual. This can help in
bringing new skills and techniques to the development of Travelodge (Rosenberg, et. al.,
2012).
 Developing qualification and skills: In order to effectively apply the needs to the
individual development, there is a need to develop personal skills and knowledge in the
growth of an individual thus effectively applying the same in the growth of the associated
employees.
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1.3 Make recommendations for improvement
In order to improve current techniques and improvise the objectives, there is a need to identify
the overall needs for the improvement of an individual. This can be done by adopting the
following measures:
 Analysing strength and weakness: This can help in identifying the strength of the team
and individual and making effective application of the same on the growth of the team
and making subsequent changes in the performance structure. Similarly analysing the
weakness can help in the identification of various needs of the employees associated on a
personal or a professional level.
 Training sessions: Arranging various training sessions can be helpful in making
effective changes in the knowledge output of the employees and making them learn
various skills associated with the growth of an individual thus making them ready for
competition (Andrews and Russell, 2012).
 Monitory benefits to the people: Giving revised salary structure and also helping them
with incentives and bonuses can help them to make effective changes in the growth of
personal interest of the employees.
 Performance ranking structure: There should be effective performance measuring
system that can be used in order to deal with the needs of employee performance and
make sure they are performing as per the development of an individual thus taking into
consideration of various processes that are being used to monitor employee performance
in the growth of an individual and their performance.
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1.4 Review how motivational techniques can be used to improve the quality of performance
Application of motivation factors and theories Maslow’s Hierarchy of Needs can help in the
growth and development of various needs that are being used to understand the psychological
and physical needs of an individual thus taking in consideration social and economic factors
associated with them. These theories can help in developing a relationship between manager and
employees and also creates proper functioning in that feature. These motivation techniques are
useful in order to deal with the subsequent changes required in the growth and development of an
individual thus taking into consideration various other features associated with the application of
knowledge by the team and performing as per the task.
These techniques help in rising best performance from each individual thus taking into account
various policies associated with the growth of an individual thus taking into account current
ideas and inputs given by the team. This also motivates employees to be very creative and
participative in the working structure of the company thus taking into account the overall needs
of the company (Andrews and Russell, 2012).
Conclusion: This has been observed that there is a need to make more practical and easily
available objectives for an individual in order to deal with the effective development of
employees in the future.
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LO2
2.1 Develop solutions to work-based problems.
Introduction: The report will be addressing some major work based problems that have been
identified while working with Travelodge. There have been certain solutions also identified with
them.
Problem 1: Decision-making
In this problem, the major issues are to identify the situation and take an accurate decision at the
accurate time there is a need to know in depth the cause of these problems. Thus decision-
making skills are necessary to identify the development of actual cause and apply all necessary
skills in the growth of the issues and make effective application of the same on the issues. This
can be solved by training the employees well in order to make them available for upcoming
situations.
Problem 2: Work Load Management
There are certain situations that have been used in order to deal with the workload and workflow
in the hotel thus employees feel a little worked up and burden with the workload of the
organisation. There is a need to train them to maintain time and work and also take care of time
management skills on day to day basis in order to deal with the effective development of an
individual (Omar, et. al., 2012).
Conclusion: Taking Effective and calculative steps to deal with these situations can help in the
development of better output in the workplace and manage all situations effectively.
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2.2 Communicate in a variety of styles and appropriate manner at various levels.
Letter
David Cross
Xyz Ltd,
London
28th April 2019
Senior management
Xyz Ltd,
London
Subject: Addressing work-based problems in Travelodge
Respected Sir/Mam,
This is to bring your kind attention towards some of the problems that have been seen in the
development of the organisation. With the development of the organisation, there are certain
issues that are being faced by the employees while working. One of them is poor decision-
making skills that can be due to lack of required training in the growth of the company thus
taking into account the changing trends and growing competition in the surroundings there is a
need to provide regular training to the employees and make them ready for all the subsequent
changes in the surroundings.
Another issue is lack of time management skills among the employees thus increasing workload
on the employees which eventually creates panic and lack of motivation among the people and
they eventually lack interest in work. I would request the management to take some serious steps
to develop the work culture and make effective application of the same on the development of an
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individual.
In order to develop a progressive workplace there is a need to take little initiatives to develop
team and their potential.
Thanking you,
David Cross
Memo
Memorandum
To: All the employees
From: David Cross
Date: 29th April 2019
Subject: Workforce problems management
This has been observed that the employees are dealing with certain problems associated with
workforce management which has been reducing their skills and motivation level in the
workplace. The management has taken an initiative to address all the issues and take effective
steps to deal with the needs of the environment and make it better. For that, there are certain one
to one initiatives and training sessions being launched in order to deal with the needs of the
employees. All the employees are requested to share their ideas and views to the management
and make effective participation in resolving the issue.
It is requested to all the employees to attend a seminar for the same tomorrow at 09:30 AM.
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2.3 Identify effective time-management strategies in relation to the work-based experience
or in your role as a manager at Travelodge
Introduction: In order to deal with the problems there have been certain time management
strategies that are being used in order to deal with the problems associated with the development
of Travelodge. Some strategies to deal with time management issues can be seen as under:
 Prioritising workload: The employees are needed to make a checklist and prioritise the
overall needs of the company in order to deal with the needs of the organisation thus
helping them to deal with effective development in the workplace.
 Setting work objectives: They can make short term and long term objectives in order to
deal with the changes in the workplace thus achieving those objectives can help them
 Working steadily rather than erratically: A steady and focused approach in the
workplace can help in the development of the overall performance of an individual and
making effective changes in the growth and development of an individual thus taking in
account the overall workflow (Omar, et. al., 2012).
 Time for learning: The more they take out time to learn new things better they can
develop skills and knowledge to deal with upcoming issues in the competition. This will
help them to develop better skills and raise the development of Travelodge.
 A reliable estimate of task time: There should be a soft deadline taken by an individual
to deal with the effective application of the needs and take in account various other works
associated with the development of an individual and their needs subsequently.
Conclusion: These steps can help in the development of various features that are needed in order
to deal with the effective application of time management skills for future aspects of employee
development.
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