Report on Employability Skills and Professional Standards in Tourism

This report assesses the employability skills needed for a career in the tourism industry. It begins with an introduction outlining the importance of these skills and then proceeds to discuss key concepts like the Theory of Work Adjustment and Self-concept theory of Career development. The main body of the report focuses on three key tasks: identifying personal strengths using the Gallup strength finder, relating these strengths to professional standards within the travel and tourism sector, and outlining the specific job requirements of a tourism officer. The report emphasizes the importance of communication, flexibility, and a positive attitude. It concludes that developing these skills and meeting professional standards are crucial for securing a job in the tourism sector. The report also includes a list of references including books and journals that were used to support the analysis.

Employability Skills

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Task 1...........................................................................................................................................3
Task 2...........................................................................................................................................4
Task 3...........................................................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
The present report is undertaken in order to make necessary judgments about the
effectiveness of the skills which needs to be possessed by a candidate for his/her domain of
job(Watty, Jackling and Wilson, 2014.). The report will discuss the standards in relation to the
skill set which needs an attention from the candidate side to make sure that he/she secures the
desired job.
MAIN BODY
Task 1
Being a student under the graduate scheme, i have studied different theories which have
benefited me in making a professional from an individual. There were different theories which
been studied during the term of the course i have been into, but there were two of them which
has impacted me in a significant way and they are: Theory of work adjustment and Self-concept
theory of Career development(Abas-Mastura, Imam and Osman, 2013). Through these theories i
have learned a lot about how a candidate who wants to pursue his dream job can develop the
certain skills required for that particular job. The two above said theories have made me
understand the difference between type of works small, big, important, etc.
Also for the purpose of getting my dream job i have identified the strengths that i have in
order to more work on them and make my CV more strong so that employer lay more emphasis
on it. For finding out the strengths i have used Gallup strength finder and i have come up with:
Voice, Communication, Flexible, Team player and Time management as my strengths. Talking
about my voice it is bold, strong and audible enough. My voice speaks my confidence towards
the respective matter. Communication refers to those skills which are needed to talk to another
person and make him understand your point of view. I am flexible to every situation that comes
my way. I am a good team player because i never let down my team members and in need i
always help them. Meeting the deadlines is what i strive for, that's why i think i can manage the
time very well.
These set of strengths will help me in building my confidence level towards people, the
more i talk to strangers the more i develop as an individual and professional(Herman, 2015).
Moreover these strengths will help me achieve the desired objective of my life.

Task 2
As i want to be in a travel and tourism industry, thus relating to it many professional
standards shapes the career of an individual. Among which some standards are there in the
industry which help me to achieve the desired outcomes in an appropriate manner(Laetitia
Garrouste and Rodrigues, 2014). One of the professional standards in relation to this industry is
to have a good communication skills, Flexibility, Positive attitude towards the things and
behavior towards people should be gentle.
The above standards are important for me as i am planning to have my career in travel
industry these traits in my personality will help me succeed in the interviews for the desired post.
To inculcate these standards in my personality i will have to attend different course which will
build my confidence towards the sector. To build good set of communication skills i will read the
books, novels, newspapers, etc. which help me to gain knowledge as well improve my skills.
Engaging in more and more things and matters will help me to improve my opinion towards the
various things and also will help in generating flexibility towards different circumstances that
comes my way. Being in the tourism industry behavior of the candidate towards its client plays
an important role so in order to keep that in control(Brooks and Kay, 2014). These all traits if
inculcated will help me and my employer in making ab good brand image if they selects me. But
if i am able grab all the traits in me then i will be the preferred candidate for the employers in an
interview.
For able to present me as desired candidate over the job i have relevant skills which is i
am hardworking, good team player, honest, punctual, good communicator, reliable and
professional and organized. Since meeting the professional standards will help me in achieving
the desired set of aim and objectives which i have set for myself after he course. But Further it
will make me learn and develop and get used to the new skills that is digital skills therough
which i can track my work and other things.
Task 3
The job which i am looking for after my graduation should be like this: As a tourism
officer you will develop and promote tourism in order to attract visitors and generate income for
a particular region or site(Ngoo, Tiong and Pok, 2015). The role is varied and may include many
different types of work. Key areas include marketing, visitor management and the development

of tourism products, services and facilities. Depending on the level of the role your job may
involve strategic planning, particularly in local authorities.
As a tourism officer, you'll need to: produce and commission tourist information,
including art work, and write press releases and copy for tourism guides and newsletters, set up
and attend exhibitions and holiday shows, organize special and seasonal events and festivals,
devise and plan tours, and arrange itineraries, order products and services, provide funding and
business advice and send e-newsletters to local businesses, develop e-tourism platforms,
including websites, and construct business databases(Jayaram and Engmann, 2014), write and
present reports for committees, plan and write funding applications, work on product
development, give talks to local parties, community groups and schools, and handle media
enquirers, undertake market research with members of the public and visitors to particular
attractions, carry out strategic planning and development, e.g. commissioning and/or producing
tourism strategies and economic impact studies for implementation; lobbying, devising and
implementing marketing campaigns(Detsimas and et.al, 2016).
Since i have been able to develop all these traits which a particular tourism handling
person should have i think whenever my interview will be conducted i am able to use the STAR
topology in order to specify the interviewers about my capabilities of handling the situation and
presenting it in a way that will help me improve overall.
CONCLUSION
From this report it has been concluded that for having a certain set of Employability skills
is important to crack the interview process because interviews are attracted to those only.

REFERENCES
Books and Journals
Abas-Mastura, M., Imam, O. A. and Osman, S., 2013. Employability skills and task performance
of employees in government sector. International Journal of Humanities and Social
Science. 3(4). pp.150-162.
Brooks, R. and Kay, J., 2014. Enhancing employability through placements in higher
education. Higher Education, Skills and Work-based Learning.
Detsimas, N. and et.al, 2016. Workplace training and generic and technical skill development in
the Australian construction industry. Journal of Management Development. 35(4).
pp.486-504.
Herman, C., 2015. Returning to STEM: gendered factors affecting employability for mature
women students. Journal of Education and Work. 28(6). pp.571-591.
Jayaram, S. and Engmann, M., 2014. Developing skills for employability at the secondary level:
Effective models for Asia. Prospects. 44(2). pp.221-233.
Laetitia Garrouste, C. and Rodrigues, M., 2014. Employability of young graduates in
Europe. International Journal of Manpower. 35(4). pp.425-447.
Ngoo, Y. T., Tiong, K. M. and Pok, W. F., 2015. Bridging the Gap of Perceived Skills between
Employers and Accounting Graduates in Malaysia. American Journal of Economics.
5(2). pp.98-104.
Sin, C., Tavares, O. and Amaral, A., 2016. Who is responsible for employability? Student
perceptions and practices. Tertiary Education and Management. 22(1). pp.65-81.
Watty, K., Jackling, B. and Wilson, R. M. eds., 2014. Personal Transferable Skills in Accounting
Education. Routledge.