Employability Skills Report: Task Analysis and Solutions

This report provides a comprehensive analysis of employability skills, focusing on a case study of Travelodge. It delves into the development of personal responsibilities and performance objectives, including strategies for improving customer satisfaction and increasing sales. The report assesses own effectiveness against defined objectives, offering recommendations for improvement in areas such as time management and communication. It explores motivational techniques applicable to the Travelodge environment, including positive reinforcement and various motivational theories. Furthermore, the report addresses solutions to work-based problems, team dynamics, and strategies for resolving issues like labor turnover, concluding with an evaluation of the potential impact of implemented strategies on the business. The report uses traffic light skill audit and communication skill to analyze the skills. It also uses McGregor's Theory X and Y to explain the motivational theories.

Employability Skills

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Develop set of own responsibilities and performance objectives....................................1
1.2 Own effectiveness against defined objectives..................................................................2
1.3 Recommendations for improvement................................................................................3
1.4 Motivational techniques can be used to improve quality of performance........................3
TASK 2............................................................................................................................................4
2.1 Solutions to work-based problems...................................................................................4
2.2 Communicate in a variety of styles and appropriate manner at various levels................5
2.3 Identify effective time-management strategies................................................................6
TASK 3............................................................................................................................................7
3.1 The roles people play in a team and how they can work together to achieve shared goals. .7
3.2 Analysing the team dynamics...........................................................................................8
3.3 Alternative ways to complete tasks and achieve team goals............................................9
TASK 4 ...........................................................................................................................................9
4.1 Tools and methods for developing solutions to problems................................................9
4.2 An appropriate strategy for resolving the problem of labour turnover in an organisation10
4.3 The potential impact on the business of implementing the strategy..............................11
CONCLUSION .............................................................................................................................11
REFERENCES ...............................................................................................................................1

INTRODUCTION
Employability skills refers to transferable which are required through a person to make
them employable. These are considered as necessary qualification for several job positions for an
individual. It includes behaviours and skills which are required for each person in every job.
Knowledge as well as skills are helpful for person to deal with many different situations which
are arising at workplace in better manner (Collet, Hine and du Plessis, 2015). On the other hand,
employability skills provide knowledge related to time management strategies which assist in
maintaining effectiveness in order attain set targets. This present report is based on Travelodge
company that deals in Travel and Tourism sector. It is private firm that operating in hospitality
sector throughout United Kingdom. In this report will be studied about the own responsibilities
as well as performance objectives. In order to improve performance quality, firm uses the
motivational techniques. Also there will be discussion of effective solutions related to work-
based issues. Roles which people play in team and work together to attain shared goals will be
mention here along with potential impact on business of executing strategy.
TASK 1
1.1 Develop set of own responsibilities and performance objectives
Own responsibility as well as performance management is concerned with self-
management. It can explained as ability of person to give valuable outcomes for particular job. In
Travoldge company, I am working as as manager and my focus is on enhancing productivity of
company. Generally, main role of manager is to planning, organising, coordinating, directing,
staffing etc. Other than this, main role of manager is to manage all activities related to operations
in a proper manner. There are some own responsibilities as well as performance objectives
mention below:
Own responsibilities
Personal responsibility- As manager, it is my responsibility to manage resources and
staff members in order to attaining particular organisational aims. I provide training to new and
existing employees for enhance their skills.
Direct and indirect relationships- It is a responsibility of manager to provide proper
guidance and deal with staff in better way in order to attain set goals. As manager in Travelodge
Hotel, I maintain direct and indirect relationship with them. In addition to direct relationship, I
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am familiar with them and share my opinions. In indirect relationship, I deal with them in
professional manner.
Ability to learn and develop within work role- I should be capable enough to learn new
skill and knowledge in an organisation. It helps me in increasing performance along with
subordinates to achieve set goal. I should be able to develop this learned skill and knowledge
very effectively at my workplace.
Employment legislation- As manager, it is my responsibility to know about all
employment legislations and also apply them at workplace. On the other hand, if there is any
change happen in legislations then it is my responsibility to update all employees about them.
Performance objectives
The performance objectives are:
 Improve average customer satisfaction rating.
 Increase total sale of hotel by 15%.
Individual appraisal system- It is helpful for motivating employees of Travelodge to and
make improvement in weak areas to perform job. In order to enhance performance of employees,
I need to provide them positive working environment, promotion, enhancement in salary etc. on
the basis of capability. In context to individual appraisal system, I uses Behaviour- Focused
Performance Appraisal to analyse behaviour of employees regarding work and company. In this,
rating scale is used for measure behaviour of employees.
Time management- In context to enhance my time management skill as well as
employees performance, it is necessary for me to manage time on the basis of activities. On the
other hand, it will helpful for me in assign each task to every employees in set time period.
Communication- I should communicate very effectively with employees of an
organisation. This helps in better performance of individual as well as organisation. It is
performance objective of individual for doing any work.
Traffic light skill audit
Time management skill Weakness( I
really need to
work on this)
Neutral(Not
entirely sure)
Strength(I am
really confident I
can do this)
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I am able to organise my time so I am easily
completed my task till given deadlines.
✔
I clearly know that where should go for help
and support if I faced difficulty to complete
my task.
✔
I keep a diary or notepad so that I can always
remember when I have to attend conferences,
seminars and meetings.
✔
I am aware of the things that are the reason to
waste time and able to avoid them when have
work to complete.
✔
Communication skill Weakness( I
really need to
work on this)
Neutral(Not
entirely sure)
Strength(I am
really confident I
can do this)
I am confident when I contribute ideas and
views during the decision making process
✔
I am able to produce correct and appropriate
information by writing letter and memos etc.
✔
I am confident during the time of explaining
new concepts in meetings
✔
I am able to write correct applications and
letter and there are not any grammatical,
punctuation and spelling errors.
✔
1.2 Own effectiveness against defined objectives
As from above set objectives, my own effectiveness against them are as follows:
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Improve average customer satisfaction rating- Here in this objective I am able to
manage and provide services to 5-10 customers at a time. I can easily fulfils their needs and
demands and give them good experience. But when number of guest increase my effectiveness
decrease. I could not able to handle such large crowd at a time. For example, as a HR manager, I
can manage small or temporary team but not able to manage a big team that are working to
achieve important goal of the company.
Increase total sale of hotel by 15%- In this set objective I can easily convenience 5 out of
10 people who are coming for hotel booking. They are self comer in order to avail facilities of
hotel which reflect my effectiveness. The remaining 5 are not convinced which reflects my
weakness in objectives. For example, as a HR manager, I have not good communication skill so I
unable to attract more consumer because I do not make better communication with them and not
provide necessary information to them.
1.3 Recommendations for improvement
From the above set objectives, there are some recommendations given below:
 As a HR manger, I ned to make important in my time management skill because there in
some areas I face problems to manage time according my task. To make improvement in
this skill, I will set objectives and targets and will try to achieve them in set time period.
 I will make important in my communication skill because in have good oral
communication but I feel problems in written communication related to grammatical and
punctuation errors. For making improvement it, I will attend training and learning
sessions that are organised by he company.
 As a manager, I should focus on providing high quality goods and service to satisfy
customers. Through this, they will be loyal towards Travelodge and sustain for long
period of time.
 For improving sales and enhance performance level of staff members, I should provide
them training and development programmes.
 As manager, I should use appraisal criteria in each quarter because it will help in analyse
performance of employees and also provide them accordingly so that they can overcome
from their weakness and give their high performance.
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1.4 Motivational techniques can be used to improve quality of performance
Motivation is the process where a person get reward or appreciation for good
performance by company. This help an organization to make their employees more dedicated
and keen to give quality outputs. Motivation is an effective way to enhance performace level of
an individual, team and organisation in an effective manner (Asonitou, 2015). Travelodge can
motivate their employees for goof performance by rewarding them, making promotions and
appreciation. Travelodge company uses different motivational techniques for enhance motivation
of its staff members:
Providing positive environment- This is a technique an organization can use to motivate
their employees. In this they have to provide a an environment where employees can share their
ideas and make sure about the knowledge of to perform well. Encourage the team work made by
them. Always be available when employees need the organization to support them.
Provide incentives- Incentive is one of effective way to enhance motivation of
employees. Under this, Travelodge company develop individual incentives for every employee
or a team in order to motivate them. Incentive can be in the form of financial or non- financial.
Rewards- In this, it is necessary to give rewards to those employees which are perform in
better manner and give their better performance. Through this, they can be perform in better
manner and focus towards give higher performance (Andrews and Russell, 2012).
Theories
In motivation, main role of manager of Travelodge is to provide positive working
environment to employees and also include them in decision making. They this, they will feel
that they are main part of company and focus towards achieving goals.
Under this, motivational theory of McGregor mention below:
Theory X- According to this theory, people are lazy and like to avoid work. They do not
want to take responsibility and prefer to be supervised. In this, punishment and rewards system
works better for them.
Theory Y- On the basis of this theory, people are always ready to work and confident.
They are motivated in order to attain objectives with in given period of time. They work together
without arising conflict at workplace (Benson, Morgan and Filippaios, 2014).
As a HR manager, I will follow Theory Y because the people who are working according
this theory, they are always ready to work and confident to do their work. If any task allotted b y
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the management department, this theory provide motivation and objectives and aims are easy to
achieve cause of motivation. Thei are not need to any others motivation and there are not arise
any conflicts and problems so doing work is easy.
TASK 2
2.1 Solutions to work-based problems
In present business world, organisations like Travelodge Hotel are performing operations
and at the time of business, many issues could be raised in front of organisation. Mostly,
conflicts among staff can be seen at hotels and this could be considered as basic but major
problem. It is required for hotel managers to look into this issue and try to make decisions
through which problems could be resolved. In present context, certain issues are mentioned
beneath:
Problem analysis: Problems like high turnover rate of employees, cultural difference and
more could easily be resolved through proper analysis as it could directly show a number of
alternative solutions for issues.
Problem:
 The main problem inn Travelodge is that the employees turnover of the company are
increased and various issues are creating cause of cultural differences etc.
 Working environment of Travelodge Hotel is not preferable for employees and due to
this hotel is lacking somewhere in retaining staff for a longer time frame.
 Organisational Culture of Travelodge Hotel consists with different civilisations, this
developed communication gap among staff (de Guzman and Choi, 2013).
Solutions
Organising training and development sessions- The issues of employees turnover are
occurring cause of lack of employees learning and development activities. For solving this
problem, the organisation can organise training and development or motivational and learning
sessions or programs. With the help of them the employees can make improvement in their skills
and knowledge that can be helpful for them for their career growth. And the organisation will not
facing these kind of issues.
Researching changes at workplace: Above points are directly creating an unfavourable
working environment which directly impacting negatively upon sales and profitability of
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Travelodge Hotel. As a result hotel's reputation got decreased at marketplace. Even the culture of
entity is not good where problems of employees are not heard. Due to this, there is
communication gap between manager and staff.
Generating and choosing Solutions: Being a manager in Travelodge Hotel, it will be my
duty to conduct meeting and ask all the employees to visit on a regular basis. In the meeting, it
will be very easy for me to analyse performance level of staff. I am also going to do a few
activities that would help employees in knowing each other. Away with this, I will be using Six
Hats Strategy which was proposed by Edward De Bono's that could aid in resolving issues and
some steps are given below:
White Hat rule: Through this, past information could easily be analysed in order to make
determinations.
Red Hat rule: This step will help me (manager) in resolving problems considering gut
reactions. Through this, solutions can be made while looking at emotions of staff. Cultural
differences could be decreased to minimal through red hat rule (Dhiman, 2012).
Black Hat rule: Basic rule which basically incorporated to make decisions considering
different sources of problems.
Green Hat rule: Another rule, that will help me in finding staff that are more creative
and their innovative ideas could easily aid Travelodge Hotel in improving their operations.
Yellow Hat rule: This rule shows optimism along with brightness. Positive light could
easily be spread so that issues could be resolved and achievement.
Blue Hat rule: Process control is another name of this rule where the ideas could easily
be implemented through which issues could easily be resolved and if problem is dry then
activities could directly be conveyed among green hat thinking.
Henceforth, above given points could directly aid me in developing right decisions on
different problems that Travelodge Hotel is going through. For an instance, cultural differences
at Travelodge Hotel could be managed and resolved using Green Hat rule (Jackson, 2012).
2.2 Communicate in a variety of styles and appropriate manner at various levels
Communication plays a very crucial role in smooth running of operations. It helps in delivering
thoughts, ideas, etc. to the other person through which there is less misunderstandings and
complications in Travelodge. In order to communicate effectively, there are various methods to
which helps in building effective relationship with the employees and the customers. These are
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verbal communication and non verbal communication.
Verbal communication- It is a method of communication which uses auditory language
to communicate with other individuals. Thus, verbal communication uses sound, word, pitch,
etc. Thus, while communicating with the team members of Travelodge, verbal communication
is practised through which the employees are able to speak about their perspectives and deliver
business strategies to other team members. Addition to this, verbal communication is very
important in hospitality industry as there is a continuous engagement of the employees with the
customers at different areas such as reception, restaurant, and other departments. Hence, it is
important for the management of the respective hotel to provide certain training programs
which can polish the professional verbal communication of employees and improve the service
quality of Travelodge (Jones, 2013).
Non verbal communication- It is a method of communication which includes gestures,
body language, facial expressions, etc. through visual, auditory and kinesthetic channel. It is
very important to have a positive and professional non verbal communication quality in the
employees of Travelodge as body language is very important in hotel sector. Similarly, it helps
in building a welcoming and respectful showing image of the employees in the point of views
of customers. Similarly, non verbal communication plays a vital role while communicating in
meetings and other professional communication. Hence, the management can also provide
certain training sessions which will help in providing awareness of non verbal communication
and helps in learning the correct body postures while communicating with the customers. These
kind of communication practices assist in managing direct connection with customers by
implementing posit8ive gesture and posture towards them and services practices. In hospitality
industry these kind of communication play a most important role in order to building direct
connection with potential services users.
Letter
To,
Senior Manager
Travelodge Hotel, London
7 February, 2019
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Respected Sir,
As a HR manger, I have observed that Trvaleodge are facing some issues and problems
related to employees turnover and cultural differences etc. all these issues and problems are
reducing and damaging the reputation of the company in the market. So to overcome these
problems, it is decided that training and development and induction or ordination programs will
be organised for the workers and employees.
Your sincerely
Advert Joseph
Memo
From: Advert Joseph, HR manger
Date: 7 February, 2019
Subject: to inform about the training and development.
From past 5 months, Travelodge is facing the problem of employees turnover and cultural
difference that affect the revenues and profitability of the company and also reduce or damage
the reputation of the company. So the management department of the company decide to
provide training and learning or development sessions to the employees for improving their
skills and knowledge. So that the organisation can reduce these problems or issues.
Sincerely
Advert Joseph
2.3 Identify effective time-management strategies
Time management refers to process of planning as well as organizing time on the basis of
particular activities. In employability skills, time management is required because it is helpful in
performing activities on the basis of set time period.
Prioritising Workload: It is necessary to give importance to priority assign work
according to set time period. It will be helpful for Travelodge firm to complete wihin stipulated
time. As significant work should be done first and then less importance should be focused.
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Setting objectives: In context to perform activities in proper way, it is necessary for
manager of Travelodge company to set objectives so that employees can work accordingly
(Jackson, 2014).
Making and keeping appointments: It is essential to keep or maintain records of daily
basis activities as well as upcoming appointments. It will help in guide employees regarding
activities which need to be complete on the prior basis.
Work steadily rather than erratically: In this, while performing activity, any hurdles
should be avoided and task need to be perform steadily in order to gain the positive outcomes.
Time for learning: For learn about specific skills, it will take particular time period. For
an example, in Travelodge, employees have lack of listening skills and for develop them 2 to 3
months are required (Jackson, 2014).
Reliable estimate of task time: It helps in determining that time period which given top
an individual for improving skills was appropriate or not.
Time management quadrants
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There are four quadrants of time management, they are as following:
Important and Urgent- In Travelodge, it is follow by the company when there are crises,
issues, problems and emergencies. For example, if the roles and responsibilities contribute to the
achievement of the goal, it is important and urgent when it is important to achieve these
responsibilities on time.
Important but not Urgent- In Travelodge it is important in prevention, planning and
improvement but not urgent. For example, when employees perform any task than it is important
to make plan or make important in them if need. But it is not not urgent that that plan will be
convert in actions at once.
Not important but Urgent- In Travelodege, if the HR manager have any task and have
time of 3 months for completing it. The planning is urgent to complete this task but it is not
important that this task will be complete within 1 or 2 months.
Not important and Not urgent- In Travelodge, if the rules and procedure are al ready
provided by the management department for completing the task and not monition the time
period of that. Than it is not important and urgent to make plan for it.
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TASK 3
3.1 The roles people play in a team and how they can work together to achieve shared goals
The company hire three employees as position of marketing specialist, team manager and
coordinator.
Marketing specialist
The company provide this person market specialist post because he had the knowledge
related to marketing specialization and help the company to its marketing planning and designing
various strategies. The marketing specialist conduct market research to find out the customers
requirements, needs, habits, tastes and preferences or trends. They make plan and develop ideas
for creative marketing campaigns and the main purpose of them is to provide relevant
information about the clients and generate solutions and ideas for solving the problems which are
occur in the company. In Travelodge, marketing specialist achieve its goals by finding out the
problems and doing research and development for them and achieve their business and growth
targets. Assisting and analysing marketing data, plan and executives and maintain awareness on
best practice marketing techniques or tools for achieving the shared business goals.
Team-manger
He the leader of a of group of employees, overseeing the daily operations of one section
within the company. In Travelodge, a team manger set goals for the group and decides that what
work needs to be done to meet those goals which they set for the company. The team manager is
hired by the company because he had the skills and knowledge of mange the team so that the
team active its organisational goals in the given period of time. They provide and arrange
training program according the need and demand of the employees. They get feedback from
team members and for achieving their shared goals, they make plans and making strategies for
them. They analysis the team members and organise training program to enhance and improve
their skills and knowledge so that they can make an effective team which help the organisation to
achieve their business goals.
Co-ordinator
They coordinate office task and function for ensuring office operations so that they can run
smoothly. In Travelodge, they studying methods, implementing them so they they can solve the
problems which are arising during the performing of the task. The co-ordinator is hired by the
company because he have good communication skill and can co-ordinate office task and
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functions by using its skills. This kind of people are confident, stable and mature or they
recognise abilities in others. They are delegating towards the task and make co-ordination with
the other member of the team when they are working in a group. The co-ordinator help the team
members during when they performing in a shared task or motivate them when they feel
demotivation.
By playing a better role in Travelodge Hotel, the team member understands the goals or
mission, vision and objectives of the task. The team creates an environment in which people are
comfortable taking risks to achieve the shared goals. They can make open, honest and respectful
communication during the time when they are working for achieving a shared goals. By using
their knowledge, skills and opinions they can work properly by removing and solving problems
or hurdles. When they are working in a team the new ideas are generate and they create
innovation, creativity and different view points which are encouraged them. All these things
motivate them and they work properly towards their shared goals and achieve it in given time of
period.
3.2 Analysing the team dynamics
Team dynamics are the unconscious, psychological forces that influence the direction of
a team's behaviour and performance. It is generated in a team by the nature of the team's work,
personalities within the team, relationships with other people and cause of the environment in
which the team perform its work. It is related with the behavioural relationship between the
members of the team. Dynamics are affected the roles and responsibilities of the team within
Travelodge. For example, there are five members in a team and they are working in a task and
the relationship are also very good. If any one person do mistake in their work it also affect the
whole team member (Asonitou, 2015). Team dynamics can be recognised by examining the
forces that influences team behaviour such as, personality style, tendency to include or exclude
people, team roles, office layout, tools and technologies which are used by the team, process and
methodologies which the team members use to perform a task. It is very important of working
life and create impact largely on the company by affecting the profitability of an organisation,
staff retention rates, team and individuals performance, company reputation and others. For
analysing team dynamic company can use various strategies such as by knowing its team, tackle
problems quickly with good feedback, by defining roles and responsibilities, by focusing on
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communications and paying attention on the task which the team member perform within the
company (Collet, Hine and Plessis, 2015).
Tuckman's theory of group development
There are four stages within this model. They are as following:
Forming- In Travelodge, in this stage, the team is assembled and task is allocated. They
share information and ideas and they learn from each other, discuss the project's objectives and
think about the role that they play in the task.
Storming- In this stage, the team starts to address the task suggesting ideas. Team leader
also involve in this fro providing suggestions because in this stage there are various problems
and conflicts arise.
Norming- When the team moves in this stage, they are beginning to work more
effectively as a team. In this stage the team are no longer focused on their individual goals also
focused on the objective of the task.
Performing- In this stage the teams are functioning at a high level. The main focus of
them to achieve the aim and objective of the task and do the work with their all efforts.
Adjourning- This is the last stage and in Travelodge, the project is coming to
completeness and the team members are moving off towards other work and the team leader
analyse their performance.
Types of team
Types of teams are as following:
Permanent teams- In Travelodge, it is team that exists within a formal organisational
structure for achieving a long term mission and objective. In this kind of team, there are a leader
to guide the team member for their work.
Temporary Teams- In Travelodge, these teams are formed by the management
department of the company for the short period. For example, if company want to increase 2% of
sale within 6 months. For this it can make a team which is known as temporary team.
Team effectiveness
It is the capacity of a team has to accomplish their objectives and goals. For example, if
any task is given to employees and they complete it effectively or on time with their proper
coordination, it is the team effectiveness.
3.3 Alternative ways to complete tasks and achieve team goals
There are some ways by using them Travelodge can complete its task and achieve its
team goals, they are as following:
Set storm goals- The company can set short term goals to achieve its business target and
task which are organised by the company. The company set short term goal to its team for
measuring the capacity of the team and the success of the company. For marketing specialist the
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company provide him a work of marketing research so that the company can know about the
customers needs and they can achieve their tasks and goals easily. For team manger, the
company provide work them to set goals and arrange training program for employees so that
they can help the team to achieve their goals. For coordinator, the company provide the work to
them to designed methods to solve the problems which are arise during the time of task.
Improve skills related to goals- By improving the skills of the team members the
company can achieve its goals and complete its tasks. For doing this, they can provide the
training and organise development or motivational sessions so that they can improve and
enhance the skills and knowledge of the team members. By doing this process the company can
motivate its team members for doing the work so that they can achieve their task in the given
period of time. Travelodge provide various duties to marketing specialist, team manger and
coordinator such as planning, training program and create strategies so that they can improve the
skills of the employees and help in achieve their shared goals.
TASK 4
4.1 Tools and methods for developing solutions to problems
Specification of the problem
Problem is a matter or situation and a puzzle that requires logical thought to solve it. It
can be something negative that need to solve and some bad things that happen within any
organisation or with any person because they are unsolved. There is a problem of employee
turnover faced by Travelodge, it highly effects on its performance and productivity. For solving
this problem company use SWOT analysis which is an effective tool of problem solving. Along
with this, brainstorming is refer as an essential method of solving such problem systematically.
SWOT analysis is an effective tool which help the company to find out its problems (Dhiman,
2012). This analysis include four functions strength, weakness, opportunities and threats so the
company can know about its internal and external factors and how they affect the company. An
effective SWOT analysis should be able to highlight the strength of Travelodge which provide it
a competitive edge and it also highlight the weakness of the company so that company can make
improvement in its problem of employee turn over and designed strategy to solve or cover it by
its strength. By this analysis company identify its minor and major issues or threats that are faced
by the company. With the other two factors it find find out the threats and cause which are the
15

reason of employee turnover. With the help of SWOT analysis Travelodge can find out its
business and opportunities in the market and provide the services according the customers needs.
For managing employee turnover company do this analysis to find out its problems that what are
the reason of this problem. After finding out the causes it can solve them and find out business
opportunities in different countries market.
Another tool is brainstorming which is helpful for developing solutions for Travelodge
about its current situation. Brainstorming is an group discussion where people are free to put
their thoughts and ideas. By an effective brainstorming session company can get creative ideas to
solve problem and identifies opportunities (Jackson, 2014).
4.2 An appropriate strategy for resolving the problem of labour turnover in an organisation
Labour turnover refers the rate at which employees leave employment. It is defined as the
proportion of a firms workforce that leaves during the course of a year. It is a process when the
worker and the employees of the company left the company due to some problems and reasons.
There are three causes of labour turn over personal cause, unavoidable cause and avoidable
cause. These cause can also the reason of Travelodge labour turnover.
Personal causes- It include domestic troubles and family problems or dislike for the job
or place. The worker of the company can left the job cause of their personal interests and finding
better jobs at some other places.
Unavoidable causes- It include shortage of work, long absence and insubordination or
inefficiency. The worker of Travelodge left their jobs due to shortage of the work and continued
or long absence.
Avoidable Causes- Lack of accommodation, unfair methods of promotion, lack of
security off employment, lac of proper training and unsatisfactory working conditions are some
reasons for which the worker and labour left the job.
The company can use the strategy of hiring the right people and reduce the labour
turnover. The company should hire right employees when they organise recruitment process,
they should focus on the skills and behaviour of the employees during the time of interview. The
company should focus on that candidates whose skills should match with the position,
Travelodge can offer various extra benefits such as housing, utilities and food services. It can be
rewarded the employees for their good work and promote them. The company can provide
flexibility to its employees in their working schedules. Company can set working hours and help
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in reducing the turnover of employees. All these elements help the company to reduce employee
turnover.
Cost of staff turnover - It is as following:
Direct cost- In context of staff turnover, direct cost is related to business expensive that
can be directly applied to producing a specific cost objective like a good or service. For example,
in Trvelodge, this cost related to all those activities that are organised by the company fro their
staff members such as training, learning, development and motivational sessions etc.
Indirect cost- It is related to the indirect expenses that are make by the company. For
example, In Travelodge, it is related to the rent, utilities, general office expenses and other
overhead costs.
4.3 The potential impact on the business of implementing the strategy
The company can use strategy of hiring right people and provide positive impact and
outcomes to Travelodge. By applying this strategy, the company can reduce labour turnover and
employees retention which help in the growth of the company and improving the sales and
profitability or product-ability. If company hire right people and they are lack of any skills and
knowledge in them than company organise training and development session. Travelodge invest
a large scale amount in training program, motivational session and online coaching program. If
there are lack of motivation, the leader and manager of the company motivate them, in it they
give their time to the employees and there are not any investment of cost. It is non financial and
motivate the employees to achieve their goals (Tymon, 2013). This strategy will impact on
financial term of the organisation when the company provide extra benefits to employees such as
accommodation, meal and transportation services for reducing employee turnover. If
organisation provide them motivational sessions and other activities which are helpful to reduce
turnover of them then its are non financial.
CONCLUSION
It has been concluded from above mention report that employability skills are enhancing
behaviour as well as knowledge of an individual so that it can perform in a better manner. Under
this mention report studied about the different motivational techniques in order to enhance
performance level of staff members. There has been discussion about roles which individuals
17

play in team and work together for attain set objectives. In given report discussed about
appropriate strategy related to problem of the labour turnover in Travelodge.
18

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