Employability Skills Task 3: Team-Based Issues and Solutions in Hotels

This assignment analyzes team-based issues faced by employees in the hotel sector, focusing on challenges such as lack of team identity, ineffective leadership, team conflicts, and poor participation. It details the roles of the team evaluator and colleagues, suggesting strategies to achieve shared goals, including defining team strategies, establishing a vision, clarifying authority, arranging meetings, and assigning responsibilities. The analysis highlights the impact of team dynamics, considering skills and thinking nature, and proposes alternative methods for task completion, such as managing communication, time, and collaboration, and generating a strategic plan. The assignment incorporates references to academic sources supporting the analysis of employability skills and team dynamics.

Employability Skills
TASK 3

Team-based issues that are faced by the employees of
the Hotel sector are:
 Due to lack in efforts and commitment of the team members and poor
collaboration there is an Absence of Team identity.
 Failure of the leader in defining a compelling vision for the team,
improper delegation and representing aggregate constituencies generates
ineffective leadership in the team.
 At the time of heightened tension and work load, team divides into groups
of similar thinkers which further give rise to team conflicts.
 Less participation of the team members in the meetings give rise to
difficulty in team building and decision making over the assigned tasks.
 Unable to generate fresh ideas while making decisions and achieving
assignments. Team suffers from the ability of idea generation or creativity.

3.1 Roles as per the work based situation and
Suggestion for team to achieve the shared goals
My Role in team My colleague Role in team
Working as a team evaluator: I have to
analyse team to know the skills of the team
member.
Allocation of responsibility: My colleagues
play a role of responsibility locator in the
team.
Assign the work: I have to assign the work
or the tasks to the team members as per their
abilities.
Complete the work: My colleagues were
supposed to perform the work accordingly,
and attain the desired results.
Advance Training: I used to give advance
training to the employees in my team to
enhance their skills and knowledge.
Through Training: My colleague develop
and apply the relevant skills enriched during
the training period to operate competently.
Lead the team to achieve the goals: I lead
the team in order to overcome the
opportunities and turn it to the achieved
goals.
Achieving results: My Colleague’s role was
to deliver the assigned tasks within the
agreed timescales.

To achieve the shared goals with team work:
 Defining team Strategies: By refocusing on strategic goals, I would encourage the team to
build its own working skills and ability, and accordingly generate a strategy of the team.
This would clarify their strategy among the members and would be beneficiary for them to
know their roles and responsibilities.
 Establishing team vision and its Goals: I would understand and support the members of the
team to develop the team's vision and its goals which will make people familiar with each
other and their working styles.
 Person's authority: I would acknowledge the members about their authorities and tasks to
be achieved under their functional areas while working on the projects. This would clarify
the person's power to take decisions and position in the team.
 Arranging the team meetings: For generating comfortable and productive inter personnel
relationships among the team members, I would arrange team meetings on regular duration.
This will promote the participation of members in team functions and would generate the
results of team's positive and negative factors.
 Assigning the responsibilities: As the leader of the team, I would assign the projects to the
team members as per their ability. This would motivate the team and encourage them to
accomplish the targets on time.

3.2 Team dynamics at Hotel sector
■I would suggest that team dynamics are very important part of the running
business. They generally impacts on the behavior of the team members in the
ways like:
Skills : Difference between the level of skills and knowledge among the
team members generated due to the way of training and experience gained by
the them.
Thinking nature : nature of handling the situation and acting over it defines
the persons ability.

3.3 Alternative ways to complete a
task and achieve the goals
■As per my analysis of the teams, the alternative ways of completing
the tasks and achieving the goals are:
Managing proper communication : maintaining a proper chain of
communication among the team members and the superiors.
Time management : managing the time during the heavy work load
and early deadline would help in accomplishing the task.
Collaboration with the other team : helping the another team at the
time of crisis will empower the strength of both the teams and rise their
confidence and nature of understanding.
Generating a strategic plan : working as per strategy would generate a
step by step structure of completing the task in proper manner.

REFERENCES
■ Dhiman, M., 2012. Employers' perceptions about tourism management
employability skills. Anatolia. 23(3). pp.359-372.
■ Griffin, M. and Annulis, H., 2013. Employability skills in practice: the case
of manufacturing education in Mississippi. International Journal of
Training and Development. 17(3). pp.221-232.
■ Miller, L., Biggart, A. and Newton, B., 2013. Basic and employability
skills. International Journal of Training and Development. 17(3). pp.173-
175.
■ Suneela, E., 2014. Soft Skills are Employability Skills; With Special
Reference to Communication Skills. IOSRJHSS. 19(8). pp.59-61.
■ Venkateswarlu, K., 2012. A Review on Employability Skills. IOSRJHSS.
2(5). pp.32-34.

Thank You!!