Employability Skills: Communication, Time Management, Problem Solving

This assignment solution explores key employability skills, focusing on communication, time management, and problem-solving within a workplace context. It defines verbal and non-verbal communication, illustrating their importance with examples from the National Trust. The solution details effective time management strategies, such as prioritizing workload and setting objectives. Furthermore, it addresses work-based problems, like employee incapability, and outlines problem-solving strategies, including problem analysis, solution generation, and selection. The assignment also emphasizes the need for effective communication across various levels within an organization. This resource, contributed by a student, is designed to aid in understanding and applying these crucial skills for professional development. Desklib provides this and other resources to help students excel in their studies.

Employability Skills
Develop solutions to work-based problems
Work base problem refers to the issues which employees as well as employer face within a
workplace which will directly and indirectly impact on their productivity along with profitability.
It can be of various type such as interpersonal conflict, gossip, bullying, harassment,
communication problems, discrimination and so on. For example, National Trust is going through
work based problem i.e. incapability problems because their employees some of the employees are
not able to conduct their work due to which it directly impacts on work of other employees. Due to
which other employees feeling pressure and burden of work that impact on their productivity. So
in order to resolve this problem respective company adopt problem solving strategies, which are
given below:
Problem analysis: At this stage an organization members or manager will conduct analysis and
identify the problems which they are currently facing. Such as in respect of National Trust they are
facing issues related to incapability problems of employees.
Researching change at workplace: At this stage manager of respective company which evaluate
the changes which they are facing due to occurrence of incapability problems of some employee.
Generating solution: At this stage manager at National Trust will develop solution of problem
which they currently facing. Such as they generate several solutions such as they can provide
training to all employees so that they know how to conduct their work in effective manner and
within a time duration.
Selection of solution: It refers to stage at which National Trust will select appropriate solution
through which they can resolve issues of communication. So in respect case they decide to adopt
method i.e. providing training as well as guidance to employees so that they conduct their work
properly and in provided time duration.
By adopting this method Membership and visitor Welcome manager at National Trust able to
resolve issues of inability of employees.
Communicate in a variety of styles and appropriate manner at various levels
In an organisation effective communication is necessary because through it employer and
employees as well as employees and employees interact with each other in effective manner which
leads to positive and appropriate working environment. There is way of communication which are
used at diverse level, some of them are given below: -
Verbal communication: It is also known as oral communication and it refers to situation when
communication will be happening orally among two peoples in order to transfer information or
message. The main aim of this method is to guarantee that peoples are understanding what other
want to convey. This type of communication is generally used for day to day activities within a
company. Such as transferring any information or message from one employees to another.
Non-verbal communication: It is defining as a mode of communication by using body language,
facial expression, gestures and so on. Through this a person able to understand other's feeling as
well as thought effectively. In respect of National Trust, nonverbal communication will be
considering as the way which they adopt during welcoming their guest at their location. Such as
Membership and visitor Welcome manger will smile for welcoming guest then it will attract them
and make them happy. On the other hand, if respective manager will stand with blank face for
welcoming guest then it makes their guest unhappy. This method is generally use during
communicating or welcoming guest or employees.
Identify effective time-management strategies
Time management refers to procedure of conducting planning and controlling in order to
identify time duration which will spend for conducting a particular work or task. An effective time
management define as accomplishment of more work in short period of time and it must be in
effective manner so that a parson able to attain their objective. In respect of National Trust, they
adopt time management strategies in order to conduct their work in effective as well as appropriate
manner, which are explain below:
Priorities workload: In this employees as well as employer need to priorities their work so that they
can accomplish work in effective manner and in specific time duration. In respect of National trust
their manager need to priorities whole work so that they work accordingly which leads to attainment
of goal in effective manner in proper time duration.
Set work objective: For conducting an activity in appropriate way a firm need to set objective so
that they conduct accordingly which leads to attainment of their objective in effectively. In respect
of respective company, they training and motivate their employees so that they always set proper
objective for their work, which help them in accomplishing task in within time duration.
Work steadily rather than erratically: It is essential for a company to conduct work on a regular
basis because through it they able to conduct it in an effective manner and in proper time duration.
In respect of National Trust, they always develop plan and strategies for work in regular basis so
that they attain it one by one.