Strategic Management Project: Employee Absenteeism at Americana Group

This strategic management project investigates the impact of employee absenteeism on the productivity of an enterprise, using the Americana Group in Kuwait as a case study. The project begins with an introduction defining absenteeism, its negative impacts, and the aims of the research, which include identifying the causes of absenteeism, assessing motivational factors, and proposing strategies to reduce its impact. Task 1 provides a justification for the topic's contribution to strategic aims, discusses the scope, aims, and objectives, and outlines the research methodologies, including qualitative research, interpretivism, and descriptive research design. Task 2 explores data sources, synthesizes information, and critically evaluates options. Task 3 evaluates research analysis to draw conclusions and recommend courses of action, and Task 4 assesses the methods used in the project results and their contribution to strategic objectives. The project incorporates a literature review, data collection via questionnaires, and thematic analysis to provide recommendations for reducing absenteeism and improving productivity and profitability.

LEADING A CONDUCTING A
STRATEGIC MANAGEMENT
PROJECT

Table of Contents
Topic- To investigate how employees absenteeism impact productivity of an enterprise. With
reference to case study of “Americana group, Kuwait”..................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Justification of given topic and its contribution to strategic aims. .......................................1
1.2 Discuss scope, aim and objective of research........................................................................2
1.3 Justify the topic of investigation............................................................................................2
1.4 formulation of project research methodologies inclusive of project structure and research
base..............................................................................................................................................2
TASK 2............................................................................................................................................5
2.1 Access the sources of data and information that will support the aim of project..................5
2.2 Synthesise the data and information for options and alternatives to project aims.................5
Theme 4: Morale of en employee affect the firm absenteeism. ................................................11
2.3 critical evaluation on data and information for options that supports the project aims.......15
TASK 3..........................................................................................................................................16
3.1 Evaluate the research analysis to enable conclusion to be made.........................................16
3.2 Recommend course of action that achieve aims of project..................................................16
3.3 Critically analyse the impact of recommendation...............................................................17
TASK 4..........................................................................................................................................17
4.1 Evaluation on medium to use in result of project and its contribution to strategic
objectives. .................................................................................................................................17
4.2 Responsibilities for result to investigate project and substantial changes and development.
....................................................................................................................................................17
4.3 Critically evaluate the impact and success of investigate the project..................................18
REFERENCES..............................................................................................................................19

Topic- To investigate how employees absenteeism impact productivity of an
enterprise. With reference to case study of “Americana group, Kuwait”.
INTRODUCTION
Absenteeism is term that called as an employee intentional or habitual absence from
work. It is frequent lack of attendance at work without any valid cause (Kerzner, 2017). Thus,
high absenteeism within the enterprise can affect the growth of an enterprise. Herein,
responsibility for managing absenteeism has fallen primarily on immediate supervisors.
Employee retention is pivotal to the overall effectiveness and future success to absence
policy or program. In simple terms, this is defined as “Absence of an employee from work”.
However, this leads to issues as back logs, piling of work and thus work delay. It can have
negative impact on morale and productivity of employees.
The present report is based on to investigate the high number of staff absence in
department. Henceforth, report will draw aims and objectives on the basis of given topic. Thus,
research methodologies will be defined to select proper method to research study. Lastly,
recommendation will be given to cope up with issue of high absenteeism of employees as this
has impact on productivity and profitability of the enterprise.
TASK 1
1.1 Justification of given topic and its contribution to strategic aims.
Absenteeism is serious workplace problem and an expensive occurrence for both
employers and employee seemingly unpredictable in nature. This is one of the major problem
that faced by almost all employers of today (Mok, Shen and Yang, 2015). It is big barriers for
any kind of enterprise as its affect on growth of an organisation. However, this provide inverse
effect on organisation growth and development.
Additionally, researcher has asserted that high staff turnover can lead to fatigue
experienced by incumbent staff that leads to poor service delivery. Control on the rate of
absenteeism can be exercised with help of immediate manager through the human resource
section in relation to duration and terms of absence pertaining to salary and terms of service.
Additionally, the main objective of this research is to identify the cause behind the absenteeism
of employees and its impact on productivity of the enterprise.
1

1.2 Discuss scope, aim and objective of research.
The present research study is based on the aims and objectives of research. Therefore, its
defined in below contexted manner as are-
Aim-
To investigate how employees absenteeism impact productivity of an production
department. With reference to case study of “Americana group, Kuwait”.
Objectives-
 To identify the reasons for absenteeism among employees within production department
of Americana group, Kuwait”.
 To access the factor that aids to motivates the employees to enhance employee retention.
 To measure out the employee absenteeism level in Americana group, Kuwait”.
 To establish steps that supports to decrease the level of absenteeism in quoted enterprise.
 To provide suggestive measures to reduce negative impact of employee absenteeism on
productivity and profitability of enterprise.
1.3 Justify the topic of investigation.
The present report is based on to investigate the impact of employee absenteeism on
productivity and profitability of enterprise. Therefore, it is serious workplace problem that is an
expensive occurrence for both employers and employees that is seemingly unpredictable in
nature (McCaffery, 2018). This is one of the major problem that faced by almost all employers.
Thus, it can lead to issues as work delay, piling of work and back logs.
Huge absenteeism from workplace leads to decline in productivity and increase in
workplace accidents that may have negative consequences for an organisation. Thus, it can be
stated that high absenteeism and labour turnover is an indication of ineffective productivity and
growth to an enterprise.
1.4 formulation of project research methodologies inclusive of project structure and research
base.
Research methodologies defined as tools and techniques that are used for the purpose of
collecting data and information for doing analysis of data for the future. Data can be collected
through different sources that provide relevant information for achieving objectives of business.
Research Type:- There are two types of research qualitative and quantitative. In this researcher
will use qualitative research for obtaining information for gaining better results for the future.
2

Qualitative information cannot be expressed in numerical terms whereas quantitative information
is expressed in numerical terms that help in providing effective results in doing further study
(Doppelt, 2017). As qualitative approach is taken with the help of survey questionnaire data will
be collected for further analysis.
Research philosophy:- It is dealing with the nature and development of knowledge that will be
required for carry out research for the future. It comprises of two types interpretivism and
positivism. Interpretivism provide small sample to researcher for conducting further study. On
the other hand, positivism is highly structured and providing large samples to researcher for
getting better results while conducting research. Researcher will use interpretivism philosophy
for achieving objective of the study.
Research Design:- It includes various process and methods that are designed for collecting and
measuring problem that will be occurred during research. It consist of two types as exploratory
and descriptive research (Pollack and Pollack, 2015). In exploratory approach problem will be
identified by researcher for the purpose of getting effective results. On the other hand, in
descriptive various methods and procedures will be used for investigating data and information
for further study. Researcher will used descriptive technique that will be used for providing
better results in the further study.
Data Collection:- It refers to the process of collecting and measuring information through
different sources that help in evaluating outcomes to researcher. This consist of two types
primary and secondary collection of data. Primary method involve collecting information
through survey. Data that have been collected through this approach is real time data as collected
by investigator itself and provide valuable data and information for further research (Kazadi,
Lievens and Mahr, 2016). Secondary data will be collected through books and journal and the
data that have been collected is second hand information. In this researcher will use primary
method of collection by using survey.
Sampling:- It is the method of taking sample from the given population for the purpose of
getting desired result in the future. There are different types of sampling such as stratified,
cluster, systematic or random sampling. In this random sampling will be used by using non
probabilistic technique by researcher. As in random sampling sample is being collected
randomly by researcher for conducting further study. Sample size of 20 respondents is taken into
consideration as questions will be asked from employers of the company.
3

Data analysis:- It is the process of converting data and information that will be gathered by
researcher by drawing conclusion that help in making decision for the company. In this thematic
analysis will be used by the researcher (Bryson, 2018).
Ethical Consideration:- This is the most important part of research. As data and information
that will be collected remain confidential by researcher so that there is less chances of error while
conducting research. It will be taken into consideration that respondents will participate in
providing accurate information to the researcher.
Activities time & scale
This is defined as strategic plan that aids to identify and conduct research activities in
proper manner. However, the overall research structure will aids to identification of critical
knowledge gap and coordinate a common research agenda. Thus, its defined in below contexed
manner as are-
4

Activities Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8
Finding
the
problem
Determin
ation of
aim and
objectives
Writing
Literature
review
Data
collection
Data
analysis
Drawing
conclusio
n
Amendme
nts in
project
managem
ent PLAN
Final
submissio
n of the
research
report
5

TASK 2
2.1 Access the sources of data and information that will support the aim of project.
In order to undertake the present research report the sources of data were published
books, online articles and journal etc. Thus, researcher has adopted qualitative data analysis that
has help to collect research with use of thematic analysis (Kaiser, El Arbi and Ahlemann, 2015).
On the other hand, researcher has used primary techniques that aids to collect first hand
information to research. Thus, proper selection of research methodologies aids to undertake
research project reliably.
2.2 Synthesise the data and information for options and alternatives to project aims.
Questionnaire
1. Do you think staff absenteeism bring negative impact on firm productivity and
profitability.
 Yes
 No
 May be
2. 2. Does staff absenteeism leads ineffective performance to enterprise.
 Yes
 No
 May be
3. What are the reasons of employee's absenteeism in the workplaces.
 Illness or injuries
 Bullying
 low workplace morale
 Disengagement
4. Do you think that employee morale rate affect the company absenteeism.
 Yes
 No
 May be
5. Is employee absenteeism have major and continuous impact on performance of
6

organisation.
 Yes
 No
 May be
6. Do you think motivating employees aids to reduce staff absenteeism.
 Yes
 No
 May be
7. Which one is the effective way to reduce staff absenteeism at workplace.
 Write attendance polices
 Reward good attendance
 To provide employee support
 Clear attendance expectations
Data analysis
Theme 1: Staff absenteeism brings negative impact on productivity and profitability of the
enterprise.
Do you think staff absenteeism
bring negative impact on firm
productivity and profitability. Frequency %
Yes 13 65.00%
No 5 25.00%
May be 2 10.00%
TOTAL 20 100.00%
7

Interpretation: From the above graph it can be interpreted that 13 out of 20 respondents were in
the favour with the statement that staff absenteeism bring negative impact on business
productivity as well as profitability. 5 out of 20 were not agree with the statement and 2 out of 20
were not sure that it will have an impact on business operations of the company. Majority of
respondents are agree with this as if staff is absent from work that will affect productivity of
business and provide slow growth in the future. Due to this there will be impact on operational
cost as for taking new employee training will be provided to them for doing productive work.
Theme 2: Yes, this leads to have ineffective performance on enterprise.
8
Yes No May be
0
2
4
6
8
10
12
14 13
5
2
Frequency

2. Does staff absenteeism leads
ineffective performance to
enterprise. Frequency %
Yes 15 75.00%
No 3 15.00%
May be 2 10.00%
TOTAL 20 100.00%
Interpretation: It can be concluded from above chart that 15 out of 20 candidates were said that
absenteeism leads ineffective performance to enterprise. As employees are absent from work that
affect business operations as well as performance of employees as they are not regular in
business that impact performance. 3 out of 20 candidates were not agree with statement and 2
out of 20 were not sure about impact of absenteeism on employee performance. Most of the
candidates are in favour that absenteeism will impact performance of employees as due to its
regular coming to the company that distract continuous working and effectiveness in the work.
9
Yes
No
May be
0 2 4 6 8 10 12 14 16
15
3
2
Frequency

Theme 3: Illness or injuries to workers are core factors that affects the workplace productivity.
What are the reasons of
employee's absenteeism in the
workplaces. Frequency %
Illness or injuries 6 30.00%
Bullying 5 25.00%
low workplace morale 4 20.00%
Disengagement 5 25.00%
TOTAL 20 100.00%
10