Employee Relations Report: Analysis of BMA, NHS and Trade Unions

This report delves into the complexities of employee relations, examining the roles of trade unions, HR managers, and government bodies in fostering positive work environments. It analyzes the unitary and pluralistic frames of reference, exploring how these perspectives influence management strategies and conflict resolution. The report uses the British Medical Association (BMA) and NHS Employers as a case study to illustrate conflict scenarios, negotiation processes, and the importance of fair treatment and effective communication. It highlights the significance of employee training, government regulations, and trade union involvement in maintaining harmonious workplace dynamics, emphasizing the impact of these factors on productivity, employee satisfaction, and overall organizational success. Furthermore, the report explores various conflict resolution methods used by managers, including addressing issues like miscommunication, lack of communication, and equality concerns, and also highlights negotiation strategies and the roles of key players such as HR managers, trainers, and government bodies in employee relations. The report also discusses the role of trade unions and their impact on conflict resolution and employee motivation.

Employee Relation
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Table of Contents
INTRODUCTION ...............................................................................................................................3
TASK 1.................................................................................................................................................3
1.1....................................................................................................................................................3
1.2....................................................................................................................................................4
1.3....................................................................................................................................................5
TASK 2.................................................................................................................................................5
2.1....................................................................................................................................................5
2.2....................................................................................................................................................6
2.3....................................................................................................................................................7
TASK 3.................................................................................................................................................8
3.1....................................................................................................................................................8
3.2....................................................................................................................................................8
TASK 4.................................................................................................................................................9
CONCLUSION ...................................................................................................................................9
REFERENCES...................................................................................................................................10
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INTRODUCTION
Employee relation gives the direction to the company for maintaining the relation with the
human resource by accomplishing the demand of them. In this report, trade union take the
responsibility for render the positive environment to the employees which helps to focusing on their
work and attain the goals and objectives. The present report is based on the employee relation will
be studied in the context British Medical Association and NHS Employers. Manager implies the
unitary and pluralistic frames wherein workers focuses on the own work hoverer they work for
achieving the desire goals and objectives. There are various key players like government, HR
manager, trainer play important role in the employees relation wherein they maintains the good
relation with them by sharing the knowledge. Manager identify the reason behind the conflicts in
the organization under which they uses the alternative ways for solving the issues. There are various
ways for solving the conflicts which provide the smooth flow of operation at the work place and
employees gives the best amount of work. In addition to this, company negotiate with the
employees by providing the remuneration on time and safety arrangement at the work place. The
negotiation strategy plays different role in the collective bargaining as well conflicts (Stockhammer,
2015). There are various methods for involving the workers in decision making process of the
organization which helps to increasing the motivation level towards the task and gain the market
share of the firm. The great impact of the human resource management in the employee relation
which is followed by the organization.
TASK 1
1.1
The unitary and pluralistic frames of the references is crucial part of the organization
cordially manager manage the work based activities and achieve the desire goals and objectives
which is set by the organization. In this way, the unitary frames as a process wherein employees
easily coordinate with the team members and they working together for completing the task on time
(Hassel, 2014). Human resource focuses on the goals and objectives of the firm and gives the best
effort of the work. It assists manager to easily handling the any type of situation at the work place
and able to fulfils the demand of the clients and customers. Moreover, executive takes the effective
decision with the help of the employees which helps to motivating towards the job. It helps
employees to influences for completing the work on time and meet the requirements of the
company and gives the best services to their customers. It positively affects the presentation of the
company as they render the best result of the input which creates the satisfaction of the employees
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towards the services. As per this, company gain the market share in the same industry and maintains
the overall productivity of the firm.
The pluralistic frames as a term wherein company divided the employees in sub groups like
financial, marketing, administration department (Niforou, 2012). In this way, human resource
concentrate own goals and they works for achieving the targets and objectives. Employees unable to
share the roles and responsibility for completing the task on time. In this context, they take the
decision without involving others which helps to meet the deadlines is provided by the clients. It
assists manager to easily manage the work based activities and attain the desire goals Apart from
this, workforce unable to involves in declension making process of the organization and not part of
the every process which creates the various issues between company and workers. Henceforth,
manager implies the unitary and pluralistic frames accordingly they accomplish the demand of the
firm and clients (Eichhorst, 2015).
1.2
In order to changes in trade unionism have affected employees relation under which in
traditional era manager unable to manage the whole work and fulfils the demand of the employees.
As per the modern era, company follows the trade unions guidelines which helps to managing the
work based activities and maintains the work surrounding in the organization. In this way, trade
union is the legal representative of the employees which helps to solve the conflicts of the workers
ion the organization. With the help of trade leader, manager identify the needs and issues of the
employees accordingly they accomplish the demand of them. It helps workers to highly motivated
towards the task and gives the best amount of the work (Rusinek and Rycx, 2013). As per this,
executive able to meet the requirements of the company and easily operate the management
activities of the firm. On the other hand, the trade union takes the responsibility for rendering the
positive environment in the firm and recognize the reason behind the conflicts of the human
resource. It helps workers to focuses on their work and gives the good result of the input which
helps or organization gain the advantages in the market. Workforce convey the message about the
problems and demand through the trade union to the management of the firm. It helps manager to
easily recognize the requirements of the employees and creates the plan for accomplishing the
demand of them. It assists workers to highly motivate towards the services and able to handling the
any type of project which is assign by the company (Luo, Wieseke and Homburg, 2012). Moreover,
positive environment creates the interest and generates the satisfaction towards the job which helps
to deliver the best services to their customers. On the other hand, the trade union and company
negotiate with the employees which includes the safety arrangements, flexible working hours. It
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assists manager to maintains the work surrounding and workers attain the goals and objectives of
the firm. It positively affects the presentation of the organization as they provides the best result of
the works which creates the satisfaction level of the clients. As per this, organization gain the
market share in same industry and maintains the overall productivity of the firm as well.
1.3
There are different role of the people plays significant role in the organization and employee
relation that are given below:
The role of the HR manager- The human resource executive plays significant role in the employee
relation under which they provide the job opportunity to the workers. It helps human resource to
highly motivated towards the task and develops the good relation between manager and employees.
On the other hand, executive creates the plan for accomplishing the vacant post in the organization
under which they offer to job chance to their individual. It helps people to perform in front of the
management and increasing the overall productivity (Marginson, 2015).
Employee trainer- The trainer maintains the relation with the workers by proving the training and
development to their employees. In this context, they identify the need of the training accordingly
render them which helps to enhancing the performance and improve the knowledge , skills is
required for completing the task. As per this, human resource increases the interest level to wards
the services and able to effectively communicate with the customers.
Government- It plays significant role in the employee relation under which they formulates the
rules and regulation for the workers befits. In this context, company requires to follows the rules
and regulatory policy which helps to employees behave in well manner and easily attain the own
goals. Organization provides the flexible working hours to thee workers which helps to fulfils the
demand of them and completing the task on time.
Trade union- Leader is crucial part of the employee relation wherein they identify the needs and
issues of the workers. In this context, they provides the positive environment to the human resource
which helps to easily minimize the risk at the work place (Zukauskas and Vveinhardt,2015). Trade
union helps to solve the all conflicts of the human resource and fulfilling the requirements of the. It
helps employees to highly motivated towards the task and achieve the desire goals.
TASK 2
2.1
In order to various procedures of the conflicts which is used by the manager of the
organization in different situation. In this way, there are range disputes arises at the work place
wherein manager take the responsibility for resolving the conflicts and maintains the positive
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environment in the organization. Manager faces the various issues of the employees like
miscommunication, lack of communication, equality etc. In this way, lack of the communication
creates various problems wherein employees decreases the less interest to wards the task. They
unable to provides the best services to their customers and declining the overall productivity. In this
situation, manager takes the responsibility for solving the issues of them and maintains the relation
with the human resource. They conducts the group meeting with the all workers wherein manager
get the chance to interact with each other (Fossum, 2014). Furthermore, workers can discuss the
problems and gives the suggestion for resolving the issues of the issues. It assists manager to takes
the effective decision and accomplish the requirements of the organization accordingly they arrange
the work. Employees highly motivated towards the task as they part of the decision making process
of the firm. According to the case study, the British medical Association (BMA) and NHS
Employers wherein the main reason of the conflicts like patients safety. In this situation, BMA has
declared the multiple strikes wherein there are two reasons like patient safety and pay process. The
government takes the responsibility for solving the issues of them wherein they negotiate with the
NHS employers and provides the safety arrangements of the patients. Moreover, it also decides the
pay structure of the doctors and provides the salary time to time which helps to creates the
satisfaction towards the services (Ki, Kim and Ledingham, 2015). In addition to this, employees
increases the motivation level and they provides the best result of the work. As per this, manager
easily arrange the all activities and meet the demand of the company. Apart from this, another issues
like equality which is faced by the executive at the work place wherein they responsible for
resolving disputes. In this way, management of the organization treat the workers are equally and
provides the equally opportunity to them. It positively affects the performance of the human
resource and provides the best result of the input which helps company to gain the advantage in the
market and maintains the overall productivity.
2.2
In order to rang key features of the employee relation with the context of above mention
disputes of the human resource at the work place. In this way, there are various alternative ways for
solving the issues which is used by the manager in different situation (Neumark, Salas and
Wascher, 2014). Miscommunication and lack of the communication creates the varies problems
among the employees which they not able to meet the deadline of the work and dismiss the whole
work of the management. In this way, manager unable to coordinate with the team member as a
result delay in completing the task and decision making process of the firm. In this situation,
manager consult with the team members and find out the ways for completing the projects which is
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allotted by the company. It positively affects the image of the corporation and increases the market
share in same industry. Accordingly to the case study, the government takes the responsibility for
solving the issues of the British medical Association and NHS Employers wherein they negotiate
with the employees which includes the safety of the patients and pay structure. It helps human
resource to provides the best services which creates the interest towards the job and they able to
increasing the overall productivity. On the other hand, company requires to treat the employees
equally under which they not discriminate the human resources on the bases of the disability, age,
religion and gender etc (Fitzenberger, Kohn and Lembcke, 2013). Management reader the equal
opportunity to the workers which helps to increasing the motivation level and influences for
attaining the gaols and objectives of the company. They meet the objective of the firm and increases
the overall productivity of the firm. On the other hand, manager take the open session which helps
to identify the needs and demand of the employees accordingly they fulfils the requirements. It
helps to reduces the disputes among the human resource which creates the positive environment at
the work place.
2.3
In order to evaluate the effectiveness of the alternatives ways which is used by the both the
parties like British medical Association and NHS Employers while solving the conflicts at the work
place. In this way, manager of the organization solve the miscommunication and less
communication under which they uses the group meeting and open session. Both the solution like
group meeting and open sessions is the good source for removing the conflicts in the team as well
corporation. It helps human resource to provide the best suggestion and innovate ideas for
completing the task on time and meet the objectives of the firm (Kelly, 2012). Motivated employees
able to handling the any type of the projects which is assign by the company and minimizing the
risk. As per this, executive easily operate the all operation of the company and maintains the smooth
flow of work function at the work place. It positively impacts of the firm as they clients are satisfied
is services is provided by the employees which helps to increasing the market share and brand
image in same industry. As per the case study, government ensure to provides the best services to
the company and paid the salary on time which helps to BMA and NHS employees creates the
satisfaction towards the job. In this way, they easily render the services of the patients and manage
the whole of them. It positively affects the environment of the firm under which patients feel safe
and secure in the organization (Hall, Jefferson and Roberts, 2013). On the other hand, organization
treat the employees are equally which helps to increasing the motivation and influences for
achieving the goals and objectives is set the by the firm. In this context, company applies equality
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legislation which helps to reducing the all conflicts at the work place and maintains the flow of
operation. It assists workers to focuses on their work and gives the good result of the inputs.
Henceforth, all these procedures used by the manager and maintains the relation with the
employees.
TASK 3
3.1
Collective bargaining as a term wherein company and legal representative of the employees
negotiate with the human resource which includes the safety arrangements, flexibility and pay
structure. In this way, organization requires to negotiate with the workers which helps to increasing
the motivation level of the employees and maintains the relation with them (Poole, 2013).
Employees influences for achieving the goals and objectives and they give the good amount of
work to the manager. As per the case study, government negotiate with the British medical
Association (BMA) and NHS Employers for providing the all arrangements of the patients and pay
the amount of salary on time to time. It helps management to reducing the disputes and develops the
good relation with the human resource accordingly they get the chance for increasing the overall
productivity. On the other hand, negotiation plays different role in the collective bargaining and
conflicts under which organization negotiate with the employees for reducing the disputes between
them. Moreover, management of the organization provides the flexibility and follows the health and
safety act which helps employees feel safe and secure at the work place. It impacts on the human
resource performance which helps to improves the quality which is render by them. As per this, it
generates the satisfaction of the clients which helps manager to easily reach the demand and
increasing the overall productivity of the firm (Bamber and Lansbury, 2013). In addition to this, if
the issues related to the pay structure arises at the work place in this situation management
responsible for solving the problem of the workers. They negotiate with the human resource under
which provides the salary on time. It helps employees to easily manage the work and increasing the
interest for attaining the requirements of the clients and company. Manager maintains the work
environment and employees focuses on the work which helps to increasing the profit margin of the
business units.
3.2
In order to impact of the negotiation strategies on the conflicts situation which is followed
by the British medical Association (BMA) and NHS Employers for maintaining the environment.
In this context, the negotiation strategy plays important role in the organization as well as disputes
situation under which manager need to identify the wants of the employees. They fulfils the
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requirements of them and provide the facility to their workers which helps to attaining the
satisfaction level of the human resource (The Impact of Human Resource Management Practices on
Employee Turnover.2016). In this way, human resource able to deliver the best amount of work and
minimizing the barriers in the firm which assists manager to increasing the company productivity in
the market. As per the case study, British medical Association (BMA) and NHS Employers follows
the negotiation strategy which will positive impacts on the employees. In this way, they negotiate
with the demand of the patients and provides the safety arrangements to them. It positively affects
the environment of the company as well employees performance under which they influences for
completing the task on time. On the other hand, company requires to adopts the negotiation strategy
which helps manager to accomplish the requirements of the human resource. In this way, employees
share the roles and responsibility and works in proper manner because company negotiate with
them which helps to attain the satisfaction level of the clients. It positively impacts on the
employees and increasing the market share of the firm and maximising the revenue. Apart from
this, most of the time company unable to identify the need of the workforce and they not negotiate
with them (Top leadership issues in small manufacturing organizations. 2014). It negatively affects
the performance of the employees and they do not fulfilling the requirements of the firm and
declining the work quality. Manager unable to manage the day to day work which creates the
various issues in the corporation. Company decline the market share and decrease the overall
productivity in same industry.
TASK 4
Covered in PPT
CONCLUSION
From the above report, it can be concluded that, manager applies the unitary and pluralistic
frames which helps to attaining the desire goals and objectives of the firm. With the help of the key
players, manager maintains the relation with the employees and provides the training and
development opportunity to them. There are various alternative ways for solving the conflicts of the
employees and gives the positive environment. Company negotiate with the employees for reducing
the conflicts at the work place and increasing the overall productivity. Different methods of the
involving the employees in decision making process of the organization which helps to increasing
the market share of the firm.
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REFERENCES
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Comparison, edited by Howard Gospel, Andrew Pendleton and Sigurt Vitols. Oxford
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