Premier Inn Central Hotel: Individual Employee's Career Plan Report

This report provides a comprehensive analysis of an individual employee's career plan within the context of Premier Inn Central Hotel. It begins with an introduction to career planning and its importance, followed by an overview of the company context, highlighting Premier Inn's strategies for employee development and customer satisfaction. The report then delves into the purpose of career planning, discussing its role in setting career paths, meeting staffing needs, reducing workforce turnover, promoting diversity, and motivating employees. It further examines the individual employee's current knowledge, skills, and competencies, as well as the development vehicles available, such as training, mentoring, and on-the-job development. The core of the report is an analysis of the individual employee's career plan, including areas for development, actions to be taken, resources needed, and success measurement criteria. The report concludes with a discussion of the scheduled annual review and performance assessment plan. The report provides insights into effective career planning and development strategies within a hotel environment.

Individual Employee’s
Career Plan

Table of Contents
Introduction......................................................................................................................................1
Main body........................................................................................................................................1
Company context....................................................................................................................1
Analyse the purpose of Career Planning................................................................................2
Discuss individual employee’s current knowledge, skills and competencies........................3
Analyse the Individual Employee’s Career Plan....................................................................4
Discuss the Scheduled Annual Review and Performance Assessment Plan..........................6
Conclusion.......................................................................................................................................8
References........................................................................................................................................9

Introduction
Career planning is one of the essential steps taken by the individual in order to achieve
the targeted goals and objectives, it is the process which helps individual to analyse himself
effectively and the number of opportunities available to him. Having proper planning helps
individual to understand the target goals needed to be achieved by him and enhancing his
motivational level to move towards achieving those goals and objectives. The career planning
provides clarity of future to an individual. For this report Premier Inn Central Hotel is taken into
consideration. The Premier Inn Central Hotel is one of the biggest hotel brand with around more
than 800 hotels in different cities. The hotel was started in the 1987 by Whitbread. The report
includes the various development tools available to the business and also the extent to which
degree to which they are suitable in meeting the development requirements of the organisation.
In addition to this the in order to identify the development needs and expectations of an
individual plan is developed in this report.
Main body
Company context
The Premier Inn Central Hotel is one of the top hotel brand, it was started in 1987 by
Whitbread. The hotel operates in more than 800 different cities having strong brand image across
the globe. The Premier Inn hotel is taken into consideration in order to understand how hotel
manages to meet the personal development needs and expectations of their individual employees
effectively (Ahmed, 2019). Hotel has their own strategy to make their customers customer happy
and satisfied. The company uses the PI- WOW platform which is specially for their guest staying
for the special occasion, this platforms allow the employees of the hostel to analyse their guest
and treating them according by offering them extra services or providing them some special
benefits, it helps in enhancing the overall performance of the company effectively increasing
their profitability. The hotel also has well qualified human resource department which is
responsible for providing training to employees of the hotel so that they can improve their skills
and serve their customers better, helping them in getting better experience throughout their stay
at the hotel, the human resource department ensures that the proper training is provided to the
employees as per the requirement through academic online platform (Baskerville and
Baskerville, 2018). This platform allow in providing effective training to the employees through
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using online platform, in order to start their training employees needs to enter the password
received in their own account and once the training is done employee must show training and
skills learned by them during the session. The manager continuously analyse and evaluate the
performance of the employees and various strategies are used in order to handle the problems
and queries of their employees. The human resource manager of the hotel plays an important role
in motivating employees towards working hard in achieving the targeted goals and objectives of
the hotel (Chakraborty and Biswas, 2020).
Analyse the purpose of Career Planning
The term career planning is defined as the process specify all the jobs an person has carried
out during his entire life. Effective career planning of the employees helps in motivating them
towards achieving targeted goals and objectives, it helps in analysing the proper path that
individual needed to take in order to determine the career goals. The career planning is also
essential to get clarity of individual work life, give continuity and meaning to life effectively.
The various purpose of career planning are discussed below:
Predetermining the needed career paths: The essential purpose of the career planning is
that it helps an individual or an organisation to determine the needed career paths in order to
achieve targeted goals and objectives effectively, it helps an individual to clarity of purpose of
their work life enhancing organisational and individual needs.
Achieving organisational staffing needs: The another purpose of the career planning is
meeting organisational staffing requirements effectively. Effective career planning helps the
human resource department to find talented and efficient individuals, it also allow the human
resource to formulate effective strategies and policies with the talented employees.
Reduces workforce turnover: The career planning helps in retaining the talented and
skilled employees in the organisation as the career enhance the business dedication which
automatically lessen the workforce turnover in the organisation effectively and efficiently
(Forbrig and Kuper, 2021).
Promotes workforce diversity: The another purpose of the career planning is that it
enhances the workforce diversity is the organisation, workforce from diverse background are
included in an organisation and promoted towards self development, it helps in planning their
career path effectively.
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Motivate workforce: The one of the essential purpose of the career planning is that it helps
in motivating workforce of the organisation through satisfying their esteem and self development
needs effectively, which motivates them towards performing better and enhancing their
performance.
Discuss individual employee’s current knowledge, skills and competencies.
Knowledge: The knowledge is the ability, education, experience or training that an
employee must carry in order to be eligible for a role in an organisation. It is the defined as the
theoretical or practical knowledge of a subject which helps him in applying his knowledge in
various situations. The knowledge plays an essential role in defining the capability of an
individual for a required position. For example in case of Premier Inn Central Hotel, the manger
of human resource department well qualified in his area and has well knowledge required for the
position (Greenhaus and et. al., 2019).
Skills: The skill is quality which is inherited with lots of experience and effective
training, a well qualified skills helps in handling a complex situation effectively and helps an
individual to achieve targeted goals and objectives effectively. For an individual skill needs to be
developed continuously in order to improve the overall performance of the organisation, it can be
developed or enhanced through proper training as per the requirement. In case of Premier Inn
Central Hotel, the employee of the hotel are given continuous training so that they can handle
their customers most effectively.
Competencies: The term competencies is defined as the mixture of required abilities,
knowledge and skills which allows an employee to work effectively and efficiently at the
workplace as per the requirement. An employee which is considered to be competent in the
organisation will help in enhancing the overall performance of the organisation. In case of
Premier Inn Central Hotel, the HR manager of the hotel is competent as he is measured handling
employees, handling difficult situation effectively (Ismail and Rishani, 2018).
Employees needs to provided with proper training in order to enhance their skills and
performance effectively, the skilled employees of an organisation leads the organisation towards
growth and success, in order to deal with the competitive marketplace and gain competitiveness
the development of an organisation and employees becomes essential, there are number of
development vehicle available for an organisation in order to enhance their performance and
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efficiency. In case of Premier Inn Central Hotel, hotel has various development vehicles in
meeting the development needs of an individual and the organisation. Some of the development
vehicle are discussed below:
Training: The hotel has effective training program in order to provide required training to
the employees and enhance their performance effectively. In order to provide training to the
employees the Premier Inn Central Hotel uses effective training program in order to train their
employees effectively, one of the method used by them is the academic online platform which
allow employees to get their training session through online mediums and once the training is
done the employees are asked what all skills they have learnt through this (Kim and Gatling,
2018).
Mentoring: The another development vehicle used by the hotel is the mentoring, under this
the top management or the senior manager provides essential guidance to their mentored in order
to enhance their particular sills, this type of development vehicle helps in improving the
particular skills of an employee which will lead to improving their overall performance.
On the job development: The another development vehicle used by the hotel is the on the
job development method, under this employees are trained while doing the work. The
development of employees is done while they are performing the job. In case of Premier Inn
Central Hotel, the employees are trained to deal with the customers effectively, hotel also allows
their employees to develop themselves through putting their skills into their work. It allows them
to enhance themselves and learn and develop new skills while working. This is one of the
essential method used by the company to improve performance of the employees effectively
(Penn and Lent, 2019).
Analyse the Individual Employee’s Career Plan
Career planning is one of the essential activity taken into consideration by an individual
which help in providing clarity about the career of the educational path needs to taken into
consideration by an individual in order to help him achieving targeted goals and objectives in his
life. The career planning enables an individual to understand the present skill he posses and the
more required skills needed to be improved by him in order to achieve desired goals and
objectives. The individual employee’s career plan an framework used in order to analyse his
current skills or knowledge and the required skills needed within an specified time framework
effectively (Saini and Jawahar, 2019). It is essential in to motivate an employee’s towards
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achieving targeted goals and objectives, it is also important in measuring their capabilities and
the required capabilities in order to complete a task. In an organisation an employee’s career plan
is essential in order to understand their capabilities and how to improve the needed skills, it helps
in motivating employees through improving their performance effectively (Sanchez, 2020). In
context to Premier Inn Central Hotel, human resource department of the hotel effectively uses
various motivational theories in order to motivate their employees towards performing better and
serving their customers effectively. The human resource department of the hotel also ensures that
each and every single employee’s career development plan is formulated in order to understand
their competencies and skills. One of the individual employees career plan is discussed below:
Area of
development
Actions taken to
achieve this
Resources or
support needed
Measurement
of success
criteria
Target date for
achievement
Time
management
The actions that
are needed to be
taken in
improve the
time
management is
scheduling the
time, also
dividing the
time effectively.
The resources or
the support that
is needed in
order to improve
the time
management
skills can be
conducting time
audit or
attending
various seminars
on time
management.
The
measurement of
success criteria
will be through
my self and
also by
colleagues.
25/05/2021
Conflict
resolution
The another area
of development
is the conflict
resolution, the
actions that can
be taken to
The resources or
actions that can
be taken to
develop this can
be learning from
the experience
The
measurement of
success criteria
will be by
myself and
through my
02/06/2021
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achieve this is
having proper
understanding of
the goals of both
the parties also
understanding
the situation.
of well
experienced
senior or
attending their
lectures.
seniors and
colleagues in
the
organisation.
Interpersonal
communication
skills
The another area
of the
development is
the improving
the interpersonal
communication
skills, the
actions that can
be taken in order
to improve the
interpersonal
communication
skills can be
through having
positive outlook
towards thing
and through
interacting with
the others
effectively.
The resources or
the support
needed in order
to improve the
interpersonal
skills is the
attending
various seminars
and lectures on
developing
interpersonal
communication
skills.
The
measurement of
success criteria
will be through
me an also
through my
seniors and
colleagues in
the organisation
10/06/2021
Discuss the Scheduled Annual Review and Performance Assessment Plan
The performance assessment plan is an effective assessment criteria used in order to
evaluate the performance of the employee effectively (Sandhya and Sulphey, 2020). It one of the
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essential framework used by the organisation in order to evaluate the performance of the
employee. The order to measure the overall performance of the employee in an organisation and
assess his skills a scheduled annual review and the performance assessment plan is formulated by
the organisation which helps them in measuring the overall performance of the employee
effectively motivating him towards achieving targeted goals and objectives effectively (Turner,
2019). In case of Premier Inn Central Hotel, the human resource department of the organisation
effectively scheduled the annual review and the performance assessment plan in order to
measure and evaluate the performance of their employees effectively. The hotel follows standard
performance assessment plan in order to effectively develop the performance of it employees.
The main criteria involved in the performance assessment plan is the reason why a particular
assessment plan is developed, it can be to measure the employees productivity improvement, the
reason for developing the performance plan is stated after stating the reason then the goal of the
performance development plan is mentioned in detailed effectively. Then comes the required
actions to be taken in order to achieve the desired goals by the employees effectively in the
organisation are highlighted in the employees performance assessment plan (Vasanthi and
Rabiyathul Basariya, 2019). Then after mentioning about the action required the then comes the
assessment criteria needs to be taken into the consideration. The performance assessment plan of
the employee is discussed below:
 In order to assess the performance of the employees at Premier Inn Central Hotel, the
human resource manager properly evaluate the performance of each and every employees
effectively.
 After evaluating the performance, the actual performance of the employee is measured
with the desired performance.
 In case of poor performance, the human resource department carefully analyse the
required skills to be provided to the employees in order to enhance their performance
effective.
 The required actions are taken and the proper assessment criteria are set for the
employees in order to enhance their performance, the hotel uses various tools in order to
enhance the performance of the employees effectively (Weer and Greenhaus, 2020).
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Conclusion
From the above discussion its can be concluded that career planning is one of the most
important step for an individual towards the analysing his or her career path and having clarity
above the purpose and meaning of the work life, it is important as it helps the organisation to
reduce the employees turnover and getting skilled and talented workforce for the human resource
department, development of the plan through meeting the essential personal development needs
and purpose of an individual motivates them towards achieving targeted goals and objectives of
the organisation effectively. This report covers detailed evaluation of various development tools
available to the organisation and degree to which they are suitable in meeting the development
requirements of an employee effectively. In addition to this in order to analyse development
needs and expectations of an employee a plan is developed that is also highlighted in this report
also various training and development method used by the company in order to enhance the
performance of the employees that leads to motivating them towards achieving targeted goals
and objectives is also heighted in this report.
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References
Books and Journals
Ahmed, N.O.A., 2019. Career commitment: the role of self-efficacy, career satisfaction and
organizational commitment. World Journal of Entrepreneurship, Management and
Sustainable Development.
Baskerville, D. and Baskerville, T., 2018. Music business handbook and career guide. Sage
Publications.
Chakraborty, D. and Biswas, W., 2020. Articulating the value of human resource planning
(HRP) activities in augmenting organizational performance toward a sustained
competitive firm. Journal of Asia Business Studies.
Forbrig, D. and Kuper, H., 2021. Early career researchers’ engagement in proactive career
behaviour: investigation of the extent and favourable influences. European Journal of
Higher Education, pp.1-29.
Greenhaus, J.H., Callanan, G.A. and Godshalk, V.M., 2019. Career management for life. New
York, NY: Routledge.
Ismail, H.N. and Rishani, M., 2018. The relationships among performance appraisal satisfaction,
career development and creative behavior. The Journal of Developing Areas, 52(3),
pp.109-124.
Kim, J.S. and Gatling, A., 2018. The impact of using a virtual employee engagement platform
(VEEP) on employee engagement and intention to stay. International Journal of
Contemporary Hospitality Management.
Penn, L.T. and Lent, R.W., 2019. The joint roles of career decision self-efficacy and personality
traits in the prediction of career decidedness and decisional difficulty. Journal of Career
Assessment, 27(3), pp.457-470.
Saini, G.K. and Jawahar, I.M., 2019. The influence of employer rankings, employment
experience, and employee characteristics on employer branding as an employer of
choice. Career Development International.
Sanchez, T.W., 2020. A Guide for the Idealist: Launching and Navigating Your Planning Career
by Willson, Richard.
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Sandhya, S. and Sulphey, M.M., 2020. Influence of empowerment, psychological contract and
employee engagement on voluntary turnover intentions. International Journal of
Productivity and Performance Management.
Turner, P., 2019. Employee engagement in contemporary organizations: Maintaining high
productivity and sustained competitiveness. Springer Nature.
Vasanthi, S. and Rabiyathul Basariya, S., 2019. Impact of Cross Training on Career Planning and
Progression. Indian Journal of Public Health Research & Development, 10(3).
Weer, C.H. and Greenhaus, J.H., 2020. Managers’ assessments of employees’ organizational
career growth opportunities: The role of extra-role performance, work engagement, and
perceived organizational commitment. Journal of Career Development, 47(3), pp.280-
295.
Zhou, S., 2021. Discussion on College Students' Career Planning Education under the Concept of
Innovation and Development. International Journal of Social Science and Education
Research, 4(1), pp.168-171.
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