Employee Counseling: Addressing Performance Issues Report

This report presents a case study on employee counseling, focusing on a production assistant exhibiting poor performance due to sleepiness during work hours. The student, who is also a part-time college student, faces challenges in balancing work and studies, impacting their job performance and violating organizational discipline. The report details the steps taken, including a counseling memorandum issued by the supervisor, Jonathan Matthews, to address the employee's behavior and improve performance. The memorandum outlines the discussion held, identifies the root causes of the issue, and proposes solutions such as adjusting work schedules and reducing workload. The report includes employee comments, and references to support the counseling process, emphasizing the importance of addressing performance issues effectively to maintain productivity and positive work relationships. The report also covers the supervisor's role, acknowledging personal biases and providing assistance to the employee, aiming to improve their performance within a specified timeframe, along with the importance of documentation and communication with HR and team leaders.

Running head: EMPLOYEE COUNSELING
EMPLOYEE COUNSELING
Name of the student:
Name of the university:
Author Note:

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The employee who is found to be falling asleep during the office hours and on the
office premises is a student who in part time attends college as well as work in the
organization in the role of the production assistant in the printing and layout department of
newspaper.
The situation is found to be a problem as it is a violation of the organizational
discipline. Sleeping in th office premises is considered as a major misconduct. The steps
which should have been taken to remediate the situation before is to conduct a oral session
where the employees are to be daught the disciplinary procedures properly and the self-
dicipline monitoring is to be done. He know the disciplinary rules of the company as well the
job responsibilities expected out of him. The resources required to perform the job is also not
inadequate with the timing being mandatory to product output. He has the necessary printing
and organizaing skills. He is fully aware of the organizational code of conduct, however his
act of sleeping has been found to be intentional. The job performance expectations with the
time, duty hours, target and the quality requirements have been communicated to him. The
problem has an adverse effect on the employee in the sense that he can be penalized in the
form of suspension and with a written warning to commit such indiscipline. It also will effect
the other coworkers creating a tension in the team and the overburden of work on others. The
agency will be effected with the loss of productivity for a certain amout of period due to
vacancy of one post. It will also affect my position as a supervisor and I can be penalized also
for not reporting it or considered unproductive in my duty.
There are obstaacles out of the employee’s control like the family condition of
supporting 3 kids in the home as well as balncing the education with the job which are getting
in the way of his performance. He is bound by the pressure of his family and organization. I
have accidently rewarded poor performance through my behavior of negligence in looking at
the baseline issue and out of stereotypical judgment being a senior in the team. Not everyone
is exhibiting the same kind of problem, but this employee is suffering from mental pressure
and out of stress and burnout performs the misconduct. The incapability of handling work-life
balance reduced his performece which I overlooked it as the cause of the poor performance.

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Counseling Memorandum
To : Mr. Bill Gomes, Production Assistant of Printing Team
From: Mr. Jonathan Matthews, Supervisor of Printing Department
Date: 23rd February, 2020
Subject : Counseling for Job Performence
This memorandum has been issued as a written record about the discussion that you
and I had about your job perforemnce on Friday, 21st February, 2020 at the meeting room.
Your job performance has been seen to be deterioted to the act of sleeping reported during the
office hours which hampered the productivity of the team.
Your negligence of duty is not acceptable and however it must be improved
immediately within 3 weeks . As we discussed on the counseling, and found out the reason
for you misbehavior, I will extend my assistance in making the work shift timings with the
allocation of duty suitable for you. I will request the top management so that the overburden
of work is reduced in order to make you cope up with the stress at workplace. You are
requested to improve your performance by reporting daily to your team leader and
completing the dutie on time.If you are feeling fatigue and sick during the office hours, you
have to provide a written documents of your physical condition and permission can be given
for the leave on that daye except on minor grounds. You will be supported with guidance
from you team leader in carrying out your tasks.
We expect your full cooperation and diligence in the performance of your duty.
Please provide your signature to this document as acknowledgemnt what has been
discussed between us in the counseling session.
This document will be made in 2 copies and sent to the HR manager as well as your
team leader.
Copy 1: Ms. Martha Jackson , HR Manager
Copy 2: Mr. Harry Smith , Team Leader
The personal history folder is also attached with the memo.
Employee Signature ___________________ Date ______________
Supervisor Signature ____________________ Date _____________
Employee Comments

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Bibliography
Kappes, H. B., & Barry, W. (2016). Counselling is better than outright firing an
underperforming employee. LSE Business Review.
Lane, D.A., 2016. Counselling Psychology in Organizations: From Problem Fixing to
Emergence and Growth. The Handbook of Counselling Psychology, pp.446-463.
Perwez, S. K., & Ramasehan, H. (2016). Employee Counselling: Need and importance in the
21st century workplace. International Journal of Physical and Social Sciences, 6(10),
1-19.
Singh, V., & Srivastava, U. R. (2017). Employee Counselling at Work Place: Critical Issues
And Challenges. Recent Advances in Psychology, 4(2), 64-77.

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References

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