Employee Engagement Report: Analysis of Amazon's Employee Engagement

This report delves into the concept of employee engagement, highlighting its significance in fostering employee commitment and driving organizational success. It distinguishes employee engagement from mere employee satisfaction, emphasizing the importance of active involvement and emotional investment in the workplace. The report examines Amazon's innovative approach to employee engagement, including the use of daily question-answer sessions and expectation alignment processes. These strategies aim to understand and address employee needs, ultimately enhancing their performance and satisfaction. The report also references relevant literature and provides insights into the relationship between employee engagement, business outcomes, and human resource development, making it a valuable resource for understanding and implementing effective engagement strategies.

RUNNING HEAD: EMPLOYEE ENGAGEMENT
Title: Employee Engagement
Name of Student:
Name of University:
Author’s Note:

1EMPLOYEE ENGAGEMENT
Employee engagement is considered as the systematic and planned way of developing the
passion and commitment of an employee towards his work and organisation and put genuine
efforts for the growth of the company as well as of himself. This is one of the major tools of
Human Resource Development that is designed to coordinate the individual goal with the
organisational through providing autonomy by means of shared responsibilities. Employee
engagement differs from employee satisfaction at the basic essence since the later does not
focuses on the involvement or motivational level or the emotional commitment of the employees.
Engaging the member in the organisational goals and decision making fosters the productivity
level and the increase in the performance. Moreover, by sharing visions and taking part in the
organisational affairs and decision making, the employees become more aware of their role and
function and more efficiently know exactly where they fit in.
In recent times the Amazon Company has introduced the engagement alignment process
and the questionnaire programme to judge the employee engagement. The employees are asked
on a daily basis to give a question answer season on how the day wisent or how was the working
condition. The expectation alignment helps in understanding the relativeness of the performance
of the employees and the expectations of the same from the organisation. This helps the
employees understand their function and place in the company. The company in turn gets the cue
on how the employees can be motivated, it has been noted in sites like LinkedIn that Amazon has
the highest number of satisfied employees.

2EMPLOYEE ENGAGEMENT
Reference List:
Harter, J.K., Schmidt, F.L. and Hayes, T.L., 2002. Business-unit-level relationship between
employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal
of applied psychology, 87(2), p.268.
Itcportal.com. (2020). ITC Infotech employees to get bot 'buddies'. [online] Available at:
https://www.itcportal.com/media-centre/press-reports-content.aspx?
id=2160&type=C&news=ITC-Infotech-employees-to-get-bot-buddies [Accessed 13 Jan. 2020].
Macey, W.H. and Schneider, B., 2008. The meaning of employee engagement. Industrial and
organizational Psychology, 1(1), pp.3-30.
Markos, S. and Sridevi, M.S., 2010. Employee engagement: The key to improving performance.
International journal of business and management, 5(12), p.89.