HRM Strategies: Employee Engagement, Voice, and Development

This report provides an analysis of Human Resource Management (HRM) strategies, focusing on employee engagement, communication, and training within Sainsbury. It outlines techniques for enhancing employee involvement, emphasizing regular communication, health and safety investments, growth opportunities, and transparency. The Zinger model is presented as a framework for improving employee engagement by addressing well-being, energy, strengths, and meaningful work. The report also evaluates communication approaches for amplifying employee voice, highlighting the benefits of two-way communication and feedback mechanisms for both employees and employers. Furthermore, it examines training and development practices aimed at enhancing managerial roles and employee responsibilities, recommending that Sainsbury adopt strategies that reward performance and provide growth opportunities. The report concludes by emphasizing the importance of a positive and inclusive work environment for achieving organizational success.

MANAGING HUMAN
RESOURCES
Executive Summary

Human resource management is the process and play main role in staffing, recruiting,
retaining and selecting potential skilled employees for performing work in firms. Different
Employee’s involvement and engagement techniques are used by Sainsbury as for engaging
better and including employees for giving ideas, also taking actions for assessing problems.
Communicating approaches as of listening and encouraging feedback by employees helps in
better flow of upward problems solving abilities . also training and development of
employees result in positively for reaching to goals by acquiring necessary abilities and skills.

TABLE OF CONTENTS
INTRODUCTION..............................................................................................3
MAIN BODY.......................................................................................................4
Outlining strategies and techniques use for enhancing employee’s involvement and engagement
with theories and evaluating advantage and disadvantages with recommendation............................4
Evaluating and proposing communication approach for assisting greater employees voice outlining
its benefits for employers and employees also supporting with theory and practices with upward
problems solving and methods.........................................................................................................7
Outlining Training and Development practices in business for enhancing manager and employees
for enhancing roles , responsibilities and understandings supporting with theories........................10
CONCLUSION.................................................................................................12
RECOMMENDATION....................................................................................12
REFERENCES.................................................................................................12
INTRODUCTION
Human resource management is the strategic approach which helps in staffing,
recruiting, retaining and selecting potential employees for working in company. Human
resource management business proposal is described as the action plan which helps in

describing about the company’s structure including number of workers needed and forecasted
with the cost. Sainsbury recognised as the multinational supermarket and retailer selling food
and non-food products to consumers. This report provides details related to outlining various
employee engagement and involvement strategies and techniques used for better engaging
employees supporting with theories. Also outlining communication approaches used for
better employee voices supporting with theory. Lastly evaluating training and development
practice helps in enhancing manager roles and employee’s responsibilities supporting with
theory.
MAIN BODY
Outlining strategies and techniques use for enhancing employee’s involvement and
engagement with theories and evaluating advantage and disadvantages with recommendation
Employee’s involvement strategies and techniques are described as the actions taken
by the human resource management as for assessing problems , involving employees for
making decisions and working for outlining various solutions as for achieving growth of
company. Employees engaging approaches and techniques are those which helps in creating
effective surroundings for increasing and achieving better standard of living and establishing
positive relations between employees and employers (Al-Suraihi, and et.al., 2021). Various
strategies which are used by firms for engaging and involving employees for performing
better and participating in more better way are as follows : Strategies and techniques are
Communicating regularly : For engaging employees in better way , promoting two-
way communication as by engaging employee (Jarrar, 2022).by involving into decision
making process as by taking opinions for the better implementing strategies in company, help
in engaging employees and motivating to work better by valuing their opinions.
Investing into health and safety: By investing into health and safety measures as
providing job safety and various plans and schemes for protecting job interest and safety
working conditions helps in engaging and working in better way a company.
Providing opportunities for growth and benefits by rewarding and
compensation: By organising training and development program and rewarding employees
for fair performance (Vollero and et.al., 2019). also setting compensating systems according
with fair performance helps in engaging employees by motivating and earning better , also it
aid in growing career of employees by training and developing necessary skills and abilities.

Recognising potential employees and promoting transparency: This is the most
useful strategy as by recognising potential employees for achieving goals of company.
Recognition for contributing extra work and rewarding performers help in engaging workers
in engaging workplace (Tao and et.al, 2022). Also being transparent and communicating all
necessary information to employees for working in company while recruiting and selecting
staff helps in better engagement and contributing of employees.
Recommendation:
Thus, it is recommended that , Sainsbury must adopt training and development also
rewarding employees and compensating for working with performance. As with this strategy
it helps in motivating and encouraging employees for working better and in more enthusiastic
manner as for achieving high earnings and taking rewards as by establishing top performance
in company .The main advantages of this strategy is it helps in increasing productivity by
strengthening various other strategies and approaches adopted for increasing revenues and
success of company, whereas the main disadvantage for this is it may lead to conflicts when
given misleading incentive according to working of employee.
Approaches to employee involvement are giving opportunity for participating into
decision making, incentives for participation and must acquire decision making skills.
Theories and models for enhancing employee’s involvement and engagement are the
ZINGER model , this model of employee engagement is based on using various actions by
managers of company for engaging employees for better working and serving company (3
Employee Engagement Models for a Happier, More Profitable Workplace, 2022). This model
considers the employees needs for engaging and working in productive way. It comprises
firstly with the necessaires needs ; various actions taken by the manager of company as for
engaging the wellbeing of employees by ensuring each individual in company is ready to give
productive results by working in good conditions.
ZINGER MODEL
First stage: For fulfilling necessities
 Enhancing wellbeing : As for enhancing the wellbeing of the employees , satisfying
and providing positive working environment and mental stability as for working in

enthusiastic and better way as scarifying wellbeing and mental health results in
negative work performance .
 Enliven energy : Creating better working environment, main aim is to create better
and positive work environment as for gaining energy from work and imparting energy
to work.
 Leveraging strengths: Creating growing surrounding for growing employee’s
strengths helps in engaging employees in better way.
 Meaningful : Engaging employee in better working as it must provide purpose of
working into the company (Tortia and et.al., 2022). As it is important for employees
by making values and realised abut the contributing of work in achieving success of
company as by defining purpose of the work must be meaningful for generating
satisfactions.
Second stage : is for uniting company efforts
 Building relations: Mangers and leaders of company must encourage and create
opportunities for working a d building team for achieving success . as for building
team encouraging opportunities is working is must .
 Recognising employees: Occasionally promoting employees is not the only way for
engaging but by creating the positive culture as for positively contributing and
generating recognition ideas as for keeping high employees’ engagement.
 Master moments: As for engaging employees for working, interacting daily and
making better connections with employees also solving various conflicts and
challenges helps in achieving by creating master moments with positive engagement
and interacting with employees
Third stage: is for boosting performance of employees
With this stage engaging employees by practically working and giving task for
performing into the workplace.

 Maximising performance: For engaging employees on better way providing and
communication cake goals and objective swill hep employees by achieving the
targets. Aa when employees are frustrated when various barriers occur while working
in company. For this creating and defining objective help engaging in better way.
 Marking progress: As for achieving progress, creating system for marking and
tracking the success achievements this helps in acquiring additional skills with
creating purpose of achievement and doing actions.
Lastly, for engaging and involving employees by using this model ,Sainsbury company is
engaging employees as by enhancing the wellbeing of employees by treating fairly and using
policy of zero harassing individuals also negating discrimination. it helps in for contributing
and productive working . further company creates positive working culture as by inclusive diversity
and respecting various individuals for performing better. Sainsbury manager also recognised extra
efforts and building better relation as for increasing trust and faith in employees for working and
achieving profits. also, HR manager using the target metrics as for tracking the performance by suing
KPI and retaining employees for performing better and achieving success.
Furthermore, for maximising the performance the most important is providing growth
opportunities with this model it helps in growing interest of employee while working in compony as
by training and developing employee’s interest. using various email as for marking employees and the
internal best practices for engaging in most effective ways for progressing and mainly rewarding
innovation and providing various opportunities for growing in company as for grasping future career
growth option by training and developing employees’ abilities and skills.
Evaluating and proposing communication approach for assisting greater employees voice
outlining its benefits for employers and employees also supporting with theory and practices
with upward problems solving and methods
Communication approach is defined as the language adopted as for communicating
with ither individuals . There are various approaches for communicating at workplace by
employees which helps in an ascertaining employee voice and supports in free flow of
information from one personal to another. Employee voice is mainly the strategy adopted by
many companies as by discussing with the business and involving into decision making for
engaging employees and providing feedback to upward position this helps in engaging
employee with satisfying the value and opinions. this is important as by giving value to
employee’s opinions (Nechanska, Hughes and Dundon, 2020). Also, employees voice is
consisted as an approach or strategy which helps in giving means for communicating to the

employers for influencing various means and building relations between employers and
employee for leading company towards success. Employee voice in Sainsbury is about giving
opportunity to workers as for speaking about the workplace environment and other working
conditions, as by taking opinions as a feedback for listening their view and implementing
strategies for considering the views of employees for better engagement.
The best approach of communication as for assisting employee voice, is mainly the
two-way communication must be adopted in company as for actively giving view also
listening to employees by employers . also ascertaining feedback from employees . as by
active listening to all employees in company helps in giving and acerating various
opportunities to employees as for providing various ideas and views in workplace
consequences and various strategy adopted by the company and their outcomes.
Listening to all employees and Ascertaining feedback regularly: As this
communication approach helps in giving responses and feedback of the strategies and
workplace environment by employee to higher level and upwardly communicating on regular
basis. With this information as for taking the feedback from employee’s regular basis helps in
forming as directing various policies of company as for provide better working environment
and satisfying workers as for better engaging as b reaching to the outcomes of employees in
company. as Sainsbury is using this approach as for giving feedback by employees via mails
or openly face to face communication. This helps in improving communication and styles of
management and leadership in company.
Also, by listening to all employees without biasness in company helps in paying
attention to each and every detail of information being communicated by employees . as by
listening properly applying attention to employee’s behaviour, expressions help in
understanding feelings and supports ion identifying problems being faced by employees. As
this approach helps in ascertaining the communication process with free flowing and
ascertaining views of employees for forming policies according to employees’ feedback and
listening viewpoints of every worker working in company regarding the problems and issues.
As improving the voice of employees helps in supporting and providing various benefits to
employees also to employers of company.
Benefits for employers

 Opportunity of Trust: Voice of employees helps in offering various opportunities
for sustaining the faith and trust as by removing barriers and receiving and
communicating properly by ascertaining ideas of employees.
 Company can gain better understanding of risk and issues : As by regularly taking
feedback from employee for working condition and various policies and strategies
adopted by company is serving and providing the optimum results help in gaining
better insights of issue and gaining opportunity by the company as for sustaining the
current position in market.
 Best practice for driving diverse perspectives: As by leading and ascertaining
views and ideas of employees helps in creating inclusive environment by connecting
to the employee’s voice with various policies for decision makings.
Benefits to employees
 Helps in improving engagement with ascertaining feedback: As effectively
communicating and giving voice by giving feedback to upper level of the
management help in engaging employees in better way as it aims in providing better
condition and by ascertain views support in valuing employee views.
 High job satisfaction Increases productivity: By ascertaining employees help’s in
creating and providing better job satisfaction also provides creating positive culture of
by building better trust which increases productivity by communicating better and
hearing employee opinion it provides high job satisfaction (Wæraas and Dahle, 2020).
Furthermore, supporting it with theory as of linear communication theory as of Shannon
Weaver model , as it comprises of flow of information from sender to the receiver. This
theory is designed ab build for effectively communicating with individuals . this process
continuing of noise which affects the flow of communication process. As for flowing the
upward communication, sender as employee sending message to the employer with choosing
appropriate channel as by mainly of directly commutating about the problems and issues
faced by them un the company (Shannon and Weaver Model of Communication, 2022).
Various noises can hinder the communication process as of distractions, misrepresenting
information by employers . thus, by using this model helps in communicating information
directly to the employers with better flowing an supporting upward solving of problems also

taking feedback from the employers with regarding the transmission of message by
ascertaining views on the issues being communicated by the employees of company.
Also, employees can draft the practice as by discussing the issues into the focus groups or
in general meeting of the Sainsbury with one-on-one interaction helps in gaining and
ascertaining their ideas by the lower-level manager in company and providing employee
voice for solving upward flow of communication problem.
Outlining Training and Development practices in business for enhancing manager and
employees for enhancing roles , responsibilities and understandings supporting with theories.
Various training and development practices help in achieving and effectivity training
employees for acquiring various knowledges and skills which is necessary in company as for
performing work in better way. Training and development effective practices are:
Creating plan for flexibility operations: making and organising training
programmes for employee with using easy ways for adopting knowledge and skills . as by
providing access to training with mobile phone apps which is more convenient and accessible
by employee for learning and acquiring abilities according to their needs and training
knowledge in mobile phone . further assessing knowledge gained with face-to-face
interaction and scheduling the assessment task for employees in Sainsbury.
Assessing employee for testing knowledge’s: assessing employees with using both
summative and formative assessment which helps in assessing the touchpoints and self-
assessing all employees with their learning from training and development programmes
organised by the Sainsbury. With assessing employee by using both the form of assessments
help in providing end results of training and programmes conducted for providing essential
knowledge to employee working in company.
Providing clear learning objectives: As designing and developing various training
program this practice makes sure about providing clear information about the objectives as
for achieving the goals of the company as of Sainsbury. By increasing sales and providing
food products a fair price to all consumers . as also for using various new instruments for
distributing and displaying the products to employee. Training programmes for providing
mandatory skill for maintaining supermarkets and earning technical infrastructure abilities.
Asking employees lacking areas to be developed: this is the best practice adopted
for training and developing employee’s skills and career options (Kozhakhmet and et.al.,

2020). as by asking employees for developing skills and lacking areas which helps in
performing job in better way after acquiring knowledge . taking knowledge helps in learning
and conducting proper training programs for Sainsbury employees. ‘
Training and development program helps in enhancing employee and manager roles
and responsibilities, as for employee it helps in increasing productivity , as with various
practices of training and development in company aims for assessing performance of
employees for finding out the lacking areas . also, it helps in increasing performance of
working in company by providing various benefits with addressing multiples roles in
company (Maheshwari and Vohra, 2018) . as for instance training employees for doing
multiple jobs by adding more responsibility as in Sainsbury providing responsibility to
employee with maintaining the products shelves also the cash counter services in
supermarkets. Furthermore, it helps in increasing skills also managing task in better way
with clarifying expectation of employees.
Also for manager it helps in promoting and taking initiative for supporting role and
providing effective training as for maintaining and providing skills and abilities to
employees (Noe, 2023). These practices help in enhancing knowledge and analytical
responsibility of manager for evaluating the effectiveness of training of employees as for
determining the development in the future centric positions acquired by the employees of
company.
Reinforcement theory
As supporting the above understanding with training and development as of
reinforcement theory. by using this it help in changing behaviour of individual with
reinforcing and providing rewards and punishments to various employees working in
Sainsbury. It has four aspects , as positive reinforcing individuals helps in strengthening
individual behaviour as company is offering rewards, raising salaries and bonuses for
contributing extra work and promoting employees for working at higher role (Four Major
Theories of Training and Development, 2022). Also, negative reinforcement aid in strengthen
and stopping unpleasant behaviour of employee working. Further, Sainsbury manager is
punishing employees for not performing according to desire working condition also for
reducing negative consequence of behaviour of employee in company . further extension and
giving rewards and training employee for repeating and extending behaviour as for
performing work in better way.

CONCLUSION
From the above report it can be concluded that, Sainsbury recognised as multinational
supermarket servicing large number of consumers globally. Various employee engagement
and evolvement strategies used by the company as by creating positive surrounding and
enhancing better working conditions which helps in achieving success . also, communication
approaches help in better communicating employees from the higher level of officials as for
giving feedback about the problems and working conditions faced by employees.. also,
various training and development practices used by the company as for providing better
development opportunities and acquiring various abilities and skill for performing better in
company as for increasing revenues and profits.
RECOMMENDATION
 For Engaging and involving employee in better way, company must adopt flexible
working conditions and being politely communicating with all employees, working in
Sainsbury support employees in providing effective feedback about the working
conditions and contributing for achieving ownership by creating inclusive culture for
participating into decision making and encouraging employee viewpoints.
 As for giving employees voice, company must adopt and prioritise employees safety
conditions and building culture of trust with the adopting various approaches for
positive culture helps employees by communicating directly to all the peer and higher
official about the issues faced by them in company.
 Also for encouraging and enhancing employees voice providing right information and
using right way of communication helps in better face to face interaction by
considering employee value and participating into decision making.
 For training in effective way taking and assessing employees with feedback direct
training process and help in gaining desired skills and abilities for performing work in
Sainsbury.
REFERENCES
Al-Suraihi, W. A and et.al., 2021. Employee turnover: Causes, importance and retention
strategies. European Journal of Business and Management Research. 6(3). pp.1-10.