Employee Engagement Research Project: A Case Study of Tesco Stores

This research project focuses on employee engagement and its impact on organizational effectiveness, using Tesco as a case study. The research aims to understand employee engagement, identify its impact on organizational performance, and explore factors contributing to it. The methodology includes a qualitative approach with data collected through interviews with 30 Tesco employees in and around London, supported by secondary data from books, online sources, and journals. The study considers ethical issues such as informed consent, privacy, and data security. The project plan outlines the stages of the research, from literature review to data analysis, and includes a risk register to identify and mitigate potential challenges. The findings are expected to provide insights into employee engagement strategies and their influence on Tesco's success.

Talent Management

Research Topic
Employee engagement
Introduction
Employee engagement is a state that every organisation wants to achieve. Employee
engagement is a organisational approach that results in right and favourable conditions for all
employees that they can effective fulfil their responsibilities and utilise their best potential in
context of their job (Albrecht, Breidahl and Marty, 2018). This research will involve employee
engagement and different aspects of employee engagement.
Background of the research
The reason behind selecting employee engagement is that employee engagement has an
very important role to play in success and effectiveness of organisation. As organisations are
operating in highly complicated and complex environment it has become very important that
employees are performing effectively and are giving their best contribution in organisational
success.
Concerned with industry perspective it is important because competent and qualified employees
will also perform effectively when they are engaged with their job as well as organisation.
Background of the Organisation/Company
Tesco is being selected for the purpose of research. Tesco is multinational groceries and
general merchandise retailer based on UK. It was founded in 1919 and its headquarter is at
Hertfordshire, England, UK. Company operates at 6800 locations in 10 countries and in order to
carry out operations of the countries it has employed 450000 employees.
Reason because of which Tesco has been selected for the research is that Tesco employs
certain best practices for employee engagement and employees are Tesco work effectively
(Aiello and at.al 2020). Tesco’s employees have made effective contribution in success of the
organisation.

Concerned with research, it will be carried out at certain stores of Tesco located in and
around London.
Aim of the research
Aim of this research is to understand employee engagement and its effects on
organizational effectiveness. A case study of Tesco.
Objectives of the proposed research
Proposed research aims at achieving following objectives-
 Developing understanding of employee engagement
 Identifying and understanding impact of employee engagement on organizational
performance
 Identifying factors contributing in employee engagement
 Understanding strategies for employee engagement
Opinion about the engagement to the job
Engagement to the job is concerned with how passionate employees feel about their job
and what is extent to which they are committed with their job. It is very important that
organizations work on engagement of employees because effective employee engagement results
in improvement of organizational practices and functioning. Organizations that focus in
innovation and creativity it is very important that employees are passionate about their job. This
will lead them to understand what they are doing and improve in existing practices.
Research Method
Type of Research
There are different types of research on the basis of their nature and process through
which they are carried out. This research will be qualitative research, this is a research process in
which data is collected and analyzed in form of interpretation of data collected (Connelly, 2016).

This is because primary data will be collected in theoretical and narrative form through
interview.
Data collection Method
Secondary data is data that is collected from secondary sources and from those sources
where data from primary sources has been previously collected. Secondary data for this research
will be collected through Books, online sources and literature journals. Because these are the
sources from where data can be collected easily and they can provide significant information for
the research.
Primary data collection is concerned with collecting data from the primary source. This
involves collecting data through interview, survey, and observation and questionnaire. For the
purpose of this research Interview will be utilized for data collection. Interview method is being
considered because this will help in collecting data and information in detail and candidates can
also be explained what researcher intends to know. This method also avoids possibility that
respondents will not respond which often cause inefficiency of research.
For the purpose of this research population considered is employees at Tesco stores in
and around London location.
Sample- Number of participants for this research will be 30 participants.
Sampling method is purposive sampling.
Sampling criteria will involve employees at Tesco who are working with organization for more
than 3 years and in different function of the company (Zhuang, Ke and Wang, 2020).
For the purpose of data collection questionnaires will be utilized and questionnaire will be
provided to participants and then they will be provided required assistance to adequately and
accurately provide answers to questionnaires.
Access to the organisation or respondents
In order to access organization and respondents Tesco will be directly contacted and
through consent of manager further processing will be done to collect data (Amundsen, Msoroka
and Findsen, 2017).

Data analysis
Data analysis will be done using narrative analysis. This is because data is being
collected through interview method.
Ethical issues
Proposed research will consider all the aspects of ethical research. Ethical issues will be
considered for this research involves-
Informed consent- This is concerned with taking consent from respondents before collecting data
from them. This will involve utilizing consent form and collecting their consent.
Privacy of respondents- This is concerned with maintaining privacy of respondents that is
concerned with their identity
Security of data- Security of data that is collected from the respondents and data in written form
will also be kept safe (Artal and Rubenfeld, 2017).
Safety of the respondents and researcher- researcher does not consist anything that is unsafe for
respondents
True interpretation- Interpretation of data just as it has been provided by respondents
In order to address above stated issues, steps taken by researchers involves-
 Taking Consent from respondents by using form of consent
 Not mentioning name the participants
 Ensuring security of the data by keeping data in password
 Taking interview from the place where people are around
A brief discussion of the scope and limitations of your proposed research
Proposed research will involve interview and secondary sources ad will analyze through
narrative analysis. This will facilitate gaining effective and detailed knowledge of topic and
subject on which research is based (Apuke and Iyendo, 2018). This will also enable researcher to
gain knowledge over the issues that they might avoid in other form on collection of data.

Concerned with limitation, research involves interview method for collection of data,
though this is very effective in collecting data and detailed knowledge, but requires significant
time and efforts.
Resources and cost considerations relating to your proposed research
Resources for this research will involve internet and computer, books, stationery material
and financial resources to collect these resources.
Cost involved in this is £100 to collect required material for the purpose of research.
Project plan:
Number Task Start Finish Duration Notes
1 Searching
literature
30/11/2020 5/12/2020 1 week This involves
undertaking
research of
different types of
literature available
2 Literature
reading
7/12/2020 17/12/2020 10 days This involves
reading extensive
literature that has
been searched for
the purpose of
research.
3 Writing
chapter for
literature
review
18/12/2020 23/12/2020 5 days Completion of
milestone 1
4 To contact
Chosen
Company
3/01/2021 1 day Completion of
milestone 2
Primary Data 4/01/2021 9/01/2020 1 week Completion of
milestone 3

Risk register
Risk Probability Impact Size Mitigation Residual
risk
Non-completion of
report by submission
deadline
2 3 6 Ensuring
strong
adherence
of plan that
has been
produced
that
includes
spare time
of one week
and also
specify
times for
work
3
Not accessing selected
organization
2 3 6 Working
constantly
on
contacting
company
and
developing
some
contacts to
easily
contact with
0

organization
Reviewing literature
that is not analytical
2 1 2 Identifying
right and
suitable
sources
from where
analytical
data and
information
can be
collected
2

REFERENCES
Books and Journals
Aiello, L.M. and at.al 2020. Tesco Grocery 1.0, a large-scale dataset of grocery purchases in
London. Scientific Data. 7(1). pp.1-11.
Albrecht, S., Breidahl, E. and Marty, A., 2018. Organizational resources, organizational
engagement climate, and employee engagement. Career Development International.
Amundsen, D.L., Msoroka, M. and Findsen, B., 2017. 'It's a case of access.'The problematics of
accessing research participants. Waikato Journal of Education. 22(4).
Apuke, O.D. and Iyendo, T.O., 2018. University students' usage of the internet resources for
research and learning: forms of access and perceptions of utility. Heliyon. 4(12).
p.e01052.
Artal, R. and Rubenfeld, S., 2017. Ethical issues in research. Best Practice & Research Clinical
Obstetrics & Gynaecology. 43. pp.107-114.
Connelly, L.M., 2016. Trustworthiness in qualitative research. Medsurg Nursing. 25(6). pp.435-
437.
Zhuang, Y., Ke, R. and Wang, Y., 2020. Edge-Based Traffic Flow Data Collection Method
Using Onboard Monocular Camera. Journal of Transportation Engineering, Part A:
Systems. 146(9). p.04020096.