Comprehensive Report on Employee Job Dissatisfaction and Solutions

This report delves into the critical issue of job dissatisfaction within organizations, exploring its nature, impact, and underlying causes. The introduction highlights the importance of employee satisfaction and the negative consequences of dissatisfaction, citing statistics on the UK workforce. The report examines the impact of job dissatisfaction on productivity, employee turnover, and customer experience. It then employs analytical tools such as the fishbone diagram, PESTLE analysis, and PMI (Plus, Minus, Interesting) to identify and evaluate factors contributing to employee unhappiness. The fishbone diagram is used to break down causes and effects, while the PESTLE analysis considers political, economic, social, technological, legal, and environmental factors. The PMI tool is used to evaluate different aspects of job satisfaction. The report concludes by summarizing the findings and emphasizing the importance of addressing job dissatisfaction to foster a motivated and productive work environment. References to relevant books and journals are provided to support the analysis.

Problem solving and decision-making

Introduction
With increasing complexities and uncertainties in business environment an
organisation that stands strong in favour of their staff or employees interest develops better
potential in terms of achieving their desired goals (De Sousa Sabbagha and et. al., 2018). As
per data of Dovetail recruitment, 2021, 1,200 experts have examined the overall job
happiness of UK workers, which shows that more over a third (39.9 per cent) of national
professional employees are unhappy about their present employment. The present report will
highlight several aspect of the cause and will also develop better understanding of the reason
for the given concept (‘Over a third of UK workforce unhappy’, 2021).
Nature and impact of job dissatisfaction and work-life balance
Job dissatisfaction means unhappiness or discontent regarding employment or the
workplace. Employment unhappiness may also promote poor behaviours at work, the Human
Resource Management Society warns. Roughly 40% of employees who are disappointed with
their careers play on their colleagues. Another 55% go online, and 15% go to work for
dinners (Juckes and et. al., 2021). Consumption of liquor and use of social media are also
widespread in the workplace. Impact of job dissatisfaction and work-life balance are;
 Less productivity
 Increases employee turnover
 Affects customer experience
 Conflicts in organisational firm
Fishbone diagram
A fishbone diagram is a tool to uncover causes and effects that can help determine the
cause for a process' faults, changes or failures. In other words, it breaks down fundamental
factors which might contribute to an impact in consecutive levels. Sometimes referred to as
an Ishikawa diagram or a cause and effect analysis, one of the major tools for root cause
analysis is a fishbone diagram (Luthra, 2021).
PESTLE analysis
Political: Such factors have their great impact on employee dissatisfaction. As by
taking into consideration political environment in the given operational region of a company

several strategic plans are to be determined which has its direct relation with employee
behaviours.
Economical: This factors are inclusion of economical rates such as GDP or NPP,
interest rates, loan rates etc. Respective factor has its impact in employee dissatisfaction as
regular changes in such factors lead to changes in organisational policies. This contributes
towards increased complex working environment of the workforce and ultimately unhappy
employees.
Social: This factor is an inclusion of carrying various social objectives of the firm
along with its operational goals. In regards to given context several social objectives acts as
increased work load and sometimes unproductive activities also under certain circumstances.
This unfortunately promotes employee dissatisfaction as it lead to unnecessary pressure of
giving their efforts towards society in which business is operating (Popp and et. al., 2019).
Technological: It includes use of technologies for operating several operational task in
an organisation. Lack of technologies contributes towards employee dissatisfaction in a given
company.
Legal: This includes legal laws and procedures under which an organisation work in
to be governed under a respective economic region. High complex legal laws and rules
ultimately adds to employee dissatisfaction.
Environmental: This factors includes use of sustainable tools as well as techniques to
perform several activities in an organisational firm. It adds to unproductivity in an
organisational firm and also is held responsible for wastages of resources in the company
(Wilkinson and et. al., 2020)
PMI (Decision-making tool)
Brainstorming, decision making and critical thinking is a PMI (plus, minus,
intriguing). It is used to encourage more than one perspective to examine ideas, concepts and
experiences. Dr. Edward de Bono, a lateral and critical thought proponent, created PMI
(Pareek, 2019).
Grid analysis (Plus, minus, interesting)
P M I
 Team motivates  Lack of time.  Perform activities

staff.
 Liked working with
colleagues.
 Learn other
language.
 Enjoyed working.
 Complexities
 Noisy
 Disputes
 Appraisals
 Bonus
Conclusion
From the above report which illustrates aspect of job dissatisfaction of an employee in
a given organisation. The presented report also highlights importance of several tools used in
an organisation used for keeping motivated working environment in working structure of the
business firm.

References
Books and Journals
De Sousa Sabbagha, M., Ledimo, O. and Martins, N., 2018. Predicting staff retention from
employee motivation and job satisfaction. Journal of Psychology in Africa, 28(2), pp.136-
140.
Juckes, E., Williams, J.M., Challinor, C. and Davies, E., 2021. Racing to a staffing solution:
An investigation into the current staffing crisis within the UK horseracing
industry. Comparative Exercise Physiology, 17(1), pp.73-89.
Luthra, R.R., 2021. Mitigating the hostile environment: the role of the workplace in EU
migrant experience of Brexit. Journal of Ethnic and Migration Studies, 47(1), pp.190-207.
Pareek, V., 2019. The Relational Impact of Employee Satisfaction on Customer Satisfaction
in Banking Industry: An Empirical Study. IUP Journal of Bank Management, 18(3), pp.45-
70.
Popp, N., Simmons, J. and McEvoy, C., 2019. Effects of employee training on job
satisfaction outcomes among sport ticket sellers. International Journal of Sport Management
and Marketing, 19(3-4), pp.147-160.
Wilkinson, A., Avgar, A.C., Barry, M. and Mowbray, P.K., 2020. Voice bundles in
healthcare: the reciprocal relationship between worker and patient-focused voice.
In Handbook of Research on Employee Voice. Edward Elgar Publishing.
Online
‘Over a third of UK workforce unhappy’, 2021. [Online]. Available through: <
https://www.dovetailrecruitment.co.uk/uk-workforce-career-job-dissatisfaction/>