This report delves into the critical issue of job dissatisfaction within organizations, exploring its nature, impact, and underlying causes. It highlights the significance of employee satisfaction in achieving organizational goals, referencing data on worker dissatisfaction. The report employs various analytical tools, including PESTLE analysis and fishbone diagrams, to identify factors contributing to dissatisfaction. It examines political, economic, social, technological, environmental, and legal influences. Furthermore, the report introduces decision-making tools such as grid analysis and PMI (Plus, Minus, Interesting) to facilitate problem-solving and strategic planning for improving the work environment. The conclusion emphasizes the importance of these tools in fostering a positive business environment and mitigating employee dissatisfaction. The report also provides references to relevant academic sources.