Exploring Employee Job Satisfaction in Home Care: A Literature Review

This literature review explores the multifaceted concept of employee job satisfaction within the home care environment. It highlights the significance of job satisfaction as a key indicator of employee contentedness and its impact on the quality of care provided to patients. The review synthesizes findings from various sources, emphasizing factors that contribute to employee satisfaction, such as engagement, respect, fair compensation, and opportunities for decision-making. Key research indicates that employee satisfaction is linked to increased productivity, improved service delivery, and positive outcomes for both employees and clients. The review also references specific studies that support the importance of recognizing and rewarding employees for their contributions, fostering a supportive work environment, and ensuring fair compensation to enhance overall job satisfaction. This review provides a comprehensive understanding of the factors influencing employee satisfaction in the home care sector and its implications for the delivery of quality healthcare services.

Literature Review

Table of Contents
Employee Job Satisfaction in Home Care.......................................................................................1
REFERENCES................................................................................................................................2

Employee Job Satisfaction in Home Care
Job satisfaction refers to measuring contentedness of employee at their job place. This
means whether they want to work at their work place or not (McVicar, 2016). Employees are the
one of the most important component which assist in providing services at Home care centres.
According to Rob Wengrzyn (2019) job satisfaction can be achieved with the help of rewards,
compensation which are provided to them at home acre organisation. Home care associations
works to provide services to old, ill people. Hence it is important to provide them satisfaction, so
best services can be delivered to suffering individuals. According to Emily Holland (2019) there
are 5 factors which assist in satisfaction of employees at care home. These factors are
Engagement, Respect, praise and appreciation, Fair compensation, Motivation, Life satisfaction.
When employee are engaged in their work, then their productivity is good. When employees are
satisfied, then this they are satisfied so giving best. In order to satisfy employee, it is important to
pay them fair remunerations. There are some personal aims and objectives for which employee is
working at home care organisation (Hebson, Rubery and Grimshaw, 2015).
For instance: with working style and services of an employees consumer or client's
family is satisfied, then that personnel has to be praised in front of others. This makes good
impression in their mind and achieves satisfaction. It is important that mangers of care home
organisation has to provide opportunity of decision making to employees, so they are satisfied as
they are important part of organisation. This makes the responsible for their working, so they
perform activities to get positive outcome (Hur, Moon and Jung, 2015).
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REFERENCES
Books and Journals
Hebson, G., Rubery, J. and Grimshaw, D., 2015. Rethinking job satisfaction in care work:
looking beyond the care debates. Work, employment and society. 29(2). pp.314-330.
Hur, W. M., Moon, T. W. and Jung, Y. S., 2015. Customer response to employee emotional
labor: the structural relationship between emotional labor, job satisfaction, and customer
satisfaction. Journal of Services Marketing. 29(1). pp.71-80.
McVicar, A., 2016. Scoping the common antecedents of job stress and job satisfaction for nurses
(2000–2013) using the job demands–resources model of stress. Journal of nursing
management, 24(2), pp.E112-E136.
Smolowitz, J. and et. al., 2015. Role of the registered nurse in primary health care: Meeting
health care needs in the 21st century. Nursing Outlook. 63(2). pp.130-136.
Williams, K. N., Ilten, T. B. and Bower, H., 2016. Meeting communication needs: Topics of talk
in the nursing home. Journal of psychosocial nursing and mental health services. 43(7).
pp.38-45.
Online
Wengrzyn, R., 2019. What is Job Satisfaction: Definition, Causes and Factors. [Online].
Available through: <https://study.com/academy/lesson/what-is-job-satisfaction-
definition-causes-and-factors.html>.
Holland. E., 2019. 5 Key Factors to Finding Job Satisfaction. [Online]. Available through:
<https://chopra.com/articles/5-key-factors-to-finding-job-satisfaction>.
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