Business Project: Employee Motivation and Coles' Performance Analysis

This project plan investigates the impact of employee motivation on the performance of Coles in Australia, focusing on the problem of increasing employee turnover and declining work efficiency due to a lack of motivation strategies. The research utilizes secondary data, including Coles' annual reports and articles, to explore the research question: 'How does employee motivation impact the performance of Coles in Australia?' The project identifies key search terms for literature review and includes three peer-reviewed scholarly articles that examine the relationship between motivation, role conflict, planning, quality practices, and organizational performance. The selected articles highlight the importance of motivational factors in enhancing employee performance and overall organizational success, emphasizing the need for effective strategies to improve employee engagement and reduce turnover within the retail sector.

Business Professional Project
Single page project plan
A statement detailing your ‘field of research’
This research is related to the field of management. The title of this project is to identify the
"Impact of employee's motivation on the performance of Coles in Australia". The key problem of
Cole’s supermarket is that employee’s turnover is gaining and existing employees have declined
their efficiency towards the work due to lack of motivation strategy at the workplace. This
investigation would be effective for declining the employee’s turnover rate and encouraging the
employees towards their work by using efficient motivation strategy (Grimmer, Miles and
Grimmer, 2016).
A source of secondary data linked to your chosen field of research
There are several sources linked to this management field of research. Readily accessible data on
‘review of Coles’ available on the link of https://www.google.com/url?
sa=t&rct=j&q=&esrc=s&source=web&cd=4&cad=rja&uact=8&ved=2ahUKEwjprejn1vvcAhVI
f30KHb1fDl8QFjADegQIBRAC&url=https%3A%2F%2Fwww.coles.com.au%2F~%2Fmedia
%2Ffiles%2Fcoles%2Fpdfs%2F2016%2Fannual%2520report
%2Fcoles_year_in_review_2016.pdf&usg=AOvVaw1xUj7im9LiBdplNJPNnUKB with full pdf
reports of 2016 currently available.
Readily accessible data on ‘Coles worker could bring down enterprise bargaining system if wage
challenge is successful’ available on the link of http://www.abc.net.au/news/2017-04-04/coles-
employee-could-bring-down-enterprise-bargaining-system/8414994
Research questions
RQ1: How employee's motivation has impact on the performance of Coles in Australia?
The search terms you propose to use in Google Scholar to identify literature
The key terms of addressing the literature review on Google scholar is an employee’s
motivation, employee’s efficiency, employee’s turnover rate, the performance of the company,
and the retail industry.
THREE peer-reviewed scholarly articles
Schepers Nijssen and van der Heijden (2016) stated that role conflict has negative impact on the
performance of employees hence organization should focus on motivational factor to encourage
them as it would also lead to enhance the organizational performance. Grimmer Miles and
Grimmer (2016) argues that planning can favorably mediate the co-relationship between
organizational, marketing, store resources, reputational, and performance of company. Del
Alonso-Almeida Bagur-Femenías and Llach (2015) define the motivational factors in terms of
applying quality practices and their impact on organizational performance.
Grimmer, L., Miles, M. P., & Grimmer, M. (2016). The performance advantage of business
planning for small and social retail enterprises in an economically disadvantaged region.
European Journal of International Management, 10(4), 403-421.
Schepers, J. J., Nijssen, E. J., & van der Heijden, G. A. (2016). Innovation in the frontline:
Exploring the relationship between role conflict, ideas for improvement, and employee service
performance. International Journal of Research in Marketing, 33(4), 797-817.
del Alonso-Almeida, M. M., Bagur-Femenías, L., & Llach, J. (2015). The adoption of quality
management practices and their impact on business performance in small service companies: the
case of Spanish travel agencies. Service Business, 9(1), 57-75. Available at:
https://repositorio.uam.es/bitstream/handle/10486/675817/adoption_alonso-
almeida_sb_2015.pdf.pdf?sequence=1