Employee Motivation and Its Impact on Job Performance Report

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This report delves into the critical role of employee motivation and its significant impact on job performance within organizations. The introduction outlines the background, aim, significance, scope, research objectives, and questions, setting the stage for an in-depth analysis. A comprehensive literature review explores various theories and studies, examining intrinsic and extrinsic motivation, job satisfaction, and their effects on employee behavior, productivity, and innovation. The research methodology is described to provide a framework for the study, which is followed by expected outcomes. The report emphasizes the importance of motivation in enhancing employee performance, driving innovation, and fostering a positive work environment. It highlights how motivated employees contribute to organizational goals, solve problems, and improve overall business outcomes. The report also discusses the role of incentives, rewards, and a supportive work environment in boosting employee engagement and satisfaction, ultimately leading to improved performance.
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Employee
motivation and its
impact on job
performance
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Table of Contents
INTRODUCTION...............................................................................................................................3
Background.................................................................................................................................3
Aim.............................................................................................................................................3
Significance................................................................................................................................3
Scope..........................................................................................................................................3
Research Objectives.............................................................................................................................4
Research Questions..............................................................................................................................4
Literature review..................................................................................................................................4
Research methodology.........................................................................................................................7
Expected outcomes............................................................................................................................10
REFERENCES...................................................................................................................................11
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INTRODUCTION
Background
Employee motivation is the great level of commitment, creativity and energy of a company's
workers or employees bring to their jobs. Motivate employees helps the organisation to conduct
business operations and functions in a very effective way. Motivation is a crucial part of any
organisation. Company can not effectively without the motivated employees. The manager of the
organisation focus on motivation of employees with their other managerial functions. Company's
manager works as a motivator of workers or employees. The motivation of employees is an
important part of management process. Conducting the business activities with properly is a very
challenging now a days. The revenue growth and corporate performance are major challenges for
businesses which can generate from internal and external environment factors. Employee
Motivation plays a integral role for the competing of business tasks in any organisation.
Aim
The aim of project is to understand the role of employee motivation and its impact on job
performance.
Significance
Employee motivation is a significant procedure in that company will motivating their
employees through rewards, bonus and many other incentives. Motivated employees assist the
organisation to achieve their goals and objectives in a very great way. The employees in the
organisation inspired by several kinds of benefits, incentives etc. Motivation is the process that
stimulates, energies, stimulates and directs performance and actions. With the assistance of
motivated employee, organisation will able to solve any critical issues and problems with their
great knowledge and skills. Motivation also influence the human capital of the company. Human
capital is a main assets in any organisation which can not be replaced by any thing. It is most
important and economical resources in the organisation. So for the best actions and performance the
company should have to motivate their employees. Motivation enhance the employees
performances and productivity in the business operations.
Scope
Employee motivation plays a significant role in any corporate sector, banking sectors, any
organisation, business environment, various type of businesses. Employee motivation is a effective
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tool which will used by employer in their organisation.
Research Objectives
To evaluate the role of employee motivation.
To analysis the how job performance is influenced by the employee motivation.
To examine the relationship between employee motivation and job performance.
Research Questions
What is the role of employee motivation in the organisation?
How job performance influenced by motivation?
Is there any relationship between employee motivation and their job satisfaction?
Literature review
According to the Raziq and Maulabakhsh (2015) motivation plays a crucial role to affects
the employee behaviour towards the organisation and organisation's activities. Motivation is very
integral that encourage the workers or employees to involve in the business operations in a very
great way. Motivation is the individual's desire or inner feeling that inspires them intentionally or
unintentionally to excellently complete their job. It encourage the people to give their best.
Employee motivation is the best policy which will adopted by organisation to improve work
management between the employees and organisation. The main motive of the company is to
specify the wants and needs of workers and increase the employee engagement in the operations.
Motivation also enhance the commitment of employees towards the organisation. As per the
Jayaweera (2015) Employee motivation is very essential for management and organisation to
treasure a method to inspire their employees. In any organisation, when employees realize their
value and importance in the organisation, it encourage them towards work efficiency. The attractive
incentive policies in the organisation always complete the requirements and demand of the
employees and in return they repay it by honesty and hard work.
As per the Tims, Derks and Bakker (2016) Intrinsic motivation is directly influence the
work content of workers when they execute any operations and functions. The effective motivation
of employee plays a significant role in the organisation, it will increase the employees efforts for
accomplishing tasks and project of business. Intrinsic motivation inspire the employees towards
the job performance with great interest, responsibility, accomplishment and achievement. All the
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activities directly liked with the employee's job satisfaction. It also motivate workers through
removing work stress and attractive incentives. Lăzăroiu (2015) state that intrinsic motivation is
derived by the employee's energetic performance, enjoyable nature and attentiveness. According to
the Kuranchie-Mensah and Amponsah-Tawiah (2016) supremacy motivation also plays a major
role in enhancing the efficiency and performance of organisation, it also increase the power of
workers in the personal and institutional activities. Person with the high institutional power are very
effective and motivated. Workers has a main objective is to linked with their purpose for
accomplishing their duty effectively. Extrinsic motivation affect the employees activities and also
assist in achieving various distinguishable results. As per the Hanaysha and Tahir (2016) extrinsic
motivation includes the work features such as incentive like promotion, pay, funds sufficiency and
job security. It also involves many figurative benefits for the communal endorsement, community
supports and customer appreciation.
Eldor and Harpaz (2016) state that employee performance includes the quantity and quality
of output activities, helpful and accommodative nature, presence at work. The organisation also
develop policies such as rewards and bonuses based on workers performance. The attractive
rewards and bonus policies attract the employees and enhance their performance in the
organisation. Motivated employees will conduct their work with more efficiency and efforts. It will
improve the performance of employee towards the business activities and operations. As per the
author if the employees are satisfied with their work, which will directly improve their work
performance. Employee satisfaction and performance are positively connected with each other. The
more satisfied employee increase their performance towards the organisation. In any organisation,
individual performance plays a vital role regarding the workers performance in an organisation.
Effective Employees performance is very necessary to solve every critical issues or problem in a
very smooth manner. Without motivation of employees, company will not able to stand in the
competitive environment of business. As per the Fiaz, Su and Saqib (2017) employees performance
is separated into five categories such as planning, rating, monitoring, developing and rewarding.
Planning includes the development of best strategy, deciding the goals and bifurcate the duties and
make a attractive time table for complete the tasks. Author state that, monitoring is a process, in
which regularly measuring the presentation and providing best response to the employees and take
necessary actions to improve their activities towards the achieving their objectives or goals. Rating
is the process in which employees are rated on the basis of their performances. The calculation of
rewards and bonus depends on the rating of workers. The major elements which can influence the
employee performance such as ability, motivation and working setting.
As per the Bhuvanaiah and Raya (2015) the employees creativity and innovation activities
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are also depends on the employee motivation. Motivated employee inspired towards the best
innovation and creativity in the organisation structure. Innovation and creativity are essential tool in
organisation to improve employees work performance and market image in the business
environment. The innovative and creative employees are the base of economic growth in company.
Individual performance in the company is influenced by the motivational activities such as
providing various kind of rewards and incentives. Motivated employees are self driven and more
focused towards the self sufficiency as compared to low motivated employees. According to the
motivated employees are extremely committed, elaborated and participated in their job and more
responsible to conduct their duties. The best salary and wages also an encouraging factors to
increase work performance and enhanced productivity of the business. According to the Hafeez and
Akbar (2015) Job satisfaction is also a main factor in the motivation. Job satisfaction is define as a
happiness of an employee with their job role and duties. It is significant element in the individuals
working life. Job satisfaction is directly linked to an employee getting sufficient intrinsic and
extrinsic advantages to encourage the employees to stay and accomplish their duties and
responsibilities. As per the Author employee performance is totally depends on their job
satisfaction. At the many level in the company, employee performance is directed by their job
satisfaction. Many factors such as organisational management, organisational manner, human
capital and staff management are depends on job satisfaction of the employees. Job performance
and satisfaction also dependent on the job environment. It encourage the employee job satisfaction,
if attractive incentive involved in it. The job satisfaction and performance also varies on the basis
of job security, salaries, work environment, job surroundings, quick responses of complaints,
involvement in decision making process in the organisation and other benefits of remunerations.
Kianto, Vanhala and Heilmann (2016) state that Job satisfaction directly affect the employee's job
performance in various activities of the organisation. Employee Motivation and job performance is
influenced by the job satisfaction. Motivated employees is a important and valuable asset in the
organisation which increases its business value by strengthening and maintaining its revenue
growth. The major benefit of employee motivation is the high productivity for the long term.
For the immense growth and development of an organisation, company should have to
manage all the elements of production and employee motivation like materials, men and machine.
According to the Kanyurhi and Bugandwa Mungu Akonkwa (2016) employee motivation is a
effective procedure which adopted by every organisation to inspire the people for their great actions
to accomplishing goals. The psychological factors such as money, job satisfaction, achievement and
respect motivate the people's behaviour. Motivation has a great place in the management process.
The motivation techniques used by the managers and employers of the organisation for encouraging
employees to provide positive contribution in the organisation's vision, mission and objectives. As
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per the motivation is essential because of the human nature needs, which will increase their
encourager, inducement and engagement in the organisational works. It will also develop better
performance of the workers. There are numerous factors that enhance employee's motivation such
as organisation should have to belief in their employees strength. They should have to take
necessary actions to identify the desires, wants and requirements of employees. Company should
have to conduct effective training programs to teach their employees about the evaluation of their
own success and performances. They should have to provide an effective platform to the employees
for their regular and clear communication with managers, owners and other staffs. As per the Kim
and Holzer (2016) company have to treat their employees or workers with respect. It is necessary
for the leaders and managers of the organisation to conduct successful training programs and
provide feedback to employees for their better performance and realization of their errors.
Organisation should have to create a effective policies of their employees according to the industry
average benefits and recompense and also describe the reward system in the business of their
organisation. During the production activities and time to time, organisation's leaders and managers
should have to provide a attractive ideas and innovation strategies for improving the employees
performances. Company must have to avoid the distinguish behaviour with the employees of
organisation and eliminate distracting activities which can distract the employees form their duties.
Research Methodology
Purpose of the research
For interpreting new relationships and facts as well as to discover and solving of several problems
through formal rigorous as well as precise process is known as systematic research. Thus, in a
reliable way it is the process of gaining solutions to several specific questions through organized
objective. Moreover, critically investing of hypothetical proportion of the presumed relation among
natural phenomena in an empirical, controlled as well as in systematic manner is known as
research. Thus, this research has been conducted in order to gain knowledge about the employees
motivation approaches & methods. Moreover, this report demonstrates that what will be the effect
on the performance of the employee with the effects of motivation on employees (Mackey and
Gass, 2015).
Conceptual framework
In order to gain knowledge regarding the various motivation approaches and theories and to be
aware that different employees are having different needs and according to it they require different
approaches through which they will be getting motivated. Thus, eventually in order to find the
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enhancement in the productivity of the employee, this knowledge can be gained by being aware of
motivation approaches and theories. However, it is well known fact that the productivity of
business will be enhanced by the performance of the employee and the performance of the
employee will be increased by motivating them. Furthermore, this motivation of employee can be
gained by giving them new roles, reorganisations, appreciations as well as through money. Perhaps
it has been already demonstrated in literature review that the performance of the employee will be
definitely increased when the employees are motivated positively (Bresler and Stake, 2017).
Research approach
Quantitative and qualitative are the two approaches of research methodology. The type of
motivation theory which is used by the management of the company which determines the factors
that influence is the research with qualitative approach. It is not that in an organisation the
motivation is focusing on any one division of the company, rather it is focusing on all remote sites
too. Thus, this approach of research is considered to be the best approach which could be used in
the company. Thus, one could say this approach of research looked through wide ranges of causes
and processes which are interconnected. The main aim of this research approach is accuracy, while
overcoming the social occurrence realities as well as by the studies of questions which are very
important for practicing. Therefore, the best way to conduct research is through interviewing,
where data is collected for relatively shorter period of time. The research could be qualitative if it is
from the field of inter disciplinary or sometimes counter disciplinary. The qualitative research
crosses the physical and social sciences and humanities. At one time qualitative research is many
things. Thus, the field is shaped by political positions as well as with the multiple ethical and with
the political inherent fields.
Production of findings is the purpose of qualitative research. Thus, the qualitative inquiry activities
include presenting finding, interpreting data as well as analyses of findings.
The quality of human beings participating in the research determines the quality of research as
researchers are the instruments to qualitative inquiry. the human element of qualitative research is
both its weakness as well as its strength, the strength determines experience and human insights
while the weakness depends upon creativity, discipline, intellectuality, trainings and research skills
(Flick, 2015).
Research strategy
For the conduction of research systematically rather than in an random manner, which involves
efforts and gives directions to the plan of actions is known as research strategy. Therefore, the
researchers tend to use basically five major strategies of research in order to conduct researches.
These five strategies are historical and case studies, archival analysis, surveys and interviews.
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Therefore, the selection of strategy which could be used for conduction of research depends
majorly upon three factors as the type through which the question of research posts the extents of
control over the actual behaviours and the degree to focus on contemporary which are in opposition
to the events of history.
Therefore, generally the qualitative research strategy chosen are interviews, thus, the qualitative
researchers tends to use the strategy of interview as the most widely and effective strategy for the
conduction of research. Thus, by using the strategy of interview as the qualitative research strategy
for interviewing employees as in order to get the accurate means of the topic and getting feedbacks
of the questions (Ledford and Gast, 2018).
Design of interview questions
On the basis of literature review & on the research questions the question of interview is formulated
so as to achieve the aim and objective of the research.
Therefore, by coordinating with the CE department of the company, the questions for interviewing
the employees can be designed. Thus, for any organisation it is the CE department which tends to
conduct employees interview as they are responsive for conduction of such events in an
organisation (Fletcher, 2017).
Sample
The sampling is conducted by segmenting the total population or audience of the different
department of the company. And thus, interview could be conducted within all the departments. The
interview could be conducted either through telephone or face to face. Since the actual procedure of
interview is done by one by one employee (Taylor, Bogdan and DeVault, 2015).
Interview questions
The interview question which could be asked to the employees would be on several factors such as
Salary and wages
Are you satisfied with the several allowances provided by the company?
Which type of incentive you like the most?
Does productivity of individual tends to get increase by giving incentives and other benefits?
Assignment of new roles
Will it be satisfactory for you, if we transfer you to some other duty or for some extra work?
Would you like to take part in decision making process of the company, or will be responsible for
that?
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Did the top level management have allowed you to take part in process of decision making when
they are connecting to the department you work?
Appreciations
Does your work being appreciated by the senior managers or the supervisors of your department?
Did you think you have been appreciated or recognized for any extra ordinary work you had done?
Reorganisations
Which factor could motivate you the most? Recognition, motivational talks, complimentary leaves,
promotions or salary increments.
Did your supervisor or manager explain you the task which you had to do or did they use to come
to you in order to discuss about your life performance (Kumar, 2019).
Did the managers asked you, did you posses the required skills for the project to complete?
Expected outcomes
The proposed proposal will be helpful for the many corporate sectors. It will useful the
company because it shows various tools and methods which will helps the organisation for
motivate their employees or workers. It also includes the several benefits and advantages of
motivated employees. By this proposal, organisation will able to identify the importance of
employee motivation in the organisation. It involve the importance of employee motivation for
achieving the organisation's objectives and goals. Employee motivation essentially assist the
organisation for accomplishing business tasks and project without any delay and troubles. This
proposal also gives assistance to the employers of the organisation by providing effective and
useful guidelines regarding the employee motivation and job performances. This proposal will also
include the many steps and necessary actions to enhance the job performances of employees. It
helps the leaders and mangers of the organisation to increase their employee performance and
improve their job satisfaction in a very effective manner.
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REFERENCES
Raziq, A. and Maulabakhsh, R., 2015. Impact of working environment on job satisfaction. Procedia
Economics and Finance. 23. pp.717-725.
Jayaweera, T., 2015. Impact of work environmental factors on job performance, mediating role of
work motivation: A study of hotel sector in England. International journal of business and
management. 10(3). p.271.
Tims, M., Derks, D. and Bakker, A.B., 2016. Job crafting and its relationships with person–job fit
and meaningfulness: A three-wave study. Journal of Vocational Behavior. 92. pp.44-53.
Lăzăroiu, G., 2015. Employee motivation and job performance. Linguistic and Philosophical
Investigations, (14), pp.97-102.
Kuranchie-Mensah, E.B. and Amponsah-Tawiah, K., 2016. Employee motivation and work
performance: A comparative study of mining companies in Ghana. Journal of Industrial
Engineering and Management (JIEM). 9(2). pp.255-309.
Hanaysha, J. and Tahir, P.R., 2016. Examining the effects of employee empowerment, teamwork,
and employee training on job satisfaction. Procedia-Social and Behavioral Sciences,219, pp.272-
282.
Eldor, L. and Harpaz, I., 2016. A process model of employee engagement: The learning climate and
its relationship with extra‐role performance behaviors. Journal of Organizational Behavior. 37(2).
pp.213-235.
Fiaz, M., Su, Q. and Saqib, A., 2017. Leadership styles and employees' motivation: Perspective
from an emerging economy. The Journal of Developing Areas. 51(4). pp.143-156.
Bhuvanaiah, T. and Raya, R.P., 2015. Mechanism of improved performance: Intrinsic motivation
and employee engagement. SCMS Journal of Indian Management. 12(4). p.92.
Hafeez, U. and Akbar, W., 2015. Impact of training on employees performance (Evidence from
pharmaceutical companies in Karachi, Pakistan). Business Management and Strategy. 6(1). pp.49-
64.
Kianto, A., Vanhala, M. and Heilmann, P., 2016. The impact of knowledge management on job
satisfaction. Journal of Knowledge Management. 20(4). pp.621-636.
Kanyurhi, E.B. and Bugandwa Mungu Akonkwa, D., 2016. Internal marketing, employee job
satisfaction, and perceived organizational performance in microfinance institutions.International
Journal of Bank Marketing. 34(5). pp.773-796.
Kim, T. and Holzer, M., 2016. Public employees and performance appraisal: A study of antecedents
to employees’ perception of the process. Review of Public Personnel Administration. 36(1). pp.31-
56.
Mostafa, A.M.S., Gould‐Williams, J.S. and Bottomley, P., 2015. High‐performance human resource
practices and employee outcomes: The mediating role of public service motivation. Public
Administration Review. 75(5). pp.747-757.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Mackey, A. and Gass, S.M., 2015. Second language research: Methodology and design. Routledge.
Bresler, L. and Stake, R.E., 2017. Qualitative research methodology in music education. In Critical
Essays in Music Education (pp. 113-128). Routledge.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research project.
Sage.
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Ledford, J.R. and Gast, D.L., 2018. Single case research methodology: Applications in special
education and behavioral sciences. Routledge.
Fletcher, A.J., 2017. Applying critical realism in qualitative research: methodology meets
method. International Journal of Social Research Methodology, 20(2), pp.181-194.
Taylor, S.J., Bogdan, R. and DeVault, M., 2015. Introduction to qualitative research methods: A
guidebook and resource. John Wiley & Sons.
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