Research Project: Impact of Employee Motivation on Business Growth

This research project investigates the impact of employee motivation on business performance and growth, specifically within the hospitality sector, using Hilton Hotel as a case study. The project begins with an introduction highlighting the importance of employee motivation in achieving organizational goals and competing in the market. Task 1 focuses on formulating research specifications, including the aim, objectives, research questions, and resource implications, along with a critical review of key references on employee motivation, its significance, and various motivational techniques. Task 2 involves matching research questions with appropriate sources and understanding the project's research study. Task 3 analyzes research evaluation techniques and interprets the research outcomes to provide recommendations and conclusions. Finally, Task 4 includes converting the research findings into a PowerPoint presentation. The project employs a quantitative research technique, using a survey method with a sample of 20 employees from Hilton Hotel to collect primary data and analyze the impact of employee motivation on business performance.

RESEARCH
PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................3
1.1 Formulation and record possible research project outline specifications.............................3
Research Question.....................................................................................................................3
1.2 Identification of the components that consider in the research project selection.................4
1.3 Undertaking critical review of key references....................................................................4
1.4 Construct a research project specification.............................................................................6
1.5 Construct an effective plan and procedure for agreed research specification......................7
TASK 2............................................................................................................................................9
2.1 Matching sources appropriately along with research questions............................................9
2.2 Project research study understanding..................................................................................10
2.3 Represent the collected information....................................................................................10
TASK 3..........................................................................................................................................11
3.1 Analyse the implementation of research evaluation technique...........................................11
3.2 Interpretation and analysis of the research outcome...........................................................11
3.3 Recommendation and conclusion.......................................................................................12
TASK 4..........................................................................................................................................13
4.1 Converted into PPT.............................................................................................................13
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INTRODUCTION
In the present time, every business enterprise requires huge success and growth in the
market. As due to competitive business environment, corporation designs several strategies and
tactics so as it can compete with rivals. In this manner, employees are one of the major resource
through which firm can enhance its outcome and compete with rivals. Personnel is one of the
major source by which organisation can carry out their business activities and attain its
determined objective within the time. In the absence of human resource, corporation unable to
achieve its target on time and improve quality of work. With help of high skilled employees,
company can delivers excellent customer services and earn maximum profitability. Thus, it is
very important for corporation to motivate its workforce and maintain them in effective and
efficient manner. Employees motivation plays a very crucial role by which human resource
encourages producing high quality of work within the organisation. It is a process under which
higher authority and top management appreciate and recognise employees for their higher
performance within organisation. This recognition and appreciation is measured in terms of
monetary and non monetary rewards.
The present investigation about depends on representative's inspiration and its effect upon
the business execution and development. In this way, scientist have utilized subjective research
strategy under which data has assembled with help of review technique. The real point of
researcher is to dissect the effect of workers inspiration on the business execution and
development with deference of neighborliness part.
TASK 1
1.1 Construct the project outline specifications
Aim
To analyse the impact of employees motivation on the performance and growth of Hospitality
sector: A case study of Hilton Hotel
Objective
 To explore the meaning and terminology of employees motivation
 To examine the significance and role of employees motivation
 To discuss several techniques of employees motivation
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 To analyse the impact of employees motivation on the business performance and growth
in the hospitality sector
Research Question
 What is the meaning and terminology of employees motivation
 What are the significance and role of employees motivation
 What is several techniques of employees motivation How employees motivation can affect business performance and growth in hospitality
sector
Resource implication
In order to conduct research scholar required several resources such as human resource,
financial resource and time. By limited availability of fund it is very difficult to conduct
investigation. As fund required to initiate several activities like transportation, printing and
stationary, internet cost. Thus, due to insufficient amount of fund it is very difficult to
accomplish several activities of research. Another major resource is time because in order to
accomplish several activities of investigation researcher required sufficient time period. In order
to accomplish all activities within specific period, research should use Gantt chart method. By
using this method each activity of research can accomplish within specific period. On the other
hand in order to accomplish research with limited fund, researcher have used Activity based
costing method.
1.2 Determination of the element that consider in the research project selection
At the time of selection of project topic there are several factors that given contribution.
One of the major factor is interest of researcher where the scholar have involved in this from
long time period. Researcher actually wanted to explore their knowledge about employees
motivation and its significance in the business growth and performance. While good knowledge
of the subject has another one reason for selection of employees motivation topic in the research
study.
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1.3 Undertaking critical review of key references
Employees Motivation
According to the view of Eze, (2009) motivation refers to the psychological phenomenon
and result from the interaction of both conscious and unconscious factors such as intensity,
incentive, rewards etc. Hassan,(2010) stated that employee's motivation is a level of energy,
creativity that organisation's employees bring to their jobs. While top management and higher
authority encourage, appreciate, recognise employees performance and productivity then this
procedure is known as employees motivation. The appreciation and recognition can measure by
monetary and non monetary rewards. It is an intrinsic enthusiasm about and drive to accomplish
activities related to work within corporation.
Significance and role of employees motivation
According to the view of employees motivation have very significance role within
organisation through which employees can encourage for higher productivity and quality of
work. The progress and growth of organisation is largely depends upon employees so it is very
important for management to motivate them in an effective and efficient manner. While top
management encourage and motivate employees by provide several rewards such as monetary
and non monetary then they will more motivate ad influence for higher performance and
productivity. In the opinion of Danish and Usman, (2010) one major importance of employees
motivation is innovation and creativity within the company. If employees are more motivate then
they will give their best contribution and improve innovation in their work. David, (2009) stated
that employee motivation encourage staff retention within organisation. While corporation
motivates its employees by providing impressive monetary and non monetary rewards then they
will motivate for retain within business unit for long period. In the view of Denzin and Lincoln,
(2005) employees motivation helps to organisation in improving business good will in the
market because its directly influence the relation with supplier, customer, potential employees
etc.
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Ways and techniques of employees motivation
According to the view of Zabouj and Antoniades, (2015) organisation can motivate its
workforce by providing monetary benefits and rewards. In this motivation technique,
organisation can give incentive, fringe benefits, compensation, bonus etc through which financial
requirement of employees can fulfilled. As every individual have some financial needs so if
company provide effective salary and incentive then their financial need can make satisfy and
they can motivate easily. In the opinion of Yousaf, Yang and Sanders, (2015) stated that
employee motivation can bring within company by providing non monetary rewards such as
higher opportunity, growth chances, higher status, promotion, increment etc. While company
recognise the ability and efficiency of employees then they will more motivate for higher
performance and productivity. In addition to this, with help of non monetary reward, employees
feels importance themselves. Paharia, (2013) stated that employees can motivate while
organisation invite then in the business decision making process through which they can share
their feeling, suggestion, views , opinion etc. This is best technique to motivate employees in an
effective and efficient manner.
Impact of employees motivation on the growth and performance of business
According to the view of Ashraf, Azam and Ashraf, (2015) employees motivation plays a
very crucial role within the hospitality sector because this sector is largely depends upon
employee performance and efficiency. In the absences of employees, this sector can not run in
the market. In several activities within this sector required employees so it is very important for
management to keep employees satisfy. The organisation performance and growth is directly
affected by employee's motivation because they are satisfied and motivates then they give their
best efforts to meet organisation objective. In order to improve quality of work and attain
organisation objective, employees motivation is very important.
1.4 Construct a research project specification
In the present study, the real target of specialist is to break down the effect of workers inspiration
on the association execution and development. Along these lines, for achieve this target, scientist
will apply a few systems of research strategy which are examined underneath
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 Research Philosophy-It is essential aspect that help in conducting and analysing research
information. With help of this technique, researcher can understand the actual objective
of research study (Creswell, 2013). Interpritivism and positivism is major technique of
research philosophies. In this current study for analyse the impact of employees
motivation on the performance and growth, researcher will apply positivism research
philosophy. Research approach- By applying research approach in the research study, researcher can
obtain effective solution of research issue. There are major two approaches that are
inductive and deductive. By applying deductive approach researcher can analyse the
impact of employees motivation on the performance and growth within Hilton hotel. Research technique- Research technique is major tool within research methodology
through which information can collect, analyse, interpret for obtain effective solution.
There are two major technique that is qualitative and quantitative (VanPatten and
Williams, 2014). In the current study, researcher will apply quantitative researcher
technique for analyse the impact of employees motivation on the performance and growth
within Hilton hotel. Data collection- In the research methodology, data collection is significant method
through which information about the subject can collect for find and analyse appropriate
conclusion. In the absence of data collection method researcher cannot conduct research
and collect information about the subject. Primary and secondary are two major method
of data collection (Khan, 2014). While information collects from sources like survey,
interview, questionnaire then this method is known as the primary data collection. On the
other hand while information collects from books, journals, online source, blogs etc then
it is known as secondary data collection. In the current study, researcher have main aim is
to analyse the impact of employees motivation on the business performance and growth
in the Hilton hotel (Mercieca and Mercieca, 2013). Thus, scholar will apply survey
method to collect fresh information about employees motivation in the Hilton hotel.
 Sampling- This technique helps to scholar in selecting some group of people from entire
population. Researcher will select 20 employees of Hilton hotel as sample size in the
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survey through which information about employees motivation in the Hilton hotel will
collect (Kitchin and Tate, 2013).
1.5 Construct an effective plan and procedure for agreed research specification
Activity Week1 Week2 Week3 Week4 Week5 Week6
Research
Proposal
Research
Aim and
objective
Research
significance
Rationale
of the study
Literature
review
Research
methodolog
y
Application
of
techniques
of research
methodolog
y
Design
questionnai
re
Conduct
survey
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Collection
of primary
information
Data
analysis
and
interpretati
on
Conclusion
Recommen
dation
Draft
submission
Modificatio
n according
to feedback
TASK 2
2.1 Matching sources appropriately along with research questions
From how long you are working in Hilton hotel ?
 Within 6 months
 From 1 year
 2 to 5 year
 5 Year above
Is your business entity understand employees importance within business ?
 Yes
 No
Is Hilton hotel provides motivational rewards to its workforce ?
 Yes
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 No
Which way mostly used by your business for employees motivation?
 Monetary rewards
 Non monetary rewards
 Employees engagement
 Training and development
Do you agree that employee’s motivation helps in increasing business performance and growth
 Strongly agree
 Agree
 Disagree
 Strongly disagree
Do you agree that motivated workforce gives their best for improving quality and performance of
business ?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
Suggest the ways through which employees motivation can improve within Hilton hotel
2.2 Project research study understanding
For conducting research study researcher have prepared a systematic questionnaire and
sent it to 20 employees of Hilton Hotel. By using this method, scholar can safely collect views
and opinion of employees related employees satisfaction. This is best manner to collect
information because in this method respondent can freely give their responds without any
biasness
2.3 Represent the collected information
Theme 1: Employees are working in Hilton hotel
From how long you are working in Hilton hotel ? Frequency
Within 6 months 3
From 1 year 5
2 to 5 year 10
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5 Year above 2
Theme 2: Business entity understand employees importance within business
Is your business entity understand employees importance within
business ? Frequency
Yes 18
No 2
Theme 3: Hilton hotel provides motivational rewards to its workforce
Is Hilton hotel provides motivational rewards to its workforce ? Frequency
Yes 19
No 1
Theme 4: Way mostly used by business for employees motivation
Which way mostly used by your business for employees
motivation? Frequency
Monetary rewards 9
Non monetary rewards 9
Employees engagement 1
Training and development 1
Theme 5: Employee’s motivation helps in increasing business performance and growth
Do you agree that employee’s motivation helps in increasing business
performance and growth Frequency
Strongly agree 10
Agree 7
Disagree 2
Strongly disagree 1
Theme 6: motivated workforce gives their best for improving quality and performance of
business
10

Do you agree that motivated workforce gives their best for improving
quality and performance of business ? Frequency
Strongly agree 12
Agree 6
Disagree 1
Strongly disagree 1
TASK 3
3.1 Analyse the implementation of research evaluation technique
Research evaluation technique is another one of the most significant tool that help to
scholar in evaluate research information. By using this method, information about subject can
effectively evaluate so as right outcome can obtain. There are two method of research evaluation
that is formative and summative. For analyse the impact of employees motivation on
organisation performance and growth, researcher has applied formative research evaluation
technique.
3.2 Interpretation and analysis of the research outcome
Theme 1: Employees are working in Hilton hotel
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