Analysing Employee Motivation and Performance at Walmart

This report provides a comprehensive analysis of employee motivation, using Walmart as a case study. It explores the importance of employees in enhancing firm performance, examining how motivation can manipulate staff to perform well. The report delves into various strategies, includin...Read More

Research Methodology

Table of Contents
LITERATURE REVIEW................................................................................................................1
Introduction.................................................................................................................................1
Main Body...................................................................................................................................1
Importance of employees in enhancing the performance of firm...............................................2
Analyse how motivation can manipulate staff to perform well..................................................4
Identify theories to motivate employees by Walmart.................................................................5
Conclusion...................................................................................................................................6
REFERENCES................................................................................................................................8

LITERATURE REVIEW
Introduction
Employees are main asset for every business organization through which firm enhance
their productivity level at market place. For this, company is responsible for motivate their
workers as per continuous basis. This will helps in enhancing their morale and working
capability as well. In addition of this, overall success of the company is highly based on its
workforce because they are put their efforts for attaining set goals and objectives. In today's time
every business organization use various tools and methods for encouraging workers at workplace
(Why Employee Motivation Is Important, 2018). Along with this, for attaining success it is
important for manager to understand training needs of the workers at workplace so that they
effectively perform their duties. This will contribute in establishing positive brand image of the
company. Mainly, a motivated workers are more important for company because they are easily
improve the overall performance of the company by perform their task with more effectiveness.
In addition of this, various number of factors are available which contribute in encouraging
workers to do well within the firm. With the help of this manager easily maintain positive work
environment and at the same time also perform all the function in smooth manner. If company
determine workers needs and wants at workplace as they easily retain them for longer period of
time. This will contribute in attaining long term benefits in systematic way. As it is important
duty of Walmart manager to motivate and encourage their employees towards the work and
organisational activity as well. This will aid workers to understand all the job roles and
responsibilities within the business. One of the main advantage of employees motivation is to
reduce the chances of arising any kind of issues and at the same time also improve the overall
performance level. Furthermore, by providing proper incentives to workers so that they easily
perform their activities to attain set goals and objectives.
Main Body
For attaining success, it is important for business organisation to includes skilled and
capable workers within their activities. With the help of this company attain long term benefits.
In this, motivation is one of the important factors through which company encourage all the
workers at workplace as it contribute in attaining growth level at market place. According to
Creasy and Anantatmula, 2013, without motivation workers are fails in perform their activities in
effective manner. This will negatively impact on its performance level. Thus, it is vital for
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manager of company to motivate their workers to accomplishing competitive place in market.
Overall success of the firm is highly depend on its workers. So that company have to provide
motivation to their employees to enhance their skills and knowledge towards company activities.
As motivation is one of the crucial factor which which create positive work environment at
workplace as it helps in encouraging employees morale at workplace. With the help of this
employees of Walmart easily execute their business activities in systematic way. For example,
some workers are motivate by getting recognition and other side some are motivate by attaining
cash incentives. With the help of this workers are getting motivated towards the job activities. As
it directly helps in increasing productivity level of the company and workers as well. In context
of this, employees motivation is define positive aspects through which workers are execute their
activities in order attain set goals and objectives in an appropriate time frame. Furthermore,
motivated workforce are contribute in capturing larger market share form its rivals because all
the workers are highly put their efforts for attaining success. For achieving this, manager should
provide training and motivation as per their needs this will helps in retaining workers for longer
period of time. This will contribute in establishing positive brand image of the company at
market place. Along with this, overall performance of the is depend on the motivation,
satisfaction of workers, compensation, training and development, organisational structure,
performance appraisal and many more. Thus, it can be said that motivation is highly contribute
in retaining workers within the company because they are perform their activities for attaining
set target in an appropriate time frame.
Importance of employees in enhancing the performance of firm
On the basis of view point of García and et. al., 2014, it has been stated that Employees
are main part of an organisation and they perform their roles and responsibilities in an effective
or better manner. It is necessary for managers of Walmart to understand about advantages of
performance level of staff members so that they can create objective methods as well as consists
for examining staff members in an effective manner. If employees will not be motivated then in
this case productivity will be enhanced and also success of firm it will also be helpful in attain
high level output. It is the responsibility of manager to increase motivation level of employees,
so that they can focus on attaining set aims and objectives of firm with in specific period of time.
They will be retain for long time period towards firm. Motivating workers are vital to success of
company. In addition to this, motivated staff members are more productive and helpful in attain
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set goals and aims of business plans along with the business. Under this, employee satisfaction is
necessary for staff members to make them happy and also deliver at better level. If employees
will be satisfied from services and products of Walmart organisation, then they will be loyal
towards company and their performance level will also be maximised.
According to view point of Herzog and et. al., 2013, it has been summarised that staff
members require to passionate towards passion along with the work comes only in case when
workers are highly satisfied from their roles, organisation and also job on whole. Satisfaction of
staff members leads to be positive at workplace. The manager of Walmart company include its
employees in the process of decision making. In order to this, Walmart provides training and
development to its staff members so that their skills, capabilities and knowledge so that their
performance will be enhanced and they will sustain towards firm or long time period. It is a
responsibility of manager to solve issues or problems of staff members by providing them better
solution. In context to this, manager takes view points and opinions of staff members about any
specific and important topic. So, from this they will feel necessary part of company and work on
enhancing productivity along with profit level of firm in an effective or efficient manner.
Success of Walmart organisation is directly impacted through performance of employees in firm
whether they are not deal with consumer directly.
Different method of motivating employees
Behind making organisation successful, motivation of employees is necessary. The staff
members which are happy in company, they are more productive. It is necessary to enhance
revenue and also enhance growth to maximise effectiveness of firm in an effective or better
manner. There are different methods to increase motivation of employees:
Communication- It is an effective method to enhance productivity and growth of
company in an effective manner. It is a responsibility of manager to make communication strong
with employees properly. It enhances motivation of all employees in significant way. It is a duty
of top management to communicate with employees in better manner and ask to them about any
issue or problem that arise at workplace. It helps in enhancing productivity of company in proper
manner.
Provide rewards- Walmart company offer the rewards to those employees which give
their better performance and focus on achieving the set aims and goals of firm with in set period
of time. It is an effective method of enhance motivation of staff members and it will be helpful in
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retain than towards firm for long time period. As per the view point of …... it has been stated that
Rewards can be in the form of monetary and non- monetary terms. In monetary includes
increment in salary and on the other hand in non- monetary involve perks, additional facilities
and many others.
Components- Most of the firms try to enhance motivation of staff members with external
advantages. Under this, perks involve stock options, performance based cash bonus and pay
enhanced. Under thus, rate of traditional methods at lower end of scale.
Provide better working environment- IT is a major responsibility of manager to develop
positive or healthy working environment so that all staff members will work in better manner. It
will be helpful in reducing chances of conflict at the workplace. In addition to this, all employees
will work towards achieving set objectives and aims in an effective or efficient manner. It will
be helpful in developing better reputation of firm at market place.
Empower them- According to view point of Huy and Shipilov, 2012, it has been stated
that provide some responsibilities to staff members so that they can improve performance level
of company. In addition to this, most of the staff members have some better ideas and share with
them in an effective manner. It is necessary that manager should use continuous reviews of staff
members to consult about all the improvements and take advice as well as execute. Manager
should provide authority to employees in order to take their own decision like for an instance
offering services and products for consumers to particular point with out require any kind of
previous approval.
Offer incentives- As per the view point of Kumar, 2013, incentives are motivation
boosters and they are not more expensive. Walmart company can provide incentives such as
additional paid day off, tickets , gift cards and some of the other minimum cost methods in order
to show some better appreciation. In addition to this, motivation plays necessary role in order to
retain employees at workplace.
Analyse how motivation can manipulate staff to perform well
According to Lazaroiu, 2015, Every business organization wants to attain success at
market place. For this manager of the company is responsible for encouraging workers to
perform well at workplace. Thus it is also important for manager to determine all the factors
which used by the company to maximize the competitive advantage at market place. This will
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contribute in attaining success at market place. As there are some factors through which firm
encourage workers to perform well at workplace:
 Leadership style: For leading workers, leader are play vital role in motivating as well as
influencing workers at the time of performing their activities. Along with this, leaders use
various tools and technologies which helps in motivating as well as encouraging workers
to perform well with the purpose of attaining desirable results. In this leader use effective
leadership style to lead as well as motivate workers to attain set goals and objectives. If
leader adopt effective leadership style then they easily encourage employees towards the
particular job activities in most effective manner. In context of Walmart, they use
effective leadership style to motivate their workers to enhance their performance level.
 Rewards system: It is also an effective factor which directly affect the workers as they
perform their best for attaining set goals and objectives. In this, there is specific type of
rewards which follow by the company to increase performance of the company. As it is
important for manager of Walmart to implement all the rules and regulations at the time
of performing their business activities. This will aid in motivating as well as encouraging
the to perform well and at the same time also attain long term goals and objectives.
 The structure of the work: For attaining set goals, it is important for Walmart manager to
put their efforts for developing an effective structure as all the workers are effectively
perform their task in systematic way. This will contribute in attaining desirable results in
an appropriate time frame.
Hence all these are the vital for understanding the workers behaviour at workplace. With
the help of this company easily retain workers for longer period of time.
Identify theories to motivate employees by Walmart
As there are various theories which used by the company to motivate as well as
encourage workers to perform their best. This will contribute in attaining set target in limited
time frame. Along with this, Walmart use some effective theories to encourage and motivate
their workers at workplace. All these are as follows:
 Maslow's hierarchy of needs: This is another also an effective theory which is given by
Abraham Maslow as it is related with the employees need at workplace. It includes
various needs as per hierarchical basis. These are as follows:
◦ Physiological needs
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◦ Safety needs
◦ Social needs
◦ Esteem needs
◦ Self actualisation needs
All these are appropriate as it helps in proving better motivation at workplace by
providing them satisfaction within the organization. With the help of this, they mainatin positive
relation with other workers.
 Alderfer's hierarchy of motivational theory (ERG theory): It is another theory of
motivation which used by the Walmart to encourage workers to perform well. As it is
known as ERG theory which refer to the existence, relatedness and growth. All these are
contribute in encouraging workers to do well by fulfilling their needs at workplace.
Conclusion
From the above mentioned literature review, it can be summarised that motivation is one
of the important factors through which company easily attain success at market place. As
motivates workers are easily perform their activities in appropriate way with the purpose of
attaining long term benefits. This will aid in retaining workers for longer period of time. Along
with this, motivation is a factors that will contribute in attaining set goals and objectives in
systematic way. In this manager is responsible for managing entire activities of the workers so
that they easily perform their job activities. For attaining better results, manager also examine all
the models and theories to effectively motivate their employees. One of the main advantage of
this is that it reduce the employees turnover and at the same time also provide long term benefits
in appropriate time frame.
As per the point of view Lee, Shiue and Chen, 2016, motivation is one vital factor
through which workers increase their morale. This will contribute in increasing market share
form its rivals. AS employees are play vital role in executing business activities in order to
attaining set goals and objectives. Thus manager is responsible for motivating workers of
Walmart as they enhance their skills and knowledge at workplace. With the help of this company
easily attain desirable results. In this, HR manager is also responsible for making as well as
developing effective policies and procedures which largely affect on employees behaviour within
the company, In addition of this, it is also important for manager to maintain positive and healthy
work environment for their workers which helps in increasing the productivity level of the
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company and workers as well. In addition of this, manager also put their efforts to motivating
employees towards its job activities as they easily perform all the task by adopting challenges.
Furthermore, there are not a single factors to motivate workers thus manager have to carry out all
the activities for motivating workers at workplace. This will contribute in establishing positive
image of the company at market place.
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REFERENCES
Books and Journals
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dimensions of project managers can conceptually affect project success. Project
Management Journal. 44(6). pp.36-51.
García, J.L. and et. al., 2014. Human critical success factors for kaizen and its impacts in
industrial performance. The International Journal of Advanced Manufacturing
Technology. 70(9-12). pp.2187-2198.
Herzog, C. and et. al., 2013. Methods and metrics for measuring the success of Enterprise Social
Software–what we can learn from practice and vice versa. 21st ECIS, pp.1-12.
Huy, Q. and Shipilov, A., 2012. The key to social media success within organizations. MIT Sloan
Management Review. 54(1). p.73.
Kumar, J., 2013, July. Gamification at work: Designing engaging business software. In
International Conference of Design, User Experience, and Usability (pp. 528-537).
Springer, Berlin, Heidelberg.
Lazaroiu, G., 2015. Employee motivation and job performance. Linguistic and Philosophical
Investigations. 14. p.97.
Lee, J. C., Shiue, Y.C. and Chen, C.Y., 2016. Examining the impacts of organizational culture
and top management support of knowledge sharing on the success of software process
improvement. Computers in Human Behavior. 54. pp.462-474.
Muller, M. and et. al., 2013, April. Crowdfunding inside the enterprise: employee-initiatives for
innovation and collaboration. In Proceedings of the SIGCHI conference on human
factors in computing systems (pp. 503-512). ACM.
Naile, I. and Selesho, J.M., 2014. The role of leadership in employee motivation. Mediterranean
Journal of Social Sciences. 5(3). p.175.
Rauch, M., 2013, July. Best practices for using enterprise gamification to engage employees and
customers. In International Conference on Human-Computer Interaction (pp. 276-283).
Springer, Berlin, Heidelberg.
Online
Why Employee Motivation Is Important, 2018. [Online]. Available through:
<https://inside.6q.io/employee-motivation-important/>./
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