RSCH 600: Motivation Impact on Walmart Employee Performance

This report, prepared as part of the RSCH 600 course, investigates the role of motivation on employee performance within Walmart. The report begins with a comprehensive literature review, drawing from 15 relevant sources to explore various motivational factors such as intrinsic and extrinsic motivation, high-performance human resource practices, and the impact of leadership. The annotated bibliography provides detailed summaries of each source, highlighting key findings and methodologies. The literature review synthesizes these sources, identifying common themes and gaps in the existing research, such as the need for understanding issues that demotivate employees and the impact of excessive intrinsic motivation. The report also includes a literature map to visually organize the relationships between the sources. The analysis considers factors like employee satisfaction, organizational commitment, and the influence of job design on motivation and performance. The report concludes by summarizing the key insights and their implications for understanding and improving employee motivation within the context of Walmart.

Running head: ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN
WALMART
ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Name of the Student:
Name of the University:
Author Note:

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Table of Contents
PART I.............................................................................................................................................2
Literature Review........................................................................................................................2
Annotated Bibliography...............................................................................................................3
Literature Gap..............................................................................................................................9
Comparison in between the chosen articles.................................................................................9
PART II.........................................................................................................................................10
Literature Map...........................................................................................................................10
References......................................................................................................................................11

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
PART I
Literature Review
According to Manzoor (2012), employee motivation has been depending highly on the
societal impact potential as per the job they are performing in Walmart. To be specific, the
activities that are to be performed by the employees as per their designations have been acting
important.
Again according to Rajhans (2012), the treatment that is received by the employees
currently working their respective organization, which is Walmart in this case affects the
motivation. The rewards that they receive for the job that they are performing also turns to a
motivating feature. The team that the personnel are put into also plays a vital role in motivating
them. The salary scale that is provided are also considered in this section.
Again as per Aarts & Itansa (2016), financial incentives affect the work performance.
The motivation provided to the employees are diversified in 2 sections, namely intrinsic and
extrinsic motivation. As per intrinsic and extrinsic motivation, a direct relation can be established
for Walmart. Extrinsic motivation has been often considered to be harmfully related to the
motivation process of the employees and are moderately undesired in case of Walmart. Whereas
in case of intrinsic motivation, it is considered to have a optimistic impact on the functional
process of the staffs.
As per Balkin, Roussel & Werner (2015), usage of self-determination theory and
motivation crowding theory might be benefitting the work process of Walmart. In role job
performance as well as increased creativity can gained due to proper motivation.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Annotated Bibliography
Article 1: Mostafa, A. M. S., Gould‐Williams, J. S., & Bottomley, P. (2015). High‐performance
human resource practices and employee outcomes: The mediating role of public service
motivation. Public Administration Review, 75(5), 747-757.
This article is focused with the higher and better performance form the employees can be
derived. As per this article, Human Resources Practices have been affecting the employee
outcome. Performing employee motivation with the help of the HPHRPs will be benefitting in
influencing the employees as per providing proper commitment. A proper understanding of the
relationship in between the employees and the employers helps in motivating the employees of
Walmart.
Article 2: Kuppuswamy, N., Saminathan, V., Udhayakumar, M., Vigneash, L., &
Gopalakrishnan, P. (2017). The Role of Motivation on Employee Performance in an
Organization. International Journal of Scientific Research in Computer Science, Engineering
and Information Technology, 2(3), 396-402.
This article is mainly concerned with proper understanding of the reasons that make
motivating the employee’s gets important. This section includes definition of the basic
terminologies regarding motivation and the essential ingredients that are required for motivating
the employees. Proper understanding of the Alderfer’s ERG theory is also provided in this
article. Proper provisioning of the needs of the employees is also stated in this article.
Article 3: Kuvaas, B., Buch, R., Weibel, A., Dysvik, A., & Nerstad, C. G. (2017). Do intrinsic
and extrinsic motivation relate differently to employee outcomes?. Journal of Economic
Psychology, 61, 244-258.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
As per this article there are two types of motivation that is provided to the employees of
the respective organizations. The two types are namely Intrinsic and Extrinsic in nature. This
article properly describes the relationship in between the increase in efficiency of the employees
and motivational theories. As per this article, intrinsic motivation has been benefitting the
functioning of the employees. With the help of intrinsic motivation, the main aspect that is
considered is that better assessment of the employee motivation can be provided. This process
also ensures that higher quality of tasks being performed by the employees of the organization.
Article 4: Ishaque, A., Rehman, S. U., Tufail, M., Khan, Q., Shah, M., & Khan, Y. (2017).
Impact of Employee's Satisfaction with Performance Appraisal System on Employee Work
Performance: Mediating role of Intrinsic Motivation. Journal of Managerial Sciences, 11.
This article discusses about the mediating role of intrinsic motivation that deals with the
employee’s satisfaction regarding provisioning of the appraisal system as per work performance.
Empirical study type is used in proper assessment of variables that are to be investigated. Data
analysis is performed with the help of the correlation and regression process. Intrinsic work
motivation has been the major concern of the article.
Article 5: Porter, T. H., Riesenmy, K. D., & Fields, D. (2016). Work environment and employee
motivation to lead: Moderating effects of personal characteristics. American Journal of Business,
31(2), 66-84.
As per this article, the main concern that is to be considered is identification of the
candidates who will be acting as organizational leaders. This proper selection of the leaders will
be responsible for motivating the employees. Determining the substantial role of the employee’s
motivation to leads are performed.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Article 6: Balkin, D. B., Roussel, P., & Werner, S. (2015). Performance contingent pay and
autonomy: Implications for facilitating extra-role creativity. Human Resource Management
Review, 25(4), 384-395.
This paper is based on the self-determination theory and hence wise performing
motivation crowding theory as per the identifying specific conditions as per the performance of
the contingent pay for in role jobs. Performing extra role creativity aspect is also discussed in
this article. Moderating factors are also considered in this section. This section includes
performing ex post basis of pay. Discussion regarding the generalized performance issue is also
done. Performing employee regarding providing of tensity pay.
Article 7: Ma, C. (2016). The role of approach and avoidance motivation in employee voice: The
moderating effect of ostracism and contingent self-esteem. International Journal of Productivity
and Performance Management, 65(6), 744-759
This paper discusses performing developing of model that includes constructive and
defensive voice behavior. Discussion regarding the part of ostracism in workplace and
contingent self-esteem is performed. The paper is theoretical in nature and quantitative study is
also performed. Usage of empirical methodology is done.
Article 8: Suri, S. (2016). Repercussion of Job Design on Employee Motivation and
Performance. International Journal in Management & Social Science, 4(12), 271-278.
This article is mainly focused on performing encounters regarding challenges that are
faced regarding identifying of the skill sets and motivational factors of employees. With higher
satisfaction provided to the employees, motivation of the employees increases. Developing job
designing has also been performed regarding productivity of the employees.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Article 9: Aarts, E. H. L., & Itansa, M. M. (2016). Employee organisational commitment: The
role of HRM practices, public service motivation, and job satisfaction.
This paper empirically compares the impact of performance of the employees and the
motivational aspects. Designing of the commitment model has performed for providing HRM
practice emphasizing of the importance developing a proper sense of identity as per the identity
of involvement. Proper assessment of HRM perception has been performed in a manner that
pessimistic and optimistic approaches are well discussed. Tasks that are to be performed for
higher sectioning of the job satisfaction and hence wise performing proper aspiration of the high
commitment HRM is also performed. Providing proper job satisfaction is considered for
performing better assessment of motivating the employees.
Article 10: De Vito, L., Brown, A., Bannister, B., Cianci, M., & Mujtaba, B. G. (2018).
Employee motivation based on the hierarchy of needs, expectancy and the two-factor theories
applied with higher education employees. IJAMEE.
This paper is focused on performing several motivation strategies for performing higher
employee engagement. Providing satisfaction and commitment as well as performance in
workplace is concerned. Discussing motivational environment as traditional compensation level
as per the motivational theories have been discussed in this paper. Providing proper development
opportunities needs to be performed as per understanding of the employee’s perception regarding
the satisfaction of the employees. This paper also discusses about the Mashlow’s Hierarchy of
Needs is also stated. Discussion regarding Vroom’s Expectancy theory along with Herzberg’s
Two Factor theory is performed. Proper defining of the aspects that will lead to higher job
acceptance is also stated in this article.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Article 11: Osabiya, B. J. (2015). The effect of employees motivation on organizational
performance. Journal of public administration and policy research, 7(4), 62-75.
This paper is concerned with the transformational leadership as well as high performance
work system which motivates the employees to perform well. Creation of job management has
been one of the major aspect that is considered for performing improved functioning of the
staffs. Relationship in between the significance of motivation and the employees has been
discussed. Relation in between motivation and execution of the task in also stated in the paper.
Article 12: Ibrahim, M., & Brobbey, V. A. (2015). Impact of motivation on employee
performance. The case of some selectedMicro Finance Companies in Ghana, 2(5), 45-62.
This article is focused on proper estimation of the impacts that are generated regarding
the impacts of member motivation affecting the performance of the same. Leadership strategies
as well as the recognition of the employees along with the employee’s appraisal is also
discussed. Sampling is performed in this article. This is the main reason that proper assessment
of the data that are generated from the sample audience is verified and discussed as per the level
of efficiency one provides.
Article 13: Rajhans, K. (2012). Effective organizational communication: A key to employee
motivation and performance. Interscience Management Review, 2(2), 81-85.
This article is focused on complex and varied important factors that reflects the morale
and hence wise performing the bettering the performance of the employees. Again it is stated that
proper motivation provisioning has been bettering the quality of service that is provided by the
employees. Empathizing with the employees have been the major factor that affects the
motivation of the employees as per this article.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Article 14: Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of
employee motivation on employee performance. European Journal of Business and Management,
6(23), 159-166.
As per this article the main aspect that is considered is understanding the force that has
been affecting the employees regarding attaining specific goals and objective of the organization.
The fact that all organization wants to use the resource that they have to the fullest, this includes
the fact that all the employees are to be highly motivated for giving their fullest in completion of
their tasks. This article is mainly focused on the employee motivation, employee performance,
intrinsic rewards that is received by the employees.
Article 15: Manzoor, Q. A. (2012). Impact of employees motivation on organizational
effectiveness. Business management and strategy, 3(1), 1-12.
This article is focused on identifying the important factors that will be effecting the
employees and motivating the same with the help of the examining of the relationship in between
the organizational efficiency increase. Positive relation in between employee motivation and
organizational effectiveness is established in this journal.
Literature Gap
There has been a huge gap in the literature section, which misses out the section of
stating the activities that are to be performed by the management in order to understand the
issues that the employees are facing which are de motivating them. Again reason behind
approach motivation has been affecting the functional process towards positive motivation.
Constructive voice during the sectioning of workplace and hence wise affecting the contingent
self-esteem of the employee. Formulation of tailored policies of the employees might be

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
affecting the motivation of the employees. The main literature gap that is present in the literature
section is that proper assessment of the major issues that are faced due to excess intrinsic
motivation. The main aspect that is considered in this case is that despite understanding the
benefits that are received due to the intrinsic motivation is discussed but the fact that there are
cons due to excess intrinsic motivation as well. This section is completely missed out. Again the
remedies that are to be used for mitigating the issues that are caused due to the excess intrinsic
motivation is not stated. Despite the fact that there are several disadvantages of extrinsic
motivation, there are few advantages of extrinsic motivation as well. This section needs proper
exposure as well. No discussions regarding negative motivation is made in the literature and
articles that are considered in this research.
Comparison in between the chosen articles
In case of comparing these 15 articles the main aspect that can be stated is that all the
articles have a different approach towards covering the varying topics of the motivation
provisioning. Again it can be stated that few of the articles are very well referenced, which leads
to the fact that copyright issues are not present. This is the major reason that each and every
article has a differential and unique approach. This ensures that better assessment of the study
can be performed. This ensures that data that is used will not be facing any issue that is related to
copyright infringement. Again it can be said that differential referencing is performed. The major
difference that is traced in this section is that all the articles are concerned with the general topic
of employee motivation and result received but the structure that is followed in all the articles are
distinctive in nature. This ensures that uniqueness of the articles are maintained. The research
methodologies that are used for completion of the project can be performed.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
PART II
Literature Map
Figure 1: Literature Map
(Created by Author)

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
References
Aarts, E. H. L., & Itansa, M. M. (2016). Employee organisational commitment: The role of HRM
practices, public service motivation, and job satisfaction.
Balkin, D. B., Roussel, P., & Werner, S. (2015). Performance contingent pay and autonomy:
Implications for facilitating extra-role creativity. Human Resource Management Review,
25(4), 384-395.
De Vito, L., Brown, A., Bannister, B., Cianci, M., & Mujtaba, B. G. (2018). Employee
motivation based on the hierarchy of needs, expectancy and the two-factor theories
applied with higher education employees. IJAMEE.
Ishaque, A., Rehman, S. U., Tufail, M., Khan, Q., Shah, M., & Khan, Y. (2017). Impact of
Employee's Satisfaction with Performance Appraisal System on Employee Work
Performance: Mediating role of Intrinsic Motivation. Journal of Managerial Sciences, 11.
Kuppuswamy, N., Saminathan, V., Udhayakumar, M., Vigneash, L., & Gopalakrishnan, P.
(2017). The Role of Motivation on Employee Performance in an
Organization. International Journal of Scientific Research in Computer Science,
Engineering and Information Technology, 2(3), 396-402.
Kuvaas, B., Buch, R., Weibel, A., Dysvik, A., & Nerstad, C. G. (2017). Do intrinsic and extrinsic
motivation relate differently to employee outcomes?. Journal of Economic Psychology,
61, 244-258.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Ma, C. (2016). The role of approach and avoidance motivation in employee voice: The
moderating effect of ostracism and contingent self-esteem. International Journal of
Productivity and Performance Management, 65(6), 744-759.
Manzoor, Q. A. (2012). Impact of employees motivation on organizational effectiveness.
Business management and strategy, 3(1), 1-12.
Mostafa, A. M. S., Gould‐Williams, J. S., & Bottomley, P. (2015). High‐performance human
resource practices and employee outcomes: The mediating role of public service
motivation. Public Administration Review, 75(5), 747-757.
Osabiya, B. J. (2015). The effect of employees motivation on organizational performance.
Journal of public administration and policy research, 7(4), 62-75.Ibrahim, M., &
Brobbey, V. A. (2015). Impact of motivation on employee performance. The case of
some selectedMicro Finance Companies in Ghana, 2(5), 45-62.
Porter, T. H., Riesenmy, K. D., & Fields, D. (2016). Work environment and employee
motivation to lead: Moderating effects of personal characteristics. American Journal of
Business, 31(2), 66-84.
Rajhans, K. (2012). Effective organizational communication: A key to employee motivation and
performance. Interscience Management Review, 2(2), 81-85.
Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of employee
motivation on employee performance. European Journal of Business and Management,
6(23), 159-166.

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ROLE OF MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN WALMART
Suri, S. (2016). Repercussion of Job Design on Employee Motivation and
Performance. International Journal in Management & Social Science, 4(12), 271-278.

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References