TACC403: Employee Monitoring and IT Systems Report

This report analyzes the extent to which management should monitor employees in the context of information technology systems. It addresses three key areas: email monitoring, website monitoring, and employee performance monitoring. The report discusses the ethical and practical considerations of each, including the balance between productivity, privacy, and legal compliance. It explores the benefits and drawbacks of monitoring, such as improved productivity, identification of errors, and the potential for employee distrust. The report recommends clear policies and communication with employees regarding monitoring practices, emphasizing the importance of transparency and respecting employee rights while ensuring the effective use of company resources. The report also highlights the need to consider legal aspects and potential impacts on employee morale and relationships. The report uses several sources to support the discussion.

Running Head: INFORMATION TECHNOLOGY SYSTEMS
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INFORMATION TECHNOLOGY SYSTEMS
System04121
1/13/2020

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Executive Summary
This report discusses about the Information technology usage of processors to supply,
retrieve, convey, and operate data or info. IT is characteristically used within the setting of
commercial operations as opposite to individual or entertaining tools. IT is measured to be a
subsection of info and infrastructures knowledge, the main purpose of this report is to know
as to which extent an employer can monitor the employees. Wasting time at a workplace is
one of the most common complaints that the companies have in the world today and such
things also impact the productivity of the employees. This report discuss that there should be
a line between monitoring the employee. The organization can monitor the activities of the
employees but they should not cross the line otherwise the employees feel that the
organization does not trust them and also it effects the morale of the employees. It is
recommended that that the companies should implement a clear policy in order to inform the
employees about the clear methods, objectives and duration of the monitoring. Apart from
this of the employees are in place these things should be consulted as well as informed in
accordance with the legal provisions.

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Contents
Executive Summary...................................................................................................................1
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
Answer 1: extent to which management should monitor employees’ e-mail?..........................3
Answer 2: extent to which management should monitor Web sites that employees visit.........5
Answer 3: extent to which management should monitor employee performance.....................7
Answer 4: Should companies use software to electronically “shred” all traces of e-mail?.....10
Answer 5: Under what circumstances and to whom is it appropriate for a company to
distribute information it collects about the people who visit its Web site?.............................11
Conclusion................................................................................................................................13
Recommendations....................................................................................................................13
REFERENCES.........................................................................................................................15

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Introduction
Information technology is the usage of computers to supply, retrieve, convey, and
operate data or info. IT is characteristically used within the setting of commercial operations
as opposite to individual or entertaining tools. IT is measured to be a subsection of info and
infrastructures knowledge (ICT). The purpose of the report is to know how technology
systems can be used to monitor the performance of the employees and also to monitor the
activities of the employees
Discussion
Answer 1: extent to which management should monitor employees’ e-
mail?
Wasting time at a workplace is one of the most common complaints that the companies have
in the world today. Around 16 per cent of the employees waste around 2 hours daily due to
their surfing of internet habits. Various times, it has been seen that they have to work for late
hours or sacrifice the hours in order to finish the work or the projects given to them. This
thing impacts the productivity and also affects the revenue of the company as time is money.
Although each and every one does not agree with such claims. Some of the rents educations
have originate that surfing on the web while at effort would be considered as a boredom-
coping device and resolve have a negligible impact on the productivity of the employee.
This habit is known as Cyberloafing, this mostly occurs when there low workload, some of
the other studies shows the opposite sites, when the mangers do not put any pressure or

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restrict the usage of internet, more than of the workers spend their time, attest like 4-5 hours
surfing internet and browsing websites that does not have any connection for the job.
As a managers or the owner of the business, it is their responsibility if they should or should
not monitor the employees during the hours of work (Baheti, and Gill, 2011).
Mostly, the judges have held various governments and have the right to monitor the email of
the employees, although these kind of monitoring have various kind of harmful effects on the
morale of the employees, on the other hand it is also right on part of the organization as it
helps in knowing various things about the group members, productivity and contribution.
Even though there are various companies which focus on monitoring the internet usage of the
employees is on the rise as not all of them track their emails too. From a lawful viewpoint,
the managers are allowed to display the communications sent in an association. However
there are various businesses that have been prosecuted for the same reason.
It is very important to reproduce the principled aspects of monitoring the email of the
employee. If someone decides to do it and if the team discoveries out then a person may lose
their trust, the company should reflect recruiting document in order to define an actual policy
for the web and email use so that the employees should know what is expected from them.
This procedure or the practice should be very clear for the team and if they are aware that
their emails are being monitored, then they will use discretion while switching the messages
that are not connected to the work. Some of the ways to monitor the emails of the employee
includes softwares like Browse Reporter, Time Doctor, Activity Monitor, Pearl Software and
Hub staff (Lee, Thomas, and Baskerville, 2015).

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Answer 2: extent to which management should monitor Web sites that
employees visit
In the workplace, interne monitoring can put the managers and the employees at odds as both
the sides try to protect the individual interests. The staffs mainly focus on maintaining
privacy while the employers want to make sure that the resources of the company are not
misused. In both the cases the businesses can maintain moral policies of monitoring by
evading the unselective activities of the staffs online (Buntin, Burke, Hoaglin, and
Blumenthal, 2011).
Some of the employers monitor the usage of internet in the office in order to protect the
companies from any kind of legal issues and problem that can arise if the employees make
use of the computers of the company for an unlawful or an unsuitable activities online, the
other employees are more worried about the weakening in the output as some of the
workforces use internet to manage personal business during office time.
Some of the moral issues and challenges that the companies faces includes protecting the
welfares by the use of internet monitoring while making sure that they do not go very far
that the staffs lose all their senses of confidentiality in the workplace.
The next thing is the policies of the company, the businesses that display the workers internet
can install a software on the processors that can chunk the access to some of the specific sites
or restricts the amount of time that the employee can spend on the internet and things which
are not related to the job. Some of the articles states that the employers can found admiration
for some of the staffs, privacy by making a written policy that clearly defines the acceptable
uses for the computers of the company. The strategies should obviously outline the penalties
for heretical the policies as well as the business’s right to monitor the usage of the internet
use (Ariff, Yeow, Zakuan, , Jusoh, and Bahari, 2018).

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Internet monitoring should be a opening of privacy, if the workers never receive written
poster on the suitable use of the processors of the company and the right of the employer’s
online activities.
.
Answer 3: extent to which management should monitor employee
performance
Yes, the company should monitor the performance of the employees and some of the benefits
of the same are, monitoring of the employees can sound like somewhat which an body would
only do if the company does not trust their employees. There are various advantages which
come with the connection of nursing the tools in the business. Some of these benefits are
even compensations for the employees. It is possible for the managers to have eyes and ears
all over the workplace and at a;; the time and hence it is important to make more sense in
order to use the staff monitoring structure to let the company know as to what all is going on
in the business all the time (Hamidi, Meshkat, Rezaee, and Jafari, 2011).
the workers receive the nursing system and absorb to trust and comprehend it as a tool then
the employees will be able to see their own weakness and will receive the impression of
being monitored more, they will also be more contented in the component in that manner.
Through the manger are able to monitor the employee performance and are able to
understand the employees in a better manner some of the ways in which these things help are.
The first one is that the managers are able to see the mistakes of the employees in a better
manner, whenever an employee is seen committing an error, the manager can take the
opportunity and get in touch with the employees and can discuss the same with them

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Alternatively, one can also folder it in the worker notes and transport it up the next time
you’re consuming a presentation appraisal conference with the employee.
The observing framework can likewise be a ground-breaking proof social affair instrument
whenever utilized well. It can enable the representative to find progressively the errors that
the individual in question has been submitting so they can start to place in move in the
direction of adjusting those mix-ups and improving their presentation later on. You can help
them in this undertaking by revealing to them the various manners by which they could
improve their presentation (Zhilenkov, and Chernyi, 2015).
Improving Employee-Employer Relationships, In the event that you need to recover the
association, you have with your workers in the workplace, you can note down the missteps
that are being dedicated by representatives and, as opposed to call attention to them promptly
(particularly on the off chance that they are not genuine in the quick minute), you can return
to them at a advanced and better time. The propensity for jumping on a wrong representative
may rouse dread and ungainliness, as that worker becomes hesitant and restless about
submitting botches. That can bring down his efficiency and may much encourage hatred in
the representatives towards their directors.
It Is a Safety Extent, Regardless of whether deliberately or automatically, workers may break
security guidelines, which may prompt them getting genuinely harmed. By having a checking
framework set up, you can screen any wellbeing issues that happen, including little security
risks on the floor or above, particularly for workplaces inclined to wellbeing perils, for
example, stockrooms and building destinations.The thing about wellbeing issues is that you
can't keep them down and return to them later, similar to what you would do with ordinary
blunders on the representatives. Wellbeing concerns ought to be transported to the fore
promptly so they can be managed right away. That way, you deflect risk when it pops up.

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There is additionally a lawful viewpoint to it. At the point when a worker gets truly harmed at
work, they could sue you in a courtroom. On the off chance that you have video proof that the
worker got harmed because of their own carelessness, at that point you can spare yourself the
lawful expenses (Tarafdar, Gupta, and Turel, 2013).
Can Spot Workers Violating Corporation Strategies, There will consistently be exploitative
representatives – particularly on the off chance that you have an enormous association that
has numerous workers. In this occurrence, you need to have the option to get these workers
who frequently dishonestly accept that they are over the guidelines. You need to get them in
the demonstration of breaking organization approaches without the board. By checking them,
you may have the option to get the liable representatives and promptly authorize disciplinary
measures (Bélanger, and Crossler, 2011).
It Can Help Improve Production Rates the manner in which a representative invests her
energy at the workplace can significantly affect the efficiency of your business overall and -
at last - on your primary concern. By observing representatives, you will have the option to
perceive what they are doing with their time, which causes you make sense of manners by
which you can make your workers – and the workplace all in all – increasingly beneficial.
A genuine model is web use and the advantages of checking representative web use. Workers
in many workplaces should utilize the web for some reason. On the off chance that you locate
that a representative is utilizing a great deal of his time internet doing things that are not
advantageous to the organization, at that point you can defy him and clarify why it is
significant that he invests a greater amount of his energy devoted to organization business.

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Answer 4: Should companies use software to electronically “shred” all
traces of e-mail?
Organizations must to protect their agenda from correspondence following by using
electronic shredder programming. Hints of email give an unmistakable vision to the tracer of
how the framework works, which disclose the advantaged visions kept with accepted people
Contentions can be raised on the two sides of this issue. Attempt to get understudies to go
past the lawful repercussions of late news stories and to investigate the moral ramifications of
crushing various types of email (Davies, Dean, and Ball, 2013).
Email destroying or report devastation is basic for safety's sake classified and touchy data.
The vast majority of us make and keep records with touchy substance; instances of which are
bills, fiscal summaries, advertising plans, worker documents, and even conveyance bundles.
Government workplaces, non-business associations, enormous companies, independent
ventures, and private residents the same utilize machines considered shredders that cut E-mail
into strips or fine pieces, which are then gathered and reused.
Consistence WITH THE LAW
Associations that hold individual information yet disregard to secure it face money related
and lawful results. Managers for instance use E-mail destroying administrations to dispose of
representative records which are never again being used. (Sun, and Jeyaraj, 2013)..
Forestalling IDENTITY THEFT
Fraud cases are common, and progressively turning into a gigantic danger with the
appearance of the Internet. A conveyance box with a name and a location that is not

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appropriately discarded would already be able to be a potential danger. It's considered 'best
practice' for associations and people to utilize an E-mail shredder and comparable gadgets to
stay away from data fraud and extortion (Melville, 2010)
Answer 5: Under what circumstances and to whom is it appropriate
for a company to distribute information it collects about the people
who visit its Web site?
Straight understudies to the rules shadowed by associations that affirm how different sites
utilize the data they gather. Understudies are probably going to make the contention that
individual data is inalienably private and consecrated. To test that view, get some information
about the authenticity of creating and keeping up notoriety. Doesn't that include the
disclosure and distribution of individual data amongst outsiders? Inquire as to whether it is
possible (or unwanted) to absolutely forestall or disallow such sharing of data (D’Arcy,
Gupta, Tarafdar, and Turel, 2014).
The teacher and the understudies could peruse the GAPP rule about sharing information
together, and afterward talk about what they think. Repeat understudies that GAPP isn't
administrative rule – just suggested best repetition (Bulgurcu, Cavusoglu, and Benbasat,
2010).
Data innovation empowers associations to effortlessly gather a lot of data about workers
displayed are to be utilized for survey as it were. So as to caution you and wipe out any
copyright infringement composing goals, it is energetically prescribed not to utilize the

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articles in class. In cases you knowledge challenges with exposition lettering in class and for
in class use, request unique E-sends with our master scholars. Modest custom E-sends can be
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2011).
Conclusion
Information technology is the usage of computers to supply, retrieve, convey, and
operate data or info. IT is characteristically used within the setting of commercial operations
as opposite to individual or entertaining tools. IT is measured to be a subsection of info and
infrastructures knowledge. The report discussed how technology systems can be used to
monitor the performance of the employees and also to monitor the activities of the employees
Wasting time at a workplace is one of the most common complaints that the companies have
in the world today. Around 16 per cent of the employees waste around 2 hours daily due to
their surfing of internet habits. Mostly, the magistrates have detained various administrations
and obligate the right to screen the email of the employees, although these kind of monitoring
have various kind of harmful effects on the morale of the employees, on the other hand it is
also right on part of the organization as it helps in knowing various things about the group
members, productivity and contribution. This report discuss that there should be a line
between monitoring the employee. The organization can monitor the activities of the
employees but they should not cross the line otherwise the employees feel that the
organization does not trust them and also it effects the morale of the employees