Impact of Organizational Culture on Employee Performance at Nestle

This research paper examines the organizational culture of Nestle, a major food and beverage company, and its effects on employee performance. The report begins with a management summary and an introduction that outlines the study's aims, objectives, and research questions. A literature review explores the role of culture in organizations, the importance of employee performance, and the impact of organizational culture on employees. The methodology section details the research design, approach, and data collection methods. The discussion and evaluation section provides a detailed analysis of the findings. The paper concludes with recommendations for Nestle to sustain its competitive advantage, focusing on employee satisfaction and management practices. The report emphasizes the importance of organizational culture in achieving business goals and maintaining a competitive edge, highlighting the interplay between management, employee behavior, and company success.

RESEARCH PAPER

Table of Contents
MANAGEMENT SUMMARY.......................................................................................................1
SECTION 1-INTRODUCTION............................................................3
Overview................................................................................................................................3
Background of study...............................................................................................................3
Background of organisation...................................................................................................3
Aim and objectives.................................................................................................................3
Research Question..................................................................................................................4
Rational of study.....................................................................................................................4
Significance............................................................................................................................4
SECTION 2-LITERATURE REVIEW.......................................................5
Role of culture in an organisation..........................................................................................5
Importance of employees performance..................................................................................6
Impact of organization culture on employees performance...................................................8
SECTION 3- RESEARCH METHODOLOGIES..........................................10
Introduction..........................................................................................................................10
Research design....................................................................................................................10
Research approach................................................................................................................10
Research philosophy.............................................................................................................11
Data collection......................................................................................................................11
Sampling...............................................................................................................................11
Data analysis.........................................................................................................................11
SECTION 4-Discussion and evaluation..................................................12
SECTION5-CONCLUSION AND RECOMMENDATION...................................20
RECOMMENDATION........................................................................................................20
REFERENCES..............................................................................................................................21
Appendix ................................................................................23

MANAGEMENT SUMMARY
Management is a method which involves a series of interconnected purpose. It consists
of obtaining the objectives of organisation and taking steps to realize them. In administration,
system is divided in three levels which consider upper, middle and lower level. It is controlled by
head of organization. Their are many employees and worker who do their work according to
their efficiency. Structure is operated by these things such as, planning, organising, leading and
controlling. By planning it become easy to do work and reach towards goal and achieve
success. Manager will perform many roles or perhaps each of the roles unremarkable discovered
in a very massive organization. . Supervision is a process of controlling a large number of
people and their activities. Without management enterprise can not achieve its set objectives.
Administration ensures optimum utilisation of available resources it helps in minimising the cost
of production and maximising the output. A large number of activities covers under the concept
of negotiate.
It includes formulation of various strategies to fulfil enterprise's objectives and goals. It
includes various resources including financial, natural, technological, human and many other.
Organization can be both profit and non profit oriented, the guidance is required in all kind of
businesses at each levels. Administration includes setting or formulating a strategy and brings
coordination among all the activities of an enterprise in order to achieve the goals. Top level
includes the board of directors who take long term decisions for the enterprise. Middle level
enterprise include middle level managers whose main work is to implement the strategies set by
the top level. Third and last level of the enterprise include lower and operational level managers
whose main task is to manage all day to day activities of the enterprise and motivate the
employees to increase their productivity.
The main aim of supervision includes identifying mission and objective of the firm and
then manipulating human resources in order to achieve and attain set goals. The main work is
not only setting up the policies or procedures to achieve the organisation objective but
employees growth is also considered as one of the management activities. All the organising
activities helps an enterprise by ensuring proper utilisation of all scarce resources and increases
productivity of the enterprise. This helps in reducing the cost of the production and maintain the
quality of the product. Management of all the activities of enterprise helps in achieving its
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objectives and capturing a greater market share in competitive business environment. A single
activity of enterprise can not be complete without management. All the activities of the
enterprise should be done in a managed way.
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SECTION 1-INTRODUCTION
Overview
Organisation is a social unit of people which is been designed and managed to achieve
the goals and objectives. It make the employees to become responsible and this would help in
determining relationship between management and employees (King, 2012). Culture refers to
the values and norms which is been followed by all the individuals according to their society. It
is a process by which one can be able to know about the environment of an organisation and
how people use to behave in firm and this would help them in knowing that how they are
performing at workplace. In -a business it is important to have a- proper culture which will assist
employees in doing their work in an appropriate manner.
Background of study
In this research paper organisational culture is been described, which would help to know
about how it works, and this would also explain the role of culture in business , the importance
of an employees performance. All the impacts of a- firm's culture on- employees performance is
also been defined, all these aspects will help in knowing about - details which will aid in getting
an appropriate knowledge related to the topic.
Background of organisation
Nestle is a largest food and beverage firm, which is having huge range of brands. its main
purpose is to increase the quality of the life and to contribute for a- healthier future. They are
focusing on their ambitions which is to help million of people specially children so that they
could live their lives healthier, and they have to improve number of livelihoods in communities
directly which is connected with their business activities. They produce different kinds of
products to their target market. They use to plan and adopt best strategies so that they would run
their business for their targeted customers in a proper manner.
Aim and objectives
Aims
To know about an organisational culture.
Objectives
 To analyse the role of culture in an organisation.
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 To know about the importance of employees performance.
 To determine impact of organisation culture on employees performance.
 To recommand some ways so that nestle can sustain their competitive.
Research Question
 What are the roles of a culture in an organisation?
 What are the importance of employees performance?
 What are impacts of an organisation culture on employees performance?
Rational of study
What is the issue?
The issue in this report is employees satisfaction and policies rigid.
Why it is an issue?
It is the issue for the firm because the employees are not getting the proper environment
to work.
Why it is an issue now?
This is an issue because management is not still focusing on the employees in proper
manner.
What could the issue should focus on?
It is an issue which would affect on the organisational culture as for that the management
has to focus on the environment which is provide to the employees and they has to make some of
the relevant changes in the policies.
Significance
It is important to know about the organisational culture as that would help to know about
an culture of nestle which would also helps in knowing about the behaviour of the employees of
the company. This would also make understand more things related to the organisation culture.
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SECTION 2-LITERATURE REVIEW
Role of culture in an organisation
According to Hands, (2011), management has its own culture. Since respective person
pay forty or additional hours at their geographic point, their structure culture clearly affects each
their activity lives in add-on as their personal lives. structure culture refers to cognitive content,
theorization, generalisation and values that people of a company share. This culture may be a
crucial consider happening of arrangement. The management of the company is controlled by
head of organization. Employees are allotted task as per their knowledge and skills so that they
can be able to carry out all the work in an effective manner. Planning assist in availing a proper
guideline to the management so that they can attain their aims and objectives and also this will
help in knowing what are the ultimate aim and where the firm has to reach at long term
perspective. There are many responsibilities and roles that the managers has to perform for
effective functioning of each and every activities of the firm.
Culture plays very important part in an organisation as because it will help in conducting
an proper management system as well as it will guide in all tasks and actions that a firm has to do
for itself, employees and for people of the society. With its support number of tactics can be
made so that objectives can be able to attain and also through this firm will able to sustain and
grow in the competitive market, It view the various resources including financial, natural,
technological, human and many other. all the activities of the enterprise in order to achieve the
goals. Middle level enterprise include middle level managers whose main work is to implement
the strategies set by the top level. Third and last level of the enterprise include lower and
operational level managers whose main task is to manage all the day to day activities of the
enterprise and motivate the employees to increase their productivity. In small enterprise the role
of the managers have much wider scope in large enterprises managers a very small role. worker
those who are doing their work they are part of system. By them structure will get profit and
maintain relationship with customer. Social group Culture is sensed otherwise by endeavour.
There square measure businesses that understand its significance and pay proportionally to either
better or keep up an affirmative culture whereas there square measure others World Health
Organization have unheeded it all at once.
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Though it's tough to statistically show impact of a company culture, it's believed that staff
from companies with a powerful arrangement culture expertise a way of happiness, battle and
committees towards their administration that is so essential for fulfilment. Unity-organization
culture helps the employees of system to work together and render profit to firm. If workers and
employees have unity they will work together with each and every situation. Unity will reject
conflict which is in between the employees. Shared structure civilization boost equality by
guarantee no worker is unheeded at workplace and they will be treated equally. Loyalty-
corporate culture assist to decree workers actuated and constant by social control of
administration. If workers treat themselves as a portion of their system culture, they're a lot of
wanting to wish to contribute to entity's success..
Competition- it motivate employees to face competition in market then they will get self
motivated . They will take guidance of superior team and it strive performance of company.
Moreover, equalisation life and work is more and more vital for workers today when making a
decision whether or not to stay with a leader. in an exceedingly healthy structure culture,
managers give ways in which to keep up that balance, as well as versatile schedules, on-site
amenities and work-from-home choices. In addition, work cultures wherever company-wide
goals percolate to staff of all levels, wherever staff are inspired to figure together and wherever
all are given possibility for employment, new acquisition, development, and publicity even have
positive treaty on keeping.
Importance of employees performance.
According to Bhasin, (2011) Measuring performance is an important operation in
concern management. Enterprise owners should have quantitative or qualitative analysis
procedures to review their corporations operations. qualitative analysis uses numerical
calculations to live performance output. Employees performance is very important because they
provide assistance in attaining organisational goals and objectives, also it will aid in increasing
effectiveness of the performance and operations of the firm. Competitive advantages can be
attained through this and sustainability and growth can also be obtained by the firm in
competitive market. Employees are a vital aspect in a organisation as because all the activities
lies upon them, their performance ultimately impact the functioning and success factors of the
firm. worker output represents quantity of products or services associate degree worker will
manufacture in an exceedingly certain amount of your time. worker performance can even relate
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to however expeditiously an organization usage economical resources. Profitable resources
embrace undeviating materials or installation required to provide individual product. Poor
worker performance may result in pointless beginning and better business operative prices. If
employee do not perform their allotted work properly it will affect image of company and
decrease value of firm in market. If performance of employees is good then they will get
appraisal letter from company . Sometimes, employees and workers get reward in monitory or
non monitory terms. monitory terms are bonus, incentives etc. and non monitory terms are
appraisal letter, promotion, encouragement etc. A competitive advantage is one social group will
manufacture product or services additional expeditiously and efficaciously than some other
concern. Small businesses sometimes have effectively working employees whose performance
help firm to create a good image in the market.
Rising geographical point Productivity after have power to properly gauge worker
potency, establish sturdy and weak workers, and compensate them suitably, then thebusiness can
become productive and thus a lot of prospering. workers become awake to their peers UN
agency systematically receive pay will increase and promotions and that they attempt to follow
in those peers’ footsteps. Similarly, workers would possibly explore their peers UN agency are
demoted or pink-slipped and examine them as preventive narrative.
According to Stone, (2013) has known 3 elementary feature in coordinate activity analysis,
disposition analysis, and relation analysis. Decision analysis takes into consideration four
aspects of a call: degree of futurity within decision, impact of call over alternative functions,
variety of qualitative factors that enter into it, and whether or not choice is sporadically continual
or rare. Relation analysis helps in process structure and additionally to provide steering in
managing constitution. If employees coordinate with each other then it is easy to solve problems.
And do their work more effectively and efficiently. For increase sales firm has to have to train
employees by giving them some training through which they understand what they have to do
and how they will do their work. Through training they will develop their personal skills. And it
will beneficial for business. Evaluating each employee's performance will help in understanding
that who all have that capability to do work fast and effectively, this will assist in allotting work
to employees according to their abilities and skills . . If employee work in each and every
situation it will describe their personality and through this organisation can be able to implement
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changes which they can adapt and perform operations in proper manner.. Rewards can be
provided to those employees who are improving their performances in effective manner and by
their performances organisation's level is also increasing in the competitive market. A principle
of effective management is that element through which every one's behaviour can be controlled .
Those consequences will in both formal and informal and positive and negative way. Good
performance is recognized while not looking forward to nominations for formal awards to be
invited. yet, awards laws give a broad vary of forms that a lot of formal rewards will take, like
money, time off, and lots of non monetary things. The laws additionally cowl a range of
contributions which will be rewarded, from suggestions to cluster accomplishments.
Impact of organization culture on employees performance.
According to Carlström and Ekman, (2012)Structure civilization render a model with
reference to the behaviour of workers in their work. betting on the sort of culture that's created in
a corporation, it will have a positive or negative impact on worker performance. Let’s inspect a
number of structure things that lead to either positive or negative worker performance.
A structure culture wherever workers square measure thought-about integral a part of the
expansion method of the organization fosters worker seriousness towards the arrangement. They
align their goals and objectives with those of the arrangement and feel accountable for the well-
being of the social group. As their efforts square measure successively appreciated by the
management and befittingly rewarded, they need Broadcasting job satisfaction. In such structure
cultures, the staff square measure committed to achieve their goals and therefore have a positive
impact on the performance of the organization.
In organizations whenever managers don't seem to be facilitators however
taskmasters,employees abide concern and distrust and work is nothing however a dreary duty.
Since they're not concerned within the overall structure goals, they are doing not perceive the
implications of their tasks and thus might not be committed to achieving them. a corporation
wherever there's no cooperation between totally different departments lands up having workers
operating in silos or operating towards undermining the efforts of the opposite departments that
is pre judicious to the health of the system.
Fuzzy vision: once the company imagination and missionary post don’t inspire individuals lack
of strategical alliance group don’t realize wherever the organization goes and what it's making an
attempt to attain within the future. Lack of leadership skills: once members of the organization
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area unit terrified of amendment. a haul culture during this regard could also be characterized
with the subsequent features: concern of amendment, leaders lack businessperson spirit, leading
trend on the a part of management is either too directive or too passive , managers don't lead,
they only administer and micromanage, and weak or absence of leadership development
programme. Discouraging culture: once there's no shared values lack of trust blame culture
concentrate on issues, not opportunities individuals don’t celebrate at work diversity isn't
celebrated failures aren't tolerated individuals lose confidence in their leaders and systems. High
bureaucracy: A government officials culture is capable of killing ability and growth in a
corporation. government officials structure structures area unit characterized with these options
too several management layers high boundaries between management layers ranked coordination
of selections and actions slow method process too shut observation of things and subordinates
rigid in operation procedures and policies and too several tools and documents discouraging
creativeness and innovative approach to strategic actions and selling initiatives. Lack of
initiative: once the culture of the organization doesn't promote entrepreneurial and risk-taking
initiatives. during this reasonably culture, staff area unit poorly motivated and dis-encouraged
staff don't feel their contributions build a distinction management fails to interact the
organization effectively individuals work defensively and not creatively, they are doing their job,
and zip additional.
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SECTION 3- RESEARCH METHODOLOGIES
Introduction
Research methodologies is an concept which is used by an investigators so that they
could collect an appropriate data which would be help for them in conducting the research in an
proper way as that would help in understanding the research of issues which an organisation is
facing. An organisation have various kinds of methods and techniques which would aid in
performing an research on the basis of desired topic. In this research they would use many of the
different kinds of the methods which would help the organisation to conduct the research in an
appropriate way.
Research design
Research design is an tool by which the firm give an proper shape to research so it could
collect an correct and appropriate informations. And an organisation can also take an valid
decisions which would help in proper growth and the development with the help of this
techniques and this would be good for the company as well as the employees (Bhasin, 2012 ).
There are different kinds of an research designs are their by which research can be conducted
like Descriptive research design method- in this tool from which the correct participants of an
study could be analysed. Experimental- in this it use to describe all of the features which is been
related to all the experiments. Correlation- it is an techniques which are been used by an
investigators so that they could be able to identify the relations which are between the two or
more variables.
In this research the researcher will use the the descriptive research design method
because it is good as per the the issues which are coming in the organisation.
Research approach
Research approach is an tool or an technique which is been used by an organisation so
that they could be able to achieve the objectives which are of the research topic. In this
technique there are two types of an techniques which is been included in it which are inductive
and deductive approach. Inductive is that approach which is been used to introduce or to
implement the new kinds of the principles and the theories in the research study. Deductive
approach is an tool in which the investigator use to investigate the research of the other
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