Report: Employee Performance Appraisal and Organisational Productivity

This report investigates the impact of employee performance appraisal on organizational productivity, focusing on Domino's Pizza as a case study. The research addresses the overarching problem of low productivity within the company, particularly in the Australian market, which is attributed to a lack of employee motivation. The study aims to identify the effectiveness of performance appraisal techniques in improving productivity and employee motivation. The research questions explore various performance appraisal methods, the bases for rewarding employees, common biases faced by managers and employees, and recommendations for enhancing work and addressing issues in performance appraisal. The literature review utilizes keywords such as Human Resource Management, employees, and organizational productivity, and references relevant articles. The report highlights the importance of performance appraisal as a tool for employee motivation and organizational success.

Running head: BUSINESS RESEARCH
Template
Report title The effect of employee performance appraisal on organisational
productivity: A case study of Dominos Pizza
Industry partner The business partners of Dominos include Kagome, Ingham, Visy, JBS
and Primo. Dominos Pizza is one of the leading restaurants that serve
pizza. It was founded in 1960 and since then has developed into a strong
brand in the world. The number of employees working in the company is
about 290,000 with revenue of US$2.47. In Australia Dominos Pizza had
been established in 1983 and currently about 26,000 people work at the
place.
Research field The research field chosen is Human Resource Management
Overarching
problem
The problems that the industry partners are facing include providing a
proper productivity for the organisation. Lack of motivation has been the
biggest cause for the low productivity in Dominos in Australia. Due to this
several customers are being lost and the company is losing out on clients
The specific problem that will be researched is the effectiveness of
employee performance appraisal on the productivity of an organisation.
The reason for researching this topic is to identify the motivational effect
that performance appraisal have on organisations
The importance of solving this problem is to understand the effectiveness
of performance appraisal as a method of motivation. Every employee need
to be appreciated for the effort put in so that they can continue to work in
an effective manner for the benefit of an organisation
Overarching
research aim
The aim of the research is to identify the effectiveness of performance
appraisal and the manner in which it can help in improving the

Running head: BUSINESS RESEARCH
productivity of Dominos Pizza in Australia
Research
questions(s)
1. What are the various performance appraisal techniques and its
implications in an organisation?
2. What are the bases for rewarding employees in relation to the
contribution to Dominos Pizza?
3. What are the common biases or problems that are faced by
managers and employees?
4. What recommendations can be made so that enhancement of work
can be done along with removing any problems in performance
appraisal?
Literature review:
Keywords used for
literature search
The key words that are to be used includes:
1. Human Resource Management- A process by which employees in
an organisation can be managed
2. Employees- Considered as the most valuable asset of an
organisation responsible for productivity
3. Performance appraisal- A method of motivation and a process by
which the efforts of the employees are analysed, monitored and
rectified
4. Dominos Pizza- A reputed organisation that is famous all over the
world and is a leader in providing fast food to the customers that
enjoy the food
5. Industry partners- A group of sponsors or investors that are
responsible for aiding an organisation to gain success while
improving its condition
6. Motivation- A form of employee encouragement and engagement

Running head: BUSINESS RESEARCH
that is used to ensure that the most valuable resources of an
organisation are valued
7. Organisational productivity- The result of the efforts put in by the
employees
Literature review:
Name 2 relevant
articles
Bozeman, B. and Su, X., 2015. Public service motivation concepts and
theory: A critique. Public Administration Review, 75(5), pp.700-710.
Erez, A., Schilpzand, P., Leavitt, K., Woolum, A.H. and Judge, T.A.,
2015. Inherently relational: Interactions between peers’ and individuals’
personalities impact reward giving and appraisal of individual
performance. Academy of Management Journal, 58(6), pp.1761-1784.
Inkinen, H. (2016). Review of empirical research on knowledge
management practices and firm performance. Journal of knowledge
management, 20(2), 230-257.
DeNisi, A. S., & Murphy, K. R. (2017). Performance appraisal and
performance management: 100 years of progress?. Journal of Applied
Psychology, 102(3), 421.

BUSINESS RESEARCH