HRM Report: Purpose, Practices, and Employee Relations at Tesco

This report provides a comprehensive analysis of Human Resource Management (HRM) practices, focusing on a case study of Tesco, a UK-based multinational grocery store. The report begins with an introduction to the role of HRM in achieving business objectives, emphasizing the importance of managing internal employees, recruiting skilled professionals, and adapting to a dynamic external environment. It explores the purpose and functions of HRM, including employee relations, resource utilization, legal compliance, and corporate culture. The report then delves into specific HRM functions such as planning, staffing, employee development, and employee maintenance. It also examines the strengths and weaknesses of different recruitment and selection approaches, contrasting internal and external sources. The report further discusses the benefits of HRM practices, including employee development, and their impact on business outcomes like profitability and productivity. Finally, it highlights the importance of employee relations in decision-making and the key elements of employment legislation. The assignment concludes with an overview of HRM practices in a work-related context.

Human resource management

Table of Contents
INTRODUCTION...........................................................................................................................3
P1 Purpose and Function of HRM..............................................................................................3
P2. Strength and weaknesses of approaches of recruitment and selection.................................5
TASK2.............................................................................................................................................6
P3. Benefits of HRM practices....................................................................................................6
P4. Effectiveness of HRM practices in increasing profits and productivity...............................7
TASK3.............................................................................................................................................8
P5 Importance of employee relations to influence decision-making..........................................8
P6. Key elements of employment legislation and their impact on HRM decision-making........9
TASK 4..........................................................................................................................................10
P7 HRM practices in work related context...............................................................................10
CONCLUSION..............................................................................................................................12
REFRENCES.................................................................................................................................13

INTRODUCTION
Human resource management plays a significant role in working operations of business at
the time of accomplishing targets of company. They also help in managing the internal
employees while performing task related to daily circumstances. This department recruits
professional expertise having appropriate qualification which brings outstanding outcomes in the
future. In dynamic external environment, changes are done frequently. So in order to face the
challenges of competitors management team need to formulate policies, strategies and
procedures that match external requirement and suits to whole workforce also. In this
assignment, company which is preferred is TESCO that is UK based multinational grocery store
comprises of different stores in distinct places having a large number of employee staff. HRM
team uses such management tactics which maintains the coordination in between various sectors
that leads to reduce the chances of conflicts and disputes. Further, this project discusses about
function, scope, strength, weaknesses and importance of employee relation which influence
decision making and overall objectives of business(Kehoe and Wright , 2013).
P1. Purpose and Functions of HRM
Human resource management described as process in which members recruit, select and
communicate overall culture of company so they know what type of work they performing in
particular job profile. Various plans are made by the HR manager in order to enhance the skills
and ability of whole workforce this lead to easily accomplishment of daily goals of organisation.
The purpose related to development overall workforce as be stated below:- Employee relations: - Main objective of HR department is to maintain employee relation
in organisation so that they will easily implement all the changes that arise in
organisational structure. Harmony in between superiors and subordinate leads to easy
accomplishment of daily targets which reduce the chances of conflicts and disputes. Optimum utilisation of resources: - In this case, HR manager plans in an effective way
that how to use the available resources effectually. They make sure that resources are
utilised in a positive manner because of scarcity of raw material, labour and machinery.
Efficiency brings better productivity and reduce the cost of production. Legal Laws: - HR department of TESCO is responsible for compliance of rules and
regulation applied to an organisation. This is the foremost responsibility of manager to

ensure that ethical practices are used in organisation so that unethical things in workplace
not arises. Proper adherence of legal laws create better goodwill and brand image of
company.
 Corporate culture: In big organisations where a large number of operations are carried
out on daily basis, in such cases, it is mandatory for company to maintain good corporate
culture i.e. where everyone work as a team in which there is no place of jealousy and
partiality. All this mechanism help organisation to reduce chances of unethical trade
practices. For example TESCO must maintain such environment which leads to
coordination and cooperation among people(Lengnick-Hall, Beck and Lengnick-Hall,
2011).
Apart from that, different functions are also performed by the HR department of TESCO
which are described as below:- Planning: - It is one the foremost task of every organisation in which they have to plan in
advance that what type of recruitment process, requirement of training events and
arrangement regarding adequate funds for upcoming projects of company. Further, all
these require proper planning in achieving goals of company. Staffing: - This is most significant part of organisation in which HR manager has to
decide which work is delegated to whom. Therefore, most organisation adopted the
approach of division of work in which task is divided among employees according to
their specialisation so that better outcome comes in future. TESCO also use such strategy
which maintain working process of company. Employee development: - In every organisation employee considered as important asset
of company which decide the overall success of company. Therefore, it is significant for
HR manager to communicate with each individual and organise the training programmes
which enhance the skills and ability of staff members. This will help in improving the
working quality of employees and active participation in solving complex situation. For
example TESCO HR manager must adopt such training practices which develop
professionalism among employees.
 Employee maintenance: - In this point HR manger must ensure that employee needs and
desire are full-fill time to time so that they put their efforts in achieving goals of

company. At the time transfer provide adequate facility for maintaining living standard of
employees.
Further functions of HRM are stated below:-
 Organising:- It is one of the important function of HRM under which HR manager
required to organise each and every activity in which roles and responsibility of
employees are fixed which remove all the confusion among employees regarding to
whom they have to report.
 Controlling:- Under this step HR manager will compare the actual performance with
standard one and if there is any deviation found they take the corrective steps in order to
overcome from all the problems.
 Coordinating:- Under this function of management HR manager try to coordinate all the
activities in such a manner so that harmony and peace has been established in corporate
culture which leads to accomplishment of objectives.
Apart from other function of management are described below:-
 Human resource planning:- It is consider as one of the important function of HRM under
which HR manager need to make systematic plans regarding all the event related to
training development, selection and recruitment policies and procedures has been decided
for effective operations of business.
 Recruitment:- Under this HR manager need to invite pool of applications in which
candidates apply for the job according to their eligible criteria that define by organisation
and HR manger select best candidate who satisfy the requirement of job profile.
 Selection:- After recruitment HR manager have choices to select the best employees out
of available alternatives so that employees select easily perform the work in efficient
manner.
 Compensation and benefits:- It is also another function of HR manager under which he or
she decided the policies related compensation and incentives in which appraisal is given
to employees for good work.
 Performance development:- Employee performance can be developed only when HR
manager organise training development programmes for the betterment and enhancing
the performance of employees.

 Employees relation:- HR manager put an efforts to maintain the relationship between
superior and subordinate in better and coordinate manner.
 Employee cessation:- Under this HR manager has to ensure that if the employee is over
45 year old and completed two year of services then in such has a right to increase notice
by one week.
 Health and safety:- It is another function of HR manager under which the main objective
of manager is to maintain proper arrangement regarding the health and safety of
employees so in case of accident proper protection must be given.
P2. Strengths and weaknesses of approaches of recruitment and selection
Every organisation uses different approaches in recruitment and selection process so that
right person choose at right time according to suitability of job profile. Hiring of employees is a
continuous process in which individuals are selected on the basis of their qualification,
communication skills and various ways through which whole procedure will be conducted. Main
aim is to select suitable employees which enhance the growth of organisation(Meredith Belbin ,
2011).
The two common ways used in recruitment process adopted by TESCO for their employees are:
 Internal source: - It is a common approach in which individuals are selected internally
without any intervention of external party. This is the most suitable method because HR
manager already knows which employee is suitable for that position which leads to better
efficiency and also save time, effort and money. Under this source, there is no need to
advertise externally regarding vacant job position which reduces the cost factor also. But
every method has their pros and cons which are described as below:
Advantages Disadvantage
 It helps in improving the morale of
internal employees.
 Reduces cost factor because everything
is done internally without incurring
money on external basis.
 Easy assessment of abilities and skills
among employees.
 Kills young talent to enter into
organisation.
 Hurdles in the growth of company due
to unavailability of innovative ideas and
techniques.
 More chances of conflicts and disputes
among employees due to different

 Vacant position requirement is fulfilled
in specified time period.
opinions and thoughts.
 Less chances of organising training
development programmes because of
employee in-participative behaviour.
External source: - This method is used in every organisation in which individuals hire
externally through the use of various medium. HR manager needs innovative ideas and person
who thinks out of the box so they prefer to approach in market for hiring according to their
requirement. So manager use various medium like advertising and publishing the news
regarding vacant job position so that whoever interested can apply at official website of company
which leads to better recruitment of professional in organisation(Albrech , 2011). Some are
strengths and weaknesses of external sources which stated below:-
Advantages Disadvantage
 Entrance of new ideas and talent in
organisation who has ability to work
with their ideas for better results.
 Combination of expertise in
organisation in different matter leads to
growth of company.
 People also have ability to handle all
the challenges related to external
changes and rivalry strategies.
 It is very expensive and time
consuming process.
 Sometime hiring of individual without
adequate investigation leads to loss.
 Employees selected externally takes
time in understanding the daily targets
of company.
 Increase insecurity among existing
employees because of intervention of
new individual in decision-making.
This source is beneficial for both the employer and employees under which if organisation uses
internal source them from employer point of view they can easily select the able and skilled
employees within internal organisation and employees get motivated because of advanced
promotion and incentives. On the other hand if company adopt external source then from
employer point of view they get number of alternatives from which they choose talented

employees who analyse external situation and from employee point of view they get the chance
to show their ability and experience among the whole organisation.
TASK2
P3. Benefits of HRM practices
Human resource management involves various type of practices which is carried out by
the managers of company. These approach which makes the organization the better place to
work in most convenient manner. These methods allows the employees to adopt all the changes
coming in working environment. HR manager use these practices for recruitment, selection,
training and appraisal of employees(Bloom and Van Reenen , 2011). They formulate policies,
procedures and techniques according to the needs of workforce. All the mechanism leads to
efficiency and effectiveness in working operations without conflicts and disputes which leads to
accomplishment of goals in better and productive manner. Different types of practices are used
in organisation which stated below:- Employee development:- Establishment of HRM practices in formulating policies,
procedures and strategies for the development of employees. Under this point min thing
is to organise training programmes and workshops in which various professional discuss
about the relevant topics in which they gave them direction that what type of techniques
they used in every situation in order to handle the complex situation in better way. This
provide benefit to employee as this improve their ability to take better decisions at
workplace which provide benefits to enterprise. Development of employees and their
skills ensure development of enterprise as it help in complete complex projects that
provide long term benefits to company. This also provide benefit to employer as it
become easy for them to manage employees and their actions at workplace in an effective
manner. Promote positive behaviour:- In order to perform the daily targets of company it is vital
for organisation that working employee is satisfy with their working environment,
Dissatisfaction leads to conflicts and negativity in whole business culture. So manger
time to time interact with their team to analyse what type of problem, issue they face in
organisation so that they give solution for solving all disputes. Create and positive work
environment improve employee's morale and it become easy for employer to manage
employees and their actions at workplace.

 Building flexible workplace:- Training and development session allows whole workforce
to easily adopt all the changes in effective manner without any issues. In many
association it has been seen that employee are generally resistance to alteration, therefore
use such tactics that make them flexible in every situation. Flexible working environment
benefit to employees as this provide them an opportunity to perform their job roles in
time which is suitable to them which improve their job performance. This help enterprise
in satisfy the needs of its workers and also support in retain them for a long time period.
 Motivation factor:- Motivation is that phenomena that convert the negative behaviour of
employees into positivity which also simplify all the procedures of working operations. If
individual is not satisfy with the policy of organisation then they always demotivate in
performing task which leads to inefficiency in corporate working (Boxall and Purcell,
2011). Motivation is the factor that encourage employees to work well that contribute in
success and growth of company. By use motivation theories employer can influence staff
members to work well and in this way company can attain its set goals and objectives.
P4. Effectiveness of HRM practices in increasing profits and productivity
There are different approaches used by management team of organisation in order to
increase the growth and market share of company. Employee who working together also
establish the informal relation which allow them to share their thoughts and viewpoint in
organisation decision making which leads to harmony and peace in environment. All these
possible only when adequate plans and strategy are made by strategic level so that performance
is improved in continuous manner. Different types of factors or elements which provide benefits
to employees of TESCO are described below:- Talent management:- It is that branch which allows employees to understand their skills
and abilities in better way so that they know about their hidden talent and utilise in
working operations of company. Therefore, it is another way of effectively interact with
employees personally in order to discuss them regarding their opinion about recent issues
which help them in career advancement and growth. One of the main benefit of this is
that it help employees to choose a right job in which they can perform well. This directly
improve worker's performance and increase profitability of enterprise. Further, this
ensure right individual at right job.

 Information system:- It is also the another way of gathering the information about the
employees working in organisation. Under this system proper data has been designed in
which record regarding employee performance during particular task has been observed.
All these study has been done in order to improve all the weaknesses in their personality
and increase efficiency among employees. The management team of TESCO is using
various strategies for better communication among employees so in future no issue
created. Effective communication at workplace make the workers aware about their roles
and responsibilities which improve their performance and help in utilise all resources at
an optimum level. This remove grounds of arise conflicts and help in create a positive
environment at workplace which improve employee's morale and encourage them to
work well. Coherent thinking:- It is a policy in which strict orders is given to employees in which
they have to complete the work at fixed deadline. If employee do not follow the order and
rules regulation then they are not allowed to get the benefits of incentives offered by
organisation. This aspect encourage workers to perform their job roles in an effective
manner and achieve set objectives so they can get the benefits. This not only improve
employee's productivity but also increase profitability of enterprise.
 Logical thinking:- Under this situation various session and workshop are organised in
order to force employees to think logically so that better and innovative ideas are coming
in order to face the challenges of external rivalry. This allows organisation to gain the
competitive advantages over competitors. This increase the ability of workers to take
right decision in complex situations that provide various benefits to firm. Overall this
improve employee's performance and increase profits of enterprise.
So, TESCO need to implement all the above factors in order to gain the advantages of
external opportunities and gains profits in large number. Company open various retail shop in
different places in which they provide end number of grocery items. In order to interact with
customer HR manager need to hire professional staff who easily understand what type of product
individual require and satisfy their wants(Çalişkan , 2010).

TASK3
P5 Importance of employee relations to influence decision-making
Meaning of employee relation:- Employee relation can be described as method under which
efforts are made to maintain the relation among working workforce so that mutual targets can be
accomplish easily.
It is vital for organisation to use such practices of HRM which help in improving
employee relation at workplaces because it help in implementing plans in effective manner. It is
duty of manager for maintaining goods relation inside the organisation especially between
superior and subordinate. This will leads to better coordination and cooperation among
employees and also able to share their quires with the higher authorities. The importance of
employee relations can be described below:-
 If good relationships is maintained among team member working for same goals that it
will help in achieving good results for business by diversified business operation of
company.
 It will help in establishing strong and healthy working environment which increase
loyalty and trust factor that leads to complete the daily targets in appropriate manner.
 In case if any complex situation appear in organisation then if team spirit is develop
among employees then on the basis of mutual understanding and different ideas they
easily solve all the issues and problems.
 Today dynamic environment needs, trends and likeness of customers are changes in
frequent manner so in order to match with customer thoughts and demand whole
management team need to scan environment in regular basis and then formulate strategies
which bring productivity in their working styles.
 HR manager plan to organise regular fun activity for their employees so they gather
together and interact with each other which strong their bond and mutual understanding
among employees.
 At the time of taking rational decision making it is important to establish bond between
employees so they coordinate with each other and share thoughts and opinion among
them that will lead to the development of innovative ideas and technology which can be
used in business decision making.

 Good decision making is possible through better understanding and mutual relation
among client and employees which leads to better working culture (Cooke and Saini ,
2010).
Parties involved in employee relation are :-
Leader:- It is one the famous personality who lead the whole team and influence the behaviour of
employees through their inspiring acts and code of conduct. They control the whole team by
understanding workforce conflicts and disputes on the basis of which solution can be evaluated.
Superior and subordinate:- These both party require to coordinate with each other in order to
understand all the task and operation through which they accomplish all the goals of business.
Lower people:- These parties covered under operational level in which all the people are required
to work in order to satisfy their basic needs and if these needs are not satisfied then their relation
within employees and superior are effected so maintain all the things in effective manner.
Strategies for good employee relation:-
 Relation among employees can be maintain only when top level formulate various
policies and strategies through which they easily satisfied needs requirement of internal
employees.
 Organise training and development program under which manager interact with whole
workforce in order to understand their thought and opinion through which they guide
them such practices through which they enhance skills and development.
Trade Union
Apart from it, trade union plays an important role in maintaining employee relation and t is
consider as associations of employees whose main aim is to protect the interest of members and
another criteria is to sustain, maintain and enhance terms conditions of work for their employees.
Further their main aim is collective bargaining from employer in behalf of employees related to
terms conditions of pay.
P6. Key elements of employment legislation and their impact on HRM decision-making
In every organisation it is mandatory for strategic management to strictly follow all the
legal laws and regulation that applied to them in appropriate manner. UK government always
enforced various types of rules and regulation for the benefits of individuals and reduce all
unethical practices prevail in business operations. TESCO having large number of employees so
it is important for HR manager to formulate such policies and procedures which enhance the