Comprehensive Employee Relations Report: Food for Thought Analysis

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This report provides a comprehensive analysis of employee relations, focusing on the case of Food for Thought, a vegan and vegetarian restaurant in London. The report begins with an introduction to the importance of employee relations, highlighting their value in fostering productivity, reducing conflict, and enhancing overall business success. It then delves into the fundamental aspects of employment laws, including the Data Protection Act, Minimum Wage Act, Equality Act, and Health and Safety Act, and how these laws are implemented within the organization. The core of the report examines the rights, duties, and obligations of both employers and employees, providing a detailed table outlining these aspects. Furthermore, the report offers advice on maintaining strong employee relations, emphasizing the importance of legal compliance, clear communication, and fair treatment. A stakeholder analysis is conducted to identify the various parties affected by employee relations, and the impact of both positive and negative relations on these stakeholders is discussed. The report concludes by summarizing the key findings and recommendations for Food for Thought to optimize its employee relations strategies.
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Employee Relations
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 The value and importance of employees relations............................................................3
P2 Fundamental of employment laws which are applied in Organisation.............................4
TASK 2............................................................................................................................................6
P3 Rights, duties and obligations of employers and employees within a workplace.............6
P4 Advice relating to rules, duties and obligation of employments relationship for given
organisation............................................................................................................................8
P5 Stakeholder analysis for given organisation......................................................................9
P6 Impact of both positive and negative employee relations on different stakeholders......10
CONCLUSIONS............................................................................................................................12
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INTRODUCTION
In an organisation, employee relation refers to the efforts of a business management. It
concerns mainly on maintaining and developing relationship between employers and workers.
This would lead to create positive environment at workplace and encourage staff to perform duty
in effective manner (Frone and Trinidad, 2012). Successful employee relation help an
organisation to identify and solve problems and issues at workplace. The taken organization for
this assignment is Food For Thought which is vegan and vegetarian restaurant. It establish in
1917 and located at the seven Dials district on London, United kingdom. This assignment
include various topics like principles of employees relations with fundamental employment law
and evaluation of rights, duties and obligations of employees relationships. Along-with this, it
include role of stakeholder to support employment relationship and advantage and disadvantage
of employees relationship.
TASK 1
P1 The value and importance of employees relations
In every organisation employee relation is important because it leads to succession of
business. Management should maintain effective and healthy employee relation which enhance
employees productive and satisfaction (García‐Cabrera and García‐BarbaHernández, 2014).
Food for Thought conduct strong employees relation through which they able to avoid conflict
and enhance staff satisfaction that directly impact in increasing in productivity. Employee
relation is valuable for a company because through it management able to maintain relationship
between employer and employees in personal and professional basis. This help Food For
Thought manager to conduct equal and fair treatments to their staff members. Since this
company's cook their dishes with fresh vegetables through which there is cut down of cost and
they avoid peeling of vegetables to preserve nutrients. This would increase in productivity and
commitment of employees towards their jobs and loyalty for the respective company.
To conduct effective employees relation respective company do some activities such as
appreciate for good work, communicate vision and vision statement to staff, encourage work life
balance at work place and so on. There are various outcome which make employees relation
important, that are explain below:-
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Improve productivity- Maintaining effective employee relation within work place,
enhance motivation and satisfaction level of a workers which improve productivity. Increase in
productivity leads to more revenue generation and improvement of market share and values of
company (Hameed, Ramzan and Zubair, 2014). In context of Food for Thought, their
management maintain strong employee relation which make employees happy, motivated and
loyal for their work as well as for company. This leads to improvement and increment in
productivity that directly gives addition to revenue and stake of respective company. When
employees of Food for Thought feel happy and satisfy they treat their customers and guests well
that increase goodwill of company.
Reduce conflict- When there is positive and friendly environment it will reduce the
conflict at workplace. Minimum and less conflict result in more staff satisfaction and increase in
productive because employees feel motivated and loyal while performing their task(Hogg,
2012J). Since mangers of Food for Through develop strong employees relationship among their
staff so that they feel satisfy and motivated. Their management teats all workers equally and no
discrimination is done on basis of culture, income, age etc. which leads to reduction in conflict at
workplace. Moreover reduction in conflicts enhance staff motivation and satisfaction and when
an employees fell satisfied with company they conduct their job effectively which leads to
fulfilment of customer's needs and demand in efficient manner.
Along-with this there are other various benefits of employees relation for respective
company such as increase in employees loyalty and moral, delegation of work become easy, help
in achieving goal and objective in proper manner and many more. It also help Food for Thought
to satisfy their customers effectively, this is possible because employees are happy with
respective company relations.
P2 Fundamental of employment laws which are applied in Organisation
Employment law is the broad concept that include right, obligation and responsibility of
employer and employees within an organisation which reduce discrimination and wrongful
activities. To maintain positive environment at Food for Thought their management follow
various law or regulations. It leads to no discrimination regarding gender, income, culture, colour
and so on at company. This help managers to take decision in effective way so that every
employees feel motivated and connected to the workplace and no conflict will occur. There are
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various employment law that are followed by Food for thought, some major of them are
explained below:-
Data protection Act- It is passed by Parliament of United Kingdom in year 2018. It is
establish to protect personal information or data which is used by government, organisation or
business (aafreh and Al-abedallat, 2012). Food for Thought implement data protection Act at
their workplace which help them to protect personal information of employees from getting
misuse. Respective organisation use their staff information or data to make effective decision by
evaluating person's behaviour or interest. It is responsibility of manager at Food for Thought to
not disclose sensitive information about employees to anyone such as their race, ethnic
background, political background, religion belief etc.
Minimum wage Act- This Act is establish at United Kingdom in year 1998 and every
company has to implement at their workplace. According to this law there are different slots of
wages which is depend upon staff age and ability. In UK from 1 April 2018 minimum wage an
employees get are £7.83 per hour for those workers whose age is above 25, staff's aged between
21 to 24 get £7.38 per hour and £5.90 per hour are fixed for individuals aged 18 to 20. Food for
Thought follow minimum wage Act to provide wages to their employees and their workers can
evaluate their correct minimum wage with minimum wage calculator.
Equality Act- This Act is come into regulation in year 2010 by Parliament of the United
Kingdom. Main objective of this Act is to reduce and minimise discrimination on basis of age,
gender, income and provide equal treatment to all employees. If an organisation implement this
at their workplace they can maintain positive and motivating environment. The Food for Thought
develop Equality Act at their workplace which help them in reducing discrimination and conflict.
After adopting it the is no distinguish done on basis of age, income, colour, gender, background
and so on.
Health and safety Act- This Act comes into regulation in year 1974 and it include
obligations regarding health, safety and welfare of employees at workplace (Long, Perumal and
Ajagbe, 2012). Manager maintain safety and health at firm by taking several steps like provide
effective training to employees so that they do work in appreciate ways, conduct regular
maintenance of equipments etc. The manager of Food for Thought ensure effective maintenance
of equipments which are used at their restaurants, provide training to staffs how to use
equipments by taking care of their safety and health and so on.
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TASK 2
P3 Rights, duties and obligations of employers and employees within a workplace
Their are various rights, duties and obligations are required for the smooth functioning of
an organisation. Employees and employees have different rights, duties and obligations to
conduct their operation and function in appropriate manner (Maurer and Chapman, 2013). This
help management in maintaining effective positive and disciplined environment at an
organisation. In Food for Thought there are certain rights, duties and obligations of employers
and employees, which are explain below:-
Employer:
Rights Duties Obligation
It is right and
responsibility of
employer to provide
safety at workplace.
Ensure safety condition
of equipments and
machinery provided to
employees.
Hire effective and
efficient employees
who can perform
particular task in
appropriate manner.
Design training for
employees according to
requirements
(Mowday, Porter and
Steers, 2013).
Employer of
organisation have right
It is duty of employer
to provide appropriate
work to their
employees according to
their ability and
capability.
Ensure the safety of
equipments and
machines in their
control.
Provide essential
facilities at workplace
such as wash rooms,
lockers, dining area,
first aid etc.
It is duty of employers
to provide effective
training and
development to their
employees so that they
It is obligation of
employer to maintain
injury management art
their workplace so
employees feel safety
while conducting their
job.
Employer must ensure
that their workers have
compensation
insurance.
It is major obligation of
employer to provide
leaves in effective
manner. Their must be
appropriate divisions of
leaves like sick and
annual.
Employer of an
organisation have
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to take work from
employees.
It is right of employer
to expect loyalty from
their staffs. They have
right to promote those
employees who wok
effectively.
complete work in
appropriate manner in
given time period. It is
also duty of employer
to maintain positive
environment at their
workplace.
obligation to maintain
records of their
employees and their
data.
Employee:
Rights Duties Obligation
Employees of an
organisation have right
to get pay slip of their
pay or deductions.
It is right of employee
that their employer
didn't deduct any
amount from wage
without giving
clarification.
Employer of a firm
didn't force to their
employees to work
more than 48 hours a
week.
It is right of employees
to get prior 1 month
notice before
dismissing.
It is duty of a
employees to obey
rules and regulation at
a workplace (Odhong
and Omolo, 2014).
The staff of a company
serve their employer or
owner faithfully an din
effective manner.
They must corporate
with their employer
and co-worker to
maintain positive
working environment.
It is duty of employees
to not misuse any
confidential
information or data to
anyone.
It is obligation of
employees to take
reasonable care of their
safety and health.
They must also take
care of health and
safety of other workers
or co-workers.
It is major obligation of
workers that they
follow rules and
regulation, policies of
their work place
(Ouimet and Zarutskie,
2014).
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P4 Advice relating to rules, duties and obligation of employments relationship for given
organisation
In respect to develop impressive employment relationship, it is necessary for a firm to
concern on diverse feature. This will includes legal laws, economical stability, social concerns
and more. As any change in such element will directly effect on job employment (RebNarayanan
and Chaturvedi, 2014). In addition to this, it also adversely effect the feeling of job security
among workers. Therefore, it is advice to managers of Food For Thought Restaurant, to provide
satisfaction among employees related to job. For this purpose, they must concern on updating
knowledge of employment laws and legislations. This would help in implementing amendable
rights and duties at workplace, which prove beneficial for both employees and employers as well
as other stakeholders also. By concerning on such laws like Minimum Wage Pay Act, Health and
Safety Act, Sex Discrimination Act etc. aid this organisation in running business more
effectively. It also helps management in developing effective relationship among workers by
generating feeling of equality at workplace.
It is further recommended to management team of Food For Thought to give prior notice
to staff members before firing them. This would help leads to protect business from legal
obligations as per Unfair Dismissal Act. Along with this, managers should give instruction and
timely information to workers in what manner they have to treat customers. It will help in getting
high retention of customers within restaurant for longer period.
Apart from this, by providing information related to ethical rules and obligations to
workers, help in getting high performance of them. As this restaurant has given job to people
belong to different culture, so that they can easily deal with customers' requirement. But it arise
various issues under workplace such as conflicts among staff members. It leads to create
negativity also which adversely effect employees relation also (Schreurs And et.al., 2012).
Therefore, for this purpose, it is morale duty to managers of Food For Thought to implement
some effective HR practices for developing employee relations. It includes engaging workers in
team-work, provide training to develop skills required for giving best services to customers and
more. This will help in rising up relationship between staff members. Furthermore, when
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workers work in positive working environment then they perform their duties and responsibilities
more effectively.
P5 Stakeholder analysis for given organisation
Stakeholder can be a person, group or organisation who will impact on the result of
project or assignment. Major interest of these people are in succession of a project and they are
from within or outside of an organisation who will sponsor the project. Influence of stakeholder
can be negative or positive on a project (Van and et.al., 2015). There are various type of
stakeholder in an organisation, they are customers, employees, employers, governments and
many more Stakeholder plays major role at workplace such as it help in decision making process
of an organisation related to project. Along with this, they can increase or decrease the financial
performance of a company, stakeholder help an organisation to enhance their social status and
many more. A company conduct stakeholder analysis to identify and analysis the need and
effectiveness of stakeholder. Stakeholder analysis help a Food for Thought to getting project
shape and improve quality in effective manner and it help respective company to use their
resources in effective and efficient manner. Along with this it build understanding between
employers and employees so they work appropriately. Their are various importance of
stakeholder in context of Food for Thought, which are explain below:-
It help respective Company to make appropriate marketing strategy through which they
can conduct their task or project in effective manner.
It help company to motive employees by understanding the needs and interest of their
staffs.
Stakeholder analysis help an organisation to identify their appropriate stakeholder and
make strategies accordingly.
The Food for Thought conduct stakeholder analysis by pursuing following steps which are
mentioned below:-
Identify stakeholder- At this stage the manager of Food for Thoughts identify appropriate
stakeholder for their project (Worlu and et.al., 2016). Their major focus while identifying
stakeholders is they try to find out stakeholder who can increase their financial and market status
of respective company.
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Identify need and interest of stakeholder- In this stage the managers of Food for
Thought identify the need and interest of stakeholders so that they plan their strategies
accordingly. This will help them in enhancing their profit and market value.
Classify group of interest- At this stage the managers of respective company divide
different stakeholders in different group according to their need and interest, then they design
plans and strategies according to different group. Food for Thought done this by using
stakeholder mapping.
Identify areas of conflict- In this stage manger analysis and evaluate behaviour and
interest of all stakeholders and then identify the area of conflict (Frone and Trinidad, 2012).
After identification management develop plans and strategies according to overcome or avoid
conflict.
Prioritise stakeholder- At respective stage managements of Food for Thoughts do
analysis and evaluation the stakeholder and prioritise from them. They basically identify that
stakeholder who have high power and high people interest.
Compare- At this last stage management of Food for Thought conduct comparison of
actual result and what they expected. According to outcome they will decide their plans and
strategies.
P6 Impact of both positive and negative employee relations on different stakeholders
Their are diverse type of stakeholder that affect the worker relations at a firm in both
manner positive as well as negative. In respect of Food for Thought, there are different stake
which impact on employees relation at workplace:-
Employee- Employees refers to persons or individual who do or conduct the work in
effective and efficient. They provide their effective attempt to achieve goal as well as objective
in proper manner (Hogg, 2012). The staffs get affect by staffs relation at Food for Thought, it is
in both manner which are explain below-
Positive:
If respective company do effective employees relation it will leads to increase employees
productivity because they fell motivated.
It will improve employees loyalty towards the respective company because through
effective employees relation employees feel connected towards the Food for Thought.
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When respective firm maintain appropriate employee relation there is reduction in
conflict and misbehaving.
If Food for Thought conduct effective employees relations, then staff will perform their
task or job in effective manner which reduce wastage of resources and time.
Negative:
when respective company not do strong employee relation it will leads to conflict
between employees and they didn't perform their task in efficient manner.
Due to this employees not feel motivated and connected towards the respective company
which reduce the productivity of employees or staffs. It will also enhance the wastage of resources and time because employees didn't do their
work in proper manner.
Employer- Employer are a person who make effective decisions for their subordinates so
that they perform their task in effective manner (Odhong and Omolo, 2014). The employers
make decision and allocate it within employees according to their skills and ability. The
employee relation affect employers at Food for Thought, it is in both manner which are explain
below-
Positive:
If Food for Thought maintain strong employees relation the employer will enjoy their
works and make appropriate and effective decision which help them in increasing
productivity.
If employer are satisfy with respective company employee relation they able to motivate
and satisfy their staffs in effective manner which reduce wastage of resources and time.
Negative:
If respective company not maintain employees relation in effective manner, employer
will not able to make appropriate decision (Ouimet and Zarutskie, 2014). This will reduce
the productivity of both employees and employers.
In respect of Food of Though if their less employees relation they not able to attract more
visitors as well as service users which will directly and indirectly impact on market
position of a company.
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As Food for Thought is a restaurant and situation of employee relations also affect on the
customers in such ways there is reduce in footfall of respective company and leads to negative
impact on respective company name and image.
CONCLUSIONS
By evaluating above discussed point it can be summarised as well as evaluate that
employee relation is essential for all companies as well as there are several fundamental
employment laws that help mangers to conduct smooth functioning. Along with this, some
diverse duties, rights and obligations which employer as well as employees have to adopt. Along
with this there is stakeholder who play various role in succession of business and its influence
the behaviour of different stakeholder in negative and positive manner.
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