BTEC HND in Business Employee Relations: ASDA Report Analysis

This report provides a comprehensive analysis of employee relations, focusing on the context of ASDA, a British supermarket retail organization. The report explores the core principles of employee relations, emphasizing the value of dignity, respect, and employee empowerment within the workplace. It examines the importance of employee relations in fostering effective decision-making, achieving desired results, and increasing employee motivation. The report also delves into the fundamentals of employment law, including the Equality Act of 2010, the Health and Safety Act of 1974, and the Employment Relations Act of 1999, and their implementation within ASDA. Furthermore, it outlines the rights, obligations, and duties of both employers and employees, offering advice on how to maintain positive employment relationships. The role of stakeholders in supporting positive employment relationships is also discussed, along with an evaluation of the impact of both positive and negative employee relations on stakeholders. The report aims to provide a holistic understanding of employee relations and its significance in the organizational context.

Employee Relations

Contents
INTRODUCTION...........................................................................................................................3
LO1 Principle of employee relations in context of organisation.....................................................3
P1 Value and importance of employee relations....................................................................3
P2 Fundamentals of employment law and its implementation in organisation......................4
LO2 Determining the appropriate advice related with rights, obligations and duties of
employment relationship..................................................................................................................6
P3 Several rights, obligations and duties follow by employer and employee........................6
P4 Advice that are related with right, duty and obligations related with employment
relationship.............................................................................................................................7
LO3 Role of different stakeholders that support positive employment relationship.......................8
P5 Stakeholder engagement and contribution that support positive employment relationship8
LO4 Impact of negative and positive employee relationship..........................................................9
P6 Evaluation of both positive and negative employee relation on the stakeholders............9
Reflection.............................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Employee relations refer to the organisational efforts that are used for managing and controlling
the relationships among employee and employer. In simple terms employee relations can be
defined as the organisational efforts that are used for generating positive relationship with
employees. The main motive of employee relations is to enhance skill of workforce to make
more engage in the organisational functions and operations. This report is composed from point
view of ASDA which is a British supermarket retail organisation and it is operating there
business among multi-national market (Caniëls and Veld, 2019). Its headquarter is situated in
Leeds, United Kingdom. Retail industry of the UK is broad or wide which offers various
opportunities among market. Moreover, this report highlights on principle of employee relations
and the value as well as importance of employee relationship in context of ASDA. Along with
this rights, obligations and duties for an employer and employee will also be highlighted in this
report.
LO1 Principle of employee relations in context of organisation
P1 Value and importance of employee relations
Each and every employee of the organisation share an effective relationship among the
workplace. Relationship between employees is relates and share with all persons such as co-
workers relation with employee and superior. In the context of ASDA employee relation leads
employees to deliver better and desired outcomes by performing all task in effective manner.
Employee relations are also based on some principles which are mention as follow:
Dignity and respect- This is the first step that is related with the performance of
employees. This refers that all employees must be treated in equal manner due to which all
workforce perform their work within a same manner (Deeryand and et. al., 2017). Moreover, the
main role of this principle is that it leads employees to complete there all task in a straight
forward manner.
Each employee is important- Human resources are the most important asset for the
organisation that is leading the management to accomplish long term goals and objectives. This
also refers that each employee is leading better results as with the transparent and effective
communication system information which is shared by employees is relevant and meaningful.

Empower of employees- With in a large organisation such as ASDA there are various
challenges are faced by management which is leading management to make changes in its
strategy to manage organisational task. This also manages organisational work for completing all
task as per cooperative manner which works as a positive aspects for the individuals to
implement positive relation.
Some important perspectives of employee relations are mention as follow:
 To make effective decisions- There are various challenges are faced by business at
time of operating there business at global level. The major challenge is to make right
and effective decisions which enhance productivity for organisation (Eliyana and
Ma’arif, 2019). Therefore, with better employee relations it is easy for management to
make crucial decisions in minimum time period by engaging middle and lower level
employees as they directly engage in operations and functions of ASDA. This is also
valuable because employees morals is enhanced with such relations.
 To achieve results easily- In the present scenario, there are various task and operations
performed by management and workforce of ASDA. So it is mandatory for
management to complete all work in decided time period. This also determines that
healthy employee relations with the fellow workers divide easy the workload and turn
management to increase their productivity. Example- with dividing project and
delegating task to teams it is easy for management to manage and monitor all work.
 Increase motivation among employees- Motivation play an important role for the
organisation because it increases employee performance by motivating them to manage
and complete all task in effective manner. Example- Top authorities provides appraisal
to effective employees which motivate them to gain more rewards in future. This is also
valuable for organisation because it is improving the overall work productivity by
motivating all work of the organisation.
P2 Fundamentals of employment law and its implementation in organisation
Almost all existing business are performing their functions with the help of employees. So
some sort of employee relates with organisational area that governs to develop better employer
and employee relations (Gaudet and Tremblay, 2017). Further, if the business are performing
their work with engaging more than one employee that it is essential for company to perform all

task as per employment law. Therefore, the government and retail industry authorities implement
some laws which are mention as follow:
Equality act, 2010- The equality act leads the organisation to perform their work against
disability, gender discrimination, race and many more. According to the equality act it is defined
that there are several acts but after the year 2010 several acts are mixed and perform its work as a
similar act. It also governs that management perform its task according to equal pay act 1970,
race relation act 1976 and many more. But to overcome from this issue government implement
and formulate new act that leads to gain long term results in effective manner through
formulating the act of equality, 2010. In the context of ASDA it is implement by management to
manage and control the employee performance (Gumilar, 2020). This result all employees
perform this work with in positive manner by safeguard the interest of employees in
organisational role and responsibility. Example- Equality act is beneficial for accomplishing
better results by offering similar opportunity among internal premises to all workforce
irrespective of their gender, age and religion. So ASDA implement it to gain long term results in
effective manner such as to retain skilled employees for longer period.
Health and safety act, 1974- Health and safety of employees is the main concern for all
organisation because they are performing its work at global level. Thus, it is mandatory for
management to follow and implement the law of health and safety through engaging all relations
that is also leading better management relations for utilising all work policy in a safety manner.
Along with this employees are able to manage and consider organisational operations that
renders more safety for organisational operations. Health and safety act is also leading
employees to complete the operations as per organisational work to satisfy its needs in safety
manner. Trust is also assist company for managing business to achieve more work area to attain
better results. Like- Top authorities and leader manage all work and ensure that operational and
functional process of organisation is not impacting on health of employees. Along with ASDA
also ensure that resources which are used will safe for workforce. HR department of ASDA
implement health and safety act to complete its work in proper manner.
Employment relation act, 1999- According to this act there are several conditions are
followed by the organisation to perform their work in effective manner. Along with this it also
determines that management of ASDA provides benefits to employee among different situations.
Maternal leaves, paternal leaves, work from home, part time job opportunity etc. are some key

aspects that aids management to implement better employment relations. Example- ASDA
utilised employment relation act to reduce challenges from employee turnover rate by offering
them essential benefit as per situation (Hardy and Butler, 2016). Moreover, the major benefit
which is gained by management for ASDA that relation act helping employees to enhance
productiveness by generating trust among them to complete all work in proper manner.
LO2 Determining the appropriate advice related with rights, obligations and
duties of employment relationship
P3 Several rights, obligations and duties follow by employer and employee
Employee and employer both perform different role in the business which is also depend
on functions and operations of organisation. In the present scenario, right, duty and obligations
perform an essential role to manage their effectively. Some right and duty which are followed by
employee are mention for completing task accurately are mention as follow:
Provision of term and conditions- In the present scenario, there are various opportunities
are present in market that is leading human workforce to switch the job from place to another. It
also determines that ASDA face challenge of increase in employee turnover rate (Johennesse and
Chou, 2017). This also refers that company is facing challenges to manage its work as per
contract between employee and employer. This determines for employers to guard and manage
work according to training that regard long term results.
Work activities and its enhancement- All the work that is performed by management to
manage all activity in proper manner. This defines that employee of ASDA are performing its
work with managing work activities as per goals and objectives of company. So it is the major
responsibility for the employee to manage and complete organisational work according to
decided strategy. Along with this it also determines with equal opportunities organisation
employee also store better working conditions that improves goodwill for company.
Minimum wage act- Employee performs all operations according to the minimum wage
act that are decided by the government and industry authority of country. Employee union also
ensure and manage workforce that is leading and managing employees to work as per decided
strategy. This is also enhances employee management skill for completing operations with
expected work and wages.
Employers rights, duties and obligations

Fair treatment- Employers are in the dominant position to manage the performance of
employee. This refers that employers must not manage work according desired goals. This also
refers workplace discrimination directly impact on worker performance to manage its work
(Kulkarni, Aher and Pawar, 2019). ASDA is performing their work at global level so its aids top
management and superior to act strictly against organisational operations and treatment.
Employers and employee treat employees to work mutually.
To generate safe environment- Safety is the major concern for management that is
leading employee relations by maintaining positive relations in workplace. Safe environment is
also helps the ASDA and its workforce in managing right employee relation to complete its work
to leads those relations that is generating management for enhancing results by deal with
challenges that are dealing with employee relations.
Recruiting right individual- The major challenge that is faced by the ASDA and its
employers relates with recruitment of employees. Therefore, it is mandatory for employees to
complete their work in proper manner through deciding right process for recruit long term results
(Kumar, 2019). Internal and external process for completing work relates with challenges in
completing work with engage of right employees.
P4 Advice that are related with right, duty and obligations related with employment relationship
In an organisation employee and employer are performing their work with different rights
that exercise them to maintain better employment relations. Some of the rights and duties that is
helping business for understanding all those aspects that is used to enhance employment
relations.
Designation- With the assistance of assignment of errand as indicated by the aptitudes
and information this will upgrade worker relationship as representative take no weight to their
works and free feel to ask any question to their manager. At the point when undertaking are
appointed based on abilities and capability then this lead to have high work relations in the
business. In setting of ASDA the business assign errands according to the assignment hold by
representative and their degree of aptitudes because of which they can play out their
undertakings in an apparent way. This leads administration to complete all work which is leading
management to ensure that all individuals recognise their roles and leads to gain better results. In
context of specific situation this is beneficial to understand work policy as per global level.

Hearing complaints- The business is having obligation to hear complaints of their worker
as to settle their inquiries and to comprehend them by basic reasoning. This causes the
representatives to feel persuaded and to remember their nervousness which they may look during
their work. Out of sight of ASDA's the business attempts to hear all the complaints and to settle
them in early way so that to complete ideal yield from their representatives and to improve work
relations in a compelling way (Madan and Srivastava, 2016). It is used for understanding all
performance area in order to make results as per feedback of organisation. Moreover, the specific
use to monitor and listen complaints is to increase operational productivity. This also helps to
exertion as per current situation.
Reliability- The best non-fiscal advantage that an association may accomplish through
positive representative connection is Devotion of their workers towards them. When there will be
certain worker connection it will build the psychological fulfilment of representatives and their
trust and faithfulness towards manager (Mamorsky, 2019). This permits worker to stay with the
association for longer period and work with genuineness and devotion and at last it will diminish
representative steady loss rate and will result into a few advantages to ASDA (Magnan and
Martin, 2019). For example, Decrease in preparing cost of new workers, increment of trust of the
business upon representatives and assigning the duties and will at last outcome into better
execution of association in general. ASDA utilise obligations that generates trust among all
individuals to manage the project and complete all task according to areas that leads to gain
specific outcomes.
LO3 Role of different stakeholders that support positive employment
relationship
P5 Stakeholder engagement and contribution that support positive employment relationship
Stakeholder plays an important role which is leading management to complete their work
in proper manner. Suppliers, customers, transporter, investor and employees are major key aspect
for stakeholder analysis. This also defines company is managing its work and strategy according
to the perspective of stakeholders. ASDA follow its work by managing right employee relation
with engaging right stakeholders which are mention as follow:
Customers- Employees are the persons who work for satisfying need and wants of buyer
or purchaser. Along with this all task and operations that are performed by management are

focused towards satisfying needs of employees because they assist an organisation to gain long
term position. In order to develop positive relation employees take feedback from customers to
improve their work value by improving products and services. Moreover, customers also impact
on all functions and operations of ASDA as all operations are linked with its performance.
Investor- This is considered as most effective part for the organisation that is managing its
operations at large level. There is huge amount of capital is invested by management to complete
their work in proper manner. So to collect more amount management consider those policies
which attract more number of investor for investing huge amount in organisational work. In
context of ASDA investor is also providing dividends and sharing profits with the employees. So
with monetary perspective organisational workforce is also motivated to work as an loyal
employee for ASDA (Mikkelson, Sloan and Hesse, 2019).
Supplier- Raw-materials, resources, machine and materials perform an essential role in the
organisation that is leading the management to complete their work for managing and finishing
products. This also defines organisation is facing direct challenges from the collection of right
resources it is easy for management to complete task and operations which is leading work
performance at large level. ASDA develop positive relations with its employees by focusing on
the needs and wants of supplier. Moreover, with supply of right materials and its resources
management follow all products which are used are able to gain better footfall that improve
organisational work and its policy.
With the all above aspects it is identified that ASDA and its management determines that all
stakeholders must leads there work to satisfy needs of customers. Supplier focused to match its
all resources according to current needs of manufacture. So ASDA perform its work with
customer expectation. Investors are major player and stakeholder for organisation that enhance
all areas and utilise it to invest money for leading desired results. In the last, with positive
relation among customers management complete all task positively to achieve better position in
competitive market by fulfilling customer needs and wants.
LO4 Impact of negative and positive employee relationship
P6 Evaluation of both positive and negative employee relation on the stakeholders
With the relation between stakeholders and business it is analyse that ASDA operations are
impacted positively and negatively. Some of its relations are mention as follow:

Increase in monetary value- Monetary aspect is crucial aspect for the management that is
leading company to increase their profits. The major benefit that is gain by management through
better employee relations that all task are performed within organised and accurate manner
(Schepers, Nijssen and van der Heijden, 2016). It refers ASDA offers better product and
services which are high in quality. This results financial value and profits is increased by
management.
Participation of workforce- With the better as well as effective employee relation it is
identified that management is performing their work through motivating individuals that satisfies
needs of customers in proper manner. In simple terms it defines that due to better relation
between employee there is no conflicts and confusion exists. So all operation are performed in
effective manner with the help of better teamwork and group engagement.
Negative impact
Low enactment- Several challenges are faced by management that is impacting on
organisational performance. Suppliers are the most effective stakeholder for organisation but due
to the challenges which is impacting on organisational work is low skilled workforce. This is
directly impacting on work because due to the low availability of workforce and resources it is
complex to work within decided time period.
Inefficient work culture- Due to improper relations between employees the management
also face challenges that impact on workforce (Schmid and et. al., 2017). This refers that
employees are not satisfied with employees needs due to which operations are not performed in
effective manner. From the perspective of ASDA it also impact on organisational culture and
value as large number of diverse workforce is engage in work performance.
Reflection
By the analysis of above report it is identified that organisation are managing and accomplishing
various opportunities at international level. But there are various challenges are also faced so to
improve them the first learning skill adopts by me is to manage employee relations for
completing all task and operations effectively (Singh, 2019). Along with this it is also analysed
by me that with right laws, legislation and rules employee and employer both perform its work
with in different manner. It aids me to adopt right rules that help me to complete all work in
ethical approach.

CONCLUSION
In the last, by the above report it is concluded that employee relations are the most
important part for business. This also analyse that with good performance within a business is
achieved by management through improving employee relations. Further, employee relation also
helps to generate positive relations with stakeholders of company. This results motivation and
encouragement are major tools for an individual that aids them to increase their operational
performance. With the understand of right and duties employee engage for achieving desired
results such as appraisal and positive relations between all co-workers of company.

REFERENCES
Books and Journals
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innovative work behaviour: How much balance do we need?. The international journal
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and absenteeism in front-line service work. European Journal of Work and
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transformational leadership towards employee performance. European Research on
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the role of perceived organizational support, affective commitment and leader–member
exchange. European Management Journal. 35(5). pp.663-675.
Gumilar, S., 2020. Analysis The Effect of Servant Leadership on Performance of Employees
with Employee Relation as a Mediating Variable (Doctoral dissertation, Universitas
Andalas).
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Johennesse, L.A.C. and Chou, T.K., 2017. Employee Perceptions of Talent Management
Effectiveness on Retention. Global Business & Management Research. 9(3).
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Satisfaction At Force Motors Limited, Pune. Studies in Indian Place Names, 40(3),
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to Employee Career Stages in Information Technology Organisations. Ushus-Journal of
Business Management, 18(2), pp.66-79.
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effectiveness-employee engagement relationship: an empirical study of Indian private
sector bank managers. European Journal of Cross-Cultural Competence and
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Magnan, M. and Martin, D., 2019. Executive Compensation and Employee Remuneration: The
Flexible Principles of Justice in Pay. Journal of Business Ethics, 160(1), pp.89-105.
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leadership styles in supervisor/employee relationships. International Journal of
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service performance. International Journal of Research in Marketing. 33(4). pp.797-
817.
Schmid and et. al., 2017. Associations between supportive leadership behavior and the costs of
absenteeism and Presenteeism: an epidemiological and economic approach. Journal of
occupational and environmental medicine. 59(2). pp.141-147.