This report provides a comprehensive analysis of employee relations, beginning with an examination of unitary and pluralistic frames of reference. It explores the impact of changes in trade unionism on employee relations, highlighting the roles of key players such as human resource managers in conflict resolution. The report then delves into procedures organizations like the NHS should follow when dealing with workplace conflicts, including negotiation and grievance handling, alongside key features of employee relations such as ideological frameworks, cooperation, consultation, and negotiation. The report utilizes examples such as the junior doctors' strikes to illustrate these concepts. Overall, the report offers a detailed understanding of employee relations, providing insights into both theoretical frameworks and practical applications within a business context.