Analysis of Employee Relations for Business Success at Greenergy, UK

This report analyzes employee relations within Greenergy, a UK-based distributor of diesel, petrol, and biofuel. It explores unitary and pluralistic frames of reference, assessing the impact of changes in trade unionism and outlining the roles of key players in employee relations, including employees, managers, and government agencies. The report then delves into conflict resolution procedures, highlighting the importance of active listening, information gathering, and strategic implementation. Key features of effective employee relations, such as ideological frameworks, cooperation, and negotiation, are discussed. The report also examines the effectiveness of conflict resolution procedures and presents strategies for appropriate solutions. Finally, the influence of EU regulations on the industry and methods of employee participation are addressed, offering a comprehensive overview of employee relations management within the context of Greenergy's operations.

EMPLOYEE RELATION: GREENERGY, UK
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Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
LO1:.................................................................................................................................................3
1.1 Unitary and pluralistic frames...................................................................................................3
1.2 Changes in trade unionism.........................................................................................................4
1.3 Main player role in employee relation.......................................................................................4
M1: Strategy for appropriate solutions............................................................................................6
D1: Critical reflection......................................................................................................................6
Task 2...............................................................................................................................................6
LO2:.................................................................................................................................................6
2.1 Procedures in enterprise related to conflicts situation...............................................................6
2.2 Key features of the employee relation.......................................................................................7
2.3 Effectiveness of procedure in conflict situation........................................................................8
M2: Appropriate methods................................................................................................................8
D2: Managing and organizing the activities of industry.................................................................8
Task 3...............................................................................................................................................8
3.1 Role of negotiation related to collective bargaining..................................................................8
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3.2 Impact of the negotiation strategy.............................................................................................9
M3: Present the appropriate findings...............................................................................................9
D3: Convergent, creative and lateral thinking...............................................................................10
Task 4.............................................................................................................................................10
4.1 Influence of EU on the industry...............................................................................................10
4.2 Comparison of methods in employee participation and decision making procedure..............10
4.3 Impact of human resource management..................................................................................11
Conclusion.....................................................................................................................................11
Reference list.................................................................................................................................12
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Introduction
Employee relation in the organisation is concerned with the physical, contractual, practical and
emotional relationship between the employees and employer. It focuses on the movement of the
employees in the industry so that the management team can handle the conflicts in the industry.
The observation of movement in the enterprise diminishes the rate of conflicts and enhances the
disciplinary attitude in internal environment of the enterprise. Systematic strategy increases the
good relation with the employee and the employers. Thus, the good relationship increases the
production of the industry and increase the profit margin of the enterprise. Good products with
perfect service enhance the customer's satisfaction and recognition of the industry in global
market.
Greenergy is the distributor of the diesel and petrol for vehicles in global market. This company
also produces and sells the biofuel which is prepared from the rapeseed oil. It produces 300
million litre of oil per year.
Task 1
LO1:
1.1 Unitary and pluralistic frames
Unitary frames:
Cho and Erdem (2016, p.55) stated that this frame deals with the industrial assumption in
workplace along with the attitudes, practices and values retailing to the organizational and
management membership. The conflicts started in the enterprise when there is difference
between the ideas and mindset of different employees in Greenergy. These conflicts enhance the
chaotic attitude in the organisation and decrease the productivity of it.
Pluralistic frames:
In this frame, the industry deviates firm into two different and powerful subgroups. Each group
has their own leader along with lawful loyalty and policies for production improvement in the
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industry. The two groups help the organisation to enhance their disciplinary attitude and it is
much more profitable in nature. This pluralistic frame describes the employment relationship
much better than the unitary frame. Demirbas and Yukhanaev (2015, p.444) mentioned that the
two groups subscribe different objectives and values which prevent the chaotic behaviour from
the organization. The rate of negative issues is much lesser in pleuritic frame and thus, the
enterprise can easily improve their productivity and identification in global market.
1.2 Changes in trade unionism
Trade unions represent the employees of the enterprise in order to resolve different types of
grievances. This is the union of the workers that help the organisation to avoid the chaos and
conflicts in it. The member of trade unions creates certain bargains in front of the management
team of the industry according to the situation in order to protect the members of this union.
This trade union came into existence in the year 1872 legally and it helps the industry and
employees to enhance their recognition and conduct level. Due to different types of emerging
factors the perspectives of trade union is changed. This change of perspective effects the relation
between the employers and the employees. The main factors that related to effect of perspectives
are outsourcing, globalization, shifting of sector from public to private and so on. These trade
unions are contracted with different contractor and thus, the members of the trade unions could
not understand the internal problems in the enterprise. In recent days, the trade unions are also
concerned with the part time workers along with the women safety and security in the enterprise.
Amos and Weathington (2016, p.615) illustrated that labour law, Duty Act and the employment
Act boosted the trade union related to performance and it also helps the enterprise to enhance
their productivity.
1.3 Main player role in employee relation
Greenergy requires different types of persons in order to expand their business and increase their
productivity and profit level. Management team or the higher hierarchy manages the conflicts
between the employers and the employees, employee with other employees. Thus, higher
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hierarchy plays a vital role for increasing the performance of the employee and disciplinary
attitude in Greenergy. Thus, the employee and employers good relation in the organisation
enhance the performance level and productivity of it in recent market. The main players related
to employee relation are as follows:
Employees:
Griffiths and Wade (2016, p.255) commented that the employees work in the enterprise in order
to meet the target of it very easily. They did not focus on the personal goal and they work
together in order to meet the goal of the organisation. This group work of employees help the
enterprise to enhance their production and profit margin in recent market.
Managers:
Managers are the effective leaders in Greenergy. He motivates the employee so that they can
easily meet the target of the organisation smoothly. Managers direct the employee according to
the strategy. They act as guide, friend and philosopher for the worker in the enterprise. Constant
support and motivation help the worker to get the clear idea about their task. Thus, they can
easily meet the target of the enterprise very smoothly. Good communication along with
cooperation between the employee and the manger help the organisation to increase their
recognition in recent market.
Agencies of government:
Payne and Frow (2015, p.167) demonstrated that the agencies of government implement and
formulate the laws and policies that help the enterprise to maintain perfect employee
relationship.
Organizations:
Systematic strategy in the enterprise increases the productivity, profit margin, customer
satisfaction. Thus, this strategy helps it to maintain their recognition in competitive market. Strict
rules and policies help the organisation to maintain the disciplinary behaviour and punishment is
given to the employees who create the conflicts. The agencies work with integrity in order to
achieve the goal of the enterprise in global market.
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Figure 1: Main players in the organisation
(Source: Payne and Frow, 2015, p.167)
M1: Strategy for appropriate solutions
Motivational strategy and time management strategy help the organisation to avoid the chaotic
attitude from it. These strategies help the employee to maintain the disciplinary attitude in the
working environment. Good interaction among higher and lower official help them to get a clear
view about their task. Thus, the organisation can meet their target and production easily.
D1: Critical reflection
Strohmeier (2013, p.93) mentioned that systematic strategy is created by the higher hierarchy by
performing adequate research related to their macro and micro factors. This strategy helps the
enterprise to prevent the chaotic behaviour and conflicts. Governmental penalties are also
prevented by Greenergy due to perfect strategy. Thus, the enterprise can easily expand their
business in global community.
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Task 2
LO2:
2.1 Procedures in enterprise related to conflicts situation
Conflicts cause trouble in Greenergy and enhance their chaotic attitude. Therefore, it is important
to diminish the conflict from the enterprise in order to maintain their recognition in recent
market. There are different types of procedure that the management team follows in order to
prevent the conflicts and chaotic attitude from the enterprise are as follows:
Understanding the issues with active listening:
Campbell (2013, p.283) opined that the higher management need to understand the problem of
the employees by practising active listening. Active listening helps the higher officials to
understand the issues of them and take necessary steps to prevent the chaotic attitude in the
enterprise.
Collection of all information related to issues:
Higher management perform research through internet, journals and research papers in order to
understand the issues more clearly. Management team cannot take any kind of decision without
adequate information. After collection of data the higher hierarchy perform the analysis of data
in order to diminish the rate of negative issues from the enterprise.
Creation of imperative steps:
Management team of the Greenergy create all the necessary steps in order to decrease the rate of
negative issues from the enterprise. The steps need to be completed within specific time so that
the organization can diminish the rate of negative issues very smoothly.
Implementation of modified strategy in order to diminish the issues:
Boulding et al. (2015, p.155) stated that modified strategy help the organisation to diminish the
detrimental issues in internal environment. Thus, the modified and systematic strategies decrease
the conflicts from the enterprise.
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2.2 Key features of the employee relation
Industrial relations are very important for enhancing the performance of employees in the
enterprise. Modifications of strategy in time to time help the company to diminish their
detrimental factors and meet the current trends of the community. Conflicts need to be solved
within time in order to maintain the disciplinary attitude of the enterprise.
Ideological framework:
Guest (2014, p.555) demonstrated that the organisation follows the policy created by the higher
hierarchy of it. The management team perform several research related to their external and
internal factors along with competitors analysis, present market demands and so on. The perfect
research helps the organisation to create the systematic strategy. The systematic strategies help
the enterprise to prevent misbehaviour among employees in it.
Cooperation and communication:
Good communication along with interaction increase respect for each other in the enterprise.
Disciplinary behaviour diminishes the ego and grudges from the enterprise and enhances their
recognition in global market. Interaction with management team and employee help the worker
to get clear idea about their task and the higher officials gives constant support to employees.
Consultation and negotiation:
Employers consult with government agents in order to prevent the governmental penalties. The
management team also consults with the employees so that they can easily solve the negative
issues from the enterprise. Negotiation need to be created by following the present and future
demands of the stakeholders. Osterloh and Frey (2014, p.550) opined that modification of
strategy is also performed in order to enhance the satisfaction level of the customers along with
the employees and the creditor’s satisfaction enhance the funds and increase the budget of the
enterprise. Customer satisfaction increases the profit level of the enterprise and helps the
company to increase their recognition in modern market.
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2.3 Effectiveness of procedure in conflict situation
Conflicts in the organisation need to be solved without any force or wrong means. The
management team solve the problems in a perfect manner and enhance the disciplinary attitude
in the enterprise. The higher hierarchy deals the problems of the employee by active listening.
This approach increases the interaction of the higher and lower hierarchy. Management team try
their best to prevent the strikes and to stop the legal penalties of the enterprise. They planned the
strategy according to the need of the enterprise and modify it to diminish the negative factors of
the enterprise. Adequate research is performed by them to increase the recognition of the
Greenergy in recent market. Wargborn (2017, p.38) illustrated that the management team
observes and monitors the activities and performance of the worker. Thus, the higher officials
can easily take all the necessary steps to prevent the detrimental factors from the enterprise.
Higher official gives constant support and guide to employees in order to increase their execution
level and the enterprise can reach its target easily.
M2: Appropriate methods
The management team create the systematic strategy by performing the research related to macro
and micro factors. They implement the strategy in order to increase the identification of the
enterprise in recent market. The higher official observes the performance and attitude of the
worker so that they can easily takes all the necessary steps to prevent the detrimental factors of
the enterprise.
D2: Managing and organizing the activities of industry
Osterloh et al. (2013, p.239) mentioned that the management team perform the strategy
modification so that the enterprise can easily expand their recognition in global market. Perfect
interaction with the employees and the higher hierarchy increases cooperation and the managers
can give constant support to them to enhance their conduct level.
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Task 3
3.1 Role of negotiation related to collective bargaining
Mutual benefits are present when there is negotiation between employer and the union in the
enterprise. Effective working of both the lower and higher officials in the organisation enhances
the profit level and identification of the enterprise in global market. Adequate research helps the
organisation to resolve their detrimental factors and increase their customer satisfaction.
Negotiation gives boost to the employees and increase their execution level. It helps the
organisation to increase their production and profit margin in global community. Self motivated
higher employees motivate the lower hierarchy and increased the rate of production in
Greenergy. Bargaining increases the communication level and provide better working
environment for the employees. Coyle-Shapiro and Kessler (2016, p.930) commented that
collective bargaining of the enterprise's conflicts help the organisation to increase their
communication and modification of strategy decrease the rate of negative factors.
3.2 Impact of the negotiation strategy
Conflicts of the enterprise need to be resolved when both the higher and lower hierarchy shows
the mutual consent. Different negotiation strategy help the organization to solve the issues and
their impact is also essential in it. All the negotiation is documented and thus it becomes the
reliable source for future issues that may occur in the enterprise with same effect. The
negotiation strategy helps the enterprise to strengthen the unity among it. Wood and De Menezes
(2014, p.515) opined that both the employees and the higher hierarchy try their best in order to
come to the mutual understanding. This is essential to prevent the chaotic behaviour in the
organisation and does not hamper the disciplinary attitude of the enterprise. This negotiation
strategy helps the company to harmonise their business surroundings and increased the
productivity of the company. Training is given to the employee in order to increase the execution
level of the enterprise. Well trained employee with good working environment increase the
productivity of the enterprise and help the organisation to maintain their identification in recent
market. Training is given to employee according to their need and experience. Thus, it enhances
their conduct level and creativity.
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M3: Present the appropriate findings
The enterprise faced conflicts due to inefficiency of the training management, unfair treatment
by the employers with employees, poor cooperation system, and poor working environment, past
unsolved issues, harassment and bullying in the enterprise and so on. Therefore, the
management team perform adequate research related to micro and macro factors of the
organisation. Good interaction with higher hierarchy helps the lower hierarchy to solve their
issues and increase their performance level. Garavan et al. (2015, p.155) opined that active
listening practice by the management team and monitoring the activities of worker increase the
disciplinary attitude of the organisation.
D3: Convergent, creative and lateral thinking
Monitoring of workers performances by the management team increased the execution level of
the enterprise. Training is given to the employees in order to meet the current demands of the
enterprise. Logical thinking and the active listening help the management team to solve the
detrimental issues of the enterprise. Before implementing the modified strategy they performed
research related to issues of the enterprise. Thus, the research and active listening decrease the
negative issues of the organisation and enhance the profit margin in recent market.
Task 4
4.1 Influence of EU on the industry
EU has 28 countries members and it is the single market. Shore and Tetrick (2014, p.109) stated
that free trading can be performed easily between the members of EU. It helps the organisation
to increase their decision making strategy along with responsibilities. It helps to maintain
harmony in the organisation and the enterprise gets the added advantage for their free trade.
There are many types of rules and regulation of EU in order to control the internal and external
functions of the organisation. Different rules and regulation of EU includes trade policy,
environmental policy, employee training policy, healthy internal environment, employee
relationship policy and so on. Thus, it help the enterprise to diminish their detrimental factors
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and increase their recognition in recent market. Trade policy helps the organisation to increase
their recognition in global market. The perfect workplace with adequate resources increases the
production of the enterprise and identification in global market.
4.2 Comparison of methods in employee participation and decision making
procedure
There are different types of procedure related to employee involvement and decision making
process.
Employee participation is the procedure where many workers are involved in the decision
making process of the enterprise instead of simply following the strategy created by management
team. Employee participation for creating strategy increases the creativity of them and diminish
the rate of detrimental issues from the company.
Shore and Barksdale (2016, p.744) stated that in decision making procedure the higher hierarchy
perform adequate research in order to create the strategy. They gather information related to
market analysis and the strategy is much complex, deliberate and thoughtful in nature. This
procedure increases the management skills of the management team in the organisation. These
strategies also have the alternatives in order to diminish the negative issues of the strategy. Thus,
it is long sustainable in nature and increase the identification of the Greenergy in global, market.
4.3 Impact of human resource management
Employee performance helps the organisation to raise their production level and customer
satisfaction. The HR team help the organisation to select the right candidate for the right job.
Training is given to the employee in order to increase their creativity and it depends on the
experience and performance of worker. HR team takes the personal interview after selecting the
candidate in their written test. This personal interview increases interaction with the candidate
and the HR team can read the psychological mind of employee, history and qualification.
Greenergy prefer experienced person than the fresher candidate. Thus, the HR team test the
communication and performance skill of the candidate. In this way, HR team help the
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organisation to select the right person for their vacancy. Coyle‐Shapiro et al. (2013, p.230)
commented that right candidate will increase the profit margin and recognition of the company in
recent society.
Conclusion
Greenergy management team perform research in order to create the systematic and perfect
strategy. The management team discuss the strategy with the lower official in order to diminish
the different detrimental issues of the strategy. This discussion gives clear view to the employees
about their task and they can smoothly perform their task. Therefore, the organisation can meet
their target smoothly. HR team recruit the perfect candidate in the organisation in order to
enhance their productivity and profit margin in global market.
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