Employee Relations Report: Conflict Resolution and EU Influence

This report provides a comprehensive analysis of employee relations, focusing on conflict resolution strategies, the impact of trade unionism, and the role of key members such as HR managers. It explores unitary and pluralistic frames of reference, the influence of the EU on industrial democracy, and methods for employee participation. The report examines procedures for dealing with conflicts, key features of employee relations, and the effectiveness of conflict resolution in organizations. It also covers the role of negotiation in collective bargaining and the impact of negotiation strategies, as well as the influence of human resource management on employee relations. The context of the report uses Tesco as a case study and provides insights into how these concepts apply in a real-world business environment. The report is organized into tasks that address different aspects of employee relations, providing a structured approach to understanding the topic. It also includes an introduction, conclusion, and references to support the analysis.

Employee Relations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.1 Explain unitary and pluralistic frames of reference...........................................................1
P1.2 Changes in trade unionism have affect employees relation................................................2
P1.3 Explain the role of four key member in employee relation................................................3
TASK 2............................................................................................................................................3
P2.1Proceduser used in an organisation for dealing with conflicts............................................3
P2.2 Explaining key features of in employee relation................................................................5
P2.3 Evaluating effectiveness of procedures in selected conflict in organisation......................6
TASK 3............................................................................................................................................7
P3.1 Role of negotiation in collective bargaining.......................................................................7
P3.2 Impact of negotiation strategies .........................................................................................8
TASK 4............................................................................................................................................8
P4.1 Assess the influence of the EU on industrial democracy in UK.........................................8
P4.2 Compare methods to be used to gain employee participation and involvement in the
decision making process...........................................................................................................10
P4.3 Assess the impact of human resource management on employee relations ...................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
Employees are biggest Instruments used in an organisation. Employees relation is an
important issue for every business, because this will affect business activities and company
cannot perform without human resource. Managers of an organisation have to make effective
relation with employees. This will assist in achieving goals and objectives of industry. For
managing good image and enhance productivity, manager have to maintain effectual employee’s
relationship. In traditional time period, this relationship was called as industrial relationship, but
now this is known as employee’s relationship. For this manager have to follow many theory and
approach for managing relation with human resource (DiStaso, McCorkindale, and Wright,
2011). In an organisation their so many challenges, which have to face by manager for making
relationship. Manager have to identify every single person, for analysing problem. Most of
problem occur in a face of conflict between employees. Tesco is big an organisation, they are
having relating industry, they have more than 1000 employees. Their are some policy which is
made by EU for making employees satisfaction. So manager duty is to give salary and wages to
employees on time. Manager have to make negotiation whit employees. He have to make
effective planning for solving that issue. This will help in making effectual industrial
relationship.
TASK 1
P1.1 Explain unitary and pluralistic frames of reference
Unitary frames
In this frames, manager have to analyse behaviour of human-bing at individual level. He
has to identify every single person views and thinking towards their task, Because a single
person can effect whole group, so manger have to analyse every one in an effective manner in
organisation. Cause of conflict in between humans is difference in behaviour and their
personality (Kelly, 2012). This can make big problem for Tesco. So manger have to make
relationship of employees.
Pluralistic frames
In Tesco there are so many group and sub-groups. These are known as team, department
or staff. So manager have to manage each person of team, but he will not analysis persons at
individual level. Manager has to identify whole team. If manager will make effective research on
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team performance, then they will be able to make good communication in an organisation. It will
assist in making the healthy environment in firm. In this manger will do study on group of person
together and accordingly to this he will make planning to make employees relationship.
Tesco are using the Unitary frame work, by this company will be enable to understand
each and every member of team but, this will take more time regarding to pluralistic frames
(Kim, and Park, 2011). This will help in making effective planning of company. This will make
healthy environment in an organisation.
P1.2 Changes in trade unionism have affect employees relation
In 20th century trade union has become very powerful. In 1901 court has decided that, if
trade union did strike or some damage then company can sue them. British government have
faced conservation challenges in 1923 to 1929. At that time trade union has conducted as general
strike.
In 1920 there was a decline in rate of coal industry in world. So in 1921 employees get
terminated from their job. This will give impact on every one in an organisation. In 1926
companies has decided, that wages will be provided according to working hour. For this, main
leader A.J.Cook said that “Not a penny off the pay, not a minute on the day', because of this,
workers want to strike and asked for help from other union. The strike was conducted as in
general way form mid night of 3rd May 1926. In that strike, some worker gets died. For this
resign, 3rd may have remembered. From this trade union come into industries. These give the
effect on employees relation. In first trade union the relation was not so good in employer and
employee, but after some time trade union is key factor which is in every organisation.
That's why today, employees and workers are making effective union in company
because this will give effect to them as well as company. By trade union workers get strong key
point in an organisation (Fossum, 2014). They can give effect to company and firm can affect the
union. It will help in making effective relation in employees. This will give benefits to Tesco. for
managing all this manager have been appointed in a firm, they manage trade union and their
performance. The company can appoint one leader who will be able to manage workers and lead
them. A leader will be selected by the choose of employees of an organisation. Leader of union
and manager will make direct communication. It will make effective relationship in organisation.
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P1.3 Explain the role of four key member in employee relation
There are so many person how works in an organisation. There are four members how
will give impact on making effective relationship of employees. These are as follows
HR manager: HR manager play a vital role in an organisation. He has to manage employees and
worker and he have to manage performance of their. For example he have to design job for
employees and make planning for work place (Frandsen, and Johansen, 2011). by analysing
research and responsibility planing have been prepared for controlling and managing employees,
this will assist in making industrial development.
Employee trainee: He has to give training to employees and work to perform task effectively in
an organisation. This will improve skills of members and will get motivation towards their
objective. Skills will provide lifelong benefits.
Financial manager: Employees perform work for money. For this financial manger provide
them salary and wages on the behalf of company. This show that financial resource will play
important role in firm. Employee need salary and wages on time, if they don't give, this will
make challenge for company.
CEO: This person has to perform their work on top level.. He has to make strategy for business
activity. They make plan for the company performance. The CEO have to make strategy
according to union skills and attitude.
Union leader: Every team has one leader, who show path to their subordinates. He has been
selected by their members choice. He will communicate on behalf of whole team.
These all will give impact on make effective relationship of employee in an organisation.
This will assist in making effective business activity.
TASK 2
P2.1Proceduser used in an organisation for dealing with conflicts
In Tesco have huge amount of human resource working in their industry, HR task is to
manage and make effective relation. For that they have to make effective relation with the
employees and union (Rangriz, and Mehrabi, 2010). There are so many challenges which have to
face by manager. These all will have created by the employees. manger have tos resolve all the
conflicts and problems. This will help in making the effectual relation with employees.
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Some major conflict which manger have to solve in company for making effective
Relation are as follows:
 Not providing effective training to employees
 Unfair treatment with employees
 Poor communication system
 Safety and security tools are not provided to workers.
 Past problems which is not solved
 Leadership problem
 Harassment in organisation
Way of solving problem: the function is done by the manager. He has to solve conflicts for
making effective relation between worker (Kim, and Rhee, 2011). There are many type of
conflicts by which problem will be solved. For solving this negotiation is very important
instrument. Some methods to solve the problems are as follows:
 Analysing job
 Making growth in open opinion options.
 Providing safety tools for works to perform effectively.
 To Make an organisation safe for employees.
 effective communication with the employees directly.
 Removing the harassment form the organisation.
 Providing training for all employees.
 Creating proper opportunity for employees.
 Reducing discrimination in firm
 Following laws and rules made by government.
Solving problem procedures: this process can be implemented in Tesco for making healthy
environment in an organisation. This is as follows:
 Identifying the problem by making conversation or by feedback
 Conveying the details of problem to HR manager and union leader
 Taking opinion from employees about problems.
 Analysing the record of every active in a firm
 Preparing meeting by transferring message to board of director if issues is complex.
 Making strategy or design a activity in company
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 Implantation of planning or strategy
This will help in reducing barrier from the way of making healthy environment in
organisation. It will support in making effective relation with union (Bilgehan Ozturk, 2011).
This will assist in growth of company. It will satisfy the employees and stick will never will be
held in an organisation.
P2.2 Explaining key features of in employee relation
Ever employees has different skills, knowledge, behaviour, view and personality in
Tesco. The manager has to perform vital role in an organisation. Manager have to make healthy
business, for this manager have to solve conflicts in between employees. There are so many
types of challenges which manager have to face while making employees relationship. It is very
important for employees to provide them satisfy and motivation, this will assist in achieving the
business goal and objectives. Manager has to solve problem which will arise at work place.
Tesco manager has to manage employees by using unitary approach for employees relationship.
The employees Relation based of some key features these are as follows:
 Manager have to manage and organise
 Compensation and pay process should be in effective structure
 Providing safety and security of job and performance
 Labour laws have to be complied with
 Giving training and development to employees for performance.
 Proper conversation between top level to lower level
These all will assist in making employees relation in Tesco. Company manager has use
all these feature to make healthy environment because all these will make effective
communication in organisation (Antonioli, Mazzanti, and Pini, 2010). If relationship is effective
in an organisation between employees, so they will perform task effective and manger will be
able to reduce the wastage of resource in organisation.
Manager have to find out conflict in an organisation. he have to do conversation with
employees and find out the resign of conflict. Manager should be honest and he have to do clear
communication for solving conflicts in an organisation. This will make trust of employees on
company and manger will give effective benefits to business.
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P2.3 Evaluating effectiveness of procedures in selected conflict in organisation
If there is conflict in between employees, then manager have to identity it and resolve
that problem. Otherwise this will go on and give big impact on the business activity. Manager
has to analyse problem effective. Tesco is having effective service of relating in market, they
have so many employees and works under Company, this will make more chance of conflicts in
an organisation (Do Paco, and Cláudia Nave, 2013). For this company have to make effective
management of employees in an organisation. For making solve manager have to make focus on
individual employee, because every employees have different type of personality, skills and
views. This will give impact on relationship of employees. So manger have to identify effective
and then he have to find the problems and issues which can occurring and occur in a firm.
Manger have to make effective solution and implement that in Procedusers. The process is are as
follows:
 Analysing problem and conflicts in employees
 Finding the aim of conflict
 making planing for solving problem
 Making communication about planing
 implementing the planing into action
This will be done when employees having faith on manager and company. Then they will
perform the effective performance for achieving task. For this manager have to do healthy
communication of employees. The conflict can be in same level of job and can be in different
designation with employee. For solving it both have different type of method used in the
organisation. Manager have identify and analysis each and every factors of conflict in
organisation (Richards, 2011). Then manager have to understand the problem and issues which
are making conflict in an organisation. According to this the manager have to identify the
effective solution which can solve the conflict. This will help in making effective relation
between the employees and company.
TASK 3
P3.1 Role of negotiation in collective bargaining
Motivation refers to a person working for achieving decided goals and objectives in the
future. All person having some decided targets, which wants to attain in their entire life. To
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positively motivate a human being by various factors but in business sector money is most
motivator that's why all persons are wants to earn money to full fill their requirement in
systematic manner (Elwér, Aléx, and Hammarström, 2010). A motivated employees or worker
having highly productivity and high quality of skills to manage works and activities in
organisation. Negotiation means when creates conflicts between two or more parties regarding
any particular thing to buy and sell, by which create an healthy agreement between both parties.
On the other hand, in the sense of collective bargaining negotiation related to worker salary,
compensation, working condition and benefits. The collective agreement usually set out wages,
working hours, training systems, healthy and safety facility, by which all workers can able to
complete their works with proper confidence and high motivation level. There are defining some
reward systems those are given below:
 Profit Sharing
 Job Evaluation
 Merit rating
Negotiation play an important role in collective bargaining those are defining under: Achieving mutual benefits: The major role of negotiation is to attain mutual benefits, by
which both parties become agree with decided rules and regulations. Mutual benefits
refers to define when two parties or members of agreement are mutually accept with
chances to earn profits. Removing conflicts: This process helps to remove conflicts from the contract by which
both parties are confidently share their requirement and easy to communicate with each
others.
 Peaceful understanding: It helps to develop understanding between employers and trade
unions, by which create healthy and friendly relationship with better perceptive level
(Krzywdzinski, 2010). Healthy communication play a vital role by which both parties are
easy to transfer views and ideas, therefore improve good relations between them.
P3.2 Impact of negotiation strategies
Tesco is a retail company in UK. It has commitment to fundamental rights and powers of
employees in an organisation, which are mutually and equally divided between all workers. In
business environment require to regulate some effective polices and rules to manage and control
all over activities related to firm. That helps to remove discrimination and bias nature from
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employers and employees, which all employees are treated equally. Negotiation strategies may
be impacting on organisation in positive and negative manner (Christian, Garza, and Slaughter,
2011). It is an continue procedure in which includes two or more parties those made an
agreement as per their requirement and rules. There should create an healthy environment and
better communication to easily share information. Its impacting on business and trade unions,
which create polices and rules as per that remove discrimination from internal environment of
the firm. Strategies and methods are assist to create better communication by which both parties
are confidently communicate with each others as well as develop understanding level. In the
relation of collective bargaining Tesco company set polices that must help to develop labour
management relations and faith by which they can effectively working in organisation as well as
achieve goals and objectives. Company has to provide safety and security facility to all workers,
which they can feel safe during completing the work. This company has taken an important steps
to resolve issues and problems concerning trade unions rights. On the other hand, negotiation
strategies are impacting on organisation by which create healthy and friendly environment
between employers and trade unions as well as develop better communication, by which
employers and workers can communicated effectively and efficiently.
TASK 4
P4.1 Assess the influence of the EU on industrial democracy in UK
European union is a political union, this is denoted as EU. It is a group of state members.
This is mad on the basis of Maastrict treaty, this is made for economic, foreign, security, justice
policy of there union. This will make impact on the company. Their are so many types of polices
which are made by EU for business (Nadin, and Williams, 2011). It's motive is to manage
internal function of an organisation. Their are so many function which have been conducted in a
firm these have been manage by HR manager. They have to manage trade, recruitment,
environment maintain, human resource management, training of employees, safety and security,
making healthy work place and making employees rational. These all have some policy made by
EU. This are mad for making effective work of HR. this will help in making healthy and
effective environment of an organisation.
These policy have been made for industry. This will give effect on democracy of
employees in in firm. For example anti harassment laws are made by the EU, because of this the
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women can move freely at workplace and they are gating opportunity like man. They can make
join any organisation because event company are following Eu policy.
At the work place safety and security have to be provided to employees. This will help in
making employees relation, because employees will get safety from the accident in organisation.
The will make employee motivation and employee will make trust on company. So they can be
able to perform effective in organisation. This is done according to polices of EU. Their are some
polices which is made for the trade work. In this they will define the degree of freedom of
employees in an organisation (Westover, and Taylor, 2010). This policy will help in making
involvement in international market. This will help in making satisfying the employees in
organisation. In the organisation most important thing is safety and healthy work environment.
The firm have to provide effective tools to workers to perform with out fear. This will help in
making effective performance of employees. The manager of company have to take care about
health issues of the employees and workers and they have to take care about of organisation
people. The manager have to give effective effective training and development to the
employees. This will help in making effective performance of employees, because of this
employees can make effective relation between them. By this company can be able to achieve
the objective of making effective relation in organisation.
EU having so many policy for company. These having to fulfil by company. These is
made for the betterment of the company and well as employees. When company are following
some policy so they have to face some challenges. Their are some hurdles which will come in
using these policy in organisation. For example the company will get challenge of foreign
exchange, when they are using the EU because generally Tesco are using pond but in EU they
are using dollar. So this will be biggest challenge to get financial money in the dollar. This will
create problem for the company (Newsom, Turk, and Kruckeberg, 2012). These are the policy
which will help in making the development in the organisation, because they will assist in
making employees relationship in organisation. For this only EU has been made this will help in
making the development in an organisation.
P4.2 Compare methods to be used to gain employee participation and involvement in the
decision making process
There are many different methods used by Tesco to increase and gain employees
participation and their involvement in decision making. Firm need to make sure that their
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